Novotel Queenstown Lakeside 4성

고객 평점 (ALL 평가) 4.3/5 2,874 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, 뉴질랜드

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
뉴질랜드

GPS:-45.033729, 168.661759

전화
팩스 +64 3 442 7469

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,874 리뷰

고객 평점 3.0/5

Shin K. 커플 - 전체(All) 통지 확인

바로 호수앞이라 입지가 매우 좋음. 중앙정원도 예쁘고, 관리가 잘되어보임. 다만, 여름인데도 이이 동네 기온이 낮아서 좀 추웠는데, 객실안에 라디에이터가 없어서 공기가 차가웠음.

Hello Shin K., Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our lakeside location and the central garden. We do, however, apologize that the room temperature was uncomfortable during your stay. We appreciate your comments regarding the heating, and your feedback has been shared with our team as we continually look for ways to improve guest comfort. We hope to have the opportunity to welcome you back to Novotel Queenstown Lakeside for an even more enjoyable stay in the future. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

고객 평점 1.0/5

Seyoung M. 가족 - 전체(All) 통지 확인

위치는 매우 좋아 편안하게 이용하였습니다. 조식 포함이라 편했습니다. 주차가 발렛 일박에 50달러로 이용만 가능하다하여 어려웠습니다. 노상에 주차 찾아헤메이고 옮기고 빼고 그래야해요. 뒤에 자리가 있음에도 못 세우게 하네요. 다음에 퀸즈타운간다면 다른 호텔에 묵을래요.

Kia ora Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient and that breakfast being included added value to your stay. It’s also lovely to know that our front desk team remained friendly and helpful throughout your visit. We’re sorry for the frustration you experienced with parking. Due to our central location and limited space, valet parking is the only on-site option and is charged accordingly, which is standard across Queenstown, particularly during busy periods. We understand that relying on street parking and having to move the car can be inconvenient, and we appreciate your patience in this regard. Thank you as well for recognising our sustainability efforts. We’re glad these aligned with your preferences, including not providing bottled water and supplying towels only as needed. We appreciate your honest feedback and regret that parking concerns affected your overall impression. Your comments have been noted as we continue reviewing how we communicate parking options and alternatives more clearly prior to arrival. Sincerely, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside

고객 평점 3.5/5

Hyungil S. 커플 - 전체(All) 통지 확인

나쁘지 않음

Kia ora Hyungil Thank you for your feedback. We appreciate you taking the time to share your review and are glad to know your stay met your expectations. We hope to welcome you back to Novotel Queenstown Lakeside again in the future. Kind regards, Guest Relations Team Novotel Queenstown Lakeside

고객 평점 4.5/5

Gyoung S. H. 가족 - 전체(All) 통지 확인

언제나 프런트 직원분들의 친절함이 감사했습니다. 방에서 Housekeeping이나 Concierge 전화를 걸면 항상 연결이 안되는 분펼함은 있었어요. 발렛파킹 하루 50달러는 주변 Mercure랑 비교했을때는 많이 비쌌던 것 같습니다.

Kia ora Gyoung, Thank you for sharing your feedback with us. We’re delighted to hear that you appreciated the kindness and helpfulness of our Front Desk team, and we will be sure to pass along your kind words to them. We regret to learn about the difficulty you experienced when trying to reach Housekeeping and Concierge from your room. Please accept our apologies for this inconvenience. Your comments have been shared with the relevant teams so we can review our communication systems and improve responsiveness. Regarding valet parking, we understand your concern about the pricing and appreciate your feedback. Parking rates do vary between hotels based on location, facilities, and services provided, and your comments have been noted for future review. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even smoother experience. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

고객 평점 5.0/5

Dae Y. K. 가족 - 전체(All) 통지 확인

위치가 가장 좋습니다! 침구도 좋고 시설도 훌륭합니다. 레이크뷰가 끝내줍니다. 다시 이용하고 싶습니다.

Kia Ora Thank you for your wonderful feedback. We’re very pleased to hear that you enjoyed our unbeatable lakeside location and that the lake view made such a strong impression. It’s also great to know you found the bedding comfortable and the facilities well suited to your stay. We appreciate you choosing to stay with us and would be very happy to welcome you back again on your next visit to Queenstown. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

그 외 웹 사용자 평가 등급

  • 2,014 리뷰 9.1/10 위치
  • 1,878 리뷰 6/10 객실
  • 1,818 리뷰 8.4/10 서비스
  • 24 리뷰 5.7/10 인터넷 가격
  • 738 리뷰 5.5/10 안락함
  • 564 리뷰 3.4/10 분위기
  • 515 리뷰 8.2/10 조식
  • 504 리뷰 5.1/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

퀸스타운 지역 모든 호텔