Mantra on Kent Sydney 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 938 görüş

En iyi fiyat
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Mantra on Kent Sydney - Image 1
Mantra on Kent Sydney - Image 2
Mantra on Kent Sydney - Image 3
Mantra on Kent Sydney - Image 4
433 Kent St, 2000 SYDNEY, Avustralya

Açıklama

Otel ekstraları

  • 24 hour reception and Room Service

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Konaklama olanaklarımız

Otelin konumu

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Avustralya

GPS:-33.871788, 151.204761

Telefon
Faks +61 2 9264 8698

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  938 görüş

TripAdvisor Derecesi  4.0/5  2.071 görüş

Not good

Tripadvisor puanı 2.0/5

Sheila W TripAdvisor onaylı yorum

We did not expect to have a full size fridge freezer standing in the living room. The sofa bed springs were so bad it was like sleeping in a hammock. The kitchen sink leaked. There was a square patch in the living room carpet that had been mended. So obvious. The dining chairs were all broken - too old. The door of the under counter fridge no longer attached to the cupboard door (integrated). Yes, we had 2 fridges in the living room! The dryer machine in bathroom is from another century - we did not use it. Disappointing hotel room. Not as the photos online. Needs a full update and new furnitures. Nasty smell on ground floor near the lifts every day. Gutter or trash smell? Beware as lift no 2 shudders and shakes which is scary - our room was on 22nd floor. Upon arrival, vomit at front of the building which stayed there (was not cleaned up) during our 5 days stay. Only positive was that all the front desk staff were all friendly and helpful. Would not recommend staying here.

Dear Sheila, Thank you for taking the time to share your detailed feedback. I am genuinely sorry to learn of the issues you experienced during your stay, and I sincerely apologise that the accommodation did not meet your expectations or the standards we strive to deliver. This is certainly not the experience we want for our guests and I regret that these matters impacted your comfort. Please be assured that your feedback has been shared with our maintenance and housekeeping teams to ensure these concerns are reviewed and addressed as a priority. I would also like to share that we are investing in brand new lifts later this year, which we are confident will significantly improve the overall guest experience moving forward. On a positive note, thank you for recognizing our front desk team. I am pleased to hear they were friendly and helpful throughout your stay, and I will be sure to pass on your kind feedback to them. Once again, please accept our sincere apologies for your disappointing experience. While I understand your frustration, I do appreciate you bringing these matters to our attention, as feedback such as yours is vital in helping us improve. Kind regards, Sanchit Gupta General Manager

A very comfortable hotel, close to the Queen Victoria Building and State Theatre, George and Pitt Street mall shopping

Tripadvisor puanı 5.0/5

BelC0001 TripAdvisor onaylı yorum

A comfortable room with kitchenette and spacious bathroom. Being on the 25th floor meant no balcony nor opening windows but there was a good view of the Australian Maritime Museum and a limited view of Cockle Bay. The rooms on the floors up to level 9 have the option of a balcony, and we will consider booking an executive suite next time on these lower level floors. At time of stay the hotel advised daily housekeeping was available if requested. As we only stayed for two nights, the lack of daily housekeeping was not an issue for us.

Dear BelC0001, Thank you for taking the time to share your feedback regarding your recent stay at Mantra on Kent Sydney. We are delighted to hear that you found the hotel comfortable and appreciated our central location close to the Queen Victoria Building and State Theatre. It is also wonderful to know that you enjoyed the spacious bathroom, kitchenette, and the views from your room on the 25th floor. We appreciate your comments regarding the balcony options on the lower floors and are pleased to hear you are considering an Executive Suite for your next visit. Thank you as well for your understanding of our housekeeping policy. As part of our sustainability efforts, we provide daily service upon request to help reduce water and chemical usage, contributing to a greener future. Your support of this initiative means a great deal to us. We are glad that your overall experience was enjoyable, and we look forward to welcoming you back on your next stay. Warm regards, Sanchit Gupta General Manager

Great Stay! Will return for sure.

Tripadvisor puanı 5.0/5

Sydney A TripAdvisor onaylı yorum

Room was clean and spacious. Breakfast was delicious and well priced, they have a promotion to pre-book upon check-in at a cheaper price. They also have Chromecast on the TV's now - convenient to steaming Netflix shows straight from my phone.

Dear Sydney A, Thank you for your kind feedback! We’re thrilled to hear you had a pleasant stay and enjoyed the clean, spacious rooms, delicious breakfast, and our team’s warm service. It’s also great to know the new Chromecast feature added to your experience. We look forward to welcoming you back soon for another enjoyable stay. Best regards, Sanchit Gupta General Manager

Worth the stay

Tripadvisor puanı 5.0/5

Sabit A TripAdvisor onaylı yorum

Had a great stay. The rooms were excellent. I particularly liked the new fridges and bathroom size Staff was wonderful from the reception to housekeeping. Every single member of staff has been so lovely and amazing they are an excellent set of people and deserve much praise for helping everything progress smoothly.

Dear 547sabita, Thank you for taking the time to share your recent experience. We are so pleased to hear you enjoyed your stay and our teams service was a highlight to your experience. This feedback will serve as an encouragement to our team as we continue to strive to create great guest experiences. We hope to welcome you back again in the future. We look forward to welcoming you back again for your next visit to Sydney. Kind Regards, Alana Friend

Happy Visit

Tripadvisor puanı 5.0/5

Mark O Aileler - TripAdvisor onaylı yorum

Good location and room. We stayed in an executive apartment with a teenager. The hotel lacks amenities like a pool, gym, etc. We knew this prior to booking so not disappointed. Close to shopping and eateries with excellent, affordable transport nearby. Good base to explore Sydney. Staff very accommodating.

Dear Mark, We really appreciate you sharing your recent experience at Mantra on Kent. This feedback will serve as an encouragement to our team as we continue to strive to create great guest experiences. We hope to welcome you back again in the future. Kind Regards, Alana Friend

ile iş birliği içinde TripAdvisor

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