Sofitel Brisbane Central 5성

고객 평점 (ALL 평가) 4.5/5 8,194 리뷰

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호텔설명

호텔 추가 정보

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

숙박

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호텔 위치

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  8,194 리뷰

TripAdvisor 평가  4.0/5  5,083 리뷰

2024으뜸 시설

This Is How A Sofitel Should Be.

트립어드바이저 평점 4.0/5

HoneyandPaul Couples - TripAdvisor 인증 리뷰

Sofitel has always been one of my favourites, (Sofitel Fiji), but this Sofitel is exemplary from Check-in to Check-Out. The Club Millesime is one of the best, thanks to the attentive staff. The room is as you would expect in a five star property. Highly recommended especially thanks to Natasha Guest Service Ambassador, a Filipino who appreciated my attempt at her native Tagalog. She really represents how good this Sofitel is.

Excellent stay as usual

트립어드바이저 평점 5.0/5

AnnetteR292 가족 - TripAdvisor 인증 리뷰

Check in was professional and room excellent. Staff in Club Lounge were fantastic. I love my stays at this hotel to catch up with my family.

High End Luxury and Comfort

트립어드바이저 평점 4.0/5

Vicki S TripAdvisor 인증 리뷰

Spent the night here when visiting my sister in hospital. Probably a bit OTT for me, but I wanted to spoil myself. The room was very spacious and comfortable. I ordered room service which arrived promptly and food was excellent. Service was also very good. The room was exhibiting signs of tiredness, but the bed was comfortable, pillows soft, and shower hot. I chose valet parking, and my car was waiting for me when I checked out early the following morning. I felt pampered and a bit spoilt. If the opportunity presented itself, I'd stay again.

Wonderful Experience

트립어드바이저 평점 5.0/5

Z151YHkevinf Couples - TripAdvisor 인증 리뷰

My wife and I celebrated our wedding anniversary at Sofitel Brisbane and it was a great time due to the generosity of the Hotel and the attitude and service of the staff. We have stayed there previously on a few occasions and always found it to be an outstanding venue from many different respects.

A good choice of hotel with many advantages. A few tweaks needed in Club Millésime.

트립어드바이저 평점 4.0/5

stavanger85 TripAdvisor 인증 리뷰

I like this hotel and expect to return again as I have already done so many times. The staff in all roles are great and always look after me. Writing this review as someone who stays in a lot of Accor properties across the globe through extensive business travels, it is always good to know that with Brisbane Central Sofitel my Diamond Accor Limitless status does mean something real - there is almost always a room upgrade and the welcome amenity is fitting for top tier status - more than just a basic generic amenity as is the case in too many other hotels. The Club Millésime lounge is good and I enjoy this pleasant space, however it needs a few tweaks to match the general standard of such hotel lounges. My constructive feedback is that compared to what is on offer in other Club/Executive lounges in similar top end hotels around Australia and worldwide, it is somewhat miserly for a premium hotel lounge to only provide one serving of two small canapes per guest per evening. At the very least a second serve should be offered or able to be requested. In other such lounges, there is either a hot buffet selection or the individual plates are able to be requested without limits. That is the general standard for these types of lounges elsewhere and in this respect Brisbane Central Sofitel has missed the mark. Previously, I would at times pay the extra to have friends join me in the evening at the Club, however the last time we did so, attempting to order a second or third spirit, which my friends like, was almost impossible due to the slow service and inattention to monitor this from staff. This, coupled with the limit on hot food, rules it out as a being worth it to bring guests with you. I hope management can consider this advice and review lounge operations, especially about the hot food, as this type of offering means more than you realise to guests, especially business travellers who will be regular hotel guests and bring their return business to the hotel. Overall, I recommend this hotel for a wide range of reasons spanning location, service, room quality, food quality and recognition of Accor status ... but please be even a little more forthcoming with hot food in the Club.

Bonjour, Thank you for your thoughtful and detailed review of Sofitel Brisbane Central. We are delighted to hear that our service, location, and the recognition of your Diamond status have made your stays with us enjoyable and rewarding. It’s always a pleasure to welcome back a loyal guest like yourself, and we’re grateful for your continued support and valuable feedback. We truly appreciate your kind words regarding our staff and your satisfaction with the welcome amenities and room upgrades. Recognition of our guests’ loyalty is a cornerstone of our service philosophy, and we are thrilled to know this has resonated with you. Your feedback about Club Millésime is invaluable, and we take it on board with the utmost sincerity. While we are glad you enjoy the ambiance and exclusivity of the lounge, we understand your constructive points about the evening canapés and beverage service. We will review the offerings and service flow to ensure that our guests’ expectations are met. Enhancing the hot food selection and monitoring service attentiveness will be a priority for us moving forward. We are committed to continuous improvement and hope that your next experience at Club Millésime will reflect these efforts. Thank you again for recommending us and for sharing your insights. We look forward to welcoming you back for another enjoyable stay soon. Warm regards, Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,498 리뷰 9.5/10 위치
  • 2,862 리뷰 6.8/10 객실
  • 3,828 리뷰 8.9/10 서비스
  • 28 리뷰 6.4/10 인터넷 가격
  • 1,302 리뷰 7.7/10 레스토랑
  • 953 리뷰 6.7/10 분위기
  • 749 리뷰 8.4/10 조식
  • 726 리뷰 6.1/10 청결도

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