ブレイクフリー ザ ポイント 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 204 件のレビュー

ブレイクフリー ザ ポイント - Image 1
ブレイクフリー ザ ポイント - Image 2
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239 Frankton Road, 9300 クイーンズタウン, ニュージーランド

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 街の中心部から1.5km

  • 空港から7km

  • スキー場に近接

  • ワカティプ湖の桟橋に近接

  • 街の中心部が徒歩圏内

当ホテルの客室

客室

スタジオレイクビュー

  • 2人
  • 35 m² / 376 sq ft
  • 寝具 1 x キングサイズベッド

ホテル所在地

ブレイクフリー ザ ポイント

239 Frankton Road
9300 クイーンズタウン
ニュージーランド

GPS:-45.033865, 168.681717

電話番号
ファックス +64 3 441 1898

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • Wifi
  • エアコン
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  204 件のレビュー

トリップアドバイザーの評価  4.0/5  427 件のレビュー

The location of this apartment is excellent, and it exceeded our expectations in every way.

トリップアドバイザーの評価 5.0/5

Sharad K トリップアドバイザー認証口コミ

The location of this property is truly fantastic. It was impeccably clean and had all the amenities we needed. The communication with the host before our arrival and during our stay was excellent, as they were prompt and helpful in addressing any questions or concerns. Overall, our experience at this place was satisfying, and we cannot praise Jitesh Lal, the receptionist, enough for his assistance. Regardless of the issue, Jitesh Lal was always available and willing to help. The only downside was the steep driveway, which posed a challenge for our 12-seater minibus. Despite this, we highly recommend staying here!

awesome location - awesome value for money

トリップアドバイザーの評価 5.0/5

tuffle2017 トリップアドバイザー認証口コミ

The best location - easy walk or drive to town. Rooms so clean and warm. Very spacious apartment. Best apartment we have stayed in yet at Queenstown - can highly recommend. Thank you to the management staff - nothing seemed to much trouble.

Dear valued guests, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Shockingly poor Accor accommodation with dirty carpets, unventilated bedroom, unstable toilet

トリップアドバイザーの評価 1.0/5

joelfrancish トリップアドバイザー認証口コミ

My brother and I checked in expecting 4 nights tom Aug 26-30, 2023, and were given Room 7A, and boy, were we in for a nightmare of an accommodation. The accommodation was not the Studio Room that we booked through the Accor app. It was old and had dirty, damp carpets that were dusty and stained with food. Our bedroom was unventilated, stuffy, and claustrophobic, with no natural air flowing. A make-shift small window opened from the bedroom to the living space, but this couldn't solve the stuffiness and lack of ventilation. Our bathroom's toilet was not stable/attached to the floor anymore. Sitting down on the toilet would make it lean forward. I could see the adhesive starting to come off. We couldn't reach anybody past 5 p.m. and had to wait until the next morning to report our issues. We checked out the morning after and demanded a refund for the poor quality of the room. We are still waiting for the refund from the management. It is surprising, given it is listed as an Accor property, a hotel group that stands on quality. I've had the privilege to stay in a number of Accor properties before, and this, by far, is the WORST hotel experience I've ever encountered.

Dear Joel, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We certainly have processed your refund from our end on the same day you checked out but might take few more days by the time it reaches your account. Please call the property to discuss this further if needed. At the same time I am sure you wold appreciate that you were offered another room which is advertised on our website with same pictures as this was available for rest of your stay. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad Hotel Manager

Great location & views

トリップアドバイザーの評価 5.0/5

Salome P トリップアドバイザー認証口コミ

Enjoyed own space with family. Beddings were very comfortable, very clean place, great entertainment (TV), wifi. No cleaners during the week to distract our staying. Woke up to a great views took my breath away.

Dear Salome , Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Tired and needs maintenance

トリップアドバイザーの評価 2.0/5

Dianne B トリップアドバイザー認証口コミ

Unfortunately while the view from our room was spectacular the unit itself was disappointing . The couch and chairs needed cleaning the furniture and blinds were old The microwave had a sickly smell that could not be removed with wiping out. There were hand marks on the glass from a previous resident. While the manager was very accommodating the owners need to spend on refurbishing the unit.

Dear Dainne , Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 116 件のレビュー 9/10 サービス
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  • 76 件のレビュー 5/10 設備
  • 74 件のレビュー 4.3/10 清潔さ
  • 43 件のレビュー 4.3/10 雰囲気
  • 9 件のレビュー 2.7/10 料理

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周辺の他の施設

クイーンズタウンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。