Mercure Kooindah Waters Central Coast 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 786 beoordelingen

Beste prijs
garantie
Mercure Kooindah Waters Central Coast - Image 1
Mercure Kooindah Waters Central Coast - Image 2
Mercure Kooindah Waters Central Coast - Image 3
Mercure Kooindah Waters Central Coast - Image 4
Kooindah Boulevard 40, 2259 WYONG, Australië

Omschrijving

Extras van het hotel

  • Championship-golfbaan, binnen- en buitenzwembaden, tennisbaan, fitness en kinderspeeltuin

  • Alle kamers met privébalkon of -terras

  • Vergaderruimten en evenementenfaciliteiten

  • Gratis parkeerplaats op het terrein

  • Kamers met Kingsize bed en appartementen met 1, 2 en 3 slaapkamers beschikbaar

Onze accommodaties

Boek dit hotel

Hotel locatie

Mercure Kooindah Waters Central Coast

Kooindah Boulevard 40
2259 WYONG
Australië

Gps:-33.282806, 151.440582

Telefoon
Fax +61 2 4355 5700

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

KARINYAS RESTAURANT

Restaurant Karinyas heeft een à-la-cartemenu bestaande uit moderne gerechten gemaakt van verse, lokale producten. Het is dagelijks geopend voor alle maaltijden, biedt uitzicht op de mooie golfbaan en heeft een uitgebreide wijnkaart, met ook lokale wijnen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  786 beoordelingen

TripAdvisor score  4.0/5  846 beoordelingen

Roach motel, dirty filthy outdated, should be shut down in reality

Tripadvisor-waardering 1.0/5

Al S Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Dear Alen, Thank you for your feedback, and we’re truly sorry to hear that your experience was not what you expected. We take cleanliness and comfort very seriously, and we sincerely apologize for the issues you encountered during your stay. We want to assure you that we regularly have a professional pest control service to maintain the property, and while we are located in a bushland area, we do our best to manage the natural environment. We also take your comments regarding cleanliness seriously and will be investigating the concerns you raised about the rooms. Mould, spider webs, and dirty furniture are not acceptable, and we will ensure that these issues are addressed immediately. We understand how disappointing it must have been to feel that the photos didn’t reflect the actual experience, and we apologize for not meeting your expectations. Your feedback is incredibly important to us, and we will take the necessary steps to improve. Thank you again for sharing your thoughts, and we wish you all the best in your future travels. Kind Regards, Tim - Assistant Manager

Better options for the price!

Tripadvisor-waardering 2.0/5

Aret E Gecertificeerde beoordeling door TripAdvisor

Dear Aret, Thank you for taking the time to share such a detailed review on multiple platforms. We genuinely appreciate all feedback, as it helps us understand where we can improve and what aspects of our service may have impacted your experience. We’re sorry to hear that your stay did not meet your expectations, particularly when it comes to the comfort of the mattress, amenities, and the breakfast experience. We always aim to provide great service and ensure that our guests feel comfortable, and it's disappointing to hear that we fell short in these areas. To clarify, the stars assigned to our hotel are determined by the range of amenities and services we offer, and we understand that these should be consistently delivered to ensure a positive experience. We will certainly review your concerns around the availability of toilet paper, the breakfast service, and the pool access tag system. We will also address the staffing and communication issues you mentioned to ensure this doesn’t happen again. Regarding the Accor membership discounts, we apologize for the confusion and any miscommunication from our staff. It’s always our goal to ensure that our guests receive the benefits they are entitled to, and we’ll be reviewing staff training to avoid future misunderstandings. We understand your frustration with the pricing, and we appreciate your suggestion about aligning our services to better reflect the experience and value provided. We will take your feedback into consideration as we continue to improve our offerings. Thank you again for your review, and we truly regret that your stay with us wasn’t the enjoyable experience we strive to provide. We hope you’ll reconsider staying with us again in the future, but if not, we wish you the best in finding accommodations that better suit your expectations. Kind Regards, Tim - Assistant Manager

Goed restaurant, fitness, sauna en zwembad. Rustgevende locatie. We komen zeker terug als we in Australië zijn.

Avis-klantbeoordeling 4.5/5

Irene Stellen - ALL bevestigde berichten

Geachte Jgj R., Glad to hear you enjoyed the restaurant, fitness center, sauna, and pool. It's great that the location added to a relaxing stay. We look forward to welcoming you back when you're next in Australia. Hoogachtend, Tim - Assistant Manager

Shortbhop and you are home……nicely rested!

Tripadvisor-waardering 5.0/5

auntynell Gecertificeerde beoordeling door TripAdvisor

Dear Auntynell, Thank you for your lovely review. We are thrilled to hear you enjoyed a peaceful and relaxing stay with us. It is great to know that our staff, food, and service made your visit special, and the serene views of the golf course and lake added to your experience. We are glad we could provide a restful stopover on your journey, offering a perfect break before heading back into Sydney. We look forward to welcoming you back for another stay in the future. Kind Regards, Tim - Assistant Manager

Fantastic!

Tripadvisor-waardering 5.0/5

Ainsley C Gecertificeerde beoordeling door TripAdvisor

Hi Ainsley and Paul, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your last-minute weekend getaway at Mercure Koorindah Waters. It’s fantastic to know that the resort, rooms, and especially our team made such a positive impression on you. Roisin, Larry, and Gloria will be delighted to hear your kind words. They always strive to go the extra mile, and your feedback is the best reward for their efforts. We can’t wait to welcome you back for another relaxing stay. Kind Regards, Tim - Assistant Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 115 beoordelingen 9.6/10 Locatie
  • 464 beoordelingen 6.8/10 Kamer
  • 444 beoordelingen 8.2/10 Service
  • 222 beoordelingen 6/10 Eten
  • 167 beoordelingen 4.8/10 Netheid
  • 137 beoordelingen 5.9/10 Ontbijt
  • 5 beoordelingen 5.7/10 Strand

Mogelijk gemaakt door Trustyou

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Al onze hotels in Wyong

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.