ノボテルクィーンズタウンレイクサイド 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,611 件のレビュー

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Cnr Earl St and Marine Parade, ニュージーランド, 9300 クイーンズタウン, ニュージーランド

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ホテルのその他の情報

  • バーやレストラン、ショップまで徒歩圏内

  • Wi-Fi、ワークスペース、液晶TV、有料ムービー

  • モダンなダイニング、新鮮な地元の食材

  • あらゆるイベントに対応可能な明るい多機能スペース

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ホテル所在地

ノボテルクィーンズタウンレイクサイド

Cnr Earl St and Marine Parade, ニュージーランド
9300 クイーンズタウン
ニュージーランド

GPS:-45.033729, 168.661759

電話番号
ファックス +64 3 442 7469

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,611 件のレビュー

トリップアドバイザーの評価  4.0/5  3,984 件のレビュー

2023エクセレンス認証

A Pleasant Stay

トリップアドバイザーの評価 4.0/5

BaileysMother トリップアドバイザー認証口コミ

I stayed at the Novotel for two nights, each either side of a hiking trip in Fiordland. My standard rooms on both nights were clean and comfortable with adequate space for a solo traveller. Check in was efficient and the reception staff were informative about the hotel’s facilities and I was, on the second occasion, pleasantly surprised that my suitcase (that the hotel stored during my absence) was already in my allocated room upon my arrival. All the staff I encountered were very pleasant, helpful and welcoming. I understand the hotel is gradually refurbishing and made my bookings with this in mind. This didn’t impact upon my stay at all other than noticing that my bathroom basin could have been replaced due to a rather long crack - a visual rather than functional issue. Accommodation in Queenstown is always priced at a premium so the Novotel might not appear to be inexpensive compared to similar hotels in other locations. However, given the cost of other Queenstown options , it is good value for the price. 10/10 for the excellent location and access to other services, restaurants etc.

Dear BaileysMother, Thank you for your favorable review and we appreciate you choosing to stay with us at Novotel Queenstown Lakeside. I appreciate you highlighting that hotel pricing in the center of Queenstown does come at a premium and given our location we are still viable option for those travelers looking for a quality for price paid. I have passed on to the team in our concierge how having your luggage already in your room on your returning trip made a positive impact overall. Hope to see you again, Kind regards Annika Worth - General Manager

湖に近くゆっくり滞在するには好立地再び訪れたい。

お客さまの声 3.5/5

Yukio S. ファミリー - 確認済みレビュー すべて

旅の計画段階では空室が無く､他の宿を予約 して数日過ごしましたが、空室が有るとの オファーが有り､急遽､予約を入れ宿泊を致しました。

Outdated and overpriced

トリップアドバイザーの評価 3.0/5

Wanderer39280143509 ファミリー - トリップアドバイザー認証口コミ

The location is the best thing about this hotel.Otherwise, needs major renovations to what is obviously a tired hotel.Our toilet failed one day. A quickie "repair " was undertaken but it still did not work properly. It took a lot of convincing to change rooms.Despite 5 nights accommodatiin, they insisted I pay for one coffee (had at breakfast - their machine was serving up syrup- derived coffee) at a cost of $5.61 (incl GST and credit card surcharge).The girl also tried to charge me for a wine package that we neither ordered nor set eyes on. The hotel is NOT up to the level of their charges!

Good location, but lacked the basics of hospitality.

トリップアドバイザーの評価 3.0/5

Teresa L トリップアドバイザー認証口コミ

The hotel room was clean and the beds were comfortable. The location is excellent and the usual Novotel perks for kids were very welcome -- my kids loved the small play lounge next to reception. Housekeeping and evening shift staff in the restaurant and bar area were exceptional. My kids wrote happy notes to housekeeping. The waiter in the restaurant on our first night was warm and welcoming and extremely attentive -- he was so helpful with identifying good choices from the menu for our allergies. Every time we encountered him he was friendly and courteous -- he rescued what turned out to be a less than standard experience. As other reviews have mentioned, parking is expensive -- but on the upside it includes a (not optional) valet service. For us this was the simplest option for one parent + two kids + three suitcases + hand luggage. Check-in was not the warmest welcome and was a little slow. No information was given about guest services and hotel amenities -- we were just directed to our room. Dinner in the restaurant was excellent and breakfast was great, and the bar is a lovely place to sit at the end of the day. Our best meal of the stay was in front of the fire on our last night. Few of the many staff we saw at breakfast ever greeted us or spoke, with the exception of whoever was ticking off the guest list each day. Smiles were few and far between. Several staff ignored me when I tried to get their attention to ask about refilling milk or allergen information -- I gave up trying by day three. Our stay was going OK until we were made late one morning by a receptionist who forgot to tell concierge that we had requested our car. Mistakes happen, but when I politely enquired at reception after 15 minutes spent waiting, what followed was frankly a very poor standard of service, during which a staff member pretended to have poor English, which was magically restored when I finally showed some annoyance. The manager rang our room later that evening after I'd notified reception that I'd like the issue looked into. I was offered the cost of parking taken off my bill in apology. I refused, explaining I had only wanted staff to understand how they had made me feel, but she insisted, and I accepted with thanks. On the final day, however, my car was left parked in the middle of the entrance to the hotel driveway -- photos attached.

Great Skiing holiday in comfort

トリップアドバイザーの評価 5.0/5

GarfoftheBool Couples - トリップアドバイザー認証口コミ

Skiing holiday in New Zealand. Four days of skiing only. We flew over the ditch for a quick break. Squashed in as much time on slopes as possible. IT WAS GREAT!! The accommodation was fantastic. Clean, comfortable, quiet, relaxing, great service and a lovely restaurant.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,143 件のレビュー 9.4/10 ロケーション
  • 2,081 件のレビュー 6.1/10 客室
  • 2,074 件のレビュー 8.8/10 サービス
  • 22 件のレビュー 3.1/10 インターネット
  • 783 件のレビュー 5.4/10 快適さ
  • 624 件のレビュー 6.3/10 清潔さ
  • 613 件のレビュー 4.5/10 設備
  • 579 件のレビュー 7.5/10 朝食

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クイーンズタウンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。