BreakFree The Point Queenstown 3성

고객 평점 (ALL 평가) 4.2/5 223 리뷰

BreakFree The Point Queenstown - Image 1
BreakFree The Point Queenstown - Image 2
BreakFree The Point Queenstown - Image 3
BreakFree The Point Queenstown - Image 4
239 Frankton Road, 9300 QUEENSTOWN, New Zealand

호텔설명

호텔 추가 정보

  • Take advantage of free secure undercover parking available directly at the hotel

  • Enjoy stunning waterfront views of beautiful Lake Wakatipu & the backdrop of the southern alps

  • Featuring internet access, express check-out, private jetty, tennis courts and tour desk

  • A short 20 minute walk along the lakefront takes you in to the centre of Queenstown

  • Lockers are available for guests to store ski and snowboard gear

숙박

객실

Studio Room

  • 2명
  • 35 m² / 376 sq ft
  • 침구 1 x 킹사이즈 베드

호텔 위치

BreakFree The Point Queenstown

239 Frankton Road
9300 QUEENSTOWN
New Zealand

GPS:-45.033865, 168.681717

전화
팩스 +64 3 441 1898

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • Wi-Fi
  • 에어컨
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  223 리뷰

TripAdvisor 평가  4.0/5  433 리뷰

Lovely view

트립어드바이저 평점 4.0/5

GayleneNZ1 TripAdvisor 인증 리뷰

The 2-bedroom apartment was pleasant with a lovely view and handy to town. However, parking was a real issue and, unfortunately, our shower leaked all over the bathroom floor - apparently an ongoing issue that is to be resolved. We were compensated for this.

Not the Experience we were Expecting

트립어드바이저 평점 2.0/5

HelenP760 TripAdvisor 인증 리뷰

There was no one manning reception on check-in (at 3.30 pm). The door to the office was locked with a phone outside and a number to call. We called the number, and a fellow appeared from a closed door behind the reception desk. We had booked a Studio with a kitchen, and he informed us there was not one available. We had booked two nights here and were counting on self-catering. At first he said he could put us in the non-kitchen room for one night, then move us to the kitchen studio for the second night. I said this defeated the purpose of a two night stay, and he relented and gave us the studio with the kitchen. His attitude was condescending, we felt as though he was doing us a huge favour, and he gave us the impression we were interrupting his day. On check-out, at 10.00 am, there was one international, non-English speaking guest waiting at the Reception desk, my partner & I, and yet another guest, all with questions regarding check-out. We had to use the outside phone again to get someone to attend to us. His attitude was supercilious, and not at all welcoming.

Hi Helen, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However office closes at 5pm and was not locked from inside ,maybe the sliding door was bit hard to open. Secondly Studio room does not come with kitchen facilities except for microwave, toaster & kettle. I can see that you have requested a room with cooktop and we have couple of studios with cooktops but we do not advertise them with cooktop options to keep it same description for studio room type. Your request was on request basis only and was subject to availability and was not guaranteed . There was one available next day and we happily moved your room. Hope you can understand our position here. In regards to using reception phone outside reception –I would like to advise that we are a small team here and everyone is hands on and working around the property during daytime. That’s why there are instructions to pick up the phone and speak to staff on duty in needed. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

The right choice at the right place - hard to leave

트립어드바이저 평점 5.0/5

Carole P TripAdvisor 인증 리뷰

This apartment is without doubt the most spectacular I have stayed in for amenities, space and view - it is often said that it is possible to 'drop a stone' off the balcony into a lake - at this place you can! I complained about the price for just 2 people (even though I knew and everywhere else was booked out) so we were upgraded to the top floor 3 bedroom 2 bathroom luxury apartment. Management and staff were helpful and friendly.

Dear Carole, Thank you for your remarkable review regarding your stay at BreakFree The Point. It was great meeting you too. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Wonderful location

트립어드바이저 평점 4.0/5

Teressa P TripAdvisor 인증 리뷰

We stayed 3 nights in a 2 bedroom apartment (no. 19) and paid abt $330 per night in February (peak season). We loved the location and felt at home. The kitchen has everything you need including an oven. We really appreciated the washing machine and dryer as well. We regularly sat on the balcony eating breakfast or having a drink. The apartment wasn't serviced during our stay, but we knew this beforehand as it's mentioned on their website-it didn't concern us at all. We collected an extra toilet roll from reception on our last night and the staff were more than accommodating asking if we'd like new towels or anything else as well. The car park is steep, but it's Queenstown - everywhere is steep. We would recommend staying at Breakfree The Point.

Dear Teressa, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Good Location & views, but poor facility

고객 평점 3.5/5

이. 가족 - 전체(All) 통지 확인

다 좋았어요 그러나 첫 3일간은 6호실 지하실을 개조해서 원룸6A이라고 주고 부엌도 없고 세탁기도 없이 스투디오라서 없다고 했읍니다 클레임을 했더니 ,그것도 3일뒤 그들 편의에 의해서 6A 룸과 6 호룸을 함께 쓸 고객이 있다며 부엌이 있는 스투디오로 옮기겠냐고 해서 옮겼읍니다 10일 전기간동안 세탁기없이 신청하면 타월을 2번 갈아주었읍니다 주차도 언덕 옆에 대서 약간 불안했읍니다 manager라는 사람은 드물게 자리에 있어서 딱 2번 봤읍니다

Dear Mr l., Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 189 리뷰 8.1/10 위치
  • 338 리뷰 7.3/10 객실
  • 140 리뷰 7.6/10 서비스
  • 11 리뷰 4.5/10 인터넷 가격
  • 95 리뷰 4.4/10 편의 시설
  • 91 리뷰 3.4/10 청결도
  • 16 리뷰 1.5/10 레스토랑

Powered by Trustyou

주변에 있는 다른 시설

Queenstown 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.