ソフィテルクイーンズタウンホテルアンドスパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 783 件のレビュー

ソフィテルクイーンズタウンホテルアンドスパ - Image 1
ソフィテルクイーンズタウンホテルアンドスパ - Image 2
ソフィテルクイーンズタウンホテルアンドスパ - Image 3
ソフィテルクイーンズタウンホテルアンドスパ - Image 4

説明

ホテルのその他の情報

  • SOスパと最新式のジム

  • 3つのブティックミーティングスペース

  • レストラン2軒、ワイン & ジャズバー1軒

  • ALLSAFE認証取得済み

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ソフィテルクイーンズタウンホテルアンドスパ

8 Duke Street, PO Box 1797, ニュージーランド
9300 クイーンズタウン
ニュージーランド

GPS:-45.031318, 168.658901

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  783 件のレビュー

トリップアドバイザーの評価  4.5/5  1,982 件のレビュー

2024エクセレンス認証

I don’t want to go to this hotel anymore

トリップアドバイザーの評価 1.0/5

Joanna V トリップアドバイザー認証口コミ

Bonjour Q1984FVjoannav, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. We take all guest comments seriously and always strive to improve our services. While we understand your frustration, we believe that you may not have had the opportunity to fully experience the high standard of service that we pride ourselves on at Sofitel. As one of the most preferred luxury hotels in the area, we are known for our exceptional attention to detail, personalized service, and luxurious amenities. Our team is dedicated to ensuring that every guest enjoys an unforgettable stay, and we regret that this was not reflected during your visit. If you wish to share your experience in further detail, please don’t hesitate to reach out to me directly at pradnya.lohate@sofitelqueenstown.com. We would love the opportunity to welcome you back and provide you with the experience you deserve. Kind Regards, Pradnya Lohate Front Office Manager

Sofitel Queenstown- very convenient and helpful staff

トリップアドバイザーの評価 5.0/5

Lili W トリップアドバイザー認証口コミ

Bonjour Lili, Thank you for sharing such a glowing review of your stay at Sofitel Queenstown! We’re thrilled to hear that you enjoyed your time with us and found our location convenient and our staff helpful. It’s especially heartwarming to know that Shane, our Concierge, made such a positive impact on your experience. He truly embodies our commitment to excellence, and we’re delighted that his recommendations and assistance enhanced your visit. Your kind words will mean the world to him! We’re also grateful for your appreciation of our housekeeping team. Their flexibility and dedication to ensuring your comfort are qualities we value deeply, and we’re so pleased they were able to accommodate your needs with a smile. Thank you once again for choosing Sofitel Queenstown and for highlighting the efforts of our team. We hope to have the pleasure of welcoming you back in the near future for another wonderful stay! Kind Regards, Pradnya Lohate Front Office Manager

Great

トリップアドバイザーの評価 5.0/5

soph1407 Couples - トリップアドバイザー認証口コミ

Bonjour Soph1407, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service, the comfort of your room, and the amenities we offer. It's great to know that our location worked out perfectly for you. We strive to make every guest feel welcome, and we're so happy that we could make your stay memorable. We look forward to welcoming you back soon! Kind Regards, Pradnya Lohate Front Office Manager

スタッフが、丁寧、親切だった

お客さまの声 4.5/5

匿名 ファミリー - 確認済みレビュー すべて

Location is king but experience depends on the room and view

トリップアドバイザーの評価 3.0/5

ZZ Q トリップアドバイザー認証口コミ

Bonjour zzq2024, Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you enjoyed our central location, the convenience of being close to Queenstown's attractions, and the comfort of the spa bath after a day of exploring. It’s also great to know you appreciated the essentials in our gym, though we apologize for the inconvenience with the access key. We sincerely regret the areas where we fell short of your expectations. Your comments about the toilet pressure, Wi-Fi issues, and the air conditioning instructions have been noted, and we will work on addressing these matters promptly. Additionally, we are sorry for the oversight with housekeeping leaving the curtains open and the lack of modern TV functionality. Your suggestion for more thoughtful details is valuable, and we will take this into account as we strive to enhance our guests' experiences. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an improved and memorable stay in the future. Kind Regards, Pradnya Lohate Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 336 件のレビュー 9.4/10 ロケーション
  • 435 件のレビュー 7.6/10 客室
  • 541 件のレビュー 9.2/10 サービス
  • 11 件のレビュー 2.9/10 インターネット
  • 144 件のレビュー 7.4/10 雰囲気
  • 119 件のレビュー 8.2/10 朝食
  • 102 件のレビュー 7.6/10 清潔さ

Powered by Trustyou

Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

周辺の他の施設

クイーンズタウンのすべてのホテル