Mantra Chatswood 4성

고객 평점 (ALL 평가) 4.0/5 581 리뷰

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호텔설명

호텔 추가 정보

  • Dive into our 12 metre heated pool and relax in the spa

  • High speed wireless internet

  • Keep up your regular workout morning, afternoon or evening with out fully-equipped gymnasium

  • Get busy with modern conference and meeting facilities on-site

  • Enjoy the warm comfort of our sauna and steam room

숙박

스튜디오

Studio

  • 2명 최대
  • 33 / 355 sq ft
  • 침구 1 x 킹사이즈 베드

호텔 위치

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australia

GPS:-33.796274, 151.179992

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔

MELTING POT

CURRENTLY CLOSED. Melting Pot combines modern Australian cuisine with classic international flavours in an intimate bar and restaurant experience. An innovative cocktail menu and extensive wine list creates a fusion of tradition and innovation.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  581 리뷰

TripAdvisor 평가  3.5/5  1,309 리뷰

Easy As!

트립어드바이저 평점 4.0/5

Jeff M TripAdvisor 인증 리뷰

Clean and tidy close to Chatswood business, shops and train. Amenities such as laundry in apartment very handy. Could be more attentive to ongoing needs for longer stays such as towel and sheets refresh. A little more engagement from staff could help. Otherwise, a great stay.

호텔에 불이낫었는데 아무런 대책이없었다.

고객 평점 1.5/5

Jeongwon L. 커플 - 전체(All) 통지 확인

자다가 타는 냄새가 나서 일어낫다. 밖을 확인해보니 호텔 외부에 불이나서 소방관이 불을끄고있었다. 무슨일인가 확인하러 로비에 갔지만 직원이 아무도없었다. 우선 소방관이 와있어서 방에서 기다렸다. 불은 진압되었지만 자려고 하니 타는 냄새때문에 잘수가 없었다. 방을바꿔달라고 로비에 갔지만 직원은 여전히 아무도없었다. 다음날 체크아웃때 아무런 사과나 조취도없이 끝낫다. 기분이 매우 안좋았다.

Dear Ms l. I hope this message finds you well. I want to sincerely apologize for the distressing experience you had during your recent stay at our hotel. I am truly sorry to hear about the fire incident and the lack of communication and support from our staff. This is certainly not the standard we strive to maintain. Your safety and comfort are our top priorities, and we deeply regret that we fell short during this critical time. I understand how unsettling it must have been to experience the smell of smoke and to find no staff available to assist you. I assure you that we are taking your feedback seriously and are reviewing our emergency protocols to ensure that our guests receive the support they need in such situations. Please accept my heartfelt apologies for the inconvenience and distress you faced. We value your feedback and would like to offer you a discount on your next stay, should you choose to give us another chance. Thank you for bringing this matter to our attention. If you have any further concerns or suggestions, please do not hesitate to reach out. Warm regards Jasper Chiu Operation Manager

10 hours was enough

트립어드바이저 평점 2.0/5

Natalie H TripAdvisor 인증 리뷰

Very disappointing, it was cheap but I expected it to be a better standard. Was fine for a 10hour stopover, but I definitely wouldn’t stay here again! Lots of mould in the bathroom, probably because the exhaust fan didn’t work. No bins. No tissues. Dryer didn’t work. Only 1 bowl. Mismatched everything else. Grubby furniture.

Hi K8798WONatalieh Thank you for your feedback. It is disheartening to hear that we didn’t meet your expectations, especially regarding cleanliness and amenities. We apologize for the housekeeping oversight. Our team definitely look into the problems with the bathroom fan, dryer, and the missing items to ensure they’re addressed promptly. Your feedback is invaluable in helping us improve and appreciate you bringing these issues to our attention. We hope we can welcome you back and showcase our usual high standard for your next stay

Great location.

트립어드바이저 평점 5.0/5

TnT42 TripAdvisor 인증 리뷰

Large clean rooms, easy access to public transport and good restaurants nearby. Parking reasonable. Good amenities. Love the kitchen inclusion. A little noisy based on footpath dining but that settled early. Have stayed before and will stay again.

Hi TnT42 Thank you for your feedback! We are delighted you enjoyed the spacious, clean rooms and the convenient location near public transport and restaurants. It is great to hear you appreciated the amenities and the kitchen. We are sorry about the noise but glad it settled down. We look forward to having you stay with us again. Thanks for your continued support!

Top notch. Love Mantra

트립어드바이저 평점 5.0/5

Deborah R TripAdvisor 인증 리뷰

Easy booking, easy check in, staff were happy to store our luggage until check in time. Definitely recommend 💯 Will stay again, would recommend to any and all potential customers. The gym pool and spa are awesomeness. Handy location, just a shirt walk from Chatswood train station. Plenty of food and entertainment venues. Ticks all the boxes.

Hi Debora Thank you so much for the glowing review! We are thrilled to hear you had a smooth booking experience and enjoyed our amenities and location. It’s great to know our team could make your stay even better by storing your luggage. We look forward to welcoming you back and appreciate your recommendations to others. Thanks again for your kind words!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 342 리뷰 9.7/10 위치
  • 417 리뷰 6.1/10 객실
  • 291 리뷰 7.3/10 서비스
  • 12 리뷰 5.8/10 인터넷 가격
  • 201 리뷰 4.7/10 청결도
  • 62 리뷰 3/10 분위기
  • 44 리뷰 4.7/10 레스토랑
  • 30 리뷰 7.7/10 웰니스 센터

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