Swissôtel Sydney

Avis müşterileri puanı (ALL Puanlama) 4.4/5 7.033 görüş

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Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
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68 Market Street, 2000 SYDNEY, Avustralya

Açıklama

Otel ekstraları

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

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Otelin konumu

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Avustralya

GPS:-33.870635, 151.207363

Telefon
Faks +61 92388899

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  7.033 görüş

TripAdvisor Derecesi  4.3/5  3.949 görüş

2025 mükemmeliyet sertifikası

Central and elegant

Tripadvisor puanı 5.0/5

roundtheworld2019 TripAdvisor onaylı yorum

A very good hotel in Sydney's CBD, right next to the Westfield Mall and the observation tower. The room was nice and spacious, and the view from the 23rd floor was sensational. You need to allow a little extra time here and there – at check-in and check-out (both times only staffed by one person), and with the elevators (there are many from the ground floor to the upper reception, but for the rooms you have to go to a different area. There are only three elevators there, one of which was permanently out of order during my stay). Breakfast is good, though not exactly award-winning. Overall, a rather upscale (though somewhat dated in places) hotel, not really suitable for holidays with children, more business style.

Dear roundtheworld2019, Thank you for sharing your detailed feedback following your recent stay with us. We’re delighted to hear that you enjoyed our central location, your spacious room, and the wonderful views from the 23rd floor. We also appreciate your comments regarding the wait times at check-in and check-out, as well as the lift availability. We understand how these delays can impact your experience, and your feedback will be shared with the relevant teams as we continue working to improve flow and efficiency. Thank you as well for your thoughts on breakfast and the overall style of the hotel. Your perspective is valuable, and we’re grateful you took the time to provide it. We hope to have the opportunity to welcome you back on your next visit to Sydney. Warm regards, Michelle Holdsworth Front Office Manager

Give it a very BIG miss

Tripadvisor puanı 2.0/5

Helen W TripAdvisor onaylı yorum

Give it a miss. Went for the weekend and spent a lot of time waiting for an elevator. They have big problems running a smooth and efficient lift service for guests. Large hotel one elevator out of order other 2 very slow. Waited 10 minutes for the elevator. When it arrived it was crowed with space and people would not let us in. Stay away from the large busy hotel unless you have plenty of time to waste

Dear helenwT8260QI, Thank you very much for taking the time to share your recent experience with us. I am truly sorry to hear how significantly our elevator delays impacted your stay. This is far from the seamless and efficient experience we aim to provide. Unfortunately, one of our guest elevators is currently being refurbished, which does place additional pressure on the remaining lifts during peak times. I completely understand how frustrating and inconvenient this would have been, especially when simply moving between floors should be quick and effortless. I sincerely apologise that we fell short on this occasion. Should you consider staying with us again, I would welcome the opportunity to personally look after your reservation and ensure a far smoother and more enjoyable experience. Warm regards, Michelle Holdsworth Front Office Manager

Excellent motel, service and food

Tripadvisor puanı 5.0/5

Pattyfrog TripAdvisor onaylı yorum

Stayed here 1 night. Well from check in to check out everything went so smoothly. As we arrived early our room wasn't ready but they offered us breakfast in the club lounge. The waitress was lovely and got us a coffee and there was a good variety of cold / hot food to choose from. In the afternoon we had complimentary canapees and drinks in the club lounge. There was so much choice for the alcohol selection. I only had a light beer, but there was lots of different spirits and wines available. Yummy cheeses, delicious anti pasta type olives, grilled zucchini, cold meats, caesar salad, dips, delicious bread sticks and biscuits. Also a selection of fruits. The food was being topped up immediately when it got low. There was even a fridge with complimentary ginger beer, San Pellegrino mineral water and other non-alcoholic choices. They had live music playing in the bar / restaurant on the 8th floor and a complimentary drink offered to us. Would recommend this motel when you need a place in the city as its in Market Street close to Town Hall, Westfield shops, QVB, the light rail and so many good restaurants.

Hi Pattyfrog, Thank you for your wonderful feedback. We are thrilled to hear you enjoyed our Executive Lounge offerings and the live music at our Arches Bar. Your kind words about our service and atmosphere mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another stay filled with great food, music, and hospitality. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Hotel can do better

Tripadvisor puanı 3.0/5

KennethSeet1975 TripAdvisor onaylı yorum

Stayed here for a business trip. The stay was underwhelming and below expectations. Toilet had no basic amenities like toothbrush and toothpaste. The shower gel was not topped up and I had to get out of the shower to call housekeeping to get them to replace the bottle. Room was small and bumped into the cabinet as the bed and the cabinet was close to each other. Lifts took a long time to come and that could be due to the fact that the hotel was operating only two lifts as one of the 3 lifts is being refurbished.

Hi Kennethseet1975, Thank you for sharing your feedback. Your feedback is greatly appreciated and will be shared with the team for training purposes. In regards to our lifts, they are currently in the process of being modernised. We greatly appreciate your patience during these peak times. We look forward to welcoming you back soon and hope we can provide exceptional services on your next visit. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Pleasant But Maybe Forgettable

Tripadvisor puanı 3.0/5

Zane C TripAdvisor onaylı yorum

We chose this as we had stayed at 6 or 7 other 5 Star hotels in Sydney and we wanted to compare. 5 Star hotels in Sydney are patchy to be fair but we do love the place. We arrived at the downstairs lobby but weren't too sure where to go as there were no signs to direct you. The lobby was a bit grubby and the woman on duty was receiving an order from a delivery guy. She was also eating takeaway food out the back office and when she came out she was stuffing her face pretty good and you could smell the fried food. All good, we figured out ourselves how to get to the reception upstairs. Its a weird arrangement to be honest but hey, open minds and all that. Reception was good. They didnt tell us how to find the elevators to our room though but we figured it out. We had booked a Club Suite for three nights. Nice clean room! Comfy bed. The airconditioning broke down though and we had workmen in our room for two days trying to figure it all out. Gym was ok, pool was excellent. I swam here everyday. The spa was no more - they stripped it completely the day we arrived. Club Lounge was excellent. Great staff, food ok too! Checking out there was a queue so we threw the keycards in the Express Checkout and left. Always feels funny when you don't get the warm welcome on arrival nor a friendly farewell. Perfunctory I guess. Take aways? Overall its a good hotel. Room was great (despite the overheating). Good linen. Odd shower - the water went straight out the door as that where the shower head points -its unavoidable. Service mostly good. Would I stay here again? Hmmm unsure. Kimpton Margot is better in my view but this one is markedly better than Marriot and Amora. I think Sydney still has a looooooooong way to go to get to European or Asian Five Star levels though.

Hi ZaneC, Thank you for sharing your feedback. Your feedback is greatly appreciated and will be shared with the team for training purposes as we strive for excellence. We sincerely apologise that our services did not meet your expectations, and we hope we can provide exceptional services on your next visit. If you require further assistance, please feel free to contact me directly and I hope we can assist for your future bookings. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

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