BreakFree The Point Queenstown 3성

고객 평점 (ALL 평가) 4.2/5 216 리뷰

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호텔설명

호텔 추가 정보

  • Take advantage of free secure undercover parking available directly at the hotel

  • Enjoy stunning waterfront views of beautiful Lake Wakatipu & the backdrop of the southern alps

  • Featuring internet access, express check-out, private jetty, tennis courts and tour desk

  • A short 20 minute walk along the lakefront takes you in to the centre of Queenstown

  • Lockers are available for guests to store ski and snowboard gear

숙박

객실

Studio Room

  • 2명 최대
  • 35 / 376 sq ft
  • 침구 1 x 킹사이즈 베드

호텔 위치

BreakFree The Point Queenstown

239 Frankton Road
9300 QUEENSTOWN
New Zealand

GPS:-45.033865, 168.681717

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  216 리뷰

TripAdvisor 평가  4.0/5  437 리뷰

Amazing

트립어드바이저 평점 5.0/5

Belinda P TripAdvisor 인증 리뷰

Breakfree Queenstown has a great location right on the Frankton track the kids loved exploring and easy 15 min walk to town centre. The views are spectacular and the villa had everything we needed. We found it very clean we loved our stay thank you Vinod and team!

Dear Belinda, It was pleasure meeting you and family too. We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Great stay as usual

트립어드바이저 평점 5.0/5

nzyang TripAdvisor 인증 리뷰

Back here the third time already. After in and out of other Queenstown luxury accommodations, it is always good to come back to BreakFree and enjoy the hospitality and great view. The location is great, 5 mins to town, 10 mins to the airport. Free parking as well!

Dear Ms Yang, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Book depending on how much time you plan to spend in the room.

트립어드바이저 평점 3.0/5

Andrew F Couples - TripAdvisor 인증 리뷰

The room we got was quite strange, felt like a converted garage or similar. The bathroom had mold on the ceilings around the shower. The ceiling was so low that once I got in the shower my head was touching the ceiling (I’m 6 foot). We mainly used the room as a base for our week in Queenstown and it served its purpose as a place to crash. When we wanted to chill in the room though we found it quite uncomfortable. The couch was a folded up futon and the kitchen stools were giving me back pain after ten minutes. Location is great, only ever took a minute or two to get a short Uber into town. Price was good for seven nights. Bed was comfortable enough. I’d say if you plan to spend not much time in the room it’s a good option. If you like to relax in your room a bit time to time, book somewhere else.

Dear Andrew, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Lovely view

트립어드바이저 평점 4.0/5

GayleneNZ1 TripAdvisor 인증 리뷰

The 2-bedroom apartment was pleasant with a lovely view and handy to town. However, parking was a real issue and, unfortunately, our shower leaked all over the bathroom floor - apparently an ongoing issue that is to be resolved. We were compensated for this.

Dear Gaylene , Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the shower issue again and thanks for your acknowledgment on compensation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Not the Experience we were Expecting

트립어드바이저 평점 2.0/5

HelenP760 TripAdvisor 인증 리뷰

There was no one manning reception on check-in (at 3.30 pm). The door to the office was locked with a phone outside and a number to call. We called the number, and a fellow appeared from a closed door behind the reception desk. We had booked a Studio with a kitchen, and he informed us there was not one available. We had booked two nights here and were counting on self-catering. At first he said he could put us in the non-kitchen room for one night, then move us to the kitchen studio for the second night. I said this defeated the purpose of a two night stay, and he relented and gave us the studio with the kitchen. His attitude was condescending, we felt as though he was doing us a huge favour, and he gave us the impression we were interrupting his day. On check-out, at 10.00 am, there was one international, non-English speaking guest waiting at the Reception desk, my partner & I, and yet another guest, all with questions regarding check-out. We had to use the outside phone again to get someone to attend to us. His attitude was supercilious, and not at all welcoming.

Hi Helen, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However office closes at 5pm and was not locked from inside ,maybe the sliding door was bit hard to open. Secondly Studio room does not come with kitchen facilities except for microwave, toaster & kettle. I can see that you have requested a room with cooktop and we have couple of studios with cooktops but we do not advertise them with cooktop options to keep it same description for studio room type. Your request was on request basis only and was subject to availability and was not guaranteed . There was one available next day and we happily moved your room. Hope you can understand our position here. In regards to using reception phone outside reception –I would like to advise that we are a small team here and everyone is hands on and working around the property during daytime. That’s why there are instructions to pick up the phone and speak to staff on duty in needed. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 203 리뷰 8.4/10 위치
  • 370 리뷰 7.5/10 객실
  • 148 리뷰 8.1/10 서비스
  • 11 리뷰 6.5/10 인터넷 가격
  • 107 리뷰 3.3/10 청결도
  • 102 리뷰 4.9/10 편의 시설
  • 17 리뷰 4.5/10 레스토랑

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