Mantra on Northbourne Canberra 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 989 أراء

Mantra on Northbourne Canberra - Image 1
Mantra on Northbourne Canberra - Image 2
Mantra on Northbourne Canberra - Image 3
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84 Northbourne Avenue, 2612 CANBERRA, Australia

الوصف

خدمات الفندق الإضافية

  • 24-hour reception

  • In-room internet access

  • Fully equipped gym

  • Carparking

  • Conveniently located close to Canberra attractions

الإقامات المتوفرة لدينا

غرفة

Hotel

  • 3 شخص
  • 30 / sq ft 322
  • فرش السرير 1 x سرير (أسرّة) كينج

موقع الفندق

Mantra on Northbourne Canberra

84 Northbourne Avenue
2612 CANBERRA
Australia

نظام تحديد المواقع العالمي (GPS):-35.274217, 149.130653

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

STOCK KITCHEN

BREAKFAST ONLY. Stock Kitchen and Bar is the perfect place to enjoy fabulous coffee and food with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  989 أراء

تقييم TripAdvisor  4.0/5  2,228 أراء

Mantra on Northbourne - Very Good

ملاحظة Tripadvisor 4.0/5

garryhajek تقييم TripAdvisor المعتمد

Very clean hotel with good facilities and parking next door. Parking was reasonably priced as were the breakfast. Staff were helpful and provided assistance promptly. Bed was very comfortable and room facilities although basic, met all of my needs. Overall stay was very pleasant.

Dear garryhajek, Thank you for the great review of our hotel! The hotel is going through measure refurbishment starting second week of April so that we can provide even better experiences to our guests. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager

Good location and pleasant stay

ملاحظة Tripadvisor 4.0/5

philiplo2016 تقييم TripAdvisor المعتمد

Check-in and check-out both quick and easy. Staff at reception and breakfast were all friendly and helpful. Room was clean and everything worked as expected. It just so happened that I was allocated a room where door was immediately next to the adjacent room so sounds from door opening and closing are quite loud. Tea and coffee sachets were well stocked and even a small carton of milk was provided in the fridge. There was no daily housekeeping with the room rate but this wasn't and issue as I only stayed 2 nights. Secure car parking is an additional charge per day with direct access to underground car park via internal lift. The hotel wifi is an open network but you have to use a given code to sign in, so this could be an issue for those who prefer to use a closed network. My experience was that any device that is connected to the wifi will automatically disconnect past midnight and had to be reconnected again the following day. During my stay, only breakfast was available in the restaurant. The location was close enough to other food outlets within 5 minute walking distance. Overall a pleasant stay.

Dear philiplo2016, Thank you for the great review of our hotel! The hotel is going through measure refurbishment starting second week of April so that we can provide even better experiences to our guests. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager

Good location but poor room service.

ملاحظة Tripadvisor 3.0/5

Hafizur R تقييم TripAdvisor المعتمد

Smell spread/flow from toilet to the bed room as the exhaust is broken. No drinking water bottle provided. There is no room service. Asked for a bottle of water, the reception said to come to lobby to get/buy from the counter. Limited TV Chanels.

Dear Hafiz, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. The hotel is working on reducing the use of plastic as part of Accor's Sustainability Strategy; we do not advertise and provide slippers, bottled water and single use toiletries in the rooms. This is part of our commitment to deliver an ever-more sustainable hospitality model, making positive impacts, both locally and globally, ensuring we contribute more than we take. I have informed our maintenance manager about the bathroom exhaust fan. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elan Koirala Front Office Manager

Fantastic location, staff and facilities!

ملاحظة Tripadvisor 5.0/5

StarThrower89 Couples - تقييم TripAdvisor المعتمد

The location close to Canberra Centre is just the best. The proximity to restaurants shopping and pubs cannot be beat. One of the best hotels in its class I have ever stayed in. The staff were fantastic and breakfast buffet was great. Wish their restaurant was open for lunch and dinner as well. Overall I would highly recommend this hotel.

Dear StarThrower89, Thank you so much for the great feedback, we really appreciate the review. We hope next time you stay with us we provide even more enjoyable experience! Sincerely, Elan Koirala Front Office Manager

Not 4 stars

ملاحظة Tripadvisor 1.0/5

mimmocchi تقييم TripAdvisor المعتمد

Despite the images on the website these rooms have a very dark and dank aspect. They are in desperate need of a renovation. The pot and pans (very scratched, worn and dirty) are stored under the sink next to the bin. I went out and bought my own cooking an and cutlery because they were all so dirty. A colleague also had the same proble and asked reception for pans and was advised to wash it before use, it’s condition was appalling. My bedroom window felt like it was decorated for halloween, full of very big cobwebs and opaque with dirt. This is not the usual 4 star standard I expect anywhere. I cannot believe it’s rated in this manner and allowed to be art of the mantra group. I dont think the area is very safe at night, there was a robbery in the street underneath the balcony at 3am on my second night. Not the hotel’s fault but it gives you a overall idea of the experience I had. If i could have slept in the foyer I would have, its the best thing about the hotel.

Dear mimmocchi, Thank you for taking the time to provide us with your feedback following your stay with us at Mantra on Northbourne Canberra. We are sorry to hear that you did not have a pleasant stay with us and we understand that the comfort of our guests is a top priority. We appreciate you bringing any issues to our attention. We would like to assure you that we are continuously striving towards improving our services and facilities, and look forward to welcoming you back in the future. We have plans for major refurbishment commencing in the second quarter of 2024, so please keep an eye out for changes when it comes closer! Witnessing a crime happening is not a good situation to be in, you may feel a variety of sudden and unexpected emotions, including anxiety, fear, and anger. The ACT Police has not informed us about the incident yet; I hope you contacted police to inform about the robbery that happened underneath your balcony. Once again, thank you for your feedback as it allows us to continue providing a quality experience for all of our guests. Sincerely, Elan Koirala Front Office Manager

بالاشتراك مع TripAdvisor

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