Novotel Queenstown Lakeside 4성

고객 평점 (ALL 평가) 4.3/5 3,630 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

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호텔 위치

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

전화
팩스 +64 3 442 7469

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  3,630 리뷰

TripAdvisor 평가  4.0/5  3,983 리뷰

2023으뜸 시설

Outdated and overpriced

트립어드바이저 평점 3.0/5

Wanderer39280143509 가족 - TripAdvisor 인증 리뷰

The location is the best thing about this hotel.Otherwise, needs major renovations to what is obviously a tired hotel.Our toilet failed one day. A quickie "repair " was undertaken but it still did not work properly. It took a lot of convincing to change rooms.Despite 5 nights accommodatiin, they insisted I pay for one coffee (had at breakfast - their machine was serving up syrup- derived coffee) at a cost of $5.61 (incl GST and credit card surcharge).The girl also tried to charge me for a wine package that we neither ordered nor set eyes on. The hotel is NOT up to the level of their charges!

Good location, but lacked the basics of hospitality.

트립어드바이저 평점 3.0/5

Teresa L TripAdvisor 인증 리뷰

The hotel room was clean and the beds were comfortable. The location is excellent and the usual Novotel perks for kids were very welcome -- my kids loved the small play lounge next to reception. Housekeeping and evening shift staff in the restaurant and bar area were exceptional. My kids wrote happy notes to housekeeping. The waiter in the restaurant on our first night was warm and welcoming and extremely attentive -- he was so helpful with identifying good choices from the menu for our allergies. Every time we encountered him he was friendly and courteous -- he rescued what turned out to be a less than standard experience. As other reviews have mentioned, parking is expensive -- but on the upside it includes a (not optional) valet service. For us this was the simplest option for one parent + two kids + three suitcases + hand luggage. Check-in was not the warmest welcome and was a little slow. No information was given about guest services and hotel amenities -- we were just directed to our room. Dinner in the restaurant was excellent and breakfast was great, and the bar is a lovely place to sit at the end of the day. Our best meal of the stay was in front of the fire on our last night. Few of the many staff we saw at breakfast ever greeted us or spoke, with the exception of whoever was ticking off the guest list each day. Smiles were few and far between. Several staff ignored me when I tried to get their attention to ask about refilling milk or allergen information -- I gave up trying by day three. Our stay was going OK until we were made late one morning by a receptionist who forgot to tell concierge that we had requested our car. Mistakes happen, but when I politely enquired at reception after 15 minutes spent waiting, what followed was frankly a very poor standard of service, during which a staff member pretended to have poor English, which was magically restored when I finally showed some annoyance. The manager rang our room later that evening after I'd notified reception that I'd like the issue looked into. I was offered the cost of parking taken off my bill in apology. I refused, explaining I had only wanted staff to understand how they had made me feel, but she insisted, and I accepted with thanks. On the final day, however, my car was left parked in the middle of the entrance to the hotel driveway -- photos attached.

Great Skiing holiday in comfort

트립어드바이저 평점 5.0/5

GarfoftheBool Couples - TripAdvisor 인증 리뷰

Skiing holiday in New Zealand. Four days of skiing only. We flew over the ditch for a quick break. Squashed in as much time on slopes as possible. IT WAS GREAT!! The accommodation was fantastic. Clean, comfortable, quiet, relaxing, great service and a lovely restaurant.

Location location location

트립어드바이저 평점 5.0/5

David R 가족 - TripAdvisor 인증 리뷰

As always the location is fantastic and cannot be beaten. Staff were excellent on arrival very accomodating and helpful as myself and my daughter just arrived off the ski field after a big long day skiing. Sorted us a carpark next door at Wilson car park. The room was great warm clean and comfortable excellent facilities especially for the price it was great value. A vibrant atmosphere in the hotel and well worth the stay as always.

Perfect location, great room, terrific staff

트립어드바이저 평점 5.0/5

jevais TripAdvisor 인증 리뷰

Queenstown itself is delightful. Staying at the delightful Novotel made the stay even better. I arrived in the dark after an full-day bus ride from Rotorua, After lugging my bags for several blocks from the bus in damp cold air, I wasn't in the best humor on arrival at the Novotel, but the welcoming staff, warmed me right up. My room was just right, comfortable without being too fussy and very clean. I was tired, but very hungry. The concierge suggested a number of places in a variety of styles of food and restaurants. I also really needed to walk and set out through the neighborhood where I indeed found what I wanted, though there were many great choices. I felt very safe in the location. Best of all, when I finally settled down for the evening, the bed was really comfortable and I slept very well. I definitely recommend this hotel to anyone going to Queenstown and hope to visit again.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,143 리뷰 9.4/10 위치
  • 2,081 리뷰 6.1/10 객실
  • 2,074 리뷰 8.8/10 서비스
  • 22 리뷰 3.1/10 인터넷 가격
  • 783 리뷰 5.4/10 안락함
  • 624 리뷰 6.3/10 청결도
  • 613 리뷰 4.5/10 편의 시설
  • 579 리뷰 7.5/10 조식

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.