Mantra Southbank - Melbourne 4 étoiles

Note Avis clients (Note ALL) 4.2/5 1 666 avis

Meilleur prix
garanti
Mantra Southbank - Melbourne - Image 1
Mantra Southbank - Melbourne - Image 2
Mantra Southbank - Melbourne - Image 3
Mantra Southbank - Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, Australie

Description

Les plus de l'hôtel

  • Pour contacter un agent de réservations, appelez le 1300 987 610

  • A 50 m du centre des arts et de la galerie nationale

  • A 50 m des transports en commun

  • Parking sur place avec plusieurs entrées

Nos hébergements

Localisation de l'hôtel

Mantra Southbank - Melbourne

31 City Road
3006 SOUTHBANK
Australie

GPS:-37.821624, 144.966902

Téléphone
Fax +61 3 9696 6778

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

SPIRE RESTAURANT AND BAR

Le restaurant Spire récemment rénové vous propose un espace confortable et intime, où vous pourrez déguster un menu méditerranéen chic et moderne ou nos pizzas maison cuites sur pierre, sans même avoir à quitter l'hôtel.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  1 666 avis

Note TripAdvisor  4.1/5  2 740 avis

PERFECT LOCATION

Note TripAdvisor 4.0/5

Joan M Avis TripAdvisor

We had a very pleasant 4-day stay here. Clean apartment (though decor somewhat gloomy) , comfortable bed and roomy bathroom with easy access to onsite car parking. Perfect location - easy walking distance into the City and Gardens and direct access to Southbank, River Cruises & Restautants A big 'shout out' to the front desk staff who were very friendly and most accommodating in meeting our request at a particularly busy time for them & we would like to thank the staff involved - much appreciated. Pool looked great but we didn't use it. Would definitely stay again.

Dear Joan M, Thank you for your kind feedback regarding your recent stay with us at Mantra Southbank Melbourne. We are delighted to learn that you found our location perfect and the apartment clean and comfortable. Your compliments about our front desk staff's friendliness and accommodating nature are greatly appreciated, as we strive to provide excellent service even during busy periods. We also appreciate your thoughts on the decor and will certainly take them into consideration. It is wonderful to hear that you would consider staying with us again. We look forward to welcoming you back in the future. Best regards, Mantra Southbank Melbourne

Needs a good clean

Note TripAdvisor 1.0/5

Mel T Avis TripAdvisor

Rooms in desperate need of a good clean! Dust everywhere, walls, skirting boards, floors were filthy, windows were disgusting. Beds were terrible and so uncomfortable! There is also no bench space in the bathroom, with a family of 4 this was annoying! We had the corner room, one room was quite small the other one not much bigger. Wouldn’t stay again!

Great Accommodation

Note TripAdvisor 5.0/5

scott D En famille - Avis TripAdvisor

Great location & near the southbank river. Staff were all so friendly & let us check in early after we had a long flight. Rooms were lovely & swimming pool great on the top floor. Breakfast was ok, but could have done with more choice.

Dear scott D, thank you for staying with us at Mantra Southbank and for taking the time to provide feedback. I am pleased to note that you liked our great location, rooms, and facilities. Thank you also for your lovely words about my team members. Thank you for your feedback. We hope to see you again very soon, when we can warmly welcome you back. Sincerely, Jens Corder, General Manager

Note TripAdvisor 1.0/5

Gary E Avis TripAdvisor

GROSS!!! I stayed in a corner two bedroom appartment and a small one bedroom appartment on two different trips during the July 2025 holidays. If I had any other option I would have left and gone elsewhere after the first night! Resturant only does breakfast and its rubbish and way overpriced. Room service is 2 minute noodles and chocolate bars - I'm not even kidding. TV in bedroom only had free to air and not even casting. No underlay on beds! Floor had not been vacumed up to the edges of the cupboards or walls in what looked liked years and the filth behind the bathroom door was disturbing. Mirror doors in bedrooms had old liquid stains all over it. The grout between the tiles was not only filthy but it also had mould in the shower! Dust - old dust - on literally everything. It was hanging from the bathroom fan so low a taller person would have collected it in their hair! The sofa bed was more like a old wire fence and when I very politely asked for more blankets to use as an underlay to try and make the bed softer the response was that "they can't just hand out blankets" - to be fair though, I didn't really want more blankets, as the one they had used to make up the bed with on our first night had very suspicious WHITE STUFF stuck on the blanket - vomit inducing I know!!! 10 points for consistancy as both rooms we stayed in were gross! They have tried to affiliate themselves with the ballet across the road but this place could be further from classy! I wouldn't stay here again if you paid me to!

Dear Gary E, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I have shared your feedback with our department heads, including maintenance and housekeeping, to identify what transpired and prevent recurrence. We work hard to deliver a great guest experience, and it's apparent in this case that we fell short of our standards. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you with the great hotel experience that many of our guests have come to love. Sincerely, Jens Corder, General Manager

Nice hotel location, staff and facilities - room in need of refresh

Note TripAdvisor 3.0/5

DPS55 En couple - Avis TripAdvisor

This is a high 3 as the room facilities, hotel location and staff were all good but room was very tired and in need of a refresh. Breakfast was nice enough but the individual ordering made it slow when busy. A big call-out to the guy managing the breakfast and his staff who did his/their best to keep things moving.

Dear DPS55, thank you for staying with us and for taking the time to review our property. We are glad that you enjoyed our in-room facilities and location and thank you for your kind words about my team members. Thank you for mentioning the breakfast manager. I will pass this on to him. We all hope to see you again very soon. Sincerely, jens

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 025 avis 9.4/10 Site
  • 1 470 avis 5.5/10 Chambre
  • 1 034 avis 8.6/10 Service
  • 24 avis 6.2/10 Internet
  • 670 avis 5.7/10 Confort
  • 640 avis 3.1/10 Propreté
  • 249 avis 6.8/10 Petit déjeuner
  • 219 avis 6.1/10 Qualité/prix

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