Peppers Broadbeach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.656 beoordelingen

Beste prijs
garantie
Peppers Broadbeach - Image 1
Peppers Broadbeach - Image 2
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21 Elizabeth Ave, 4218 BROADBEACH, Australië

Omschrijving

Extras van het hotel

  • Neem contact op met een reserveringsadviseur via 1300 987 610.

  • Ontspan en geniet van onze buitenspa, verwarmd Resortzwembad en fitness tijdens uw verblijf

  • Strand aan de andere kant van de weg

  • Dicht bij de light rail

  • Op loopafstand van Star Casino

Onze accommodaties

Hotel locatie

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australië

Gps:-28.030805, 153.432188

Telefoon
Fax +61 7 5635 1055

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

2 zwembaden

Dompel onder in het kalme water van het verwarmde buitenzwembad van het Resort. Het is in elk seizoen de ideale plek om te ontspannen en te genieten van het prachtige weer aan de Gold Coast.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.656 beoordelingen

TripAdvisor score  4.5/5  4.229 beoordelingen

Stains, mould and leaky plumbing

Tripadvisor-waardering 1.0/5

JoelB449 Gecertificeerde beoordeling door TripAdvisor

Stains, mould and leaky plumbing. I sent Peppers Broadbeach a complaint with the opportunity to acknowledge the many hygiene issues with the room but it has been seemingly ignored. The chairs had a lot of visible mould, the floor had multiple stains and the bath taps leaked water all over the floor requiring us to use our robes and towels to stop a flood. Wild that staff have been through this room, seen these issues and ignored them. I’ve included photos including my initial complaint.

Dear JoelB449, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach, please accept my apologies that your experience was below your expectations. I am sorry that to date we have not received your feedback at the Hotel, as such could I please ask you to send your correspondence including photos to: broadbeach.res@peppers.com.au Upon receipt I will be happy to address your concerns with you directly. Many thanks JoelB449 and I look forward to hearing from you. Best Regards, Paul Morton General Manager Peppers Broadbeach

DANGEROUS MANAGMENT PRACTICE- HIDING AND NOT REPORTING SERIOUSE INCIDENTS

Tripadvisor-waardering 2.0/5

Bilal B Gecertificeerde beoordeling door TripAdvisor

on both occasions of my visits, i have witnesses water bottles thrown from balconies and despite my complaint and follow up with them, management told me that they are working on it, i asked if a police report was filed , they said NO. Before someone is killed START TAKING THIS SERIOUSLY

Dear T8176OVbilalb, Thank you for taking the time to write a Trip Advisor post about your experience at the Peppers Broadbeach, I am sorry that your experience was a mixed one, please allow me to express my apologies. I would like to assure you that any allegation of items being thrown off a balconies are followed up immediately by the Hotel Management Team and Security Team onsite. A security sweep is conducted of the affected area and also of the floor(s) any such items may have originated from, should this result in the culprit being located the Police will then be called and the offenders evicted. Please rest assured that the health and safety of our residents, guests and Broadbeach community is of prominent importance to us. I appreciate you sharing your comments T8176OVbilalb and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Disappointed

Tripadvisor-waardering 1.0/5

201taryns Gecertificeerde beoordeling door TripAdvisor

I booked for 10 nights - accidentally booking one more night than was needed. LastMinute.Com tried to seek a refund for one night on my behalf but Peppers refused. Given the length of my stay, and I requested a refund well before arriving, this was not reasonable. Disappointing.

Dear 201taryns, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your booking experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed that the your request to cancel the last night of the booking was declined however the change request was made only 2 days prior to arrival which is within the terms and conditions of the special offer under which the booking was made and I am sorry that you felt that this was not reasonable. I appreciate you sharing your comments 201taryns and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Family holiday

Tripadvisor-waardering 5.0/5

buck115695 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We have had another wonderful stay here been coming for quite a few years now and wouldn’t stay any where else close to everything beach shops restaurants all at your fingertips once you step out of your apartment we stayed in a 3 bedroom sky home in tower 1 4204 best views of the coast and hinterland room was very clean and comfortable we stayed 8 nights wishing we had stayed another 8 staff all friendly and check in was a breeze we have already booked for next November see next year 😍

Dear buck115695, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you once again enjoyed your stay in the heart of Broadbeach with all of the shops and restaurants on your doorstep and I will share your comments with my Team which I know they will enjoy reading. Thank you for your endorsement buck115695 and my Team and I look forward to welcoming you back again next November, if not before for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

Geniale !

Tripadvisor-waardering 5.0/5

Jessalex2401 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Facile d'accès nous y avons séjourné 10 jours en famille à 5, l'hotel est super calme , le personnel très aimable. L'appartement est super confortable, entièrement climatisé et le menage irréprochable. La grande cuisine ouverte dans le salon est super equipé permet de cuisiner comme à la maison, tout l'électroménager est neuf de marque Fischer & Paykel et Miele. Les télévisions "pourraient etre" remplacés par des smarts en 65" minimum mais il ne s'agit que d'une remarque. Aucun problème pour le parking tout est prévu et indiqué , certains diront qu'il est payant mais cest comme partout !

Dear Guest We very much appreciate your comments regarding your stay at Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 616 beoordelingen 9.5/10 Locatie
  • 927 beoordelingen 7.4/10 Kamer
  • 536 beoordelingen 8.2/10 Service
  • 13 beoordelingen 1.4/10 Wifi
  • 318 beoordelingen 5/10 Netheid
  • 168 beoordelingen 7.8/10 Sfeer
  • 64 beoordelingen 5.7/10 Goede prijs-kwaliteitsverhouding
  • 6 beoordelingen 5/10 Ontbijt

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Al onze hotels in Broadbeach

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.