BreakFree The Point

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 192 opiniones

BreakFree The Point - Image 1
BreakFree The Point - Image 2
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239 Frankton Road, 9300 QUEENSTOWN, Nueva Zelandia

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Situado a 1,5 km del centro de la ciudad

  • Situado a 7 km del aeropuerto

  • Cerca de las estaciones de esquí

  • Cerca del embarcadero de The Point en el lago Wakatipu

  • A poca distancia a pie del centro de la ciudad

Nuestros alojamientos

Habitación

Estudio con vistas al lago

  • 2 personas
  • 35 m² / 376 sq ft
  • Ropa de cama 1 x Cama/s king size

Localización del hotel

BreakFree The Point

239 Frankton Road
9300 QUEENSTOWN
Nueva Zelandia

GPS:-45.033865, 168.681717

Teléfono
Fax +64 3 441 1898

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Aire acondicionado
  • Wifi

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  192 opiniones

Valoración de TripAdvisor  4.0/5  426 opiniones

awesome location - awesome value for money

Nota de Tripadvisor 5.0/5

tuffle2017 Valoración certificada de TripAdvisor

The best location - easy walk or drive to town. Rooms so clean and warm. Very spacious apartment. Best apartment we have stayed in yet at Queenstown - can highly recommend. Thank you to the management staff - nothing seemed to much trouble.

Dear valued guests, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Shockingly poor Accor accommodation with dirty carpets, unventilated bedroom, unstable toilet

Nota de Tripadvisor 1.0/5

joelfrancish Valoración certificada de TripAdvisor

My brother and I checked in expecting 4 nights tom Aug 26-30, 2023, and were given Room 7A, and boy, were we in for a nightmare of an accommodation. The accommodation was not the Studio Room that we booked through the Accor app. It was old and had dirty, damp carpets that were dusty and stained with food. Our bedroom was unventilated, stuffy, and claustrophobic, with no natural air flowing. A make-shift small window opened from the bedroom to the living space, but this couldn't solve the stuffiness and lack of ventilation. Our bathroom's toilet was not stable/attached to the floor anymore. Sitting down on the toilet would make it lean forward. I could see the adhesive starting to come off. We couldn't reach anybody past 5 p.m. and had to wait until the next morning to report our issues. We checked out the morning after and demanded a refund for the poor quality of the room. We are still waiting for the refund from the management. It is surprising, given it is listed as an Accor property, a hotel group that stands on quality. I've had the privilege to stay in a number of Accor properties before, and this, by far, is the WORST hotel experience I've ever encountered.

Dear Joel, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We certainly have processed your refund from our end on the same day you checked out but might take few more days by the time it reaches your account. Please call the property to discuss this further if needed. At the same time I am sure you wold appreciate that you were offered another room which is advertised on our website with same pictures as this was available for rest of your stay. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad Hotel Manager

Great location & views

Nota de Tripadvisor 5.0/5

Salome P Valoración certificada de TripAdvisor

Enjoyed own space with family. Beddings were very comfortable, very clean place, great entertainment (TV), wifi. No cleaners during the week to distract our staying. Woke up to a great views took my breath away.

Dear Salome , Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Tired and needs maintenance

Nota de Tripadvisor 2.0/5

Dianne B Valoración certificada de TripAdvisor

Unfortunately while the view from our room was spectacular the unit itself was disappointing . The couch and chairs needed cleaning the furniture and blinds were old The microwave had a sickly smell that could not be removed with wiping out. There were hand marks on the glass from a previous resident. While the manager was very accommodating the owners need to spend on refurbishing the unit.

Dear Dainne , Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Beautiful scenery out from bedroom

Nota de Tripadvisor 5.0/5

lizzyt2016 Valoración certificada de TripAdvisor

Stunning view. Great customer service. A little challenging to self check in with and parking car. Steep slope need to drive carefully. Basic interiors and will be better if some salt and pepper can be provided for convenience.

Dear Elizabeth, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will consider your suggestions made in the review as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 137 opiniones 8.5/10 Ubicación
  • 253 opiniones 7.5/10 Habitación
  • 100 opiniones 8.8/10 Servicio
  • 10 opiniones 3.6/10 Internet
  • 78 opiniones 6.1/10 Comodidad
  • 75 opiniones 4.5/10 Instalaciones
  • 69 opiniones 4.6/10 Limpieza
  • 46 opiniones 4.2/10 Ambiente

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Queenstown

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.