Sofitel Brisbane Central 5성

고객 평점 (ALL 평가) 4.5/5 8,123 리뷰

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249 Turbot Street, 4000 BRISBANE, 호주

호텔설명

호텔 추가 정보

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

숙박

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호텔 위치

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
호주

GPS:-27.465352, 153.026299

전화
팩스 +61 7 3832 4741

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  8,123 리뷰

TripAdvisor 평가  4.2/5  5,143 리뷰

You get what you expect at Sofitel

트립어드바이저 평점 5.0/5

Jay-Jay F TripAdvisor 인증 리뷰

I love Sofitel. This hotel is beautiful, and it's in an excellent location. 30 floors, overlooking ANZAC Square and right in the middle of the shopping precinct. So many cars and restaurants nearby too, and not far from South Bank. I only stayed one night, so I booked a King room. It had a soft bed, mini bar, and a bath. My room overlooked Anzac Square too. And I could see the pool and spa pool from my room. The service at the hotel was as good as it always is at Sofitel. I did not eat in the restaurant, but when I walked past, everyone seemed to be really enjoying themselves, and the food looked good. They have Valet parking for $60 a night.Lucky I just ubered from the airport! (Which is only about 20 minutes drive away)

Shabby and Sad!!

트립어드바이저 평점 1.0/5

juliebI1052NC Couples - TripAdvisor 인증 리뷰

We stayed here post COVID and it was old and dirty and vowed never to stay there again. Given I am an Accor member I decided that after 4-5 years things must have improved. How wrong I was!! Rooms on the high floor (28+) are old, shabby, the aircon isn’t effective and generally you feel they are limping this sad product for as long as they can. Sofitel is meant to be a prestige brand and yet this is not being represented by the Brisbane Sofitel - shut it down and refurbish it!

Bonjour, Thank you for taking the time to share your feedback. I’m truly sorry to read of your disappointment and that your return stay did not meet the expectations you associate with the Sofitel brand. Your comments regarding the condition of the rooms and overall presentation are extremely concerning and have been shared with our senior leadership and relevant operational teams for review. We sincerely regret that we did not deliver the level of experience you expected, particularly as a valued Accor member. If you would be open to discussing your experience further, please feel free to email me and I would be happy to arrange a suitable time to call. Rhianne Campbell Luxury and Guest Experience Manager rhianne.campbell@sofitel.com

One of the best hotels we have ever stayed in

트립어드바이저 평점 5.0/5

suez531 TripAdvisor 인증 리뷰

Thank you for making our first stay in Brisbane a fantastic one. From the moment we stepped in to your wonderful reception area we felt welcome, looked after, respected and at home. I cannot rate this hotel highly enough. The reception staff are amazing and so helpful. Breakfast is probably the best breakfast ever - the service, choice and quality of food and drinks is fabulous. The bar and bar staff were great - fun to talk to and offered amazing hospitality to a couple of Brits spending their first Christmas and New Year in Australia. There is a lovely pool area on the 3rd floor. The hotel location is also great with easy access to the train station below the hotel which is so convenient for visiting surrounding areas but also getting back to the airport, just brilliant. We really can't wait to return. Thank you Sofitel.

Bonjour, Please accept my sincere apologies for the delay in my response, and thank you so much for your beautiful feedback. We’re absolutely delighted to hear that your first stay in Brisbane was such a fantastic one and that you felt welcomed, looked after, and at home from the moment you arrived. It’s wonderful to know you enjoyed our team and our convenient location with direct access to the train station and airport. Your kind words truly mean a great deal to our team, and we sincerely appreciate your recommendation. We can’t wait to welcome you back again in the future. Rhianne Campbell Luxury and Guest Experience Manager

Can’t fault it.

트립어드바이저 평점 5.0/5

catherinekM9612JC TripAdvisor 인증 리뷰

Literally above Brisbane Central Station with escalators direct into the hotel lobby. (No noise though). Room on 26th floor was spotless. Bed so comfortable. Rooms could do with an update but it was so clean that this didn’t matter. Food was amazing, probably the best steak I have ever and helpful .had. Breakfast had everything you could want. Cocktails and canapés pre dinner was a really lovely experience. All the staff were friendly and helpful, special mention to Rhianne.

Bonjour, Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed our direct access to Brisbane Central Station and the comfort of the bed. It’s also fantastic to know you loved the food=and canapés experience. We appreciate your comments regarding the rooms and have shared this feedback with the relevant teams. Thank you as well for your kind words about our friendly and helpful staff — and for the special mention, it truly means a great deal. We look forward to welcoming you back again soon. Rhianne Campbell Luxury and Guest Experience Manager

Nice hotel needs a couple of tweaks

트립어드바이저 평점 4.0/5

vasula TripAdvisor 인증 리뷰

Nice hotel rooms were a little dated. This place has two restaurants and these were both good. Staff were friendly despite having some issues with our room. (Damaged bed). This was promptly rectified and we moved to another room. Had an issue checking out the bill was more than double what it should have been but we worked through that.

Bonjour, Thank you for taking the time to share your feedback and I apolgise for the delayed respsonse. We’re pleased to hear you enjoyed our restaurants and found our team friendly. I’m sorry to learn about the issues you experienced with the damaged bed and your final bill, however I’m glad these matters were resolved during your stay. We also appreciate your comments regarding the rooms being a little dated and have shared this feedback with the relevant teams. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future. Rhianne Campbell Luxury and Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,687 리뷰 9.5/10 위치
  • 3,095 리뷰 6.6/10 객실
  • 3,885 리뷰 8.8/10 서비스
  • 35 리뷰 6.3/10 인터넷 가격
  • 1,193 리뷰 7.2/10 레스토랑
  • 1,061 리뷰 6.4/10 분위기
  • 844 리뷰 8.4/10 조식
  • 794 리뷰 5.6/10 청결도

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