Novotel Queenstown Lakeside 4성

고객 평점 (ALL 평가) 4.3/5 2,841 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, 뉴질랜드

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

숙박

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호텔 위치

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
뉴질랜드

GPS:-45.033729, 168.661759

전화
팩스 +64 3 442 7469

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,841 리뷰

TripAdvisor 평가  4.2/5  4,030 리뷰

Nice hotel in amazing location but no parking for guests

트립어드바이저 평점 4.0/5

superanalyst TripAdvisor 인증 리뷰

Nice hotel in an amazing location - arguably the best in town. Perfect for families with young kids as the beachfront playground was outside our door if you're in the wing closer to the beach. However, hotel did not communicate that we needed to reserve parking and when we showed up after a LONG flight, they left us to fend for ourselves to find street parking during a very busy week. We stayed for 4 nights and no parking was available during the time. The front desk should have communicated to guests at time of reservation to also make reservation for car parking. When we checked in, the front desk made it seem like it was pretty frequent that valet parking runs out sounds like this is a common issue. Given price paid, I would have expected better communication on this point

Kia Ora Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our location and found it ideal for families, particularly with the beachfront and playground so close by. We’re sorry for the frustration you experienced with parking on arrival. We understand how challenging this would have been after a long flight, especially during a very busy period. Valet parking is limited and does need to be reserved in advance, and we agree that clearer communication at the time of booking is essential. Your comments have been shared with the team, as improving how this information is communicated is important to help guests plan their arrival more smoothly. Thank you again for your honest and constructive feedback. We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back in the future. Sincerely, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside

Best hotel in Queenstown

트립어드바이저 평점 5.0/5

sarabjeet s TripAdvisor 인증 리뷰

I really love the location of this hotel. its very near by the river bank and to the market.. Rooms are good... Really love the hospitality especially Mr. Pradip at front desk who guided very well and Mr. Karan(with long moustaches) at bar counter who is very professional in his work. He made made very good cocktails for me, really like his behavior towards the customers, really appreciate genuine guy...

Kia Ora Thank you for your wonderful feedback. We’re very pleased to hear that you enjoyed our location so close to the lake and market, and that the room met your expectations. It’s especially lovely to read your kind comments about the hospitality you received. We’re delighted that Pradip at the front desk provided helpful guidance during your stay, and that Karan at the bar made such a positive impression with his professionalism, friendly manner, and cocktails. Your recognition will be shared with both of them and the wider team. Thank you for taking the time to recommend us. We hope to welcome you back again on your next visit to Queenstown. Sincerely, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside

고객 평점 3.5/5

Hyungil S. 커플 - 전체(All) 통지 확인

나쁘지 않음

Kia ora Hyungil Thank you for your feedback. We appreciate you taking the time to share your review and are glad to know your stay met your expectations. We hope to welcome you back to Novotel Queenstown Lakeside again in the future. Kind regards, Guest Relations Team Novotel Queenstown Lakeside

고객 평점 4.5/5

Gyoung S. H. 가족 - 전체(All) 통지 확인

언제나 프런트 직원분들의 친절함이 감사했습니다. 방에서 Housekeeping이나 Concierge 전화를 걸면 항상 연결이 안되는 분펼함은 있었어요. 발렛파킹 하루 50달러는 주변 Mercure랑 비교했을때는 많이 비쌌던 것 같습니다.

Kia ora Gyoung, Thank you for sharing your feedback with us. We’re delighted to hear that you appreciated the kindness and helpfulness of our Front Desk team, and we will be sure to pass along your kind words to them. We regret to learn about the difficulty you experienced when trying to reach Housekeeping and Concierge from your room. Please accept our apologies for this inconvenience. Your comments have been shared with the relevant teams so we can review our communication systems and improve responsiveness. Regarding valet parking, we understand your concern about the pricing and appreciate your feedback. Parking rates do vary between hotels based on location, facilities, and services provided, and your comments have been noted for future review. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even smoother experience. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

고객 평점 5.0/5

Dae Y. K. 가족 - 전체(All) 통지 확인

위치가 가장 좋습니다! 침구도 좋고 시설도 훌륭합니다. 레이크뷰가 끝내줍니다. 다시 이용하고 싶습니다.

Kia Ora Thank you for your wonderful feedback. We’re very pleased to hear that you enjoyed our unbeatable lakeside location and that the lake view made such a strong impression. It’s also great to know you found the bedding comfortable and the facilities well suited to your stay. We appreciate you choosing to stay with us and would be very happy to welcome you back again on your next visit to Queenstown. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,005 리뷰 9.2/10 위치
  • 1,864 리뷰 6.1/10 객실
  • 1,811 리뷰 8.4/10 서비스
  • 23 리뷰 6.3/10 인터넷 가격
  • 739 리뷰 5.7/10 안락함
  • 560 리뷰 3.3/10 분위기
  • 517 리뷰 5.2/10 편의 시설
  • 510 리뷰 6.6/10 청결도

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퀸스타운 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.