Hotel St Moritz Queenstown - MGallery Collection 5성

고객 평점 (ALL 평가) 4.5/5 1,998 리뷰

Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4

호텔설명

호텔 추가 정보

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

숙박

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호텔 위치

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,998 리뷰

TripAdvisor 평가  4.5/5  2,649 리뷰

2023으뜸 시설

위치가 좋고 서비스가 최고였음

고객 평점 5.0/5

T.a. 가족 - 전체(All) 통지 확인

직원들의 응대 태도가 훌륭하다. 애초에 앱에서 예약이 안 되었으나 호텔측에 메일을 보내서 편리하게 예약할 수 있었다. 플래티넘 멤버에게 룸 업그레이드가 있었으며, 룸은 청결하고 아늑하며 공간도 넓었고 욕실도 사용하기에 편리하며 잘 관리되고 있었다. 욕조도 정말 크고 깨끗했다. 아이 동반 가족에게 특히 추천한다.

Thank you for your loyalty and the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Simpson Rooms Division Manager

Disappointed

트립어드바이저 평점 3.0/5

AJP1502 TripAdvisor 인증 리뷰

Our suite had a wonderful view and we found the location very convenient to walk to the town (beware if you don’t like steep hills). However, this is not a 5 star hotel. The breakfast is not great and often there was very little food available as it had run out. The toaster was appalling (at least 10 minutes to toast the bread!). Also it was not explained that coffee, other than from a thermos (really!) was extra. Housekeeping was not adequate, not only in terms of cleanliness (someone else’s mouthwash stain on the outside of the sink for at least 4 days) and lack of cleaning of the room after returning to the room at 5pm and hanging out the “please clean” sign at 8am. Also the bathrobes were awful, very clingy, and no slippers, only socks (apparently to be environmentally friendly but i believe it is a cost cutting exercise). We used the gym which was very “sad”. At this price point I expected much better,

Great hotel, within walking distance of town centre.

트립어드바이저 평점 5.0/5

David K Couples - TripAdvisor 인증 리뷰

We had booked the St Moritz, for a piece of luxury at the end of a month long holiday in Hawaii and New Zealand. The hotel is lovely and located on a hill overlooking the beautiful lake Wakatipu and surrounding mountains. The downside of the hotel being located on a hill is the steep walk up and down to the town, but this didn’t bother us. The staff are super friendly and helpful, the rooms are of 5 star quality with all the amenities you would expect. The bed was insanely comfortable and therefore slept really well. The inclusive breakfast was excellent and dining room had great views over the lake. The nightly cost was a little over our usual budget, but it was well worth it. If you choose not to have the room cleaned, you receive a $10 per person credit to use in the restaurant, which we intend to do on our last night. Highly recommended!

Thank you for your wonderful review! We are glad you chose to stay with us for a luxurious end to your trip. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.

5 star hotel...but not 5 star service

트립어드바이저 평점 4.0/5

Robert O TripAdvisor 인증 리뷰

The hotel is nicely located close to the lake and close to town. Own parking facility. The hotel is well decorated. Rooms are perfect and at 5 star level. So, basically everything is ready for a 5 star stay. But the service is not 5 star. Rooms were cleaned day 1 at 5 pm and day 2 at 4 pm (after complaining). Breakfast service is slow and not very competent. Coffee takes ages, eggs overcooked. Also strange that when your breakfast is included in your stay, you still have to pay extra for your breakfast coffee. If you are 5 star, and you have 5 star prices, you all so need to provide 5 star services. They are a bit penny wise and pound foolish. We asked them to print 7 pages. They wanted to charge us NZ$ 2,80 for this. Why would you do this in a 5 star hotel? It is not about the money, but the way you set the service. Pity, as the hotel is really nice and the rooms are very good.

위치가 좋고 직원이 친절함

고객 평점 5.0/5

J. 커플 - 전체(All) 통지 확인

약간 경사진 곳에 위치하지만 퀸즈타운 시내를 즐기기에 괜찮았음 만나본 모든 직원이 친절해서 기분 좋은 숙박이 되었음

Dear Jahong, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I'm absolutely delighted you enjoyed your visit so much. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 630 리뷰 8.5/10 위치
  • 1,216 리뷰 8.5/10 객실
  • 1,033 리뷰 8.6/10 서비스
  • 22 리뷰 1.4/10 인터넷 가격
  • 297 리뷰 8.6/10 분위기
  • 265 리뷰 7.6/10 조식
  • 216 리뷰 7.5/10 청결도
  • 187 리뷰 3.5/10 가격 대비 가치

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