Novotel Melbourne Preston bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.4/5 304 ulasan

Jaminan Harga
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Novotel Melbourne Preston - Image 1
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215 Bell Street, 3072 PRESTON, Australia

Deskripsi

Keistimewaan hotel

  • Perpaduan warna yang menarik begitu Anda memasuki kamar kami.

  • Dilengkapi Smart TV, beberapa hub USB, ruang kerja, brankas, dan minibar atas permintaan.

  • Wallpaper dengan motif budaya seni jalanan daerah setempat mempercantik dinding kamar.

  • Fasilitas ramah lingkungan, mesin Nespresso, dan minibar atas permintaan.

  • Apartemen studio dengan fasilitas dapur lengkap.

Akomodasi kami

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Lokasi hotel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Telepon
Fax +61 3 9485 0080

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  304 ulasan

Peringkat TripAdvisor  3.5/5  1.853 ulasan

Top Novotel Melbourne Hotel

Catatan Tripadvisor 5.0/5

Heather W Ulasan TripAdvisor tersertifikasi

Always enjoy visiting Melbourne and when the hotel lives up to expectations, what a bonus! The Novotel Melbourne Preston was awesome 😎 great staff, loved the gym, food excellent and an all round pleasing experience. Will definitely be back.

Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Novotel Melbourne Preston and that our team, facilities, and food exceeded your expectations. It’s always our goal to provide a memorable experience for our guests, and we’re delighted to know we hit the mark during your visit. We can’t wait to welcome you back for another awesome stay! If there’s anything specific you’d like to experience on your next visit, please let us know. Safe travels and see you soon! Best regards, Dinesh Gandhi

Novatel Preston - for a perfect stay

Catatan Tripadvisor 5.0/5

Marlene F Ulasan TripAdvisor tersertifikasi

Absolutely wonderful hotel with excellent service, spotless comfortable rooms and beds. They have an amazing array of facilities along with a great gym. There is a vast array of conference and event rooms available which can be tailored to individual requirements which I was really impressed with. Restaurant and cafe are again excellent, as is the extensive catering available for an event. Great location, wonderful management and staff. This hotel is by far one of the best I have stayed at.

Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us. Our team works diligently to provide excellent service, and it's fantastic to know that our spotless rooms, extensive facilities, and tailored event spaces met your expectations. We’re also glad you enjoyed our restaurant and café offerings, along with the catering services for your events. Your kind words about our location and staff are truly appreciated, and we will be sure to share your compliments with our team. Thank you once again for choosing our hotel. We look forward to welcoming you back for another exceptional stay! Regards Dinesh Gandhi

clean, comfortable and modern.

Catatan Tripadvisor 5.0/5

Ben C Ulasan TripAdvisor tersertifikasi

The hotel was clean, and felt comfortable and modern. The staff were helpful and friendly, especially during check in and check out. We really enjoyed the small café in the lobby. Great value for the price. I will definitely be staying at this hotel again.

Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a comfortable and enjoyable stay with us. It's great to know that you found our staff helpful and that our lobby café added to your experience. We look forward to welcoming you back on your next visit! Safe travels! Regards Dinesh Gandhi

Front Desk Officer

Catatan Tripadvisor 1.0/5

719rima Ulasan TripAdvisor tersertifikasi

The hotel amenities and room itself were clean and comfortable. However, my stay at this hotel turned into a terrible experience due to one front desk officer named Rahman. He was incredibly rude, disrespectful, and lacked basic manners. I believe a front desk officer should embody kindness and hospitality, qualities he clearly did not possess. My food delivery was delayed, and when I went to pick it up, neither the delivery driver nor the front desk informed me it was ready in the lobby. Instead of offering assistance or understanding, Rahman scolded me for not picking up my food on time, even though I hadn't been informed of its availability. When I tried to explain this, he rudely interrupted me with, 'Are you going to take your food or what?' His behavior was completely unacceptable and made my interaction with him extremely unpleasant.

Dear Guest, Regarding your experience, I am sorry to hear it and thank you for your feedback. I know about this occurrence, and even though Rahman and other team members attempted to call you into your room to let you know about the delivery, they were unable to. We are also aware that the Uber delivery driver also tried to contact you via the app with no success. Accept my sincere apologies if Rahman came off as impolite; he had no intention of doing so. Regards Dinesh Gandhi

Nice hotel but on noisy road and poor coffee at breakfast

Catatan Tripadvisor 4.0/5

Jane S Bisnis - Ulasan TripAdvisor tersertifikasi

Comfortable spacious room, with a substantial breakfast buffet. Night staff friendly and helpful for a late arrival from overseas. Also useful to have washing machine/dryers in basement. Less good aspects 1) the lower floors facing Bell Street have substantial street noise from the very busy main road. The coffee offered as part of breakfast buffet is very poor quality. It is possible to buy proper coffee from the adjoining restaurant, but be careful! - the prices of the extra coffee are not advertised and vary - if you have the breakfast buffet you should get a discount - check with the staff before signing the bill! It’s disappointing for an otherwise good hotel to make guests pay for half-decent coffee at breakfast in Melbourne!

Dear Jane, Thank you for your feedback. I have taken your feedback on board and would appreciate it if you would please let us know about your next visit so we can offer you a better experience. Please contact me directly at dinesh.gandhi@accor.com. Regards Dinesh

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 180 ulasan 8.3/10 Lokasi
  • 471 ulasan 7.8/10 Kamar
  • 320 ulasan 8.8/10 Pelayanan
  • 5 ulasan 0/10 Internet
  • 279 ulasan 6.8/10 Kenyamanan
  • 184 ulasan 8.1/10 Kebersihan
  • 84 ulasan 7.9/10 Sarapan
  • 73 ulasan 8.7/10 Suasana

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Semua hotel kami di Preston

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.