Mantra on Hay Perth

Name: Mantra on Hay Perth, Apartment Hotel in Perth - ALL
Address: 201 Hay Street, PERTH, 6004, AU
Telephone: +61892674888
Rating: 3.9

고객 평점 (ALL 평가) 3.9/5 972 리뷰

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201 Hay Street, 6004 PERTH, Australia

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Mantra on Hay Perth

Mantra on Hay is an ideal base from which to enjoy Perth's buzzing nightlife, bustling markets, inner city parks, outdoor dining and thriving arts scene.
Our accommodation ranges from affordable, spacious hotel rooms to 3-bedroom apartments with fully equipped kitchens. If you're after some 'me time', head to the rooftop heated indoor pool and gym.

At Mantra on Hay, we offer the comfort of self-contained accommodation with all the conveniences of a four-star hotel, everything you need is at your fingertips for a short or long stay.

Gaurav Thakur 호텔 관리

호텔 추가 정보

Perfect for long and short stay guests
Indoor heated pool and gym
Close to free public transport
Onsite parking at the hotel at a cost of $30 per day

숙박

객실

Hotel Room

2명 최대
23 m² / 247 sq ft

침구 1 x 킹사이즈 베드

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요금과 포함된 세금

1박 | 성인 1명

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아파트먼트

1 Bedroom Apartment

3명 최대
55 m² / 592 sq ft

침구 1 x 킹사이즈 베드
가장 많은 숙소: 발코니

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1박 | 성인 1명

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아파트먼트

2 Bedroom 1 Bathroom Apartment

5명 최대
75 m² / 807 sq ft

침구 1 x 킹사이즈 베드 그리고 1 x 킹사이즈 베드
가장 많은 숙소: 발코니

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1박 | 성인 1명

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아파트먼트

2 Bedroom 2 Bathroom Apartment

5명 최대
75 m² / 807 sq ft

침구 1 x 킹사이즈 베드 그리고 1 x 킹사이즈 베드
가장 많은 숙소: 발코니

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아파트먼트

Family Room

5명 최대
75 m² / 807 sq ft

침구 1 x 킹사이즈 베드 그리고 2 x 싱글 베드
가장 많은 숙소: 발코니

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아파트먼트

3 Bedroom Apartment

7명 최대
105 m² / 1130 sq ft

침구 2 x 킹사이즈 베드 그리고 2 x 싱글 베드
가장 많은 숙소: 발코니

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1박 | 성인 1명

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호텔 위치

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

GPS:-31.958718, 115.872236

+61 8 9267 4888

+61 8 9267 4838

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 10:00까지

호텔 인근

주차장
셔틀
Wi-Fi
에어컨
회의실
100% 금연 호텔

미팅 & 이벤트

회의실 수: 1
가장 큰 방의 표면: 90 m² / 967 sq ft
최대 수용 좌석 수: 90
연회 최대 수용 인원: 64

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 3.9/5 972 리뷰

TripAdvisor 평가 3.8/5 2,041 리뷰

Great staycation in the city!

Tara B 2025. 8. 24 TripAdvisor 인증 리뷰

Booked a 2 bed apartment in June for a little staycation with the ladies. It was absolutely perfect! The rooms were a good size and the communal area was large enough for us all. It was clean, convenient and the staff were so helpful. Will definitely use this place again for our next girls night out! Just be warned though - breakfast and coffee are not available in the hotel but there is a place available across the road!

I LOVEE IT SOO MUCH

Mark D 2025. 8. 14 TripAdvisor 인증 리뷰

Dear Guest, Thank you for your feedback. We’re pleased to hear you had a comfortable stay and found everything in good working order. We hope to welcome you back on your next trip. Team Mantra

Amazing staff experience, spacious and comfortable room, convenient location

Dakota U 2025. 8. 3 TripAdvisor 인증 리뷰

Dear Dakota, Thank you for the kind words! We're delighted to hear you were very satisfied with your stay, and we'll be sure to pass on your thanks to Ben for his helpful and professional service. We look forward to welcoming you back again! Team Mantra

Disappointing Experience and Health Concerns

Dewald2309 2025. 7. 23 TripAdvisor 인증 리뷰

I am writing to share detailed feedback regarding our recent stay at your hotel in Perth, which unfortunately was a highly disappointing and concerning experience. A colleague of mine had previously stayed at your property and strongly advised our company against booking accommodation here again. However, due to the nature of my work trip to Australia — which included traveling with my family for three weeks — we ended up booking an apartment-style room at your hotel. From the moment we arrived, the experience was concerning. The entire hotel had a strong chemical and musty odor, which was unsettling. Our first room was visibly unclean, with a heavy, musty smell and black mold clearly present in the bathroom. The kettle was covered in dirt on the inside, which was frankly shocking and unlike anything I have ever encountered. We immediately requested a room change and were moved to a second room, which, unfortunately, was even worse. In the second room: The curtains were covered in black mold The couch had questionable stains The kitchen was greasy, with a noticeable buildup on the microwave and the exterior of the dishwasher After expressing our concerns to the front desk, a staff member contacted the General Manager, Anthony, who agreed to move us to a third room and arrange for it to be "deep cleaned." While the third room was an improvement (with the curtains replaced), the mold issues persisted. Within a few days, my son began to experience severe respiratory issues, and we had to take him to a doctor. The doctor recommended we leave the hotel immediately due to the health risks posed by the mold. Upon further inspection, I found new mold growth behind the curtains and on the window frames in the third room, confirming that the deep cleaning was insufficient. Given the circumstances, we were in a difficult position and chose not to "hotel hop" during such a long trip. We ended up checking out on the following Tuesday and moved to a different hotel. This experience was not only extremely inconvenient but also had serious health implications for my family. I am sharing this feedback in the hope that it is taken seriously, as I would not want anyone else to go through such a distressing and potentially hazardous situation.

Thank you for taking the time to share such a detailed account of your recent stay. We sincerely apologise for the deeply disappointing and concerning experience you and your family endured during your time with us. What you’ve described falls far below the standards we strive to uphold, and we’re truly sorry that your stay was impacted by these unacceptable conditions — particularly the cleanliness and mold issues, and most importantly, the health concerns that arose for your son. We understand how distressing this must have been, especially during a long trip with family. We also acknowledge that while efforts were made to relocate and address the issues through additional cleaning and room changes, they clearly did not go far enough to resolve the problems. Your feedback has been taken very seriously by our management team, and a full investigation has already been initiated. We are currently reviewing our housekeeping procedures, maintenance protocols, and ventilation systems to ensure no guest has to face similar conditions moving forward. Please accept our sincerest apologies again, and thank you for bringing this to our attention. If you're open to it, we would welcome the opportunity to speak with you directly and discuss your experience further. Sincerely, Team Mantra

Dated Hotel in every way!

F173XMjuliem 가족 - 2025. 7. 15 TripAdvisor 인증 리뷰

We struggled to get the 4 suitcases up the front steps and we were offered no help from the staff. But that’s not my real complaint!! As soon as we got to the room, it was musky and dirty. You could feel it as soon as you walked in. . Lightbulbs were not working in the main bedroom. It was two small lamps. I could barely see myself in the room. Then you go to have a shower at 6 o’clock and there’s NO hot water. So we let it go for an hour, again, NO hot water . We got dressed went down to the front desk and they made it very clear, the manager said this is an old Hotel with old plumbing and everyone uses the shower at the same time so I asked him to give me a time when I could have a shower where I could get hot water And he just stared at me and could not answer! In the morning when we woke up and drew back the dirty curtains the whole of the windows walls full of water, condensation running down into the carpet ! Then we put two pairs of pants into the dryer, came back after breakfast and again the room from floor to ceiling DRIPPING in water due to no ventilation.

Dear Mjuliem, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay did not meet your expectations, and we want to extend our sincerest apologies for the discomfort and inconvenience you faced. From the moment you entered your room, you should have felt welcomed and at ease, not met with a musty smell or a dimly lit space. We are truly sorry that you experienced these conditions. A clean, well-maintained, and comfortable room is the bare minimum we owe our guests, and we clearly fell short. The issues you raised regarding the lack of hot water and poor communication from our front desk team are especially troubling. You deserved not only a functioning shower but also a thoughtful and helpful response when you asked for support. The condensation and lack of ventilation you encountered are unacceptable, and we understand how frustrating and unpleasant that must have been. We are currently reviewing the room’s ventilation and insulation systems, and taking urgent steps to prevent such conditions from affecting future guests. This is not the level of service we strive for, and we want to assure you we are addressing these concerns with the maintenance and guest services teams immediately. Please know that we are taking your feedback seriously are we are committed to making the necessary improvements. Thank you again for your feedback. It is only through hearing from guests like you that we can improve. We genuinely hope to have the opportunity to make this right for you, should you consider staying with us again in the future. Kind regards, Mantra On Hay Perth

제휴 TripAdvisor

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754 리뷰 8.3/10 위치
1,294 리뷰 5.8/10 객실
884 리뷰 7.7/10 서비스
52 리뷰 2.8/10 인터넷 가격
587 리뷰 3.6/10 청결도
313 리뷰 4/10 편의 시설
213 리뷰 3.8/10 분위기
53 리뷰 3.8/10 조식

160 리뷰 8.2/10 위치
247 리뷰 5.9/10 객실
177 리뷰 7.8/10 서비스
10 리뷰 2.1/10 인터넷 가격
122 리뷰 3.7/10 청결도
61 리뷰 3.8/10 편의 시설
42 리뷰 3/10 분위기
11 리뷰 3.9/10 조식

70 리뷰 8.6/10 위치
119 리뷰 6.4/10 객실
86 리뷰 8.5/10 서비스
5 리뷰 1.8/10 인터넷 가격
43 리뷰 3.5/10 청결도
28 리뷰 4.3/10 편의 시설
11 리뷰 3.5/10 분위기
5 리뷰 4/10 조식

46 리뷰 7.9/10 위치
100 리뷰 4.8/10 객실
69 리뷰 6.3/10 서비스
7 리뷰 1.2/10 인터넷 가격
47 리뷰 3.3/10 청결도
22 리뷰 2.6/10 분위기
20 리뷰 3.9/10 편의 시설
7 리뷰 3.4/10 음료

23 리뷰 8.1/10 위치
43 리뷰 3.9/10 객실
38 리뷰 8.2/10 서비스
18 리뷰 3.7/10 청결도
10 리뷰 4.1/10 편의 시설
7 리뷰 4.4/10 레스토랑
7 리뷰 3.3/10 분위기

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Mantra on Hay Perth

호텔설명

호텔 추가 정보

숙박

Hotel Room

1 Bedroom Apartment

2 Bedroom 1 Bathroom Apartment

2 Bedroom 2 Bathroom Apartment

Family Room

3 Bedroom Apartment

호텔 위치

호텔 서비스

미팅 & 이벤트

고객 리뷰

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