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فندق Novotel Canberra 4.5 نجوم

ملاحظة أراء العملاء 4.0/5 15,847 أراء

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Novotel Canberra
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خدمات الفندق الإضافية

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym. In room yoga channel.

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 11h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • مجالسة الأطفال عند الطلب
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • تسجيل الوصول المبكّر/ تسجيل المغادرة المتأخّرة ادفع
  • التنظيف الجاف / كيّ الملابس
الترفيه والأنشطة
  • حوض سباحة داخلي مدفأ
  • مركز اللياقة
  • الرفاهية
  • مجالسة الأطفال عند الطلب
  • ملعب جولف من 18 حفرةً (قريب) ادفع
  • جولات سياحية بالقوارب (قريب) ادفع
  • الأنشطة الرياضية الأخرى
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات8
  • الفاكس:

موقع الفندق

Novotel Canberra

65 Northbourne Avenue
2601 canberra
أستراليا

الهاتف: +61262455000

الفاكس: (+61)2/62455100

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 11h00

  • Northbourne Avenue :  Hume Highway Federal

  • Light Rail :  Alinga St

  • بالطائرة

    CANBERRA عند 8كم / 5 ميل

  • بالقطار

    RAILWAY STATION - CANBERRA عند 4كم / 2.5 ميل

نظام تحديد المواقع العالمي (GPS):-35.27799, 149.128986

الإقامات المتوفرة لدينا

Offering a variety of accommodation options that include spacious guest rooms, family accommodation and apartments. Novotel Canberra is ideally suited for both business and leisure travel. Each room features contemporary décor and a range of convenient fa cilities. Guests staying at this superb Canberra hotel can enjoy inroom climate control, flat screen TV with free to air channels, WiFi internet access, private ensuite and tea and coffee making facilities. Enjoy free access to our indoor heated pool area

مطاعمنا وباراتنا

FIRST EDITION CANBERRA

نوع المطبخ: إقليمي

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. PLEASE NOTE LIMITED SERVICE CURRENTLY - BREAKFAST, BAR DINNER MENU and BREAKFAST ROOM SERVICE

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -

FIRST EDITION CANBERRA

For those wanting to sit back and relax, the bar serves up a curated menu of spirits and specially crafted cocktails using the finest seasonal ingredients whilst paying homage to local distilleries and tap houses.

الصورة غير التعاقدية

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 8

  • أقصى حجم: 220 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 220 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 152 أشخاص

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تقييمات نزلائنا لـ ‎
Novotel Canberra‎

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رأي ALL 4.0/5

15,847 أراء

tripadvisor

تقييم TripAdvisor 4.0/5

3,896 أراء

Filled with dust

ملاحظة Tripadvisor 1.0/5

angspadola 16/07/2021 تقييم TripAdvisor المعتمد

I have sent emails and have had no reply with pictures of dust thickness that has effected us and couldn’t sleep from not breathing well. Price wasn’t cheap there was better quality available for cheaper prices

Dear angspadola, Thank you for giving us the opportunity to serve you and sharing your feedback with us. I hope you can accept our sincerest apologies for the challenges you encountered with us. It does not represent the quality of service and standard we aim to achieve at our hotel. Please be rest assured that your comments have been highlighted to the concerned departments and we are taking appropriate & swift actions to prevent any guest being similarly inconvenienced in the future. I hope you consider visiting our hotel again and give us the opportunity to convey to you that your negative experiences are not our usual standard and that we give high priority to guest satisfaction. With kind regards, Saz Bhatia Guest Experience Manager

A great Disappointment

ملاحظة Tripadvisor 2.0/5

85JoanCF 19/04/2021 تقييم TripAdvisor المعتمد

According to my husband the worst Accor he has stayed in! And he is seldom critical. I felt the same and was shocked at the lack of services available, the poor organisation, the delays at reception, no phones answered by reception, housekeeping or dinning, carpark unmanned and disorganised, lifts didn't work, room door key repeatedly faulty, 1 hour wait for a table at the restaurant, although we had booked, incorrect food brought after the long wait. We were glad to leave and hope I don't need to return. I have recently started staying at hotels again after the Covid scare, but this hotel needs much improvement to draw people back. I used my free night and am so sorry I wasted it on this hotel. I hope the rest of my Accor membership proves to be more worthwhile, this certainly wasn't.

never again

ملاحظة Tripadvisor 2.0/5

john t 18/04/2021 تقييم TripAdvisor المعتمد

at check in I was advised to move my car from out the front although it was in the drop off zone, we were given the wrong room, we had booked a room with balcony, had to go back to reception where check in woman did not apologise or even seem to care, overheard her colleague say it was her who changed booking..we were told what time we had to take breakfast however the person checking in next to me was given choice..waited 1 hour for first coffee at breakfast and the food was very disappointing poached eggs hard, cold and I think precooked one piece of dry toast breakfast room badly managed.Bed old and lumpy mattress pillows old and like tissue paper

Half Marathon

ملاحظة Tripadvisor 4.0/5

xmasrob 16/04/2021 تقييم TripAdvisor المعتمد

Hotel was great however understaffed at the moment compared to previous visits, slow service for breakfast and the valet parking, the staff in the restaurant required managers to assist with the taking of orders, however eye fillet I had was one of the best I have had for sometime.

Location

ملاحظة Tripadvisor 3.0/5

BarbNewcastle 14/04/2021 تقييم TripAdvisor المعتمد

Location was the only positive. Understaffed and run down hotel, not of usual Novotel standard. Room cramped and with old fashioned beds and poor quality bedding. Toilet and shower need replacing. Combination basin/sink is impractical. Staff in restaurant tried hard to please but were hampered by nw and not enough staff. Reception staff in training without support. Points still not allocated and $ not removed from pre-allocation 10 days after stay. Location is great as short walk to restaurant hub.

Surge Pricing gone wrong

ملاحظة Tripadvisor 1.0/5

542dean 14/04/2021 تقييم TripAdvisor المعتمد

Very dated small rooms, no powerpoints working, crazy car parking, even worse lifts, and paying triple the standard rate at peak times. The so called balcony rooms are at the back with a view of the carpark and next high-rise. At least its central and close to city!

For one night only, thankfully

ملاحظة Tripadvisor 2.0/5

FellowTraveler42257 12/04/2021 تقييم TripAdvisor المعتمد

Room was very clean but decor tired and strange layout. Needs update badly. Staff great but more of them required especially at breakfast to cope with numbers for the table service policy now in place. Parking a bit disorganized but manageable.

Location location location

ملاحظة Tripadvisor 4.0/5

856ivanv 04/04/2021 تقييم TripAdvisor المعتمد

The novotel Canberra is most central to all things in Canberra. Step outside the door and find restaurants,cafes,pubs, entertainment venues, shopping centres, and transport hubs all within minutes stroll. The hotel is an older style building yet well looked after. My apartment was somewhat dated yet comfortable and clean. The bed was excellent was the best thing about my apartment was the large bath. It was great spend time and to have a soak in some Epsom salts . The restaurant had a limited menu for dinner and breakfast which was ok. I did enjoy the meals that i had here.

disappointing stay

ملاحظة Tripadvisor 4.0/5

jppetty 02/04/2021 تقييم TripAdvisor المعتمد

We have stayed here many times ,the location is great and the service was wonderful.This last stay was disappointing because we had problems communicating with the reception staff because of a language barrier, and we had a 45 minute wait for our breakfast in the restaurant a disgrace.We also had a 15 minute wait to collect our car because it was not garaged on the premises even though we had given a time that our vehicle was required.We will definitely give a lot of thought where we stay when next in Canberra.

Novotel Canberra: night stay

ملاحظة Tripadvisor 4.0/5

maryannebellvic 01/04/2021 تقييم TripAdvisor المعتمد

We stayed for x3 nights and originally were given a room too small for the 3 of us who were sharing. This was upgraded and the room was much more spacious and included a bar fridge- which the first one didn’t have. The service was good, although a bit slow, but I guess Covid has contributed to this due to the extra protocols which have been put into place. The staff were very warm and welcoming and willing to oblige. We are returning to Canberra and will stay at this Novotel again. I recommend it tk other visitors as value for money.

Confusing parking and disappointing breakfast

ملاحظة Tripadvisor 2.0/5

Rob G Business - 21/03/2021 تقييم TripAdvisor المعتمد

Despite phoning ahead saying I’d arrive at 11pm I was not told to park in the hire car spaces as the car park would be stuffed to the gills, is tiny and results in two dead ends. Not much fun when you have been driving a large station wagon in the rain for three hours and navigating a tight space is super tricky. Breakfast was possibly the worst I’ve had in an Accor property. The bacon was so dry I couldn’t cut it with a knife. I’d suggest that it had been sitting in a Bain Marie for at least a week which was odd given how busy the restaurant was . Fantastic room upgrade and welcome amenity as a Gold.

Good location, good restaurant

ملاحظة Tripadvisor 4.0/5

DSR67 19/03/2021 تقييم TripAdvisor المعتمد

Check in was average (saved by getting more information through our friends check in). Executive King room was nice (but could have better pillows). Parking is too expensive (weekend street parking is free). Happy hour 4-6 in bar and then a great meal in restaurant was good. Lifts very slow with covid restrictions but can't help that. Have stayed there a few times and would stay again. Some of the rooms need an update but nothing bad (except the charge for parking)

Good location for short stay

ملاحظة Tripadvisor 5.0/5

Doffeeroo 10/03/2021 تقييم TripAdvisor المعتمد

This hotel was in a great location, easy to access and close to Canberra's centre. The light rail is just outside and the on-site parking is appreciated. Rooms were comfortable and had all the expected amenities. The pool area was enjoyable, with a balcony outside as well as chairs and tables poolside. Breakfast choices are from a small menu, but choices are adequate

Comfort and convenience

ملاحظة Tripadvisor 4.0/5

hawdownunder 02/03/2021 تقييم TripAdvisor المعتمد

The hotel is beside the interstate bus station and the light rail terminus in the centre of the CBD and one block from City buses so is convenient for transport. There is parking but it is expensive. One bedroom apartments are spacious and well priced. Currently, there is no breakfast package and the al la carte breakfast is similarly priced to up market cafes. The dinner menu is innovative. Lunch is not currently available but there is a wide choice of eateries in the surrounding area. Trees are growing again along Northbourne Ave and within two years there should be a green outlook.

Stay was ok, but some of wait staffs were so rude

ملاحظة Tripadvisor 1.0/5

jazzybach 24/02/2021 تقييم TripAdvisor المعتمد

Stay in the hotel was fine but some of wait staffs in the restaurant at breakfast so rude. Curious how this hotel train wait staffs. COVID situation could make the service level of wait staff very low. I will not be using this hotel anymore.

the bed was great

ملاحظة Tripadvisor 3.0/5

smidee 14/02/2021 تقييم TripAdvisor المعتمد

very disappointed with our room as I booked a walk in shower room and got a bath... Then we got moved to another room and yes we got a walk in shower but the rooms were so old looking the carpet was over stretched and looked dirty but it didnt smell so that was a plus. the TV was on a weird wall unit and was to low to watch in bed. A positive was the meals in the restaurant we had dinner there on Saturday night and the steak was cooked beautifully and looked amazing my husband had the beef burger and was very tasty. Breakfast on Sunday morning was so delicious and looked fantastic.

Another lovely stay at the Novetel

ملاحظة Tripadvisor 5.0/5

X5931PDandrewp 09/02/2021 تقييم TripAdvisor المعتمد

We (family of five) head to Canberra at least once a year and we always stay at the Novetel on Northbound. A great location right across the road to the light rail and bus stations, a right in the centre of the city. The Novetel is second to none in the motel game, great clean, comfortable rooms. Friendly helpful staff. A great bar and dining, tick tick and tick

Simply beautiful

ملاحظة Tripadvisor 5.0/5

Gloria G 04/02/2021 تقييم TripAdvisor المعتمد

Lovely hotel with great obliging staff. We were upgraded to a 1 bedroom unit with magnificent views of Canberra Food at restaurant was delicious; Jay our host was very attentive and made sure everything was right. We were made to feel special at this hotel in every way

Consistent service but dated hotel

ملاحظة Tripadvisor 4.0/5

mr200sx 30/12/2020 تقييم TripAdvisor المعتمد

I stayed here on the 25-27th December and as always the service is great. The rooms are the same as they have been for as long as I can remember and could really do with a refurbishment. The location is great however a new nightclub opened up recently and the music is very loud in the rooms facing the street. by 2am I asked to be moved to a different room so I could get some sleep and the staff handled the situation very well.

My Favourite Place to Stay

ملاحظة Tripadvisor 4.0/5

betharyportis 26/12/2020 تقييم TripAdvisor المعتمد

Although the check-in process was terrible with a very inexperienced staff member the overall stay was, as per usual, excellent. My ongoing complaint is that stupid mirror in the room. It is not easy to apply make up when the mirror is able to move and your right arm is shoved against the wall. But easy solved….use the other mirror

Dear betharyportis, Thank you for your kind review on TripAdvisor. The hotel has some new team members as we lost some due to Covid. Thank you for bearing with us as we train these team members. I was also glad to read that you have made a plan with regards to the mirror. We look forward to your next visit. Kind regards Adriaan Du Plessis

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