Novotel Queenstown Lakeside 4성

고객 평점 (ALL 평가) 4.3/5 2,863 리뷰

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Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
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Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, 뉴질랜드

호텔설명

호텔 추가 정보

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

숙박

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호텔 위치

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
뉴질랜드

GPS:-45.033729, 168.661759

전화
팩스 +64 3 442 7469

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,863 리뷰

TripAdvisor 평가  4.2/5  4,034 리뷰

Good location.

트립어드바이저 평점 4.0/5

CherieClenick TripAdvisor 인증 리뷰

Great location. We were on the bottom floor facing the Main Street. Room was clean and semi refurbished. Still very 90s vibe with an older bathroom. Breakfast was super average - we would go up around 8am and the food was either running out or old and soggy. The egg station was unmanned and whilst had potential to be good. It wasn’t. Overall the location was the main sell, rooms are clean and tidy but when you are paying over $500 AUD you tend to judge more harshly.

Kia ora Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our location and found your room clean and tidy. At the same time, we’re sorry to read that other aspects of your stay did not meet expectations, particularly in relation to breakfast and overall value. Your comments about the breakfast experience have been noted and shared with our food and beverage team, as consistency and freshness are very important to us. We also appreciate your honest remarks regarding the room style and bathroom, and we understand that expectations are higher at this price point. Thank you again for your constructive feedback. It helps us identify where we can improve, and we hope to have the opportunity to provide a better experience should you choose to stay with us again. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Nice stay

트립어드바이저 평점 5.0/5

Alyda123 TripAdvisor 인증 리뷰

We stayed at this hotel for 2 nights, were were on the ground floor, the hotel is in a great position to explore the town, we had dinner one night in the bar area, the food was nice and well presented. Our room was excellent it was clean and tidy and had everything we needed for our stay, this is the perfect place to stay if you are visiting this area. We went on the cable car ride and the Luge experience, well worth it and great views of the town. Just one word of warning. IF YOU ARE GOING TO BOOK THIS HOTEL AND YOU ARE TRAVELLING BY CAR, YOU MUST PRE BOOK A PARKING SPACE WITH THE HOTEL. We had booked through a third party and arrived about 19.00 in the evening, parking then is an absolute nightmare, we used MAN Street car park overnight 25 Dollars if you collect your car before 10am , we then parked on Adelaide Street, this is free all day, about 10 mins walk from the hotel, then Man Street again overnight

Kia ora, Thank you for taking the time to share such a detailed review of your stay. We’re pleased to hear you enjoyed our central location, found your room clean and comfortable, and had a nice dining experience in the bar. It’s also great to know you enjoyed the Skyline gondola and Luge experience — the views really are special. Thank you as well for sharing your parking tips with future guests. Parking in Queenstown can certainly be challenging, particularly in the evenings, and we appreciate you highlighting the importance of planning ahead when travelling by car. Your comments are helpful for others considering their options. We’re glad your overall stay was a positive one and hope to welcome you back again should you return to Queenstown. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Great location by the lake

트립어드바이저 평점 4.0/5

GlobetrottingSwede TripAdvisor 인증 리뷰

The hotel is functional and has no particular charm. It caters for groups and individual travelers. Good breakfast buffet, but don’t bother with any other meals, since they’re plenty of places to eat nearby.

Kia ora Thank you for taking the time to share your feedback. We appreciate your honest comments and are pleased to hear that you enjoyed the breakfast buffet. Our central location does place guests within easy walking distance of many excellent dining options, which many visitors find convenient during their stay. We understand your perspective regarding the overall feel of the hotel and value your feedback, as it helps us identify areas where we can continue to improve the guest experience. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

고객 평점 3.0/5

Shin K. 커플 - 전체(All) 통지 확인

바로 호수앞이라 입지가 매우 좋음. 중앙정원도 예쁘고, 관리가 잘되어보임. 다만, 여름인데도 이이 동네 기온이 낮아서 좀 추웠는데, 객실안에 라디에이터가 없어서 공기가 차가웠음.

Hello Shin K., Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our lakeside location and the central garden. We do, however, apologize that the room temperature was uncomfortable during your stay. We appreciate your comments regarding the heating, and your feedback has been shared with our team as we continually look for ways to improve guest comfort. We hope to have the opportunity to welcome you back to Novotel Queenstown Lakeside for an even more enjoyable stay in the future. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

Not a 4 Star Hotel, but the price sure is.

트립어드바이저 평점 3.0/5

Denise W TripAdvisor 인증 리뷰

This is not a 4 star hotel and the price is premium! Plus, no parking for hotel guests, although that’s how it was promoted. The bathroom had missing paint and crackling. The mountain view: yes, we got that, past the shops. Not what I expected for a property that touts itself as a 4 star.

Kia Ora Thank you for taking the time to share your feedback. I’m sorry to hear that your stay did not meet your expectations, particularly in relation to the room condition, parking arrangements, and overall value. I apologise for the disappointment caused by the bathroom condition you experienced, as well as the view not aligning with what you anticipated from the room description. Your comments regarding maintenance and presentation have been noted and shared with the appropriate teams. I also understand your frustration regarding parking. Due to our central lakeside location, on site parking is limited and offered via valet service. We aim to be transparent about this in our booking information, and I’m sorry if this did not come across clearly at the time of your reservation. While many guests appreciate our location and proximity to town, I regret that your overall experience fell short of what you would expect from a four star property, especially given the rate paid. Thank you again for your honest feedback. It is appreciated and helps us identify areas where improvement is needed. Sincerely, Tristan Shepherd Guest Relations Team, Novotel Queenstown Lakeside

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,025 리뷰 9.1/10 위치
  • 1,878 리뷰 6.1/10 객실
  • 1,829 리뷰 8.4/10 서비스
  • 23 리뷰 6/10 인터넷 가격
  • 744 리뷰 5.6/10 안락함
  • 571 리뷰 3.5/10 분위기
  • 520 리뷰 5.2/10 편의 시설
  • 513 리뷰 8.3/10 조식

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