Mantra Pandanas 3 étoiles

Note Avis clients (Note ALL) 4.2/5 1 167 avis

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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Emplacement central dans le quartier des affaires. Hôtel le plus haut de Darwin

  • Chambres, studios et appartements disponibles

  • Piscine lagon et salle de sport

  • Salles de conférence et restaurant

Nos hébergements

Localisation de l'hôtel

Mantra Pandanas

43 Knuckey Street
800 DARWIN
Australie

GPS:-12.461203, 130.843023

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

TABLE FORTY THREE

Savourez de succulents repas lors de votre séjour au Mantra Pandanas. Le restaurant de l'hôtel, avec permis de vente d'alcool, vous propose un menu australien moderne et varié, un décor tropical élégant et une ambiance décontractée.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  1 167 avis

Note TripAdvisor  4.0/5  1 404 avis

Cum stains and lube handprints all over bed headboard

Note TripAdvisor 1.0/5

sam a Avis TripAdvisor

My wife booked us a night in the city as a treat for both us to have a kid free night and catch up with friends for dinner. Upon booking she had asked for an early check in as a condition of us making the booking, when we arrived the assistant manager who served us a the front desk was rude and condescending, said that it wasn't available until she saw the note on our booking, she then made us sit in the reception for half an hour, without informing us of what was happening and ignored us while she served other guests. Pool and gym were both closed - were not made aware of this when we booked, the pool facility was one of the main reasons we chose this hotel. 1 out of three lifts working and 1 of the front doors out of order, stinking fly blown bins left directly outside the lifts in the car park. We got to our room and found it in a disgusting state - visible cum stains and hand prints on the headboard of the bed, cigarette burns in the carpet, scratched up table and fridge, bathroom did not match the photo's on website - large rain showerhead pictured - cheap standard one in place. Reported to assistant manager on front desk, who reluctantly transferred us to a different room, which was clean, but again did not meet the advertised picture on the website. Only two pillows and two sheets on the bed, no blanket available, no bottled water in the fridge or room, very poor water pressure out of all taps, hallways stank of mold, lift was filthy, tried calling for room service only to be told the restaurant was closed - advertised as 24/7 Hotel staff and in particular the assistant manager were rude, did not appear genuine in anyway about the concerns we raised, did not offer any discounts, services or anything else to make up for the way we were treated or for the disgusting manner we found our room and the overall condition of the hotel. 16 years living in Darwin and I have never seen anything this bad, we will be telling others of our experience and would not recommend to anyone that they stay in this hotel. Disgusted and disappointed.

Dear samaF295KZ, We deeply apologise for all the inconveniences you experienced. I would be grateful if you could please contact me via the hotel reception as I would like to discuss your stay further with you so that we can make improvements. Sincerely, Terence

Okay stay

Note TripAdvisor 2.0/5

Gabriella B Avis TripAdvisor

Stay was okay, staff were a bit abrupt. I walked past this tray ( and it was still there when I checked out today) on level 7. Makes me think the cleaners don't bother to clean. If it has that amount of mould on the food, it's been there for ages. Room and hallway smelt of mould too. More needs to be done here.

Great location to base your stay.

Note TripAdvisor 4.0/5

Sally D Avis TripAdvisor

Our Mantra Pandanas apartment was everything we needed for our stay. Clean and comfortable and we had a great view/balcony over the city and harbour. Great location to everything in CBD Darwin. Bed was comfortable, however only 2 pillows were provided and they were not a great quality.

Extremely happy

Note TripAdvisor 5.0/5

glennomeister Avis TripAdvisor

Made a great choice coming here. I booked probably back in January for this stay late October, and with it not being peak tourism season or school holidays got a great price for a one bedroom apartment with sea views, balcony, and daily breakfast included. There were a heat (cold!) pumps in the bedroom and living area to keep us cool. So good. I think the location was great, it's not right next to anything of note but it's not far from a lot of stuff, e.g. waterfront, information centre and bus interchange, Mitchell St area and supermarkets, and the southwest strip of parkland that's great to see sunsets from. Handy tip - closest bottle store is on the side of The Cavenagh Hotel, in a little unnamed lane/driveway between Cavenagh St and Litchfield St. The Litchfield St end is opposite Tim's Surf & Turf, a place you wouldn't normally stumble across and would have checked out if I was staying longer.

Dear Glennomeister, We are delighted that you enjoyed your stay and our convenient location. Thank you for your review and we look forward to your next visit. Sincerely, Terence

Overall pleasant stay

Note TripAdvisor 4.0/5

jaxc0 En famille - Avis TripAdvisor

Well appointed room, helpful staff. Shame the pool is still not ready as I read on booking.com the renovation was to finish in July but on arrival I was told it’s not ready until December. Air con need replace as well not keeping up with Darwin wet season conditions

Dear jaxc0, Thank you for your review. We are glad that you enjoyed your stay. However, we apologise that the pool was not available and unfortunately, we have now been advised by the contractor that the works will take longer to complete for several reasons. We look forward to welcoming you again soon. Sincerely, Terence

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 305 avis 9.1/10 Site
  • 686 avis 6.8/10 Chambre
  • 522 avis 7.7/10 Service
  • 9 avis 6.2/10 Internet
  • 259 avis 5.7/10 Confort
  • 246 avis 5.3/10 Propreté
  • 205 avis 2.9/10 Piscine
  • 165 avis 4.4/10 Installations

Dispensé par Trustyou

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