ホテルセントモリッツクイーンズタウン - Mギャラリーコレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,996 件のレビュー

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10-18 Brunswick street, PO Box 1116, 9300 クイーンズタウン, ニュージーランド

説明

ホテルのその他の情報

  • ワカティプ湖と周辺の山々の美しい眺め

  • 受賞歴を誇り、高くそびえる山々の眺めが美しいバーとレストラン

  • 敷地内にホットタブガーデン、サウナ、ジムあり

  • 高くそびえる山々のパノラマビューが美しいミーティング / イベントスペース

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ホテル所在地

ホテルセントモリッツクイーンズタウン - Mギャラリーコレクション

10-18 Brunswick street, PO Box 1116
9300 クイーンズタウン
ニュージーランド

GPS:-45.033963, 168.654742

電話番号
ファックス +64 3 442 4667

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,996 件のレビュー

トリップアドバイザーの評価  4.5/5  2,649 件のレビュー

2023エクセレンス認証

Disappointed

トリップアドバイザーの評価 3.0/5

AJP1502 トリップアドバイザー認証口コミ

Our suite had a wonderful view and we found the location very convenient to walk to the town (beware if you don’t like steep hills). However, this is not a 5 star hotel. The breakfast is not great and often there was very little food available as it had run out. The toaster was appalling (at least 10 minutes to toast the bread!). Also it was not explained that coffee, other than from a thermos (really!) was extra. Housekeeping was not adequate, not only in terms of cleanliness (someone else’s mouthwash stain on the outside of the sink for at least 4 days) and lack of cleaning of the room after returning to the room at 5pm and hanging out the “please clean” sign at 8am. Also the bathrobes were awful, very clingy, and no slippers, only socks (apparently to be environmentally friendly but i believe it is a cost cutting exercise). We used the gym which was very “sad”. At this price point I expected much better,

快適なホテルに親切なスタッフ

お客さまの声 5.0/5

Bunkichi ファミリー - 確認済みレビュー すべて

ホテルのスタッフの皆様にはお世話になりました。小さな子供を連れていたのですが、プレゼントを頂いたり、声をかけて頂いたりなど、気を遣って頂きました。また、急なイベントのキャンセル時には、代替プランを提案頂いたりなど、大変助かりました。ありがとうございました。

Dear Bunkichiro, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I'm absolutely delighted your family enjoyed your visit so much. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Beth March Front Office Manager

Great hotel, within walking distance of town centre.

トリップアドバイザーの評価 5.0/5

David K Couples - トリップアドバイザー認証口コミ

We had booked the St Moritz, for a piece of luxury at the end of a month long holiday in Hawaii and New Zealand. The hotel is lovely and located on a hill overlooking the beautiful lake Wakatipu and surrounding mountains. The downside of the hotel being located on a hill is the steep walk up and down to the town, but this didn’t bother us. The staff are super friendly and helpful, the rooms are of 5 star quality with all the amenities you would expect. The bed was insanely comfortable and therefore slept really well. The inclusive breakfast was excellent and dining room had great views over the lake. The nightly cost was a little over our usual budget, but it was well worth it. If you choose not to have the room cleaned, you receive a $10 per person credit to use in the restaurant, which we intend to do on our last night. Highly recommended!

Thank you for your wonderful review! We are glad you chose to stay with us for a luxurious end to your trip. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.

5 star hotel...but not 5 star service

トリップアドバイザーの評価 4.0/5

Robert O トリップアドバイザー認証口コミ

The hotel is nicely located close to the lake and close to town. Own parking facility. The hotel is well decorated. Rooms are perfect and at 5 star level. So, basically everything is ready for a 5 star stay. But the service is not 5 star. Rooms were cleaned day 1 at 5 pm and day 2 at 4 pm (after complaining). Breakfast service is slow and not very competent. Coffee takes ages, eggs overcooked. Also strange that when your breakfast is included in your stay, you still have to pay extra for your breakfast coffee. If you are 5 star, and you have 5 star prices, you all so need to provide 5 star services. They are a bit penny wise and pound foolish. We asked them to print 7 pages. They wanted to charge us NZ$ 2,80 for this. Why would you do this in a 5 star hotel? It is not about the money, but the way you set the service. Pity, as the hotel is really nice and the rooms are very good.

Great place to stay

トリップアドバイザーの評価 5.0/5

Darren H トリップアドバイザー認証口コミ

Beautiful views from our balcony and the restaurant. Hotel staff was super friendly and helpful. Great place to stay. Slept like a baby and got to watch the TSS Earnslaw make its voyage across Lake Wakatipu. Super cool. Great Breakfast every morning. Central location to all the fun in Queenstown.

Thank you for your wonderful review! We're so happy to hear that you enjoyed the stunning views from both your balcony and our restaurant, as well as the friendly and helpful service from our staff. It’s fantastic that you had the chance to watch the TSS Earnslaw sail across Lake Wakatipu — it’s definitely a highlight of the area! We look forward to welcoming you back soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 630 件のレビュー 8.5/10 ロケーション
  • 1,216 件のレビュー 8.5/10 客室
  • 1,033 件のレビュー 8.6/10 サービス
  • 22 件のレビュー 1.4/10 インターネット
  • 297 件のレビュー 8.6/10 雰囲気
  • 265 件のレビュー 7.6/10 朝食
  • 216 件のレビュー 7.5/10 清潔さ
  • 187 件のレビュー 3.5/10 お値打ち度

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周辺の他の施設

クイーンズタウンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。