Mantra Southbank - Melbourne 4 étoiles

Note Avis clients (Note ALL) 4.1/5 1 616 avis

Meilleur prix
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Mantra Southbank - Melbourne - Image 1
Mantra Southbank - Melbourne - Image 2
Mantra Southbank - Melbourne - Image 3
Mantra Southbank - Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, Australie

Description

Les plus de l'hôtel

  • Pour contacter un agent de réservations, appelez le 1300 987 610

  • A 50 m du centre des arts et de la galerie nationale

  • A 50 m des transports en commun

  • Parking sur place avec plusieurs entrées

Nos hébergements

Localisation de l'hôtel

Mantra Southbank - Melbourne

31 City Road
3006 SOUTHBANK
Australie

GPS:-37.821624, 144.966902

Téléphone
Fax +61 3 9696 6778

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

SPIRE RESTAURANT AND BAR

Le restaurant Spire récemment rénové vous propose un espace confortable et intime, où vous pourrez déguster un menu méditerranéen chic et moderne ou nos pizzas maison cuites sur pierre, sans même avoir à quitter l'hôtel.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  1 616 avis

Note TripAdvisor  4.1/5  2 743 avis

Very disappointed

Note TripAdvisor 2.0/5

Michelle O Avis TripAdvisor

Not up to Accor standard at all. Bad customer service and the cleanliness of the apartment left alot to be desired. Bathroom filthy. Stove top dirty. I could go on. Front Desk Duty Manager rude & unwelcoming. Loved the location though.

Dear Michelle, thank you for staying with us and for sharing your feedback. I’m sorry to hear that your experience was not what you expected. Your comments help us improve, and I’ve shared them with our team so we can address the issue. We hope you’ll give us another chance to welcome you in the future. Sincerely, Jens Corder

Good hotel with good buffet breakfast

Note TripAdvisor 5.0/5

aussie j Avis TripAdvisor

If the other rooms is as good as the one we had, this is a good hotel in a good location. Friendly staff, good buffet breakfast with excellent barista coffee

Dear joeAussie, Thank you so much for your kind words about your recent stay. We're glad you enjoyed the buffet breakfast and liked our location and friendly staff. Your feedback means a lot to us, and we hope to welcome you back soon. Your feedback helps us keep improving our services. We hope you'll choose to stay with us again. Best regards, Jens Corder, Mantra Southbank Melbourne

Very mediocre

Note TripAdvisor 3.0/5

N6918VZjunec Avis TripAdvisor

No view, our room was right near a lift where the housekeeping kept their smelly dirty washing trolley 24×7. We asked to change rooms, but they were supposedly fully booked for the cricket season. Pool was warm, but the floor super slippery. Breakfast buffet was the same every day. Quite ordinary and the brewed coffee was tasteless. They allowed us to store out luggage which was helpful.

PERFECT LOCATION

Note TripAdvisor 4.0/5

Joan M Avis TripAdvisor

We had a very pleasant 4-day stay here. Clean apartment (though decor somewhat gloomy) , comfortable bed and roomy bathroom with easy access to onsite car parking. Perfect location - easy walking distance into the City and Gardens and direct access to Southbank, River Cruises & Restautants A big 'shout out' to the front desk staff who were very friendly and most accommodating in meeting our request at a particularly busy time for them & we would like to thank the staff involved - much appreciated. Pool looked great but we didn't use it. Would definitely stay again.

Dear Joan M, Thank you for your kind feedback regarding your recent stay with us at Mantra Southbank Melbourne. We are delighted to learn that you found our location perfect and the apartment clean and comfortable. Your compliments about our front desk staff's friendliness and accommodating nature are greatly appreciated, as we strive to provide excellent service even during busy periods. We also appreciate your thoughts on the decor and will certainly take them into consideration. It is wonderful to hear that you would consider staying with us again. We look forward to welcoming you back in the future. Best regards, Mantra Southbank Melbourne

Needs a good clean

Note TripAdvisor 1.0/5

Mel T Avis TripAdvisor

Rooms in desperate need of a good clean! Dust everywhere, walls, skirting boards, floors were filthy, windows were disgusting. Beds were terrible and so uncomfortable! There is also no bench space in the bathroom, with a family of 4 this was annoying! We had the corner room, one room was quite small the other one not much bigger. Wouldn’t stay again!

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 041 avis 9.4/10 Site
  • 1 478 avis 5.4/10 Chambre
  • 1 023 avis 8.5/10 Service
  • 23 avis 5.9/10 Internet
  • 677 avis 5.7/10 Confort
  • 636 avis 2.9/10 Propreté
  • 254 avis 7.1/10 Petit déjeuner
  • 231 avis 6/10 Qualité/prix

Dispensé par Trustyou

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