Sofitel Gold Coast Broadbeach 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 5.325 beoordelingen

Sofitel Gold Coast Broadbeach - Image 1
Sofitel Gold Coast Broadbeach - Image 2
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Omschrijving

Extras van het hotel

  • Verwen uw epicuristische kant

  • Een korte wandeling naar de rollende surf

  • Nationale kunst op zijn best

  • room81 - een restaurant met 2 chef-koks

Onze accommodaties

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Hotel locatie

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 BROADBEACH
Australië

Gps:-28.029367, 153.431579

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

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Meer informatie

ALL beoordeling  4.3/5  5.325 beoordelingen

TripAdvisor score  4.2/5  3.416 beoordelingen

Christmas breakfast buffet

Tripadvisor-waardering 5.0/5

Marie A Gecertificeerde beoordeling door TripAdvisor

Elanor from the reception greeted us this morning at 7 am and was absolutely charming and even allowed us to park our car in front of the hotel . She must not have realised that the French tend to sit and eat much longer than others and it did not occur to us to tell her. Mea culpa. 2 hours later when we returned to our car we found a note from the police telling us that we were not allowed to park in front of the hotel more than 10 minutes. I spoke to Michael, I believe he was the concierge and apologised for the trouble we may have caused. Michael could not have been more gracious and explained the parking dilemma to us. Thumbs up to Elanor, Michael and Vadim from the restaurant for your professionalism and genuinely caring about our experience at your hotel.

Very good place to stay

Tripadvisor-waardering 5.0/5

Pattyfrog Gecertificeerde beoordeling door TripAdvisor

This my 16th time at the Sofitel. This time it was a 9 night stay. The room was lovely on 16th floor with views of the ocean. Breakfast on L3 each morning was good, the service was on point. The changeover of the room was done mostly mid afternoon which I asked could they please aim for lunch time which they did. The small details here are so thoughtful, water and chocolates each day. As it was my birthday we got a lovely small cake, bottle of wine, a cheese platter complimentary. The corridors are so cold I think the air conditioning is too cold. The pool area is very clean, fresh towels and a water station. Plus the Oasis centre is downstairs for ample shops, get some groceries if needed, cafes and lots of restaurants.

Bonjour Pattyfrog, Thank you so much for your wonderful review and for choosing to stay with us for the 16th time! It’s always a pleasure to welcome a returning guest, and I am delighted to hear that your 9-night stay was enjoyable. I’m glad the room, ocean views, breakfast service, and small thoughtful touches—including your birthday cake, wine, and cheese platter—made your stay special. I appreciate your feedback regarding the air conditioning in the corridors, and we will review this to ensure greater comfort for our guests. It’s great to know you enjoyed the pool area and our convenient location near the Oasis Centre. We look forward to welcoming you back again for your next visit to Broadbeach! Merci, Matt Andraws General Manager

Stay away from this 2 Star stinky Hotel - nothing like a Sofitel

Tripadvisor-waardering 2.0/5

David C Gecertificeerde beoordeling door TripAdvisor

Sofitel in name only but in reality a 20 year old run down hotel with stinking underlay and all rooms that are rundown. If you think you are going to a Sofitel think again - this is a very poorly maintained hotel with leaking shower, running toilet, cracked grout with black mould and more resembling faulty towers on steroids. To think that Accor actually allow this sub standard hotel to be marketed as a Sofitel just defies logic and appears to be more profit than luxury We had multiple people stay here and not one of the team were positive on anything g other than the staff. Staff members were honest and stated that the humidity gets into the 30 year old underlay and every room stinks - add the rattling pipes in the walls and the place can best be called a JOKE

Bonjour David, Thank you for sharing your experience. I am deeply concerned to read your feedback and sincerely apologize for the issues you encountered during your stay. What you describe is far below the standard we aim to provide at Sofitel, and I completely understand your frustration. Please know that we take reports of maintenance, cleanliness, and guest comfort extremely seriously. I have shared your comments with our management and engineering teams to ensure these concerns are addressed immediately. Your observation about the humidity and aging infrastructure highlights areas where urgent attention is required, and we are committed to acting on this. I am heartened to hear that our team was able to provide some level of service despite these challenges. We pride ourselves on our staff, and your recognition of their honesty and professionalism means a great deal. While your experience did not meet your expectations—or ours—I hope you might consider giving us another opportunity in the future. We are actively working on upgrades and improvements to ensure the true Sofitel standard is reflected in every corner of our property. Merci, Matt Andraws General Manager

ブロードビーチの便利なホテル

Tripadvisor-waardering 4.0/5

Tirex818 Gecertificeerde beoordeling door TripAdvisor

ゴールドコースト、ブロードビーチにあるリゾートホテル。ビーチまでは徒歩2分、プールも広くて気持ちが良い。The Oasisと言うモールの中にあり、食事や買い物にも便利。 クリスマス時期で、割高だったのが唯一の難点。

Bonjour, Thank you for sharing your experience with us. I'm delighted to hear that you enjoyed our prime location in Broadbeach, just steps from the beach, as well as our spacious and comfortable pool. Being situated within The Oasis shopping centre certainly adds to the convenience, and I’m glad you found it useful for dining and shopping. I understand that pricing during peak seasons can be higher due to the increased demand, and I truly appreciate your feedback. We always strive to provide value for our guests, and I hope that despite this, you had a memorable and enjoyable stay with us. We would love to welcome you back again in the future—perhaps during a quieter period when you can experience even more of what we have to offer. Merci, Fraser Ross General Manager fraser.ross@sofitel.com

Buen Hotel para conocer Gold Coast

Tripadvisor-waardering 4.0/5

Jaime C Gecertificeerde beoordeling door TripAdvisor

Hotel en buena ubicación, playa Broadbeach, cerca de lugares para conocer y con locomoción a mano. Las habitación ( Superior) era bastante grande y con todo lo necesario para una estancia cómoda El desayuno SUPERLATIVO, de todo y muy variado. La cama muy cómoda y de buen tamaño. LA vista al mar es fabulosa y a pesar de no estar en primera línea, tiene una muy buena vista desde el balcón El personal, muy amable , varios hablaban español, lo que nos simplificó bastante .

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.720 beoordelingen 9.4/10 Locatie
  • 2.660 beoordelingen 6.7/10 Kamer
  • 2.866 beoordelingen 8.6/10 Service
  • 113 beoordelingen 5.5/10 Wifi
  • 834 beoordelingen 6/10 Netheid
  • 798 beoordelingen 4.8/10 Voorzieningen
  • 733 beoordelingen 8.6/10 Ontbijt
  • 527 beoordelingen 5.3/10 Goede prijs-kwaliteitsverhouding

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