Mantra Ettalong Beach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 2.326 beoordelingen

Mantra Ettalong Beach - Image 1
Mantra Ettalong Beach - Image 2
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Mantra Ettalong Beach - Image 4
53 The Esplanade, 2257 ETTALONG, Australië

Omschrijving

Extras van het hotel

  • Nabij het strand

  • Restaurants en cafés op loopafstand

  • Nabij de veerboot.

  • Buitenzwembad en spa

  • Zelfstandige suites

Onze accommodaties

Hotel locatie

Mantra Ettalong Beach

53 The Esplanade
2257 ETTALONG
Australië

Gps:-33.514848, 151.334722

Telefoon
Fax +61 2 4344 8800

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

Zwembad

A resort-style pool is located onsite for your enjoyment.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  2.326 beoordelingen

TripAdvisor score  3.8/5  3.558 beoordelingen

Central to everything

Tripadvisor-waardering 5.0/5

Michael S Gecertificeerde beoordeling door TripAdvisor

Wonderfully relaxing experience. Super Nice and central to everything. Undercover parking. Great staff. Nice all round.

Disappointing Anniversary Stay

Tripadvisor-waardering 2.0/5

Alycoll Gecertificeerde beoordeling door TripAdvisor

We booked a Deluxe Ocean View Suite at Mantra Ettalong Beach to celebrate our anniversary, and even called ahead to confirm we’d have a beautiful ocean view on a higher floor. Unfortunately, our experience didn’t match what was promised or paid for. Arriving at reception, we were told that the room we were meant to have is no longer available. The room we received was tired and dated, with two single beds pushed together instead of a king. The bathroom was disappointing, with mould in the shower and an old spa bath that was high and awkward to step into. Not a deluxe ocean view suite. The “ocean view” was more of a pool view on a lower level, where we could clearly hear conversations from the pool area, which made it feel far from private or special. Definitely not a room suited for a celebration. There was minimal acknowledgment of our anniversary, just drink vouchers for the club next door that didn’t cover basic drinks. Had we got the room we were promised, I would have rated much better. Overall, a disappointing stay that didn’t match the price or promises. We won’t stay here again.

High cost for shabby

Tripadvisor-waardering 3.0/5

Coral-Lee S Stellen - Gecertificeerde beoordeling door TripAdvisor

Given it was a long weekend it was premium cost for two nights…$800 for 2 nights…great location but our room was shabby …stained carpet, tiny tv, mould in the bathroom, our deck furniture couldn’t have been more unwelcoming

Hi Coral-Lee, Thank you for sharing your feedback. We’re sorry to hear that your room didn’t meet expectations, especially with the bathroom, carpet, TV, and deck furniture. We really appreciate you letting us know, as it helps us improve the experience for future guests. We’re glad you enjoyed the location, and hope your next stay is much more comfortable.

Convenient location

Tripadvisor-waardering 2.0/5

Stephanie G Gecertificeerde beoordeling door TripAdvisor

The only good thing about this Mantra is the location - it is close to a beautiful beach and good cafes and restaurants. However the rooms are outdated and need renovating. We were told we had a King and a Queen and instead we were given a King and two singles. There were bugs in the kitchen and the air con made a loud clicking noise throughout the night until we turned it off. Additionally the pool isn’t heated which made it unsuitable for children.

Hi, Thank you for your comments. It’s wonderful to hear you enjoyed the beach and local area, though we’re sorry that your room and some of the facilities didn’t meet your expectations. We appreciate you sharing your experience, as it helps us identify where improvements can be made. We hope to provide a much better stay next time.

Charged without staying and no consideration of loyalty and future stay!

Tripadvisor-waardering 1.0/5

Sarah S Gecertificeerde beoordeling door TripAdvisor

Requested a change in dates through accor reservations, this was not actioned. We were then charged the full amount $951!! Even though we didn't check in or stay! Wanted to change the dates and stay in a few weeks and asked if they could credit the charge, they refused. They expected me to pay twice with zero consideration! But they did offer 20% discount on stay after next planned trip. Awful customer service behavior.

Hi, Thank you for sharing your feedback. As discussed in person, we understand the frustration caused by the booking issue and the charges. While we weren’t able to credit the original amount, we hope the 20% discount on your next stay helps make your future visit more enjoyable. We appreciate you bringing this to our attention, as it helps us continue to improve our processes and service.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 948 beoordelingen 9.7/10 Locatie
  • 1.554 beoordelingen 6.8/10 Kamer
  • 926 beoordelingen 8.1/10 Service
  • 31 beoordelingen 5.6/10 Wifi
  • 601 beoordelingen 5.5/10 Comfort
  • 595 beoordelingen 5.7/10 Netheid
  • 35 beoordelingen 4.4/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.