Mercure Melbourne Caroline Springs 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 904 件のレビュー

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Mercure Melbourne Caroline Springs - Image 1
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Mercure Melbourne Caroline Springs - Image 3
Mercure Melbourne Caroline Springs - Image 4
10 20 Lake Street, 3023 CAROLINE SPRINGS, オーストラリア

説明

ホテルのその他の情報

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

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ホテル所在地

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
オーストラリア

GPS:-37.73223187961783, 144.74476768175444

電話番号
ファックス +61 3 8677 2559

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  904 件のレビュー

トリップアドバイザーの評価  4.2/5  466 件のレビュー

We enjoyed, but found a couple of things slightly weird

トリップアドバイザーの評価 4.0/5

phebianMelbourne トリップアドバイザー認証口コミ

Very reasonable prices. Lots of parking spaces, very large room, king sized bed. Balcony overlooks the lake - however room service doesn't open before 5.00pm - how disappointing and ridiculous. For some unknown reason we avoided eating at the main restaurant, instead we ate at the bar. We really enjoyed the Pulled Pork Tacos and the Sweet Potato Fries at the Miss Caroline bar. On the other hand, the Saloumi board was a great disappointment - everything WRAPPED and served in a cardboard box, a packet of crackers, two cheeses, prosciutto in a packet that could not be opened, NO Salami or Pickled Vegetables, so I am not sure exactly what we got. The outside entertainment was excellent. HINT Ask for room near the lifts and car park.

Excellent lunch!

トリップアドバイザーの評価 5.0/5

Anne W トリップアドバイザー認証口コミ

As a group of ten friends we went to the restaurant at this hotel. We were all very impressed by the great food, all meals were delicious and well presented. The staff were very attentive and friendly, offering suggestions. All over a lovely experience and we will return.

Fantastic Stay at Mercure Caroline Springs!

トリップアドバイザーの評価 5.0/5

525ziadk ファミリー - トリップアドバイザー認証口コミ

We stayed at the Mercure Caroline Springs for six days and had an absolutely wonderful experience. From the moment we arrived, the service from the staff was exceptional—friendly, attentive, and always willing to go the extra mile. The cleanliness of the room was top-notch, and the overall atmosphere of the hotel was welcoming and well-maintained. As a Platinum member, the added benefits made our stay even more enjoyable and worthwhile. The team was very accommodating throughout, and every request was handled promptly and professionally. Highly recommend this hotel to anyone visiting the area—whether for business or leisure, you’ll be well looked after!

A lovely Hotel to stay

トリップアドバイザーの評価 5.0/5

Sandra W Friends getaway - トリップアドバイザー認証口コミ

We stayed for 4 nights for a special event. Our room was very large with view over the lake. The bathroom was also large. The food at breakfast was good and the banquet food was very good with large servings. The banquet mananger was very helpful. The car parking was undercover.

Not a great stay.

トリップアドバイザーの評価 3.0/5

David L トリップアドバイザー認証口コミ

We arrived late at night and very tired from our long flight. Check in was ok but then the drama started. Our room card would not work on the guest car park entry and then in the early hours of the morning other hotel guests entered our room and obviously scared us awake. Not their fault that they had been allocated our room. Then 1/2 later reception ring and want us to verify what room were in and suggested a room swap, highly unprofessional at 4.30am, I was furious. Next day our room key didn't work on our door again and that night sure enough no access to the car park also. Room curtains were damaged and didn't cover the window, so the room was bright from early morning. Female toilets in the public area were filthy, we advised reception but 2.5 hours later they were the same, disgusting. Seemed to be a "who cares" attitude by senior staff. aside from thatr the room was excellent, clean and comfy bed. Great bathroom and the location of the hotel is fantastic too.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 250 件のレビュー 9.5/10 ロケーション
  • 468 件のレビュー 7.3/10 客室
  • 412 件のレビュー 8.7/10 サービス
  • 18 件のレビュー 6.1/10 インターネット
  • 190 件のレビュー 7.9/10 料理
  • 158 件のレビュー 7.4/10 清潔さ
  • 43 件のレビュー 6.9/10 朝食
  • 24 件のレビュー 9/10 バー＆飲料

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。