Sofitel Gold Coast Broadbeach 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 5.353 beoordelingen

Sofitel Gold Coast Broadbeach - Image 1
Sofitel Gold Coast Broadbeach - Image 2
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Omschrijving

Extras van het hotel

  • Verwen uw epicuristische kant

  • Een korte wandeling naar de rollende surf

  • Nationale kunst op zijn best

  • room81 - een restaurant met 2 chef-koks

Onze accommodaties

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Hotel locatie

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 BROADBEACH
Australië

Gps:-28.029367, 153.431579

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

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Meer informatie

ALL beoordeling  4.3/5  5.353 beoordelingen

TripAdvisor score  4.2/5  3.425 beoordelingen

Very bad offering, letting the brand down.

Tripadvisor-waardering 2.0/5

GIMGFamily Gecertificeerde beoordeling door TripAdvisor

Don't expect this to be a Sofitel. At best it's a basic mercure level offering. Not even novotel level. No lounge, gym is the size of 3 beds, bathroom amenities reduced fr9m Sofitel standards, beds are crap. Rooms not updated, but even worse were never to sofitel standard. Everything is crumbling. Bathrooms have holes, broken tiles etc... Breakfast buffet not to Sofitel standards. Book the novotel instead. Cheaper and possibly better.

The place to stay on the Gold Coast.

Tripadvisor-waardering 5.0/5

P9625CFfrankm Gecertificeerde beoordeling door TripAdvisor

Thank you to the outstanding Team and Team at the Sofitel Broadbeach. Service from the whole Team from Hotel entrance to checking in, concierge directing us to our room was impeccable. Great views from our room on the 11th Floor, we all loved the marble bathroom. Breakfast is excellent, great variety, fresh and plentiful. The Chia is yummy, we spoke to one of the Chef Team Adsa who prepared, giving us her recipe. Vianne is an absolute GEM, Guest Experience Manager, my family and I chatted with her at Breakfast. Great to see the Senior Team engaging with us guests. Top stay at a great hotel on the Gold Coast. Thank you.

Bonjour Frank M, Thank you sincerely for such an outstanding and heartfelt review. Reading your comments truly warmed my heart, and I cannot thank you enough for taking the time to share your experience with us. I am absolutely delighted to know that your stay was memorable from the moment you arrived, and that our team — from the hotel entrance through to concierge and breakfast — made such a positive impression. Your kind words about the service being impeccable are incredibly rewarding for all of us. It is wonderful to hear that you enjoyed the views from your room on the 11th floor and that the marble bathroom was a highlight — a little touch of Sofitel luxury we are proud of. I am also thrilled that breakfast exceeded your expectations. I will certainly share your lovely feedback with our Chef team, especially Adsa, who will be so pleased to know you enjoyed her chia recipe. Your special mention of Vianne truly means a lot. She is indeed a gem, and your comments perfectly reflect her passion for guest connection and care. We strongly believe that genuine engagement makes all the difference, and it is lovely to know this was felt by you and your family. Thank you once again for your trust, your kind words, and for choosing Sofitel Gold Coast Broadbeach. We hope to welcome you and your family back very soon for another exceptional stay. Merci, Matt Andraws General Manager

Dated

Tripadvisor-waardering 3.0/5

Dreamer40923251440 Gecertificeerde beoordeling door TripAdvisor

Hotel rooms are a bit dated. Also has no club lounge which is very disappointing for a Sofitel Hotel

Bonjour Dreamer40923251440, Thank you for taking the time to share your feedback following your recent stay with us. I am genuinely sorry to read that your experience did not meet your expectations, particularly regarding the condition of the rooms and the absence of a Club Lounge. I understand how this can be disappointing, especially when choosing a Sofitel hotel, and I appreciate you sharing this openly. Your comments regarding the dated feel of the rooms have been noted and we are in the initial discussion phase around future capital enhancements with our owners and this further supports our conversation. Thank you once again for your honest feedback. It is only through comments such as yours that we can continue to improve. Merci, Matt Andraws General Manager

ブロードビーチの便利なホテル

Tripadvisor-waardering 4.0/5

Tirex818 Gecertificeerde beoordeling door TripAdvisor

ゴールドコースト、ブロードビーチにあるリゾートホテル。ビーチまでは徒歩2分、プールも広くて気持ちが良い。The Oasisと言うモールの中にあり、食事や買い物にも便利。 クリスマス時期で、割高だったのが唯一の難点。

Bonjour, Thank you for sharing your experience with us. I'm delighted to hear that you enjoyed our prime location in Broadbeach, just steps from the beach, as well as our spacious and comfortable pool. Being situated within The Oasis shopping centre certainly adds to the convenience, and I’m glad you found it useful for dining and shopping. I understand that pricing during peak seasons can be higher due to the increased demand, and I truly appreciate your feedback. We always strive to provide value for our guests, and I hope that despite this, you had a memorable and enjoyable stay with us. We would love to welcome you back again in the future—perhaps during a quieter period when you can experience even more of what we have to offer. Merci, Fraser Ross General Manager fraser.ross@sofitel.com

Buen Hotel para conocer Gold Coast

Tripadvisor-waardering 4.0/5

Jaime C Gecertificeerde beoordeling door TripAdvisor

Hotel en buena ubicación, playa Broadbeach, cerca de lugares para conocer y con locomoción a mano. Las habitación ( Superior) era bastante grande y con todo lo necesario para una estancia cómoda El desayuno SUPERLATIVO, de todo y muy variado. La cama muy cómoda y de buen tamaño. LA vista al mar es fabulosa y a pesar de no estar en primera línea, tiene una muy buena vista desde el balcón El personal, muy amable , varios hablaban español, lo que nos simplificó bastante .

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.730 beoordelingen 9.4/10 Locatie
  • 2.655 beoordelingen 6.6/10 Kamer
  • 2.892 beoordelingen 8.5/10 Service
  • 100 beoordelingen 5.4/10 Wifi
  • 836 beoordelingen 6.1/10 Netheid
  • 795 beoordelingen 4.7/10 Voorzieningen
  • 723 beoordelingen 8.7/10 Ontbijt
  • 642 beoordelingen 7.2/10 Eten

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