Mantra on Kent Sydney 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 970 görüş

En iyi fiyat
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Mantra on Kent Sydney - Image 1
Mantra on Kent Sydney - Image 2
Mantra on Kent Sydney - Image 3
Mantra on Kent Sydney - Image 4
433 Kent St, 2000 SYDNEY, Australia

Açıklama

Otel ekstraları

  • 24 hour reception and Room Service

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Konaklama olanaklarımız

Otelin konumu

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

GPS:-33.871788, 151.204761

Telefon
Faks +61 2 9264 8698

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  970 görüş

TripAdvisor Derecesi  4.0/5  2.063 görüş

Good location, freindly staff but hotel could do with some TLC

Tripadvisor puanı 3.0/5

A V TripAdvisor onaylı yorum

This is my 2nd stay. Last was 4 years ago. The lifts concern me and being placed on the 27th floor didnt assist! Appears only the RHS lift was in operation. Breakfast was of average quality. Bathrooms were nice as was the bed itself. I asked to check in early (in advance) and even offered to pay for an extra room/cost. This was ignored/skipped over at reception but was told there was a bathroom i could use near the lifts. I changed into my suit in your bathroom which was awkward.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas of concerned shared and to work through improvements. We appreciate your sharing your feedback. It is our hope to welcome you back again in the future. Kind Regards, Alana Friend

Good location, but that's about it!

Tripadvisor puanı 2.0/5

DinnerNight TripAdvisor onaylı yorum

We checked into our room on the 19th floor for a four-night stay. Unfortunately, only one of the two lifts was operational throughout our visit, as the second lift was out of order. Each time we needed to leave the building; we faced waits of 10-15 minutes for the lift to arrive to the 19th floor. To make matters worse, both lifts eventually became “out of order”. There was no communication/text messages from the Mantra on Kent, other than an A4 letter notice posted by the lifts on each floor. We received no updates, no compensation, meals or apologies for the inconvenience. Thankfully, we were able to use the stairs (begrudgingly), but I felt for the guests on the higher floors! Additionally, there was no cleaning service or fresh towels provided during our costly four-night stay.

Dear Guest, We very much appreciate you taking the time to share feedback from your recent experience at Mantra on Kent. We do apologise for the inconvenience caused from the issues that presented with the lifts throughout your stay. We are sorry for the shortfalls in experience and value your feedback shared for us to work on these areas of improvements. This feedback is important to us as we strive to make improvements for our guest experiences. Kind Regards, Alana Friend

Quiet location in heart of CBD. Clean and convenient

Tripadvisor puanı 4.0/5

Madelaine C TripAdvisor onaylı yorum

We stayed in Executive Apartment, room 906. Room was very clean, bed very comfortable and bathroom and kitchen well appointed. Even has full size washer and dryer, and a full size fridge in kitchen. Would be very comfortable for a few nights stay for sure. You seem to have a choice of either a balcony or bath. We chose balcony, and at level 9 were the highest of these. This offered a small glimpse of Darling Harbour - so if you want a view forgo the balcony and ask for a bath higher up. Convenient parking next door - exit at level 3 for the Sussex St side door and you come out directly next to the hotel. Easy walking distance to both CBD and Darling Harbour. Would happily stay here again.

Dear Guest, Thank you for taking the time to share feedback on your recent experience at Mantra on Kent. We are so pleased to hear you enjoyed our location and our apartment style accommodation was well suited. It is always a pleasure to receive positive feedback, of which this feedback will serve as an encouragement to our team as we continue to strive to create great guest experiences. Thank you for sharing and it is our hope to welcome you back again. Kind Regards, Alana Friend

Good location, poor management

Tripadvisor puanı 1.0/5

robertsQ7128GX TripAdvisor onaylı yorum

This hotel is located a couple of blocks from the QVB building. Unfortunately management let staff use the 2 hotel lifts during the busiest part of the day. After going to breakfast, my partner and I (and 6 others) waited TWENTY MINUTES for a lift so we could go back to our rooms. The list stopped numerous times, but every time it was full of staff with their trolleys to service rooms. Absolutely poor management. These trolleys should already be on the floors (say overnight), not blocking the lifts for TWENTY MINUTES. Absolutely no regard for their patrons. I will NEVER stay here again. Period.

Dear Robert, We really appreciate you taking the time to share feedback from your recent experience at Mantra on Kent. I am sorry that your experience did not meet your expectations and very much value the feedback shared on areas of improvements. We do apologise for the inconvenience caused with lifts and please be rest assured that we are working through your feedback with our team. Thank you for sharing this feedback. This feedback is important to us as we strive to make improvements for our guest experiences. Kind Regards, Alana Friend

Great stay with nice staff and well equipped studios.

Tripadvisor puanı 5.0/5

Nirvana2457 TripAdvisor onaylı yorum

Very nice and helpful staff, quiet place, great views, easily accessible and close by shops, supermarkets, restaurants. The bed I had was very comfortable and the studio was well equipped. The breakfast was good and varied for all tastes. I 100% recommend.

Dear 576nirvanav, We really appreciate you sharing your recent experience at Mantra on Kent. We are pleased to hear our friendly team and studio apartment style accommodation was well suited for your stay. This feedback will serve as an encouragement to our team as we continue to strive to create great guest experiences. We look forward to welcoming you back again in the future. Kind Regards, Alana Friend

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