Novotel Queenstown Lakeside 4성

고객 평점 (ALL 평가) 4.3/5 3,536 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

숙박

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호텔 위치

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

전화
팩스 +64 3 442 7469

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  3,536 리뷰

TripAdvisor 평가  4.0/5  3,987 리뷰

2023으뜸 시설

Best hotel in Queenstown

트립어드바이저 평점 5.0/5

deguzmankc TripAdvisor 인증 리뷰

Best location, right in front of the lake, garden, playground, beach with water activities and steps away from the whole town centre. Special mention to Carly the manager. Made us feel like VIP as an Accor member. Thank you! Also want to say Eugene from the breakfast was also accommodating and welcoming. Will definitely book again when back in Queenstown

Dear deguzmankc, Receiving your review has made the team @ Novotel Queenstown Lakeside's day! In particular I appreciate the special mention of our guest relations manager Carley and Eugene our Food & Beverage supervisor. We value your loyalty and delighted to hear that you would choose to stay with us again when next in Queenstown. Have an enjoyable Christmas and all the best for a prosperous 2025.

Lovely stay

트립어드바이저 평점 4.0/5

UpperCapeResident Friends getaway - TripAdvisor 인증 리뷰

Beautiful setting, picturesque roses and lovely gardens. Lake and surrounding mountains offer mesmerizing views. Nice surroundings with local stores and attractions. Rooms are dated and small but clean and comfortable. WiFi is great. Breakfast is great with plenty of food and options. Staff is extremely friendly. Would recommend it to everyone.

Dear UpperCapeResident, Thank you for your review, it is heartwarming to hear that you enjoyed your time in Queenstown and were able to explore the town. I acknowledge that our decor is a little outdated as you mention, and we hope that our team's delivery of helpful and friendly service assisted in somehow balancing out your overall experience. Wishing you continued safe travels and a safe and happy festive season.

Great location VERY RUN down hotel! Rather stay elsewhere. So many better hotels around town.

트립어드바이저 평점 2.0/5

Robrosejas TripAdvisor 인증 리뷰

Amazing location, front desk staff unfriendly or helpful, room is terrible, bathroom needs major update, carpet very worn. Housekeeping staff the best. Wouldn’t stay again, Accor get your act together! Rather stay in another hotel, so many better ones in the Town. Very dissatisfied!

Dear Robrosejas, I'm disappointed to hear that you would not stay with us again until our property receives a major update. Your feedback is greatly appreciated and sharing your thoughts on platforms such as TripAdvisor provides valuable insights that can assist other travelers. Thank you for taking the time to review our property,

Racist and worst hotel dont even think of going this hotel its worst than 2* ibis

트립어드바이저 평점 1.0/5

Jet43942554720 TripAdvisor 인증 리뷰

Very Poor Experience…Email them for any room upgrade as i was celebrating my 11 Wedding Anniversary and Accor Platinum Member i knw room upgrade are allways subject to availability but atleast they should have allocated King bed not double single beds….i mean how they even allocate this type of bed Secondly i ordered food at 10:28 pm when inquiring at 11:19 pm the person at reception said it may take 5,10,20 mins i cannot guarantee it as food preparation requires time i said i will complain regarding that he said go ahead and complain i dont care His name was Mr Vinay Chabra Being Accor Platinum Member since last 3 yrs n stayed atleast more than 100 accor hotels including ibis but this type of behaviour was nvr expected Infact Ibis budget reception have better attitude than this If you are indian stay away from this hotel at any cost as they are most racist against insiands esp if the person is indian like Mr Vinay Chabra then u will be humiliated for staying here

Dear Jet43942554720, Thank you for bringing your less than satisfactory experience to our attention during your recent stay. Your feedback is invaluable in helping us identify areas for improvement in our service delivery. We have shared your comments with the team member involved, who deeply regrets any lapse in professionalism or tone. We are committed to ensuring that all our guests are treated with the highest level of respect, and I want to assure you that this matter has been addressed internally. I truly appreciate you taking the time to share your thoughts with us.

A Pleasant Stay

트립어드바이저 평점 4.0/5

BaileysMother TripAdvisor 인증 리뷰

I stayed at the Novotel for two nights, each either side of a hiking trip in Fiordland. My standard rooms on both nights were clean and comfortable with adequate space for a solo traveller. Check in was efficient and the reception staff were informative about the hotel’s facilities and I was, on the second occasion, pleasantly surprised that my suitcase (that the hotel stored during my absence) was already in my allocated room upon my arrival. All the staff I encountered were very pleasant, helpful and welcoming. I understand the hotel is gradually refurbishing and made my bookings with this in mind. This didn’t impact upon my stay at all other than noticing that my bathroom basin could have been replaced due to a rather long crack - a visual rather than functional issue. Accommodation in Queenstown is always priced at a premium so the Novotel might not appear to be inexpensive compared to similar hotels in other locations. However, given the cost of other Queenstown options , it is good value for the price. 10/10 for the excellent location and access to other services, restaurants etc.

Dear BaileysMother, Thank you for your favorable review and we appreciate you choosing to stay with us at Novotel Queenstown Lakeside. I appreciate you highlighting that hotel pricing in the center of Queenstown does come at a premium and given our location we are still viable option for those travelers looking for a quality for price paid. I have passed on to the team in our concierge how having your luggage already in your room on your returning trip made a positive impact overall. Hope to see you again, Kind regards Annika Worth - General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,142 리뷰 9.3/10 위치
  • 2,045 리뷰 6/10 객실
  • 2,037 리뷰 9/10 서비스
  • 19 리뷰 3.4/10 인터넷 가격
  • 772 리뷰 5.3/10 안락함
  • 606 리뷰 4.6/10 편의 시설
  • 601 리뷰 6.2/10 청결도
  • 569 리뷰 7.6/10 조식

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주변에 있는 다른 시설

Queenstown 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.