Peppers Broadbeach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.461 beoordelingen

Beste prijs
garantie
Peppers Broadbeach - Image 1
Peppers Broadbeach - Image 2
Peppers Broadbeach - Image 3
Peppers Broadbeach - Image 4
21 Elizabeth Ave, 4218 BROADBEACH, Australië

Omschrijving

Extras van het hotel

  • Neem contact op met een reserveringsadviseur via 1300 987 610.

  • Ontspan en geniet van onze buitenspa, verwarmd Resortzwembad en fitness tijdens uw verblijf

  • Strand aan de andere kant van de weg

  • Op loopafstand van Star Casino

Onze accommodaties

Hotel locatie

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australië

Gps:-28.030805, 153.432188

Telefoon
Fax +61 7 5635 1055

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

2 zwembaden

Dompel onder in het kalme water van het verwarmde buitenzwembad van het Resort. Het is in elk seizoen de ideale plek om te ontspannen en te genieten van het prachtige weer aan de Gold Coast.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.461 beoordelingen

TripAdvisor score  4.5/5  4.235 beoordelingen

Certificaat van uitmuntendheid 2025

A/C doesn’t work properly

Tripadvisor-waardering 1.0/5

Artie F Gecertificeerde beoordeling door TripAdvisor

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Not a 3 bedroom sky home

Tripadvisor-waardering 2.0/5

buck115695 Gecertificeerde beoordeling door TripAdvisor

We have been staying at Peppers Broadbeach for the last 5 years, this will be our last. I booked a 3 bedroom Sky home which we have always booked while staying here in the past, the room that we have received is a small dark 3 bedroom unit with filthy furniture that you don’t want to sit on. there’s an old coffee table that is dangerous, I hit my toe and ripped skin off and the smallest tv I have ever seen, For a so called 3 bedroom sky home our room is in tower 2 room 3503. all previous stays here have been very good which I have left reviews here on trip advisor, after walking in the room I knew straight away this is not what I have booked, I went down to reception and let them know about the room is not a sky home and he said it was and that all Sky homes are the same. I told him I have been staying here for the last 5 years and have never received this type of room before, I am really disappointed as you pay a lot of money and looking forward all year to come back and this happens.I won’t be back so please be aware of what you book and pay for.

Dear buck115695, Thank you for taking the time to complete a questionnaire following your recent stay at Peppers Broadbeach, I am sorry that your experience this time around was a disappointing one, please allow me to express my apologies. I am sorry that the layout and condition of the 3 Bedroom Skyhome was not up to your expectations based on your previous stays at the property. There are a number of different layouts for all of our apartments across both Towers and I do understand that configurations work well or are preferred by different guests. We are currently working with all apartment Owners to ensure that all of the letting pool are presented at the standards expected by our Peppers guests. I appreciate you sharing your comments buck115695 and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. If I can be of any assistance in this regard please do not hesitate to contact me personally. Best Regards, Paul Morton General Manager Peppers Broadbeach

We Loved It

Tripadvisor-waardering 5.0/5

aussiefamilySydney Gecertificeerde beoordeling door TripAdvisor

After reading recent reviews I had some concerns about staying at Peppers, but our experience was great. The 2 bedroom apartment on the 11th floor was clean and well equipped, with great views. We used the gym and outdoor pool during our stay and even had a couple of games of pool in the lounge. The location is perfect, surrounded by great restaurants and it is an easy walk to everything. We have stayed at The Sofitel previously and enjoy the service, but if you want extra space, then Peppers Broadbeach is perfect. We will definitely stay again.

Dear AussiefamilySydney, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Disappointing, overpriced and run like an upmarket airbnb

Tripadvisor-waardering 3.0/5

marys5745 Gecertificeerde beoordeling door TripAdvisor

This was such a disappointment and as I was leaving I understood why. This is not your conventional hotel as I discovered each apartment is privately owned and runs more like an upmarket Air BnB. Some items in the apartment were cheap rubbish and included laundry basket, toilet brushes to name a few. The apartment required attention to replace broken items and to touch up some paint work What was very interesting was that the apartment only provided servicing once a week. Teas coffees etc were not replaced. I was not happy and for $450 a night and no explanation was very poor. I did speak to management and I got a few basic service. The pool is partially obliterated from the sun which was annoying. Not to be deterred I decided to go in search of the indoor pool as advertised but it was not to be. Ended up paying to swim indoors All in al I felt ripped off

Dear marys5745, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed with the items supplied in the apartment and as a result you felt like you were staying at an upmarket Air BnB. There are a number of rate options offered to our guests at the time of booking for room servicing, these range from weekly to daily servicing and I am sorry if the explanation of the housekeeping schedules was unclear and I am pleased that we were able to assist you during your stay following your query. I am sorry that you were of the impression that there was an indoor pool at the property, if you could please let me know where this is incorrectly advertised I will have it removed immediately to avoid any further confusion for our guests and I apologise for your inconvenience of having to locate an alternative pool. I appreciate you sharing your comments marys5745 as it they assist my Team and I improve our products and services and it is my hope that we are able to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach broadbeach.res@peppers.com.au

Geniale !

Tripadvisor-waardering 5.0/5

Jessalex2401 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Facile d'accès nous y avons séjourné 10 jours en famille à 5, l'hotel est super calme , le personnel très aimable. L'appartement est super confortable, entièrement climatisé et le menage irréprochable. La grande cuisine ouverte dans le salon est super equipé permet de cuisiner comme à la maison, tout l'électroménager est neuf de marque Fischer & Paykel et Miele. Les télévisions "pourraient etre" remplacés par des smarts en 65" minimum mais il ne s'agit que d'une remarque. Aucun problème pour le parking tout est prévu et indiqué , certains diront qu'il est payant mais cest comme partout !

Dear Guest We very much appreciate your comments regarding your stay at Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 557 beoordelingen 9.5/10 Locatie
  • 873 beoordelingen 7.7/10 Kamer
  • 490 beoordelingen 8.2/10 Service
  • 14 beoordelingen 3.7/10 Wifi
  • 288 beoordelingen 5.3/10 Netheid
  • 143 beoordelingen 7.6/10 Sfeer
  • 114 beoordelingen 7.8/10 Eten
  • 8 beoordelingen 5.9/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Broadbeach

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.