Mercure Queenstown Resort 4성

고객 평점 (ALL 평가) 4.3/5 1,461 리뷰

Mercure Queenstown Resort - Image 1
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호텔설명

호텔 추가 정보

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and paid on-site car park

숙박

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호텔 위치

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
뉴질랜드

GPS:-45.038529, 168.638685

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,461 리뷰

TripAdvisor 평가  4.0/5  1,931 리뷰

CONVENIENT LOCATION, UNBEATABLE VIEW.

트립어드바이저 평점 4.0/5

Gary E TripAdvisor 인증 리뷰

Arrived at the Mercure in time to celebrate my wife's birthday and were rewarded with a room featuring a large picture window spectacularly overlooking the lake and mountains...couldn't have asked for better. In addition my wife was presented with a "happy Birthday" platter and birthday car just to top it off. Dinner with good NZ wine in the restaurant, once again with the stunning lake and mountain view. The bar/lounge area is pleasantly comfortable and relaxing, overlooking the restaurant and of course the view. The location is only minutes by car from town where you'll find a great range of cafes, restaurants and bars. In the CBD parking is frequently only 30 minutes but there is also a 120minute zone just a couple of blocks off the main street. The hotel has a large open car park that is patrolled at night but be prepared to pay $15 a night for the parking. Parking on the street is free, but it's a busy road and the hotel park is worth the fee. As with other hotels on our self drive holiday the Mercure was selected as part of the package, but we don't feel we could have chosen better.

Dear Gary, Thank you for taking the time to share your wonderful experience at Mercure Queenstown Resort. We are delighted to hear that your wife's birthday celebration was a memorable one, enhanced by the stunning views from your room and the little touches we provided. It is gratifying to know that you enjoyed the dining experience in our restaurant, paired with New Zealand wine amidst the picturesque backdrop. We appreciate your comments regarding the convenient location of our hotel, as well as the parking options available. We strive to ensure that our guests have access to comfortable amenities and a relaxing atmosphere, and it is encouraging to know that you found our lounge area accommodating. Thank you once again for your feedback. We hope to welcome you back for another delightful stay in the future. Best regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort

고객 평점 4.0/5

Hanjin L. 가족 - 전체(All) 통지 확인

중심가와 떨어져 있지만 그것이 장점인 곳이에요. 뷰가 너무나도 멋진 곳이라 침대에서 그림 같은 풍경을 바라볼 수 있어 좋았어요.

Dear Hanjin L., Thank you for sharing your positive experience at our resort. We are delighted to hear that you enjoyed the stunning views and the unique location that offers a serene escape from the city. We hope to welcome you back for another picturesque stay. Best regards, Alex Andrew Assistant Manager Mercure Queenstown Resort

고객 평점 5.0/5

Hongju K. 가족 - 전체(All) 통지 확인

한국인 담당직원이 너무 친절하게 설명 잘해주셨습니다. 감사합니다.

Dear Mr. K., Thank you very much for your wonderful review and kind words. We’re delighted to hear that you enjoyed your stay and that Ribin made your experience even more comfortable and welcoming. We truly appreciate your support and hope to welcome you and your family back to Mercure Queenstown Resort again soon. 감사합니다! Warm regards,

Everything good except .....

트립어드바이저 평점 3.0/5

MrFlibble4747 TripAdvisor 인증 리뷰

Everything fine until 6am breakfast, Bain Marie food was stone cold I always thought food was cooked and then placed in baine maries to keep it hot but this hotel has a new approach, stick cold food in? Beyond a joke! Have another night to enjoy so will retest breakfast tomorrow and they will get instant feedback!

Dear Mr. Flibble, Thank you for sharing your feedback. We’re very sorry to hear about your experience at breakfast — this is certainly not the standard we aim to deliver. Your comments have been shared with our kitchen team to ensure hot food is consistently served and temperature-checked before service. We appreciate your understanding and hope that your next breakfast experience with us was much improved. Thank you again for bringing this to our attention. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

고객 평점 5.0/5

Minwoo K. 1인 - 전체(All) 통지 확인

위치도 좋고 숙박도 좋았습니다. 특히 호텔 직원들이 친절했습니다

Dear Minwoo, Thank you for your kind feedback! We’re so pleased to hear you enjoyed your stay, especially our friendly team and great location. We hope to welcome you back to Mercure Queenstown Resort again soon for another pleasant stay. Warm regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 723 리뷰 7.6/10 위치
  • 1,489 리뷰 7.8/10 객실
  • 1,035 리뷰 8.3/10 서비스
  • 31 리뷰 4.4/10 인터넷 가격
  • 382 리뷰 5.8/10 청결도
  • 317 리뷰 6.2/10 조식
  • 287 리뷰 6.1/10 가격 대비 가치

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