Mercure Queenstown Resort 4성

고객 평점 (ALL 평가) 4.3/5 1,738 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

호텔설명

호텔 추가 정보

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

숙박

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호텔 위치

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

전화
팩스 +64 3 442 7354

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,738 리뷰

TripAdvisor 평가  4.0/5  1,915 리뷰

Nice hotel

트립어드바이저 평점 4.0/5

Aashild G Couples - TripAdvisor 인증 리뷰

A great place to stay about 2 km outside Queenstown. A fantastic view from the restaurant, but with a garden view, it was not much to see. The breakfast was ok, but not a lot of choice, and the bread was very limited. The staff was smiling and helpful at all times. A place we can recommend, but too many hills if you want to walk to the town.

Dear Aashild G, Thank you for your kind review! We’re thrilled to hear you enjoyed our fantastic views and found our staff to be helpful and friendly. Your feedback about the breakfast is invaluable, we’ll be sure to take it into consideration as we work to expand our offerings. We understand that the hill to and from town can be a challenge, but we’re glad you found value in your stay overall. Thank you for recommending us and we hope to welcome you back for another visit soon! Warm regards, Kay

Excellent value

트립어드바이저 평점 5.0/5

Teresa L 가족 - TripAdvisor 인증 리뷰

I agree with earlier reviews that the hotel is due for refurbishment and renovations in places. But. It is a beautiful hotel, still. For this price, where else in this area can you get a table at breakfast and dinner with those views, or sit by a stone fireplace with a glass of wine with those views, or snag a room with those views? It's right next door to a hospitality training facility, and if any students are training at the hotel, they are putting in a lot of effort to be good at what they do: service overall was excellent, and almost all the staff we encountered were exceptionally friendly and helpful. Special thanks to all three of the breakfast managers we encountered for all their help with dietary requirements, and to Hannah, Anu, and Mercedes at reception. I was perfectly happy to trade off the ageing decor and extra two minutes' drive out of Queenstown for a great rate, warm and friendly service, incredible views, and all the facilities of what is essentially still a five star hotel if you have the mindset to see it for what it is. We extended our stay by several days and would happily stay here again. Tips: Plenty of gluten free options. The walk into Queenstown is much shorter than Google maps suggests, but it is uphill for the first two hundred metres and will take longer for younger walkers or those with adaptive needs. Coming back is mostly uphill from the lake, or it's a couple of stops on the bus from the Crowne Plaza bus stop to the Heritage bus stop, and a short uphill walk from there. Or get off at the next stop and it's an easy 4 minute downhill walk instead. There's a beautiful walk down to the lake esplanade via the trail just past the Heritage bus stop -- much nicer than the sidewalk, and my kids loved it.

Dear Teresa L, Thank you for taking the time to share your thoughtful feedback, we have marked this as a favourite of ours, it was so lovely to read! We're delighted to hear that you enjoyed the beautiful views and our warm, friendly service. Your recognition of our staff truly means a lot to us. We appreciate your understanding regarding our need for refurbishment, and we’re actively working on plans to enhance the experience for our guests. It's great to hear that you found value in your stay and that you enjoyed the gluten-free options we provide. Thank you for the helpful tips about the walk to Queenstown; we’re sure they will be useful for future guests. We look forward to welcoming you back for another stay soon! Warm regards, Kay

Excellent stay

트립어드바이저 평점 5.0/5

amirsohil TripAdvisor 인증 리뷰

Friendly staff, nice design, good food. Staff are friendly, special thank housekeeping staff conrodo,ayani and shunta they cleaning nicely room bed was amazing the foods are yummy. Comfortable bed and hot water pooI love it and sure will go again .

Dear Amir, Thank you so much for your wonderful review and for choosing to stay at Mercure Queenstown Resort! We’re delighted to hear that you enjoyed your stay, from the friendly service and stylish design to the comfortable beds and delicious food. It’s especially gratifying to know that our housekeeping staff - Conrodo, Ayani, and Shunta — made a positive impression. We’ll be sure to pass along your kind words to them! We look forward to welcoming you back for another exceptional stay in the future. Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

좋은 위치, 아코르 멤버에 대한 친절한 대우

고객 평점 5.0/5

익명 가족 - 전체(All) 통지 확인

시내에서 조금 먼데, 걸어도 좋고, 우버 타도 11불 정도라 크게 불편하진 않았어요. 뉴질랜드 여행 중 거의 유일하게 업그레이드 혜택을 받았습니다. 방을 2개 예약했는데, 모두 호수 전망으로 배정해주셨어요. 주차장도 전용 한 칸 만들어주셔서 편하게 이용했습니다. 시설은 좀 낡기는 했는데, 깨끗한 편이에요. 핫텁과 사우나도 이용하니 좋았습니다. 조식은 간단한 구성이지만 맛이 좋은 편입니다.

Dear Jihye, Thank you for your wonderful feedback on your stay at the Mercure Queenstown Resort! We’re thrilled to hear that you enjoyed the lake view upgrade and dedicated parking space, and we’re especially pleased that our efforts to recognise and reward your Platinum status made your stay even more memorable. It’s great that you found our facilities clean and enjoyed using the hot tub and sauna. We also appreciate your positive comments on the breakfast, and we’re glad you found it tasty. We look forward to welcoming you back on your next visit to Queenstown! Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

A great hotel with a brilliant view

트립어드바이저 평점 5.0/5

Southisletraveller TripAdvisor 인증 리뷰

We have enjoyed every stay we have had at the Mercure. As we couldn't get into our Fernhill house we stayed for 3 days at Mercure. Your hotel is superb. However your staff are exemplary. Everyone has been so personable and professional. Give a shout out to Fuo, who managed the bar every night we were there. He is awesome as a manager. Such a joy to deal with. NZ needs more people like him. Also well done with your happy hour. Each night involved having friendly chats with various people. We had a great stay. Garry and Deborah (406)

Dear Garry and Deborah, Thank you for your wonderful review and for taking the time to share your experience at the Mercure Queenstown Resort! We're thrilled to hear that you enjoyed your stay and found our hotel to be superb. It's fantastic to know that Fou made such a positive impact during your visit. We'll certainly pass on your kind words to him — he will be delighted to hear your feedback. We’re also glad you enjoyed our happy hour and had the opportunity to connect with other guests. We look forward to welcoming you back for another great stay! Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 693 리뷰 7.8/10 위치
  • 1,590 리뷰 8/10 객실
  • 1,159 리뷰 8.6/10 서비스
  • 21 리뷰 4.8/10 인터넷 가격
  • 405 리뷰 6.3/10 청결도
  • 345 리뷰 6.3/10 조식
  • 268 리뷰 6.3/10 가격 대비 가치

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