Novotel Melbourne Preston 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.078 beoordelingen

Beste prijs
garantie
Novotel Melbourne Preston - Image 1
Novotel Melbourne Preston - Image 2
Novotel Melbourne Preston - Image 3
Novotel Melbourne Preston - Image 4
215 Bell Street, 3072 PRESTON, Australië

Omschrijving

Extras van het hotel

  • Levendige kleurencombinatie op het moment dat u onze kamers binnenkomt.

  • Met een Smart-TV, meerdere USB-hubs, werkruimte, kluis op de kamer en minibar op aanvraag.

  • Behang met lokale motieven siert de muren, verwijzend naar straatkunstcultuur van de streek.

  • Milieuvriendelijke voorzieningen, een Nespresso-apparaat en minibar op aanvraag.

  • Volledig ingerichte studioappartementen met volledige keuken beschikbaar.

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel locatie

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australië

Gps:-37.746361, 145.008234

Telefoon
Fax +61 3 9485 0080

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.078 beoordelingen

TripAdvisor score  3.6/5  1.867 beoordelingen

Tripadvisor-waardering 5.0/5

Cheryl H Gecertificeerde beoordeling door TripAdvisor

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Tripadvisor-waardering 3.0/5

Brett O Gecertificeerde beoordeling door TripAdvisor

Stayed at hotel for work. It is a pleasant hotel., but a few concerning issues need to be raised. There was a slight step into the shower from the passage, which is extremely dangerous twice I tripped on it, a real safety issue which needs addressing. Booked a King size suite for two and there was only one breakfast supplied, we went down for breakfast at 6.30am to only be told by a staff member it doesn’t open for breakfast until 7am, A bit late for people who need to get to work, so no breakfast anyway. We also ordered an ice bucket with ice and were informed we need to pay $5.00 for delivery. The hotel really needs to fix these issues at $299.00 for one night, not value for money, would think twice about staying again.

Dear Brett, Dear Brett O, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest comments, as they help us identify areas for improvement. We regret to hear about the safety concern regarding the step into the shower. Please be assured that your safety is our top priority, and we will promptly review and address this issue to prevent any future incidents. We apologize for the inconvenience caused by the breakfast timing and the ice delivery fee. Your feedback has been shared with our team to evaluate how we can better accommodate our guests' needs, especially during early mornings and for additional services. Regarding the value of your stay, we are sorry to hear that it did not meet your expectations. We continually strive to provide high-quality experiences, and your comments will be used to enhance our services. Thank you once again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Pretty good stay overall.

Tripadvisor-waardering 4.0/5

Unicorn519 Gecertificeerde beoordeling door TripAdvisor

Pretty good 3 night stay at the Novotel Preston. There was an initial mix up with my room type. They had me in a standard room even though I'd booked the Deluxe but a call to reception fixed the problem and I was moved. The Deluxe room was huge, terrific bed and sumptuous pillows. I was very impressed by the lighted mirror in the bathroom which is about the only one I've ever used in a Hotel that actually allows you to apply makeup without making you look like a freak! So huge points for that! There was a little question over the cleaning though, the mirror in the kitchenette area was smeary and the porcelain bit behind the toilet lid was also suspect. I stayed at the Quest on my last visit which was absolutely spotless but sadly does not have food available. I ordered room service quite a bit and it does arrive a little lukewarm due to it coming from the restaurant across an exposed walkway which in Winter isn't optimal. My room 661 faced the busy highway but that didn't really impact my stay. The room service staff were lovely but I wasn't impressed upon checking out as the guy that served me barely spoke a word, just that a copy of my bill would be emailed to me! The fellow who checked my friend out was the complete opposite and enquired about her stay etc. All in all I would stay here again as it is close to my daughters house and I thoroughly enjoyed the experience.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Preston. We sincerely appreciate your kind words about the spacious Deluxe room, comfortable bedding, and the innovative lighted bathroom mirror—it's wonderful to know these features enhanced your experience. We also appreciate your constructive comments regarding the initial room mix-up and the cleanliness issues you encountered. Please accept our apologies for any inconvenience caused; rest assured, we have addressed these matters with our housekeeping team to ensure they are rectified promptly. Your observations about room service delivery and staff interactions are valuable to us. We will review our operational procedures to improve the warmth of our service and ensure a consistently friendly experience at checkout. We are glad to hear that despite facing some minor inconveniences, you enjoyed your overall stay and found our location convenient. We look forward to welcoming you back in the future and providing an even better experience. Kind regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Always worthwhile a stay

Tripadvisor-waardering 5.0/5

Joanne D Gecertificeerde beoordeling door TripAdvisor

The staff at Novotel Preston Melbourne are always friendly, helpful and professional. The hotel, rooms and the restaurant is clean, tidy, with a touch of elegance.

Dear Joanne, Thank you for sharing your kind feedback. We are delighted to hear that your stay at Novotel Preston Melbourne was consistently enjoyable and that you appreciated our staff’s friendliness, helpfulness, and professionalism. It’s also wonderful to know that you found our hotel, rooms, and restaurant to be clean, tidy, and elegantly maintained. Your positive comments motivate us to continue providing exceptional service, and we look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Gut gelegen

Avis-klantbeoordeling 5.0/5

Willi G. H. Zaken - ALL bevestigde berichten

Alles war o.k.

Sehr geehrter Herr H., vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie mit unserem Standort und Ihren Erfahrungen zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Dinesh Gandhi General Manager Novotel Melbourne Preston

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 301 beoordelingen 8.3/10 Locatie
  • 818 beoordelingen 7.6/10 Kamer
  • 650 beoordelingen 8.9/10 Service
  • 316 beoordelingen 7.6/10 Netheid
  • 212 beoordelingen 6.5/10 Eten
  • 151 beoordelingen 7.3/10 Ontbijt
  • 122 beoordelingen 8.6/10 Sfeer
  • 28 beoordelingen 9.6/10 Wellnessruimte

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Preston

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.