Sofitel Queenstown Hotel and Spa 5성

고객 평점 (ALL 평가) 4.5/5 1,077 리뷰

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Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
Sofitel Queenstown Hotel and Spa - Image 3
Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, 뉴질랜드

호텔설명

호텔 추가 정보

  • Central location in Queenstown’s dining, shopping and adventure district

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

숙박

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객실 1

호텔 위치

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
뉴질랜드

GPS:-45.031318, 168.658901

전화
팩스 +64 3 450 0046

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,077 리뷰

고객 평점 5.0/5

Jongwoo P. 가족 - 전체(All) 통지 확인

Bonjour / Kia Ora Jongwoo, Thank you very much for your wonderful 100/100 review. We are delighted to hear that you enjoyed our central location and found our team to be so friendly, proactive and kind. It is especially lovely to hear your compliments about our Concierge team. I will be sure to share your feedback with them, as it is always rewarding to know their local knowledge and quick thinking helped make your stay more comfortable. We also appreciate your feedback regarding room availability for longer stays. As a small hotel with a limited number of rooms, we can sometimes have challenges keeping the same room available across a 4–5 night stay, but we will always do our best to find the best possible solution for our guests. Thank you again for choosing Sofitel Queenstown Hotel & Spa. We hope to welcome you back on your next visit to Queenstown. Kind regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

고객 평점 3.5/5

Miseon K. 가족 - 전체(All) 통지 확인

Bonjour / Kia Ora Miseon, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay, particularly the afternoon tea, canapé service, and breakfast. It is wonderful to know that these offerings contributed to a relaxing and enjoyable experience. We sincerely appreciate your loyalty as an ALL Platinum member and understand your disappointment regarding the room upgrade. While upgrades are always subject to availability on the day of arrival, we do our best to recognise and reward our valued members whenever possible. We are also sorry to hear about the frustration you experienced with your Stay Plus night not appearing at the time of booking. We understand how disappointing this must have been, especially with a non-refundable reservation already made. We appreciate you sharing this feedback and encourage our guests to reach out to our team should they encounter any issues with their ALL benefits so we can assist wherever possible. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Sofitel Queenstown and providing an even more memorable experience in the future. Kind regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

고객 평점 5.0/5

Seoyoung L. 커플 - 전체(All) 통지 확인

Bonjour / Kia Ora Seoyoung, Thank you for sharing your wonderful feedback. We’re delighted to hear you enjoyed your 4-night stay in Queenstown and that our team helped make your experience so memorable. It’s especially pleasing to know you appreciated the kindness and service from our bar team during afternoon tea and evening cocktails, and we will be sure to pass your kind words on to Jen and the wider team. We truly appreciate your recognition, and we look forward to welcoming you back to Sofitel Queenstown on your next visit. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

고객 평점 5.0/5

Chanwoo Y. 커플 - 전체(All) 통지 확인

Bonjour Mr. Y., Thank you for your kind feedback. We are delighted you enjoyed your recent stay with us. I will be sure to share your kind words with our wider team, as they are a wonderful source of motivation. We look forward to welcoming you back again soon. Warm regards, Shakthi Weerasinghe Operations Manager Sofitel Queenstown Hotel & Spa

고객 평점 3.0/5

Eunha L. 가족 - 전체(All) 통지 확인

그 외 웹 사용자 평가 등급

  • 440 리뷰 9.5/10 위치
  • 563 리뷰 7.3/10 객실
  • 707 리뷰 8.9/10 서비스
  • 11 리뷰 1.4/10 인터넷 가격
  • 266 리뷰 6.4/10 안락함
  • 191 리뷰 7.9/10 분위기
  • 167 리뷰 7.5/10 조식
  • 102 리뷰 5.6/10 청결도

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