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ホテル ソフィテルクイーンズタウンホテルアンドスパ 5 つ星

お客さまの声 4.7/5 4,663 件のレビュー

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ソフィテルクイーンズタウンホテルアンドスパ
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このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

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チェックインは14h00からです

チェックアウトは11h00です

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  • 手動温度制御
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ホテル所在地

ソフィテルクイーンズタウンホテルアンドスパ

8 Duke Street
PO Box 1797
ニュージーランド
9300 クイーンズタウン
ニュージーランド

電話番号: +6434500045

ファックス: (+64)3/4500046

チェックインは14h00からです

チェックアウトは11h00です

  • Intercity Coachlines :  ZQN Terminal

  • State Highway 6 : 

  • 飛行機で

    QUEENSTOWN AIRPORT 7km / 4.35 マイル - シャトルバス有料

  • 飛行機で

    Queenstouw Int. and Dom. Airport 7km / 4.35 マイル - シャトルバス有料

GPS:-45.031318, 168.658901

当ホテルの客室

客室はすべて高級感あふれる優雅なデザインで、ソフィテルの MyBed、ダブルスパ、独立したレインシャワー、サラウンド音響のエンターテインメントシステム、エスプレッソマシン、床暖房、無線 LAN アクセス、フランス製の特別なアメニティを備えています。

レストランとバー

1789

お料理の種類: ビストロ

Experience 1789 within the heart of Sofitel Queenstown. Open for dinner, the menu is brimming with local ingredients and executed with traditional culinary technique. Dishes are designed to share and you will adore the hearty winter fare.

LEFT BANK BISTRO

お料理の種類: ビストロ

Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.

ミーティングとイベント

会議室

  • 会議室の数:3

  • 最大サイズ:95 m²

  • 最大ご利用人数:90 人

  • パーティの最大ご利用人数:70 人

詳細

お客さまの口コミ
ソフィテルクイーンズタウンホテルアンドスパ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.7/5

4,663 件のレビュー

トリップアドバイザーの評価 4.5/5

1,872 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

6 Star Service!

トリップアドバイザーの評価 5.0/5

lindaaireland 08/08/2021 トリップアドバイザー認証口コミ

Rose and her team were exceptionally welcoming and accomodating! The hotel itself is amazing but the team of professionals that work there made it that much better! The hotel itself is right in the heart of the city and close to all the main attractions.

Bonjour LindaIreland, Thank you so much for your Fantastique review! I am so pleased that you had such a great experience with us, and I want to thank you for mentioning our staff; and especially Rose - she will be very grateful! I am glad that you were able to make the most of our location, we are certainly very lucky! We look forward to welcoming you back to Sofitel Queenstown Hotel & Spa in the near future. Kind regards, Samuel Allum Guest Relations Executive

NZ Snow trip

トリップアドバイザーの評価 5.0/5

barryjmason 07/08/2021 トリップアドバイザー認証口コミ

Sofitel Queenstown is a great Hotel with friendly and helpful staff. The hotel is well situated in the center of town close to restaurants and facilities. The hotel is right across the road from the bus terminal to Coronet Peak and the Remarkables offering flexible times for heading up the mountain.

Bonjour Mr. BarryJMason, Thank you so much for your kind words! I am so pleased to hear that you've had such a wonderful experience with us. We are very proud of our location and are very lucky to be so conveniently situated. I am glad you made the most of it & I hope that you enjoyed your time up the slopes! Looking forward to welcoming you back to Sofitel Queenstown Hotel and Spa in the near future. Kind regards, Samuel Allum Guest Relations Executive

Beautiful hotel in central Queenstown

トリップアドバイザーの評価 5.0/5

bridgetchugg 11/04/2021 トリップアドバイザー認証口コミ

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive

Perfect place to stay

トリップアドバイザーの評価 5.0/5

HollieP155 10/04/2021 トリップアドバイザー認証口コミ

Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.

Bonjour HollieP155, Thank you so much for your wonderful Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your feedback that you had a truly wonderful stay, from our friendly ambassadors, beautifully appointed guest room and of course delicious foods, I can see you had a memorable time. Thank you once again and we look forward to welcoming you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Great Hotel in good location

トリップアドバイザーの評価 5.0/5

sravi2021 30/03/2021 トリップアドバイザー認証口コミ

Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.

Bonjour sravi2021, Thank you so much for your recent Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read such a wonderful review like yours. I can see from your comments that you enjoyed your beautifully appointed guest room, the delicious breakfast and the great service from our team. Thank you once again for your feedback and it will be my pleasure to share your comments with the entire team. We look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive

Great to be back at Sofitel Queenstown

トリップアドバイザーの評価 5.0/5

hollyhocks2017 17/03/2021 トリップアドバイザー認証口コミ

We’re regular visitors to the Sofitel, Queenstown and we always enjoy returning to this great hotel. The hotel has a great location right in the middle of beautiful Queenstown, staff are all incredibly friendly and professional, we always get a great room and the food is excellent!

Bonjour hollyhocks2017, Thank you for your recent Trip Advisor Review. I am truly delighted to read that once again you had another very enjoyable stay here at Sofitel Queenstown Hotel & Spa. From our central location to our wonderful ambassadors and not to forget the delicious food provided, I can see you had a great time. From myself and all of the team, thank you for your kind comments and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Always top notch

トリップアドバイザーの評価 5.0/5

marysuecritchlow 04/03/2021 トリップアドバイザー認証口コミ

We stayed at the Sofitel in Queenstown recently and, as always, it was great. The staff are always friendly and helpful. The room is larger than most hotels, making it very comfortable. Highly recommended!

Bonjour marysuecritchlow, Thank you for taking the time to review your recent Sofitel Queenstown stay. I am truly delighted to read your wonderful review and I can see from your feedback that you had a great stay. From our friendly helpful ambassadors to your beautifully appointed guest room it is so nice to read your very kind words. I do hope that we will have the opportunity to welcome you back once again in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

great ambience

トリップアドバイザーの評価 4.0/5

Vickey M 21/02/2021 トリップアドバイザー認証口コミ

beautiful hotel to stay, close to the lake, restaurants shops and cafes. Room was very comfortable great to have a door outside to a cute balcony. Bathroom with its heated floor and spa bath was very welcome

Bonjour & Kia Ora Vickey M, Thank you for reviewing your stay at Sofitel Queenstown Hotel & Spa. It is a pleasure to read that you had a lovely time during your stay with us and how our central location helped you explore what our beautiful Queenstown has to offer. I am also glad to read that our room amenities are one of your likings and you could take advantage to enjoy during the stay. I am proud to share your lovely review to the rest of the team. We look forward to welcome you again in the coming future. Warm regards, Annabelle Hung Front Office Manager

Loved our stay

トリップアドバイザーの評価 5.0/5

murrbren 20/02/2021 トリップアドバイザー認証口コミ

location excellent. Staff excellent, friendly and accommodating. Room great, larger than the average hotel room with lovely bathroom and separate shower, that is the shower wasn't over the bath. Would certainly book here again. We had breakfast whilst here and it was certainly worthwhile.

Bonjour & Kia Ora murrbren, Thank you for taking time to review your stay at Sofitel Queenstown Hotel & Spa. I am delighted to read that you enjoyed your time in Queenstown. Our lovely double spa baths are one often highlighted by our guests as one of their favourite amenities! It is a pleasure to read that this was one of the things that stood out to you as well as our well situated location. Recognition is very important to us and we are thrilled to read that our Ambassadors met your expectations providing the genuine and friendly service that we pride ourselves on. We hope to have the privilege to welcome you back on your next visit to Queenstown. Warm regards, Annabelle Hung Front Office Manager

Good Staff

トリップアドバイザーの評価 5.0/5

Southerncut 13/02/2021 トリップアドバイザー認証口コミ

Staff make or break a hotel. In this case it is the former. A great hospitality team from breakfast to bar. Special thanks to club lounge guys very friendly. Good to see Daniel again :). Keep up the good work. Currently staying at Sofitel Auckland They could learn a thing or to with a trip to Queenstown. Look forward to our next trip,

Bonjour & Kia Ora Southerncut, Thank you for taking time to review your visit at Sofitel Queenstown Hotel & Spa. It is a pleasure to read how much you enjoyed your time with us. Your words truly are an encouragement for us to keep striving to make every stay memorable for our guests. I am proud to share your feedback to the F&B team, and it is for sure encourage ourselves to continue the best service. We look forward to welcome you back again sooner than we know. Warm regards, Annabelle Hung Front Office Manager

Always Sofitel!

トリップアドバイザーの評価 3.0/5

Pappus69 08/02/2021 トリップアドバイザー認証口コミ

Right in the heart of Queenstown. Super convenient to walk around, shopping, dining and relaxing. Services and very friendly staff members here. Definitely will be back more. Also, hopefully the border will open soon and bring tourists to boost up Queenstown tourism industry.

Bonsoir Pappus69, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. We truly appreciate your feedback and can see from your comments that you love the central location that we have and the friendly service from our wonderful ambassadors. I will be sure to share your feedback with the entire team. If you do wish to share any further feedback regarding your recent stay please feel free to contact myself directly guestrelations@sofitelqueenstown.com. We look forward to welcoming you back to Sofitel again in the very near future, thank you once again. Kind Regards, Lisa Cole Guest Relations Executive

Courage under fire

トリップアドバイザーの評価 5.0/5

Hebron112 05/02/2021 トリップアドバイザー認証口コミ

We had a couple of nights in Queenstown and were very appreciative of how superb the service was from everyone we came across despite the massive drop (up to 95% for some) in business. The staff who obviously have dual or extended roles now worked with style and panache and you never felt like they were struggling. Thank you for treating us like royalty and ensuring your challenges behind the scenes did not impact our stay in any way.

Bonjour Hebron112, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. We truly appreciate your very kind comments regarding your stay and our wonderful ambassadors. They are a true asset to the hotel and make us the Sofitel that we are today. It will be my pleasure to share your feedback with the entire team as everyone is working extremely hard given the current cirumstances. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Great location and very friendly staff

トリップアドバイザーの評価 5.0/5

Carmi_Sophia 13/01/2021 トリップアドバイザー認証口コミ

The location was excellent and very close to shops and restaurants. It is also a short walk to Skyline Gondola. The staff are very accommodating and friendly. We will definitely come back and stay in this hotel again. Thank you

Bonjour and Kia Ora Carmi_Sophia, Thank you for your time in reviewing your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much you enjoyed our central location which is close to everything, you have all of the shops and activities literally on your doorstep. You had also mentioned our friendly and accommodating ambassadors, they are a true credit to us here at Sofitel Queenstown and make us the hotel that we are today. I will be sure to share your kind comments with them. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Great service and a great stay

トリップアドバイザーの評価 5.0/5

brendanc0dy 28/12/2020 トリップアドバイザー認証口コミ

I couldn't be more happier with my stay at Sofitel, Lisa the Irish girl on reception provided excellent customer service and made my stay a pleasurable one. Also, I found the club lounge to be excellent and a very worthwhile experience.

Bonjour brendanc0dy, Thank you for your feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much of a great stay you had with us, the service from our ambassadors with a special mention to Lisa and our beautiful Club Lounge I can see you had a wonderful time with us. I will be sure to share your comments with Lisa and the team, she will be delighted. Thank you once again and we look forward to welcoming you back to Sofitel in the New Year! From myself and all of the team we wish you happy and healthy 2021!! Kind Regards, Annabelle Hung Front Office Manager

Excellent location great service

トリップアドバイザーの評価 5.0/5

markyaxley 18/11/2020 トリップアドバイザー認証口コミ

We had an awesome stay, from the first cheery welcome to the last day we were very well catered for; great location, modern facilities, excellent service, food and facilities were above expectations. Thank you everyone.

Bonjour and Kia Ora markyaxley, Thank you for your recent Trip Advisor Feedback regarding your Sofitel Queenstown stay. I am delighted to read how much you enjoyed the excellent location that we have, the wonderful service from our cheery friendly Ambassadors, the facilities that we offer and not to forget the delicious food in our beautiful restaurant. Thank you for your truly wonderful feedback and we hope to welcome you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Sofitel Stay

トリップアドバイザーの評価 5.0/5

gllyeates 15/11/2020 トリップアドバイザー認証口コミ

Great location, with views of the lake from our room ..Right in town, easy walking distance to all the shops and lake front.. The staff are excellent .. we enjoyed our stay and will defiantly return ..

Bonjour gllyeates, Thank you for your wonderful comments regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from you comments that you truly enjoyed the central location that we have and the beautiful view from your room. Thank you for mentioning our ambassadors and how excellent they are, I do agree that they are a true credit and an absolute asset to the hotel. I do hope that Sofitel will now be your chosen hotel for each and every Queenstown venture you now make in the future. We look forward to welcoming you back very soon, thank you once again. Kind Regards, Lisa Cole Guest Relations Executive

Short stay

トリップアドバイザーの評価 5.0/5

Derek P 12/11/2020 トリップアドバイザー認証口コミ

Probably the best hotel in Queenstown. Great location in the center of town - easy walk to shops and restaurants. Good sized rooms and excellent shower. Very friendly and attentive staff, both reception and bar/dining.

Bonjour Derek P, Thank you for taking the time to review your stay here at Sofitel Queenstown Hotel & Spa. It is a pleasure to read such amazing comments about how much you enjoyed our lovely hotel. From the central location and as you stated everything is within walking distance which is right on our doorstep. You beautifully appointed guest room and everything that it has to offer including the amazing bathroom with excellent shower. Thank you for mentioning our friendly and attentive ambassadors, from each and every part of the hotel the team work extremely hard delivering that unforgettable service. I thank you for your truly kind comments. From myself and all of the team, we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Perfect Queenstown getaway

トリップアドバイザーの評価 5.0/5

B585IJjulies 09/11/2020 トリップアドバイザー認証口コミ

I always look forward to staying at the Queenstown Sofitel! Such a fantastic hotel in a perfect location with outstanding staff and amenities. I’ve stayed for both business and leisure and I’d highly recommend it to anyone.

Bonjour B585IJjulies, We appreciate your comments regarding your recent stay here with us at Sofitel Queenstown Hotel & Spa. It truly is wonderful to read that every time you come back to stay with us here at Sofitel either on business or leisure that you have the most amazing stay. Thank you for your truly kind review and we look forward to welcoming you back to Sofitel for another perfect Queenstown getaway. Kind Regards, Lisa Cole Guest Relations Executive

Extended stay

トリップアドバイザーの評価 5.0/5

KerylC3 07/11/2020 トリップアドバイザー認証口コミ

Booked for four days, loved it and ended up staying for seven days. Excellent location, lovely rooms with comfortable beds and the most awesome staff you could ask for. Nothing we asked for was too much trouble. We look forward to returning!

Bonjour KerylC3, Thank you for taking the time to review your extended stay here at Sofitel Queenstown Hotel & Spa. It is an absolute pleasure to read such a wonderful review about how much you enjoyed your time with us and ending up extending by a further three nights. From our central location to your beautifully appointed guest room with the amazing MyBed I do understand why you extended. Not to forget our friendly and helpful ambassadors always going above and beyond to ensure our guests are well and truly looked after. From myself and all of the team, we would like to thank you for your fantastic feedback and look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Wished we had stayed longer

トリップアドバイザーの評価 5.0/5

Ziggy229 04/11/2020 トリップアドバイザー認証口コミ

We enjoyed the upgrade to a very nice corner room with 2 balconies. The hotel is very conveniently situated in the Queenstown CBD. Ralph and the breakfast team were very friendly and attentive. We look forward to returning next year.

Bonjour Ziggy229, Thank you so much for your wonderful review regarding your recent Sofitel Queenstown experience. It is truly wonderful to read how much of a great stay you had with us and I can see that Ralph our fantastic F&B Ambassador and the rest of the team looked after you so well each morning during your stay. Thank you for your kind words, I will be sure to share with Ralph and all of the team. From your beautifully appointed guest room, to the central location of the hotel, I am truly delighted that you had such an amazing time with us. Thank you once again for your kind review, we look forward to welcoming you back next year for hopefully and even longer stay. Kind Regards, Lisa Cole Guest Relations Executive

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