Novotel Queenstown Lakeside 4성

고객 평점 (ALL 평가) 4.3/5 2,784 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, 뉴질랜드

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

숙박

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호텔 위치

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
뉴질랜드

GPS:-45.033729, 168.661759

전화
팩스 +64 3 442 7469

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,784 리뷰

TripAdvisor 평가  4.2/5  4,026 리뷰

Can’t beat the location!

트립어드바이저 평점 5.0/5

mortyatport TripAdvisor 인증 리뷰

My husband and I stayed here for five nights as we explored Queenstown and surrounding area. What we really liked about the location was that while you are so close to the entire “downtown” core of Queenstown, you are also kind of tucked away on the last side street so you are close to the hustle and bustle while also being a bit secluded. We also really enjoyed the proximity to Queenstown Gardens which is an absolute gem. Many restaurants are nearby as well. The bed was comfortable and we found being at the far end of the hallway with a view to the gondola, our room was very quiet every night. Staff were all very helpful and friendly.

Great stay

트립어드바이저 평점 5.0/5

margaret l TripAdvisor 인증 리뷰

Friendly helpful staff bed was comfortable, checkin was quick, breakfast had lots of options. Short walk to the gardens or lakeside.

Dear Margaret Thank you for your feedback. We’re very pleased to hear that you had a great stay and that our team made you feel welcome. It’s great to know the bed was comfortable, check-in was smooth, and breakfast offered plenty of choice. We’re also glad you enjoyed being just a short walk from the gardens and lakeside. We appreciate you choosing to stay with us and hope to welcome you back again soon. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

고객 평점 5.0/5

Ilkwon B. 가족 - 전체(All) 통지 확인

다운타운에 있어서 관광시 접근성이 좋습니다. 직원들이 친절합니다. 오래되었는지 외풍이 있습니다.

Kia Ora Thank you for sharing your experience with us. We are glad to hear that you enjoyed our central location and found our team to be friendly and welcoming. We appreciate you noting the convenience for sightseeing, as it is something many of our guests value. We are sorry to hear that you felt a draft during your stay. Our property does have some heritage features, and we are continuously working to maintain comfort while preserving its character. If you ever experience anything like this again, please feel free to let our front desk team know during your stay so we can assist right away. We truly value your feedback and hope to have the opportunity to welcome you back. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Eat, Drink & be WOWED!

트립어드바이저 평점 5.0/5

Atinesh P TripAdvisor 인증 리뷰

I don't often write reviews, but the team at Novotel Lakeside absolutely deserves a shout-out. They are the secret ingredient that takes this place from a good bar to a great one. We were in Queenstown taking a stroll along the lakeside when we decided to check out the bar at Novotel. From the moment we walked in, we were greeted with genuine smiles. The mixologists were true experts. We ended up trying nearly all the available cocktails. Loved the Manhattan and the Apple Bourbon. The food was phenomenal especially the braised lamb. Do try it if you get a chance. I am definitely going back for more! A round of applause to Christian, Martin, Prabhat, Sonia and Merlyn. Keep doing what you are doing. You guys are amazing! If you're looking for a place with not only great drinks but also a warm, professional, and fun-loving staff, this is it. Management should be very proud of the team they've built. You have a truly valuable team here - do everything you can to retain them.

Thank you for taking the time to share such an enthusiastic review. It’s wonderful to hear that your visit to our bar became a highlight of your time in Queenstown. We’re pleased to know you enjoyed the cocktails (The Apple Bourbon is also my favorite) and that the braised lamb stood out as a memorable dish. We also appreciate your comments about the team. Christian, Martin, Prabhat, Sonia, and Merlyn are all dedicated to creating a welcoming atmosphere, and it’s clear from your experience that their passion and professionalism came through. They work hard to ensure every guest feels at ease and well cared for, whether someone pops in for a drink or settles in for a full dining experience. Your feedback will mean a great deal to them, and to the wider team as well. Thank you again for visiting and for offering such thoughtful praise. We look forward to welcoming you back for another round of cocktails and great food whenever you are next by the lakeside. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Go to the Sofitel instead

트립어드바이저 평점 3.0/5

World-travel-MS TripAdvisor 인증 리뷰

As other reviews have mentioned the Novotel is quite a tired hotel that could definitely use an upgrade. We stayed 3 nights at the Sofitel Queenstown and it is a world of difference for a very similar price. Luckily we only had 1 night, as the room is smallish and the bathroom tiny. Amenities are non existent, with a few instant coffee and tea packets, compared to the Sofitel which has a Nespresso machine, quality teas and snacks ect. Location is nice at the end near the botanic gardens. We had a 12pm check out but found we had been locked out of our room at 1115 as the check out time passed and had to get the card rekeyed. Definitely stay at the Sofitel instead if you are an Accor member as they provide the free afternoon tea, canapés and the welcome gift, none of this is at the Novotel.

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly in comparison to your experience at Sofitel. While both hotels are part of the Accor family, they do operate at different brand levels, with Sofitel offering a luxury experience with a wider range of premium inclusions. At Novotel, we focus on comfort in a relaxed family friendly environment, and some amenities and services differ as a result. We appreciate you mentioning the room setup and amenities. Nespresso machines are available in some of our higher category rooms, and we apologise if this was not clear at the time of booking. Your comments regarding the check out card timing are also noted. Being locked out before returning to your room would have been frustrating, and we apologize for the inconvenience. We will review the timing on our key system to ensure this is handled more smoothly. It is helpful to know how your stay compared to others you have experienced, and your feedback will be shared with the team as we continue to work on improvements across our rooms and overall guest experience. Thank you again for sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,025 리뷰 9.3/10 위치
  • 1,868 리뷰 6.2/10 객실
  • 1,811 리뷰 8.6/10 서비스
  • 25 리뷰 6.4/10 인터넷 가격
  • 734 리뷰 5.5/10 안락함
  • 561 리뷰 3.7/10 분위기
  • 523 리뷰 5.4/10 편의 시설
  • 514 리뷰 6.6/10 청결도

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