BreakFree The Point Queenstown 3성

고객 평점 (ALL 평가) 4.3/5 185 리뷰

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호텔설명

호텔 추가 정보

  • Take advantage of free secure undercover parking available directly at the hotel

  • Enjoy stunning waterfront views of beautiful Lake Wakatipu & the backdrop of the southern alps

  • Featuring internet access, express check-out, private jetty, tennis courts and tour desk

  • A short 20 minute walk along the lakefront takes you in to the centre of Queenstown

  • Lockers are available for guests to store ski and snowboard gear

숙박

객실

Studio Room

  • 2명 최대
  • 35 / 376 sq ft
  • 침구 1 x 킹사이즈 베드

호텔 위치

BreakFree The Point Queenstown

239 Frankton Road
9300 QUEENSTOWN
New Zealand

GPS:-45.033865, 168.681717

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  185 리뷰

TripAdvisor 평가  4.0/5  441 리뷰

Avoid at all costs

트립어드바이저 평점 1.0/5

PG95 가족 - TripAdvisor 인증 리뷰

We chose Breakfree The Point we have stayed some 10 years ago and enjoyed our stay then. Hoping to have the same experience again, we were terribly disappointed. I like to give an honest review as I do understand things happen however unfortunately this time I am unable to. Upon checkin at 2pm we were told our room was not cleaned and we were to wait half an hour for it to be serviced. As they only have checkin times between 2 -5pm you would think being so strict that they too would adhere to the same strictness. We waited and at 2:30pm the room was still not cleaned. We had an appointment so had to go to that and on our arrival back we opened the door to a very subpar clean if you call it that. The kitchen bench had not been wiped and had spills still on it, there were cobwebs everywhere, all surfaces were dirty and a brown smear of something on the wall. Ventured downstairs to the only bathroom and it was full of mould. Not only was this terrible to see but it a health hazzard. Not sure how this place is allowed to continue offering guests rooms with this much mould in it. We weren’t prepared to take the risk so closed the door and found alternative accomodation. The place has gotten very run down and out and the only good thing it had is the views. Even the floor boards to the window s feels unsafe as you walk to the window . It’s like it is on a lean or something. This is not up to standard and we’re very disappointed. Have contacted the reception but they have not responded. Please do yourself a favour and checkin to another place. There are plenty of options that for the money would be safer, cleaner and better for your experience.

Great views

트립어드바이저 평점 3.0/5

NimandMick TripAdvisor 인증 리뷰

I was disappointed with our room bit didnt make a complaint. Very tired, mold in bathroom - room itself was tidy, bed comfy and clean but kitchenette could do with a good clean and re-vamp. WiFi set up beside bed not the safest! Beautiful views from our window though!

Dear Naomi, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Felt like home

트립어드바이저 평점 4.0/5

541katrinag TripAdvisor 인증 리뷰

Stunning views, cosy warm heated tiles and towel rack in bathroom, lovely two level layout, stone bench tops and induction stove top, beautiful flat walk along lake to town. Fabric on couch and dining chairs needs cleaning, and needed to remind re: request for change of linen/towels after 7 days (we stayed for 10), but apart from that, unit was beautiful and beds very comfy!

Dear Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments on fabric cleaning and action this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Clean convenient self contained accommodation

트립어드바이저 평점 4.0/5

Mariamsingh 가족 - TripAdvisor 인증 리뷰

We enjoyed our stay here in Queenstown The accommodation was conveniently located close to town, the property was well maintained, clean and comfortable With beautiful views both up stairs and down stairs

Dear Mariam, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Amazing

트립어드바이저 평점 5.0/5

Belinda P TripAdvisor 인증 리뷰

Breakfree Queenstown has a great location right on the Frankton track the kids loved exploring and easy 15 min walk to town centre. The views are spectacular and the villa had everything we needed. We found it very clean we loved our stay thank you Vinod and team!

Dear Belinda, It was pleasure meeting you and family too. We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 193 리뷰 8.6/10 위치
  • 380 리뷰 7.4/10 객실
  • 140 리뷰 8.2/10 서비스
  • 6 리뷰 7.1/10 인터넷 가격
  • 118 리뷰 3.3/10 청결도
  • 102 리뷰 4.9/10 편의 시설
  • 18 리뷰 5/10 레스토랑

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