Swissôtel Sydney

Avis müşterileri puanı (ALL Puanlama) 4.4/5 7.044 görüş

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Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
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68 Market Street, 2000 SYDNEY, Avustralya

Açıklama

Otel ekstraları

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

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Otelin konumu

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Avustralya

GPS:-33.870635, 151.207363

Telefon
Faks +61 2 9238 8899

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  7.044 görüş

TripAdvisor Derecesi  4.3/5  3.959 görüş

2025 mükemmeliyet sertifikası

Perfect location. Central to main attractions, shopping and train stations.

Tripadvisor puanı 4.0/5

Michelle S TripAdvisor onaylı yorum

Staff were super helpful and friendly . Comfortable beds . Lovely spacious bathroom . Love the robe, slippers ,  coffee machine and free water. Lovely pool area and the water was perfect temperature. Foyer area was stunning . Nice entertainment Friday night.  Negatives were the extremely inappropriate music playing around the pool that was full of kids in the afternoon! Not all lifts and buttons were working so there was sometimes a wait to go up. Shower head didn’t move and was pointed directly at the door so you couldn’t really get in without wetting everything outside the shower! Pillows were way too soft for me. Ended up either a stiff neck. Rooms were a bit dated.

Dear Michelle S, Thank you for your 8/10 review and for sharing such detailed feedback. We’re delighted to hear you enjoyed our central location, comfortable beds, spacious bathroom amenities, pool temperature, foyer, and the friendly and helpful service from our team. It’s also lovely to know you appreciated the Friday night entertainment and in-room comforts. I’m sorry, however, for the aspects that detracted from your stay. Your comments regarding the music played around the pool, lift functionality, shower head positioning, pillow comfort, and the dated feel of the rooms have been shared with our relevant teams for review and improvement. Thank you again for your balanced feedback. We truly appreciate it and hope to welcome you back to Swissôtel Sydney in the future. Warm regards, Michelle Holdsworth Front Office Manager

Location and style

Tripadvisor puanı 4.0/5

Therandomone Couples - TripAdvisor onaylı yorum

We had an enjoyable stay in the Swissotel. From check in to check out we could nor fault the service. The only thing I could fault is the lifts. Only 2 lifts working to take proper to their rooms. This was problematic on check out as the lifts were often quite full by the time they got to us. It too is over 20 min to get a lift. Both restaurant and room service were great, room was clean tidy and cool - which was a bonus in the Aussie summer hear. Location was great, restaurant and shopping close by We would stay here again

Dear Therandomone, Thank you for sharing your feedback and for rating your stay with us so positively. We are delighted to hear that you enjoyed the service from check-in to check-out, as well as the comfort of your room, dining experiences, and our central location. I sincerely apologise for the inconvenience you experienced with the lifts, particularly at check-out. Please note that we are currently undertaking a lift refurbishment program to improve efficiency and guest flow, and we appreciate your patience while this work is underway. Thank you again for your kind comments and for recommending Swissôtel Sydney. We look forward to welcoming you back for another enjoyable stay. Warm regards, Michelle Holdsworth Front Office Manager

Cross the street and stay at the QT

Tripadvisor puanı 1.0/5

alannalee TripAdvisor onaylı yorum

Overpriced average room, breakfast not included. If I'm staying elsewhere, I have been coming to Arches for years and this will be my last time due to the incompetent, argumentative bar staff. Enough is enough!

Dear alannalee, Thank you for taking the time to share your feedback. I am very sorry to read that your recent experience did not meet expectations and that you left feeling disappointed, particularly following your long-standing patronage of Arches. I regret to hear about your interaction with our bar team and appreciate you bringing this to our attention. This is certainly not the level of service or professionalism we strive to provide, and your comments have been shared with our management team for immediate review and follow-up. Regarding your accommodation, we understand that value and inclusions are important, and I am sorry that the overall experience did not reflect the premium standards associated with Swissôtel Sydney. We genuinely value feedback such as yours, as it allows us to identify areas where we must improve. Should you be open to discussing your experience further, we would welcome the opportunity to learn more and address your concerns directly. Kind regards, Michelle Holdsworth Front Office Manager

Best 5 stars hotel in the heart of Sydney CBD. Glad I redeem my Suite Night Upgrade here as Accor Platinum Member

Tripadvisor puanı 5.0/5

LuciaPrihandini TripAdvisor onaylı yorum

Best 5 stars hotel in the heart of Sydney CBD. Glad I redeem my Suite Night Upgrade here as Accor Platinum Member. Comfy and spacious Executive Room with access to Executive Lounge, strategic location of the hotel itself with many access to public transportation and great amenities and wellness facilities including Purovel ones. Thank you so much Mr Yuta for efficient check in process, Mr Sabi & Mr Siyun Khadgi as Guest Experience Executive for the welcome amenities, Executive Lounge Level 9 staffs and to all Swissotel Sydney staffs for great services and hospitality.

Dear LuciaPrihandini, Thank you very much for taking the time to share such a wonderful 10/10 review following your recent stay at Swissôtel Sydney. We are truly delighted to read that you consider us the “best 5-star hotel in the heart of Sydney CBD” and that you enjoyed your Suite Night Upgrade as an Accor Platinum member. It is particularly pleasing to know that you found your Executive Room spacious and comfortable, and that you were able to make the most of our Executive Lounge, wellness facilities, and convenient location with easy access to public transport. These are all experiences we strive to deliver consistently for our guests. Your kind recognition of our team is greatly appreciated and will be shared with Mr. Yuta, Mr. Sabi, Mr. Siyun Khadgi, the Executive Lounge team on Level 9, and the wider Swissôtel Sydney family. They will be thrilled to know their efforts made such a positive impact on your stay. Thank you once again for your generous feedback and for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. Warm regards, Michelle Holdsworth Front Office Manager

Nice hotel

Tripadvisor puanı 5.0/5

Arild S TripAdvisor onaylı yorum

This is a good hotel with good facilities and nice and clean rooms, we stayed there for 9 nights over New Year and it was a pleasant stay, an extra plus for the cleaning/service staff who were very good! The only problem was the lifts which are undergoing renovation/upgrade so there is a lot of waiting but it was not a major problem

Dear Arild S, Thank you for your lovely review and perfect 10/10 rating. We’re delighted to hear that you had a pleasant nine-night stay with us over the New Year and that you found the hotel comfortable, clean, and well equipped. Your kind words about our cleaning and service teams are especially appreciated, and we’ll be sure to share this feedback with them. Thank you also for your understanding regarding the lift renovations and the associated wait times. We’re grateful for your patience during this period. We truly appreciate you choosing Swissotel Sydney and hope to welcome you back again in the future. Warm regards, Michelle Holdsworth Front Office Manager

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