Sofitel Brisbane Central 5성

고객 평점 (ALL 평가) 4.5/5 8,135 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Brisbane Central - Image 1
Sofitel Brisbane Central - Image 2
Sofitel Brisbane Central - Image 3
Sofitel Brisbane Central - Image 4
249 Turbot Street, 4000 BRISBANE, Australia

호텔설명

호텔 추가 정보

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

전화
팩스 +61 7 3832 4741

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  8,135 리뷰

TripAdvisor 평가  4.0/5  5,076 리뷰

2024으뜸 시설

Very Disappointed

트립어드바이저 평점 1.0/5

kannan995 비즈니스 - TripAdvisor 인증 리뷰

The room hasn't been serviced on the 2nd day. I left the room in the morning and came back at 8:30 pm and noticed no one had cleaned the room and no clean towel, bed not made, no milk, no water. I called the room service and they didn't turn up. Then I made a second call to the duty manager, Then the room service turned up and did their work. End up, it was 10 pm. I had my shower and got to bed. For one of the beds, they replaced the bed sheets, and the duvet sheets are very smelly; I think that has been used somewhere else. I noted on the bed sheet few dirt's. I am a silver member, and I went for the free drink. The bar staff treated me like I was a beggar. On my arrival, the staff at the door thought I was an Uber driver, and he didn't let me talk; he talked to me like I was picking up someone. This is not right; first, they have to wait for my response; rather, they are thinking of their own idea. I am very disappointed overall with the services, and this is the 5th time I have stayed at this hotel and had very bad experiences. I have booked the Luxury Room and the services like this are not acceptable.

Bonjour, I hope this finds you well, I have responded to your feedback directly via email. Merci, Thomas Annand Luxury & Guest Experience Manager

poor communication

트립어드바이저 평점 1.0/5

SKD111 Couples - TripAdvisor 인증 리뷰

concierge excellent throughout the stay but nothing positive once we entered the hotel, reception area newly renovated and impressive. We booked for 2 nights in a upgraded king room but left after I night. The room was small, furniture very old and tired and evidence of vomit on the furniture had not been cleaned. It took 2 requests and 5 hours to have it attended. Communication both prior to and whilst we were there was appalling and as a loyal Diamond Accor member its our worst experience in our association with Accor. Tom, acting GM, terrible.

Bonjour SKD111, Thank you for your review, if you could kindly provide some further information in relation to your feedback by emailing myself; jefferson.lagarde@sofitel.com. Sincerement, Jefferson Lagarde Director of Rooms & Luxury Experience.

Great Choice while in Brisbane

트립어드바이저 평점 4.0/5

KNIGHT_WEI TripAdvisor 인증 리뷰

My stay at the hotel was wonderful, with outstanding service, great amenities, and a fantastic location. The only recommendation I have is renewing the room decor, as it would take the experience to the next level. Overall, I would happily return and recommend this hotel to others seeking a stay in Brisbane!

Bonjour Knight_Wei, Thank you so much for sharing your experience with us! We are thrilled to hear that you enjoyed outstanding service, our amenities, and the fantastic location. It is always our goal to ensure each guest has a memorable stay, and we’re pleased to know you had such a positive experience. We also appreciate your suggestion regarding room decor. We are currently considering updates to enhance our guest experience even further, and your feedback is invaluable as we plan for these improvements. Thank you again for your kind words and recommendation. We look forward to welcoming you back to Brisbane and providing another memorable stay! Merci Thomas Annand Luxury & Guest Experience Manager

친절한 서비스

고객 평점 4.5/5

송경숙 커플 - 전체(All) 통지 확인

위치좋고, 친절한 직원의 서비스가 마음에 들었고, 조식 뷔페도 좋았습니다. 다음에 브리스번에 방문하면 호텔에 더 오래 지낼 생각 입니다.

s. kyung님께, Sofitel Brisbane Central 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Sincèrement, Georgia Meehan Guest Experience Team Leader

Perfect hotel for our wedding

트립어드바이저 평점 5.0/5

Cameron A TripAdvisor 인증 리뷰

My wife and I stayed here before and after our wedding in late September - the room was immaculate and well appointed. We pre arranged some upgrades including free breakfast which was tantalizing. The overall service experience could not be faulted.

Bonjour! Congratulations on your recent wedding, and thank you for choosing to stay with us during such a special time! We’re absolutely thrilled to hear that your room was immaculate and that the upgrades, including the breakfast, added to the enjoyment of your stay. It’s wonderful to know that our service met your expectations, and we’re honoured to have played a part in making your experience memorable. We look forward to welcoming you both back again in the future! Merci Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,478 리뷰 9.4/10 위치
  • 2,832 리뷰 6.8/10 객실
  • 3,794 리뷰 8.9/10 서비스
  • 26 리뷰 5.4/10 인터넷 가격
  • 1,289 리뷰 7.8/10 레스토랑
  • 920 리뷰 6.7/10 분위기
  • 734 리뷰 8.2/10 조식
  • 717 리뷰 6.2/10 청결도

Powered by Trustyou

주변에 있는 다른 시설

Brisbane 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.