Mantra on Queen Brisbane 4성

고객 평점 (ALL 평가) 3.7/5 512 리뷰

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호텔설명

호텔 추가 정보

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include a 24 hour reception, WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

숙박

객실

Hotel Room

  • 2명 최대
  • 21 / 226 sq ft
  • 침구 1 x 결합형 침대

호텔 위치

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔

수영장

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  512 리뷰

TripAdvisor 평가  3.5/5  1,439 리뷰

Disgusting management

트립어드바이저 평점 1.0/5

Britt R Couples - TripAdvisor 인증 리뷰

Utterly disgusted in the manager of this hotel. WHAT AN ABSOLUTE CREEP ! The way myself and my partner were treated while in Brisbane for a surprise getaway was nothing short of appalling, even to the point of a staff member below the manager apologised to us for his “Managers” behaviour ! Guest interactions like this are absolutely disgusting and we will not be returning !

Bad start to the stay

트립어드바이저 평점 3.0/5

Pablo E Couples - TripAdvisor 인증 리뷰

We fly a fair bit from CNS to BNE and stay here regularly. As an Accor gold member it’s generally been great service here. Last long weekend we stayed here from Fri to Mon at room 2702. Thanks for the welcome pack and bottle of Rose. However, the bathroom was missing the lid over the drain to which we immediately notified reception. Nothing was done about it. On the Saturday we mentioned it again nothing was done again. On the Sunday we mentioned again as this time injured my little toe, ripped off the nail, and ended with a purple toe. This time we also asked the young fella to get the room serviced. We came back later room unserviced and lid still missing. Came down again and was lied saying there was no availability over weekends to service. Upon check out kudos to James for finally being the listener, acknowledging and apologising to us. Useless staff who are not able to think quickly or interested in doing their job properly should be removed immediately

Great view of the Brisbane river and close to shops and public transport. Not far to walk into the city centre and cafes

트립어드바이저 평점 5.0/5

iggyricho Couples - TripAdvisor 인증 리뷰

A great stay. The rooms were large enough and clean even though they were a little dated. We had a great view of the Brisbane river. A Woolworths supermarket is right next door so food can be cooked in the rooms kitchen. Just a short walk down Ann Street to Central station.

A big dead cockroach in my room. Not cleaned inspite if my repeated requests.

트립어드바이저 평점 2.0/5

Rakesh P TripAdvisor 인증 리뷰

There was a dead cockroch in my room throughout my stay. In spite of my repeated requests to the person on the reception desk, it was not removed. Seriously, what kind of hygeine standards you have ? Does anyone clean the rooms properly? When I reported this issue, the reception desk person said that I need to wait until the next day to get it removed. Next day, the dead cockroach was still there. I am not staying in this hotel again.

OK, but a bit spartan

트립어드바이저 평점 4.0/5

Jethro3000 비즈니스 - TripAdvisor 인증 리뷰

The room I had was a one-bedroom apartment, that was a bit lightly furnished – basic 2-seater couch, TV, coffee table, and small square dining table. No separate work desk, which was an issue for a business trip. The online photos online look modern, but the furniture in my specific room wasn't as wonderful. No TV, or desk, or luggage rack, or spare chair in the bedroom – I dragged one in from the lounge room. Bathroom was very recently renovated and clean. Kitchen was clean and functional with microwave, oven, and a full-sized fridge. The location is not great for a business trip as it's on the north-eastern edge of the CBD – at least 10 mins walk to Central Station, or any decent restaurants, and another couple mins to Queen Street Mall. Their restaurant/cafe is currently closed for renovations, so it was hard to get a quick bite of breakfast before work, but there is a full-size Woolworths around the corner from the main driveway entrance, which solved the problem. The front desk service staff were great and very helpful – reception closes around 11pm, so remember your room key! My first night was booked for me at a corporate rate, so I didn't get to choose the hotel, and probably wouldn't have for a business trip based on the location and the standard rate I paid for the second night, although I was offered an upgrade to match for the first night, so kudos for that.

Dear Jethro3000, Thank you for your review of Mantra on Queen. while your experience with us was adequate, it fell short of being memorable. We will certainly take your feedback on board and we appreciate your lovely comments in regard to our Team. Thank you again and we do hope to have the opportunity to welcome you again in the future to improve this rating for you. Kind regards, Sally

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 230 리뷰 7.2/10 위치
  • 394 리뷰 5.4/10 객실
  • 263 리뷰 7.6/10 서비스
  • 11 리뷰 1.4/10 인터넷 가격
  • 181 리뷰 3.5/10 청결도
  • 141 리뷰 4.8/10 안락함
  • 84 리뷰 2.3/10 편의 시설
  • 75 리뷰 2.5/10 분위기

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