FV Brisbane by Peppers 4성

고객 평점 (ALL 평가) 3.7/5 1,216 리뷰

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호텔설명

호텔 추가 정보

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

숙박

이 호텔 예약하기
객실 1

스위트

The Fortitude Suite

  • 3명 최대
  • 침구 1 x 킹사이즈 베드

호텔 위치

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔
호텔 인근
  • 주차장

수영장

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  1,216 리뷰

TripAdvisor 평가  3.6/5  597 리뷰

CRAP

트립어드바이저 평점 1.0/5

Bernie P TripAdvisor 인증 리뷰

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

트립어드바이저 평점 2.0/5

425kayl 비즈니스 - TripAdvisor 인증 리뷰

Dear Kay, Thank you for your feedback. We apologies for the inconvenience regarding your allocated room. We’re sorry to hear about the lack of bedside tables – we can imagine how frustrating that must have been, and we will certainly look into this for future stays. We’ll also take your feedback on the lounge area and the bathroom on board, as we strive to improve the comfort and functionality of our rooms. Regarding the shower head, we sincerely apologies for the difficulty in adjusting it, as well as the issue with water spraying onto the towels. We’ll ensure this is addressed immediately. We also regret the inconvenience with the missing remote controls for both TVs. We’re glad to hear that Reception was able to deliver the remotes promptly. We understand your concern about the room facing the main street and construction site. While the double-glazed windows help minimise noise, we do appreciate that external factors can still be disruptive. Thanks again for your valuable feedback. We hope to welcome you back soon, with a much more comfortable stay. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Disgusting experience

트립어드바이저 평점 1.0/5

Shelby S TripAdvisor 인증 리뷰

Dear Ms F1095NSshelbys, Thank you for sharing your feedback. I’m sorry to hear you were unhappy with your experience. I’d like to clarify that none of our hotel rooms are advertised with a hot tub inside. We also do not have portable air conditioners in our rooms, as all our apartments are fitted with ducted air conditioning. After checking our system, I haven’t been able to find a reservation under your name. It’s possible your booking was made through a private Airbnb listing within the FV building, which operates separately from our hotel. We don’t sell rooms with broken blinds or faulty air conditioning, and I’m sorry that this was the experience you had. I’d really like to look into this further. Please feel free to contact me directly on (07) 3118 9199 so we can clarify the details and ensure this is followed up properly. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

A Very disappointing Stay.

트립어드바이저 평점 2.0/5

dave_from_sydney TripAdvisor 인증 리뷰

Dear Dave, Thank you for taking the time to share your experience. We truly regret that your stay did not meet the high standards you expected from a Peppers Hotel, and we sincerely apologies for the multiple issues you encountered during your visit. We understand your concerns regarding the mixed-use building and the absence of blackout blinds, and we will review this with our team to see how we can improve the room’s comfort and lighting for future guests. The cleanliness issues, particularly with the presence of cockroaches, are of great concern to us. This is certainly not the experience we aim to provide, and we are taking immediate action by working with pest control and our housekeeping team to address these matters effectively. We also apologies for the discomfort you experienced with the temperature in the hallways and the lack of air-conditioning in common areas. Your feedback has been noted, and we will investigate the building’s AC system to ensure that it is functioning properly and creating a more comfortable environment for guests. In regards to parking, we understand your frustration with the offsite option and the valet charge. We will review our parking information to ensure clarity for future guests, as well as consider ways to improve parking convenience and pricing. We deeply value your feedback and the opportunity to improve. We understand your disappointment, and we hope you’ll reconsider staying with us again in the future, as we are committed to providing a much better experience. Best regards, Duty Manager FV by Peppers

They denied me the right to take my medication

트립어드바이저 평점 1.0/5

Ngapera W TripAdvisor 인증 리뷰

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 455 리뷰 7.6/10 위치
  • 870 리뷰 5.7/10 객실
  • 579 리뷰 6.4/10 서비스
  • 12 리뷰 4.3/10 인터넷 가격
  • 390 리뷰 3.3/10 청결도
  • 340 리뷰 4.4/10 편의 시설
  • 308 리뷰 4.8/10 안락함
  • 170 리뷰 5.7/10 가격 대비 가치

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