Sofitel Sydney Darling Harbour 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 9.977 görüş

Sofitel Sydney Darling Harbour - Image 1
Sofitel Sydney Darling Harbour - Image 2
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Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 SYDNEY, Avustralya

Açıklama

Otel ekstraları

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Konaklama olanaklarımız

Otelin konumu

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Avustralya

GPS:-33.872908, 151.198704

Telefon
Faks +61 2 8388 8868

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  9.977 görüş

TripAdvisor Derecesi  4.4/5  3.060 görüş

2025 mükemmeliyet sertifikası

Family package - don’t book!

Tripadvisor puanı 2.0/5

Emma T TripAdvisor onaylı yorum

Don’t stay here for families. We booked the family package with interconnecting rooms only to be told on arrival there is no connecting rooms. So spent the trip crammed into one room. False advertising and blatant lying from the front of hotel staff.

Bonjour emmat858, We value your feedback and thank you for the preference. I apologize for the inconveniences. Warmest regards, Robert Gauer Hotel Manager

Binay (Duty Manager) you’re a star!

Tripadvisor puanı 5.0/5

Meral C TripAdvisor onaylı yorum

First time being back here after 8 years, my check in was an absolute disaster, once I checked in the room I had booked and paid for and requested specifically was not it. Luxury Corner Room with Harbour View. I had a view of a construction building with no privacy and half a harbour room. Once I complained about this politely, the lady from reservations Evette helped and showed me an alternative room, I went to have a look and funny enough I was shown a standard room which was half the price of my initial booking. Ridiculous shouldn’t you be showing or suggesting a room type that is equal to my initial booking? After this I had requested to speak with a manager, i was furious, tired as I just arrived off a flight from Melbourne, weather was hot, lobby was chaos and busy. I had a duty manager by the name Binay come and speak to me… Binay took the time to listen and understand me with compassion, unlike most places I didn’t even have to explain myself and beg for understanding. Binay told me to wait 5-10 mins and he will work something out. 5 mins later, Binay took me up to a room and upgraded me to a Junior Suite (gorgeous) which was worth much more then my original room type which was $1,157 for 2 nights. He asked me my thoughts and apologised for the experience and made sure I was calm and relaxed he even went to conversate about my day and trip to deter any further stress. I was shocked at the service I received but so appreciative to have crossed paths with his warm nature and friendliness. Binay turned a negative experience and start to my trip into something positive that put a smile on my face! Thank you so much for everything you have done Binay, your service and nature was outstanding and you are a true role model to your team! I’ll definitely be back for my next stay. Thank you!

Bonjour 779meralc, Thank you for reviewing your visit. I will be delighted to share your heartfelt comments with Binay. Warmest regards, Robert Gauer Hotel Manager

Construction surrounding the pool area not advertised by the hotel affecting stay

Tripadvisor puanı 3.0/5

Adam G TripAdvisor onaylı yorum

There are very large construction works on properties immediately surrounding the pool area. This significantly affected our experience. We were not made aware of the construction around the pool area when we made the booking. There were several other issues specific to our stay that I have tried to discuss with the hotel but have been connected with an AI assistant which is very frustrating and disappointing. If someone more senior from the hotel could please contact me that would be appreciated.

Bonjour Adam G, Thank you for reviewing your stay. Kindly contact us on h9729@sofitel.com. Regards, Robert Gauer Hotel Manager

Very Poor Service for a Hotel That Calls Itself ‘Luxury’

Tripadvisor puanı 1.0/5

Barsa B TripAdvisor onaylı yorum

I am extremely disappointed with my experience at Sofitel Sydney Darling Harbour. We travelled all the way from the Gold Coast to celebrate a very special occasion, and what happened to us was completely unacceptable. First, our room was charged twice. We had already paid through Booking.com, yet Sofitel deducted nearly $1800 again from our bank account upon arrival. Because of this error, I was left with no money in my account during a trip that we had planned for a long time. When we spoke to reception and management, they told us we would have to wait 5–6 business days to get our own money back. How is this fair to the guest when it was Sofitel’s mistake? We were left stressed and unable to enjoy our stay because the hotel had taken the payment twice and held our funds. Second, we booked a Luxury Corner Room with high expectations, especially for the celebration. But instead of a Harbour View, we were given a city view, even though we clearly expected a Harbour View for a birthday celebration. When we requested help, the only response we got was that the Harbour View rooms were “fully committed.” On top of everything, the hotel only offered $100 as a gesture after causing such a huge financial inconvenience. $100 does not fix being out of pocket by $1800 during a holiday trip.

Bonjour 800barsab, Thank you for sharing your feedback. We apologize for the disappointing experience and inconveniences. I understand that our team has been in contact with you. Regards, Robert Gauer Hotel Manager

Luxurious service and welcoming

Tripadvisor puanı 5.0/5

Ian3715 TripAdvisor onaylı yorum

Another awesome experience at this fabulous hotel. The standards are second to none and the service is amazing. Everything from the room to the Club Millesime Longe was perfect. Many thanks to the hotel Manager Robert and the all the management in the lounge who made our stay so special. A special shout out to Wayne, Anna, Philip and Grace and many others who truly give outstanding service. It’s the team at this hotel that makes it such a nice place to visit. We can’t wait for out next visit and thank you so much for an exceptional stay.

Bonjour Ian3715, We are delighted to receive your lovely review and thank you for your loyalty and preference. Your kind words were conveyed to the team, with special mentions to Wayne, Anna, Philip and Grace! My team and I look forward to seeing you again soon! Warmest regards, Robert Gauer Hotel Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 36 görüş 7.9/10 Wifi
  • 1.231 görüş 8.8/10 Otel Ambiyansı
  • 1.049 görüş 7.7/10 Hijyen
  • 1.015 görüş 7.8/10 Kahvaltı
  • 796 görüş 5.4/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Darling Limanı şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.