Mantra Heritage Port Douglas 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 443 รายการ

Mantra Heritage Port Douglas - Image 1
Mantra Heritage Port Douglas - Image 2
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Mantra Heritage Port Douglas - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

ที่พักของเรา

ห้องพัก

Hotel Room

  • 2 คน สูงสุด
  • 42 / 452 sq ft
  • เครื่องนอน 1 x เตียงควีนไซส์
  • โรงแรมที่มีห้องพักมากที่สุด: ระเบียง

สถานที่ตั้งโรงแรม

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

พิกัด:-16.482759, 145.462916

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • รถรับส่ง
  • Wi-Fi
  • เครื่องปรับอากาศ
  • พื้นที่ปลอดบุหรี่ 100%

สระว่ายน้ำ

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 443 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 774 รายการ

Great Location, but for a Mantra Hotel - not up to standard.

คะแนนจาก Tripadvisor 3.0/5

Girlioxo รีวิวที่ได้รับการรับรองจาก TripAdvisor

Locality wise, Fabulous. Size of room, great. Amenities provided great. Pool was lovely. But the customer service at beginning and end along with the smell/cleanliness left alot to be desired. When we arrived, the office was closed despite being within displayed times on the door. We weren't given clear directions to the key safe for our room key, but after a walk around, managed to find it. As soon as we entered the lift to our floor, there was a damp smell as well as in the room. This stayed, enough that we got a plug in fragrance neutraliser for our stay. There was also obvious mould all in the shower, both on tiles and along the length of the screen door handles. The wifi regularly cut out and needed to be signed back into, given the duration of our stay it was very frustrating. After our departure, we realised we'd forgotten some things in our room fridge, whilst we can understand sometimes patrons may leave things for discarding- there were a number of large unused/unopened items that a courtesy call could have warranted. When called to ask, there wasn't even an attempt to confirm if still remaining or not. Disappointing stay given price and brand. Have stayed with many Mantra's in the past, will question in the future.

Good location

คะแนนจาก Tripadvisor 4.0/5

Parko2023 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed for a couple of days in 1401. It was nice but a bit dated. The photos didn’t fully match the room. It was a perfect location for us and the price was reasonable. The pools were good but no back jets on the spas just bubbles under you. Nice outdoor kitchen

Holiday

คะแนนจาก Tripadvisor 3.0/5

Aaron s รีวิวที่ได้รับการรับรองจาก TripAdvisor

Pros- location,room nicely appointed, access to pools and friendly staff cons- pool and spa dirty needed cleaning We mentioned it to reception and they told us it was to be cleaned that day and it never happened), too much light from external light coming into bedroom even with blind down, stained cushions on lounge and had to ask daily for toilet paper, detergent and fresh towels and stayed 3 nights.

Excellent stay but be a little more attentive as to who your guests are

คะแนนจาก Tripadvisor 5.0/5

Ange0015 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent stay. Only weird part was that we checked out, then used the pool. When we walked back into reception, the bloke (assuming he was the manager) asked if we were staying at the property. But the girl that was there with him had just checked my partner out a couple hours prior. They didn’t seem busy at all. Just made us feel uncomfortable to say yeah, we were paid guests. Was an awkward end to what otherwise was an awesome stay. The room we got was absolutely wonderful. And our one-nighter (checking in Sat 27th Jan, checking out Sun 28th Jan) was very relaxing and just what we needed. The girl that checked us in was absolutely lovely.

Dear Ange, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage

Great Location, friendly staff but upgrade needed

คะแนนจาก Tripadvisor 3.0/5

Lesley B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great location but bit of a lottery with room allocation. We had aircon problems which we eventually had recified and felt that furnishings, kitchen etc were okay but not so brilliant. Think the bathroom might have been upgraded but found the entire place a bit rambling. Big plus were the staff who were always friendly and helpful plus the location is really convenient. Not sure if units might be individually owned so guess its a lottery on room allocation. For location, hard to beat but hope for an upgraded room.

Dear Barkem, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

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  • 210 ความคิดเห็น 7.9/10 บริการ
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  • 65 ความคิดเห็น 3.9/10 บรรยากาศรอบๆ

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