Breakfree Alexandra Beach 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 1.739 recensioni

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Descrizione

I plus dell'hotel

  • Per parlare con un consulente per le prenotazioni, contattare il numero 1300 987 610

  • A breve distanza in auto da splendide spiagge e dalle attrazioni della Sunshine Coast

  • Vicino all'area commerciale principale di Sunshine Plaza

  • Spiaggia

  • A pochi passi da Mooloolaba/Cotton Tree

Le nostre sistemazioni

Camera

Camera

  • 2 persone massimo
  • 30 / 322 sq ft
  • Biancheria da letto 1 x Letto/i queen size

Posizione dell'hotel

Breakfree Alexandra Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

Coordinate GPS:-26.670017, 153.10691

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Sale riunioni

Piscina

With a huge 150m tropical lagoon pool and 2 heated swimming pools as well as a spa, you'll be making a big splash at BreakFree Alexandra Beach.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  1.739 recensioni

Giudizio TripAdvisor  3.9/5  1.965 recensioni

Certificato d'eccellenza 2025

Friendly staff, great facilities, perfect location but make sure you get a newer room!

Punteggio Tripadvisor 3.0/5

Lana R Recensione certificata TripAdvisor

Staff, location and lagoon/pools are incredible, sadly our room was outdated and in desperate need of not only renovating but deep cleaning. I stayed in a 1 bedroom swim out apartment with my 2 sons. Checkin was super easy, all staff I encountered were very friendly and couldn’t be more helpful! Unfortunately entering the room I was sadly disappointed in how small it was, how outdated it was and how in desperate need of a deep clean it was. The air conditioner was severely mouldy (which I reported to reception and they immediately had someone booked for the next day to clean the head unit) but I question how long it had been like that and why it wasn’t noticed by cleaners sooner. The floors have clearly been courtesy mopped only, there is a ring of embedded dirt around the edge of the whole apartment as per photos. Shower was nice and big but again shows signs of age in the built up bold and calcium. As others gave reviewed we also encountered cockroaches and on our departure morning I woke up to the pastries I purchased for breakfast having already been sampled by mice. As we were already leaving I cut my losses and headed to maccas for breakfast instead. If you’re in a swim out room please be extremely careful on the patio, when wet the tiles are like ice and are beyond slippery. My one year old had multiple falls which then meant having to keep him inside as it was raining almost the whole time we were there. Overall I would stay there again but upon booking I’d be requesting a different room and ensuring I wasn’t in the same room again.

Dear Lana, Thank you for taking the time to share your feedback regarding your recent stay with us. I’m glad to hear that you had a positive experience with our staff and enjoyed the location and lagoon/pools. Your kind words about our team mean a lot to us. I’m truly sorry to learn about the concerns you raised regarding your swim-out apartment. We aim to provide all of our guests with the highest standards of comfort and cleanliness, and it seems we missed the mark in your case. Please accept our sincerest apologies for the issues you encountered. We take these matters very seriously, and I can assure you we will be conducting a thorough review and deep clean of the room you stayed in, along with a broader inspection of our facilities to prevent similar issues for future guests. Additionally, we will be working closely with our pest control services to address this issue promptly and ensure that our rooms are thoroughly checked and treated as needed. I truly appreciate your feedback and, as you mentioned, we would love to welcome you back in the future. If you decide to stay with us again, we would be happy to arrange a different room for you, ensuring a more comfortable and enjoyable experience. Kind Regards, Jessica

Good for families - not empathy in a red alert emergency situation!

Punteggio Tripadvisor 4.0/5

Climber16945814014 Recensione certificata TripAdvisor

The swimming facilities were great - in particular the lagoon style pool and heated pool and our children loved the waterslides and waterfall. Majority of our time was spent in the water! The games room was average - lasted all of 15mins in there but that was ok for a rainy day. Due to cyclone Alfred approaching we were lucky enough to bring our flight forward by 2 days (luckily, as our original flight was then cancelled!) I asked 5 days before we were due to check out if there would be any refund/credit/compensation and was told “no sorry, it’s all locked and loaded” So we checked out 2 nights earlier and they kept our money. One of our girls had an accident and they called to tell us we would be charged $100. I thought when they called it would be to see that we landed safely in Melbourne & ensure we didn’t need the room anymore, so to be charged an additional $100 on top of losing two nights - when huge organisations such as Qantas, Virgin and Jetstar were allowing credits/refunds/change of dates was just an extra slap in the face of a poor customer experience. (I also used disposable mattress protectors and did not see any damage to the mattress!) I am grateful for our holiday and to be home safely - however we will not be returning to Breakfree due to the lack of empathy and understanding that was shown.

Dear Guest, Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As this is a developing situation, we are managing the best we can with the information we have. We have been in contact with you directly to rectify the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica

Bon accueil, résidence bien tenue mais appartement un peu petit.

Punteggio Tripadvisor 4.0/5

Jemile76 Recensione certificata TripAdvisor

Séjour de 3 nuits dans l'appartement 236, en rez de chaussé côté piscine avec deux chambres, en famille, membre silver. Le personnel a fourni avec professionnalisme et attention toutes les informations nécessaires à la résidence. Sur le descriptif All Accord de l'appartement il est indiqué qu'il mesurait 80m2. En fait il doit faire 55 m2 (sans la terrasse), ce qui est un peu juste. L'appartement 236 était impeccable niveau propreté, cela sentait même la javel à l'arrivée. Il bénéficie d'une plus grande terrasse que les appartements situés au-dessus. La cuisine est petite mais tout y est, et elle est bien équipée. Les 2 boissons d'accueil All Accord se trouvaient au frais dans le réfrigérateur, merci de cette attention. Un petit coin repas suivi d'un salon donnant sur la terrasse. Les chambres sont de tailles correctes mais souffrent d'un manque de rangements suffisants pour les vêtements. Le placard est petit et il y a peu de place pour les valises. Cela doit être compliqué pour les longs séjours. Il faudrait aménager des rangements dans le placard qui accueille le ballon d'eau chaude. L'appartement est équipé avec lave-linge et sèche linge. Une place de parking gratuite est fourni avec l'appartement. La résidence comprend une grande piscine lagon avec deux toboggans. L'ambiance est très familiale. On y trouve une salle de jeux, des jeux extérieurs pour enfants. La résidence est située juste en face de la plage surveillée, et des commerces sont situés à proximité (pizzéria, burger, fish and chips, restaurant, épicerie, ...). Une belle destination pour une famille.

Thank you for your feedback, it is greatly appreciated.

Favoloso

Punteggio Tripadvisor 5.0/5

FrancesDGR In coppia - Recensione certificata TripAdvisor

Posto favoloso, con una piscina molto particolare, fatta da percorsi sotto dei ponticelli. Veramente divertente e rilassante. Inoltre ci sono anche due piccole piscine di acqua riscaldata stile jacuzzi. Il resort è pulito e ben curato, si vede che prestano attenzione al cliente. Ottima gestione. Consiglio

Dear Favloso, We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Meraviglioso

Punteggio Tripadvisor 5.0/5

maxquinto1992 In coppia - Recensione certificata TripAdvisor

Ho soggiornato in questo resort in una delle unità adibite ad appartamento durante la mia permanenza ad Alexandra Headland per motivi di lavoro. Il mio soggiorno è stato ovviamente diverso rispetto alle unità (e ai prezzi) adibite a "vacanza" perciò non posso esprimere i miei pareri a riguardo. Ciò che posso dire è che il resort offre tante cose tra cui area bbq, piscine, spa, games room e una mini palestra. Il resort si presenta davvero bene ed è molto carina la piscina che costeggia i vari alloggi. Ci si sente davvero in vacanza e in più è molto vicina al mare (li divide una strada) e ai vari negozi e ristoranti. Si arriva a Mooloolaba in meno di 10 minuti.

Grazie per il Feedback Massimiliano, Sono contento che ti sia piaciuto il nostro Resort. Se ritornerai ad Alex beach in futuro non esitare a contattarmi direttamente. Grazie Ciao Cosimo

In collaborazione con TripAdvisor

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