Mantra Pandanas 3 étoiles

Note Avis clients (Note ALL) 4.0/5 970 avis

Mantra Pandanas - Image 1
Mantra Pandanas - Image 2
Mantra Pandanas - Image 3
Mantra Pandanas - Image 4
43 Knuckey Street, 800 DARWIN, Australie

Description

Les plus de l'hôtel

  • Emplacement central dans le quartier des affaires. Hôtel le plus haut de Darwin

  • Chambres, studios et appartements disponibles

  • Piscine lagon et salle de sport

  • Salles de conférence et restaurant

  • Piscine à débordement et espace extérieur

Nos hébergements

Localisation de l'hôtel

Mantra Pandanas

43 Knuckey Street
800 DARWIN
Australie

GPS:-12.461203, 130.843023

Téléphone
Fax +61 8 8901 2999

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

TABLE FORTY THREE

Savourez de succulents repas lors de votre séjour au Mantra Pandanas. Le restaurant de l'hôtel, avec permis de vente d'alcool, vous propose un menu australien moderne et varié, un décor tropical élégant et une ambiance décontractée.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  970 avis

Note TripAdvisor  4.0/5  1 414 avis

Look elsewhere.

Note TripAdvisor 2.0/5

Jump7 Professionnel - Avis TripAdvisor

$300 per night for a “water view” room is not unreasonable. Technically I could see the water. Hardly a pleasant view. Shower was but a trickle. 45 seconds for the hot water to come in. 2 minutes to rinse shampoo, and I’m nearly bald! Room was clean but the corridors smell of mould and mildew. Aircon and fans were operable but loud and rattled.

Dear Jump7, Thank you for taking the time to tell us about your recent stay. We are sorry that your experience did not meet your expectations. We appreciate you sharing your concerns, which have been shared with the relevant managers who will work hard to fix the issues you have highlighted. Thanks for letting us know. We hope that you will give us the opportunity to provide you with a much-improved stay next time. Sincerely, Terence

Disappointing and smelly

Note TripAdvisor 2.0/5

Dreamer37339971489 Avis TripAdvisor

Disappointing. The foyer, roo, and toilet all had different but equally nasty smells. There is no snack bar for late-night arrivals. The breakfast was pathetic for the $30 price tag. It included the worst coffee I have had since I arrived in Australia 3 weeks ago.

Dear Dreamer37339971489, Thank you for your review and please accept our deepest apologies for the poor experience you had during your stay with us. I have shared your ccomments with our Rooms Division Mangaer and Head Chef so that we can work on them accordingky. We hope to have the opportunity to welcoming you again in future for a much-improved experience. Sincerely, Terence

Perhaps for others, but not for me.

Note TripAdvisor 2.0/5

Raoul G Avis TripAdvisor

I am a Platinum member of the Accor group, and while I don't expect the red carpet to be rolled out, there are a couple of things that I can't ignore. I paid $475 per night for a 5-night stay, so I had higher expectations. Upon check-in, I was given an accessibility room that wasn't requested. When I inquired about this with the reception, the clerk couldn't confirm if it was an accessibility room but said it was standard. I had some laundry from my trip and the room had a washing machine and dryer. However, the rubber seal of the washing machine was covered in black mold spots, so I couldn't use it. The room clearly was an accessibility room as the sink was lower than hip height. The next day, it was confirmed that I was indeed in an accessibility room, so I questioned why I was assigned this room as a tier member of the Accor Group. I didn't receive a satisfactory answer, but I was given a new room in the afternoon. Unfortunately, the washing machine situation was the same. Since the hotel didn't offer laundry services, I had to resort to offsite dry cleaning. Additionally, the hot water situation was inconvenient, with the small water boiler in the room only providing 7-8 minutes of hot water for a shower. Considering the price paid and the amenities offered, I won't be returning to this hotel on my next trip and will choose a neighboring hotel chain instead.

Dear raoulg322, Thank you for your review. We deeply apologise for all teh inconveniences you rexperienced. I will be in touch with you sometimes next week to discuss further. Sincerely, Terence

Price rise

Note TripAdvisor 1.0/5

Globalscooter Professionnel - Avis TripAdvisor

I have stayed at the Mantra Pandanus many times over the last few years. The food and beverage offer has always been quite ordinary. I did note recently however that there had been an improvement and subsequent upturn in patronage. However, last night I was having dinner downstairs at the properties restaurant and was astounded to see the menu pricing had been increased well beyond anything reasonable. Beers were the highlight, with a stubby of 150 lashes now costing $14!! Wow, way to destroy any built up loyalty. Even the food and beverage attendents were embarrassed, blaming the rises on new management!

Dear Globalscooter, Thank you for your review. I will look into this as there may have been a mistake when the prices were being updated. Furthermore, if you are still around at Mantra Pandanas, I would be pleased to catch up with you - please contact me via reception between 9am and 4pm. Sincerely, Terence

NO POOL.

Note TripAdvisor 1.0/5

jordies223 Avis TripAdvisor

Just received your email (via Hotels.com) regarding the pool closure & renovations (including noise warning). With all due respect, we would have never made this booking if we were provided this information upfront and considering the pool is a listed featured for the stay and in ALL of your imagery I would like to request a full refund. How could you do this to people? I'm done with the Mantra brand after this shady interaction.

Dear jordies223, Thank you for your review. Please note that our swimming was indeed closed for renovation but has been re-opened since 21st June 2024. We would be grateful if you could please contact me on pandanas.gm@mantra.com.au Sincerely, Terence

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 265 avis 9.2/10 Site
  • 619 avis 7.1/10 Chambre
  • 433 avis 7.4/10 Service
  • 6 avis 5.6/10 Internet
  • 224 avis 5/10 Propreté
  • 198 avis 2.9/10 Piscine
  • 145 avis 4.1/10 Installations
  • 74 avis 4.6/10 Repas

Dispensé par Trustyou

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Tous nos hôtels à Darwin

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.