ソフィテルクイーンズタウンホテルアンドスパ 5 つ星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 932 件のレビュー
8 Duke Street, PO Box 1797, ニュージーランド
Intercity Coachlines: ZQN Terminal
State Highway 6:
QUEENSTOWN AIRPORT 7km / 4.35 マイル - シャトルバス有料
Queenstouw Int. and Dom. Airport 7km / 4.35 マイル - シャトルバス有料
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Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.
Experience 1789 within the heart of Sofitel Queenstown. Open for dinner, the menu is brimming with local ingredients and executed with traditional culinary technique. Dishes are designed to share and you will adore the hearty winter fare.
客室はすべて高級感あふれる優雅なデザインで、ソフィテルの MyBed、ダブルスパ、独立したレインシャワー、サラウンド音響のエンターテインメントシステム、エスプレッソマシン、床暖房、無線 LAN アクセス、フランス製の特別なアメニティを備えています。
James K トリップアドバイザー認証口コミ
Terrible experience. Went to the 1789 restaurant to celebrate my sisters graduation. Meals were fine, however, as she could not finish her meal she had asked for a takeout bag. She was swiftly declined a take out bag under the guise of 'Health and Safety'. Mildly concerned that they had served us a meal they had deemed a Health and Safety risk, we pushed further however we were told this is their policy with no reason given. I am a believer that once a meal is paid for, it belongs to the customer. To deny someone takeout as they deem the meal a health risk is ridiculous and insulting to the customers who are dining at the restaurant. Meals are OK but will not be returning.
This is my third visit to Sofitel Queenstown. Great place stay and perfect location. The rooms very spick and span and very comfortable beds for good night sleep. The breakfast was as usual the best and the overall the service was excellent and commendable. I highly recommend this property.
Great first time stay
Great first up stay, we had 2x rooms side by side for a family of 4, rooms were spacious and comfortable. All staff were friendly and obliging. We has breakfast each morning in eth restaurant and found the food of good quality, restaurant was a little small for the demand. We also enjoyed the 1789 restaurant one evening for dinner (only open Thurs to Sunday in June 2022) and would definitely dine there again. Overall a great stay in a very central location.
Sofitel hotel and spa
Amazing hotel right in the heart of Queenstown. Ladies book in for a massage or facial as you won’t regret it! My husband and I got a couples massage and it was amazing so very relaxing after a few hours drive. The breakfast buffet and set menu is also amazing. You can not fault this hotel!
The Club - the extra mile?
The Sofitel Club - Queenstown This lounge is a feature of the Millesieme - a French Club that goes the extra distance. The Sofitel brand is up there with the food and beverage at Club time. Tonight I had a short stay in Queenstown. The snow was terrific, but the Club requires a little attention to service. Entry is by swipe card, and everything else I self-service. That is until a customer asked for a cocktail or spirits. The attending hostess stated we don’t “do cocktails or spirits.” The customer’s needs went unmet, and she said to her companions, “I think I’m causing trouble,” after the hostess had checked with someone. Her drink needs were unmet. There is a range of spirits at the Club in most lounges, and the cocktail selection is not uncommon. There was a selection of New Zealand cheeses and three cold meets in the canapes. The cheese has crackers of two sorts. Well done. The cheese selections were not exceptional, but the cheddar was great…..The other selections as small quiche-like green (basil) flans? The further small enticement looked like a vol-au-vent of some sort. The usual description of the product was not noted. This is a minor feature to delight in the product on display. Now I have a query. I ventured to ask, “Do you have bread too to eat the cold meat selection?” Or had one, as how do you eat prosciutto, salami and/or ham sliced? The same waiting staff member said, “no.” I asked whether we have to eat the cold meat selection with the said ‘crackers’ - the response was as expected, “yes”, and no explanation other than “this is what we usually have.” I wondered why the prosciutto was dried out and chewy and cannot imagine it is tossed out every evening because of lack of consumption. The meats are still there an hour in, but crackers are served here. The two or three staff in the adjoining bar were not so busy, but no customer engagement occurred. The customers at the table next to me asked “if there was any Cabernet Sauvignon...” as the self-service replenishment was not extended to the wine selection. As it seemed available, the response was “yes” a new bottle was served and subsequently placed in the self-service area. The only engagement I noticed was when a serving staff asked their elite patrons, “what room are you in” with a clipboard in hand. The service aspect on the return to regular ‘Club’ is much less than expected, and indeed experiences at Auckland Viaduct and the Club 35 are back to normal with spirit, engagement and joie de vivre! C’est la vie n’est pas….