メルキュールクイーンズタウンリゾート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,565 件のレビュー

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Sainsbury Road, ニュージーランド, PO Box 156, 9300 クイーンズタウン, ニュージーランド

説明

ホテルのその他の情報

  • ワカティプ湖とリマーカブルズ山脈の雄大な景色

  • 柔軟にレイアウトでき、自然光と素晴らしい眺めが魅力のミーティングルーム3室

  • 客室からの素晴らしい眺め-壮麗なレイクビューまたは癒しのガーデンビュー

  • プール(季節限定)、スパプール、サウナ、ジム。

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ホテル所在地

メルキュールクイーンズタウンリゾート

Sainsbury Road, ニュージーランド, PO Box 156
9300 クイーンズタウン
ニュージーランド

GPS:-45.038529, 168.638685

電話番号
ファックス +64 3 442 7354

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,565 件のレビュー

トリップアドバイザーの評価  4.0/5  1,922 件のレビュー

A great hotel with a brilliant view

トリップアドバイザーの評価 4.0/5

Southisletraveller トリップアドバイザー認証口コミ

The Hotel is our go to hotel in Queenstown. We have stayed there often. Our last trip was wonderful as usual. The views are outstanding. The food is very high quality. The best part of the Hotel is the staff. A shout out to Sunjay, Lucy and Fou. They were each very personable, with a great attitude. Our stay was so much more enjoyable with your excellent staff.

Good stay

トリップアドバイザーの評価 4.0/5

Velvon A ファミリー - トリップアドバイザー認証口コミ

Stayed for 2 nights. Check in was smooth. Rooms were good sized and clean. Comfortable bed. Good amenities (slippers, tea coffee), still and sparkling water station at the bar. They have started charging $15 for on-site parking (alternative park on the street for free). Sauna, gym, Swimming pool and hot tubs are available. Great view of the lake from the courtyard (through restaurant). Will definitely stay again for sure.

Dear Velvon, Thank you for sharing your experience at the Mercure Queenstown Resort! We’re so pleased to hear that you had a smooth check-in and enjoyed our comfortable rooms, amenities, and stunning lake views. It’s great to know that you made use of our facilities, including the sauna, gym, pool, and hot tubs. We appreciate you mentioning the parking update, and we hope this did not impact your stay too much. We’re delighted that you would stay with us again and look forward to welcoming you back! Kind regards, Mercure Queenstown Resort team

Very tired hotel; but solid air conditioning

トリップアドバイザーの評価 3.0/5

speedylee Couples - トリップアドバイザー認証口コミ

The hotel felt overpriced for what it was; I realize this is a tough topic, since EVERYTHING costs more. However, this was the most expensive hotel we stayed at in New Zealand, and it was not worth it. The structure is extremely tired - everything is old. The views are nice, the air conditioning worked well, and the bed was comfortable. But that's it! Location: The location was ok, but a rather long walk to the town center. The hotel charges for parking on- site. $15/night as of February 2025. Breakfast: We paid extra for the breakfast, and that was a mistake. The food was ok, but nothing special. They may have had a big group just leave (that was the only explanation I could come up with, although I didn't see any large group), but they seemed stretched thin. I had to even ask for clean plates and napkins - the supplies all needed restocked. The breakfast personnel were great, but it felt silly to need to ask for a plate. If I had to do it again, I wouldn't bother staying near the town center (I'd stay in the Frankton/Five Mile vicinity), and I'd just pay to park in a parking garage if I wanted to hit up anything in town.

Dear speedylee, Thank you for sharing your feedback regarding your stay at the Mercure Queenstown Resort. We’re pleased that you enjoyed the beautiful views, the comfortable bed, and the reliable air conditioning. We also appreciate your comments on the hotel's location. While we are a bit further from the town centre, we believe this does offer a more peaceful setting with wonderful views of The Remarkables. We’re sorry to hear that breakfast didn’t meet your expectations and that you had to ask for additional supplies. Our team works hard to maintain a smooth operation, and your experience will be addressed with the breakfast team to ensure this doesn’t happen again. We hope you will consider staying with us again in the future, and we’ll continue working to improve our guests’ experience. Kind regards, Mercure Queenstown Resort team

Priceless views, dated resort

トリップアドバイザーの評価 3.0/5

Hamish F トリップアドバイザー認証口コミ

The views across Lake Wakatipu are absolutely stunning. Without this natural wonder, Mercure Resort Queenstown would not rate well at all. Apart from a comfortable king sized bed, the rooms are very dated and come with stained carpets and lamp shades (pretty poor to be honest). The bathroom appeared to have had some kind of upgrade however, it was dreadful and looked cheaply finished. This place (like so many Australasian Accor Hotels) is in desperate need of a major upgrade. On top of this, I will no longer we striving to maintain Accor Gold status through exclusive loyalty to Accor. There is no room upgrades (ever) and late or early check ins/outs are minimal and in this case, provided after much reluctance. Tip, Accor Silver is the way to go and once reached try alternate accomodation offerings that rate far better.

Dear Hamish, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the stunning views of Lake Wakatipu – they truly are a highlight of our location. However, we're sorry to hear that your room didn’t meet expectations. We’re grateful for your comments regarding the carpet and lamp shades, as well as your thoughts on the bathroom. These will be shared with our team for review as we continually aim to improve. We’re also sorry to hear that your experience with the Accor loyalty programme didn’t meet your expectations. We understand your frustration regarding upgrades and check-in/out flexibility and will pass on your feedback to the relevant team to ensure we are doing our best for our valued guests. Thank you again for your comments, and we hope you’ll consider giving us another chance in the future. Kind regards, Mercure Queenstown Resort reservations agent

静かな湖畔の高台にあり、部屋は広めで快適

お客さまの声 4.0/5

川島淳子 ファミリー - 確認済みレビュー すべて

のんびり滞在にむいています。ジムは充実

Dear 川島淳子, Thank you for sharing your experience with us! We're so pleased to hear that you found the location serene and your room comfortable. It’s wonderful that you also enjoyed the fitness centre—it's great to know that our facilities met your expectations for a relaxing stay. We truly appreciate your feedback and look forward to welcoming you back for another peaceful visit. Kind regards, Mercure Queenstown Resort reservations agent

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 400 件のレビュー 7/10 料理
  • 359 件のレビュー 6.3/10 清潔さ
  • 328 件のレビュー 6.1/10 朝食
  • 259 件のレビュー 6.1/10 お値打ち度

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周辺の他の施設

クイーンズタウンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。