Peppers Broadbeach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.702 beoordelingen

Beste prijs
garantie
Peppers Broadbeach - Image 1
Peppers Broadbeach - Image 2
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21 Elizabeth Ave, 4218 BROADBEACH, Australië

Omschrijving

Extras van het hotel

  • Neem contact op met een reserveringsadviseur via 1300 987 610.

  • Ontspan en geniet van onze buitenspa, verwarmd Resortzwembad en fitness tijdens uw verblijf

  • Strand aan de andere kant van de weg

  • Dicht bij de light rail

  • Op loopafstand van Star Casino

Onze accommodaties

Hotel locatie

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australië

Gps:-28.030805, 153.432188

Telefoon
Fax +61 7 5635 1055

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

2 zwembaden

Dompel onder in het kalme water van het verwarmde buitenzwembad van het Resort. Het is in elk seizoen de ideale plek om te ontspannen en te genieten van het prachtige weer aan de Gold Coast.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.702 beoordelingen

TripAdvisor score  4.5/5  4.225 beoordelingen

A great relaxing stay again for nine days.

Tripadvisor-waardering 5.0/5

rosscooper Gecertificeerde beoordeling door TripAdvisor

We recently stayed again at Peppers Broad Beach and were thrilled with our stay. We were allocated room 1004. We had a sea view but unfortunately, we lost the afternoon sun from our spacious deck area in the afternoon. The room was magnificent, spotlessly clean and extremely well set up. There was a fully equipped washing machine and dryer which functioned well, a full well-equipped kitchen and a lovely lounge area. There were two televisions - one in the lounge area and one in the bedroom. The bathroom was lovely, very clean and well equipped. the water pressure was excellent. The whole complex is close to many restaurants and a large supermarket. The pools were awesome, and the spa was also easy to access. the water was very warm in the pools. We knew how to access the carparking from our previous visit, so we did not have any problems at all with the procedure for parking. The staff at check- in were polite, organized and very efficient. We really enjoyed our stay again and have no hesitation in stating that we will return.

Dear Ross, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Perfect

Tripadvisor-waardering 5.0/5

Karen G Gecertificeerde beoordeling door TripAdvisor

Another wonderful holiday. First time in Tower 2 but didn't disappoint spotless apartment beautiful views just wish I'd booked more nights. Staff were also great. Once you step out of your apartment everything is on your doorstep. Our first choice now when staying in Broadbeach.

Dear O2973RLkareng, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you enjoyed your spotless apartment with its beautiful views and the service from the Team which combined to provide you with an unforgettable experience here in the heart of Broadbeach. Thank you for your endorsement O2973RLkareng and my Team and I look forward to welcoming you back again in the future for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

Incorrect App Info & Poor Communication

Tripadvisor-waardering 2.0/5

Benjamin W Gecertificeerde beoordeling door TripAdvisor

I booked a two-night stay, knowing that we would arrive in the early hours of the next morning, so I reserved the night before. I communicated our expected 8:00 am check-in time through the app. Despite this, I received an email questioning why we hadn’t checked in yet and stating that our booking would be forfeited. After several emails back and forth, we finally resolved the issue, and they agreed to hold the room for us. All in all, a very expensive trip at a property that would not be our first choice or preferred. The biggest disappointment, however, was the parking situation. We specifically chose this property because we had a larger vehicle (2.7m high) and needed suitable parking. The app listed the car park's height clearance as 4.4m, but upon arrival, this was not accurate. The staff offered no alternatives or suggestions for parking, leaving us to figure it out ourselves. We spent nearly an hour searching for a suitable spot and ended up parking on the street in a 3-hour zone, which ultimately resulted in a parking fine.

Dear Monkeyseemonkeyso, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience was a poor one, please allow me to express my apologies. I am disappointed that the communication around your pre-registered booking was poor and I have shared your review with the Front Office Manager to ensure that our Team include comprehensive notes on bookings that contain specific guest requests. I am very sorry that the information listed on the app regarding the height of the car park was incorrect, please accept my sincere apologies, following your review this has been updated to the correct height of 2.1m and I can understand your frustration regarding trying to find an alternative parking place for your high vehicle. I am sorry that you found the Team unhelpful in responding to your queries of alternative places to park in Broadbeach and I have spoken to them in this regard to ensure that we can offer our guests different options. I appreciate you sharing your comments monkeyseemonkeyso and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Clean and great location but missing the finishing touches

Tripadvisor-waardering 3.0/5

Brayden P Gecertificeerde beoordeling door TripAdvisor

It was a nice clean room with great surrounding locations. The inside curtains are terrible and holes in the ceiling patched with conflute doesn't give you a premium feeling. The air con is pretty noisy and doesn't work efficiently. Overall not a bad stay but has room to improve.

Dear 285braydenp, Thank you for taking the time to write a Trip Advisor post about your experience at the Peppers Broadbeach, I am sorry that your experience was a mixed one, please allow me to express my apologies. I was pleased to read that you enjoyed a majority of your stay with us and I have shared your comments about your room with they Executive Housekeeper and Maintenance Manager to ensure that all rooms are presented at their optimum for our guests. I appreciate you sharing your comments 285braydenp and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Geniale !

Tripadvisor-waardering 5.0/5

Jessalex2401 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Facile d'accès nous y avons séjourné 10 jours en famille à 5, l'hotel est super calme , le personnel très aimable. L'appartement est super confortable, entièrement climatisé et le menage irréprochable. La grande cuisine ouverte dans le salon est super equipé permet de cuisiner comme à la maison, tout l'électroménager est neuf de marque Fischer & Paykel et Miele. Les télévisions "pourraient etre" remplacés par des smarts en 65" minimum mais il ne s'agit que d'une remarque. Aucun problème pour le parking tout est prévu et indiqué , certains diront qu'il est payant mais cest comme partout !

Dear Guest We very much appreciate your comments regarding your stay at Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 641 beoordelingen 9.4/10 Locatie
  • 945 beoordelingen 7.6/10 Kamer
  • 541 beoordelingen 8.1/10 Service
  • 14 beoordelingen 4.5/10 Wifi
  • 327 beoordelingen 4.7/10 Netheid
  • 170 beoordelingen 7.7/10 Sfeer
  • 63 beoordelingen 5.4/10 Goede prijs-kwaliteitsverhouding
  • 44 beoordelingen 7.5/10 Wellnessruimte

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.