Mantra Sierra Grand 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 516 beoordelingen

Mantra Sierra Grand - Image 1
Mantra Sierra Grand - Image 2
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22 Surf Parade, 4218 BROADBEACH, Australië

Omschrijving

Extras van het hotel

  • Op loopafstand van de ongerepte stranden

  • Uitstekende resortfaciliteiten

  • Grote, ruime en goed ingerichte kamers met volledig zeezicht beschikbaar

  • Receptie is geopend van 09.00 tot 17.00 uur

Onze accommodaties

Suite

Ocean suite met 3 slaapkamers

  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Beddengoed 1 x Kingsize bed(den) en 1 x Queensize bed(den) en 2 x Eenpersoonsbed(den)
  • Uitzicht: Uitzicht op de oceaan/zee
  • Pluspunten van de accomodatie: Balkon

Hotel locatie

Mantra Sierra Grand

22 Surf Parade
4218 BROADBEACH
Australië

Gps:-28.034654, 153.431848

Telefoon
Fax +61 7 5668 5101

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

2 zwembaden

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  516 beoordelingen

TripAdvisor score  3.8/5  1.569 beoordelingen

Convenient Location, Comfortable Stay

Tripadvisor-waardering 4.0/5

Frank G Gecertificeerde beoordeling door TripAdvisor

We stayed for a short 2-night family holiday and booked the 2-bedroom apartment. Overall, we weren’t disappointed, but the room wasn’t anything extraordinary either. It had everything we needed for a comfortable stay—clean, functional, and practical. The best part was the location. It’s hard to beat being just a 5-minute walk to Pacific Fair and the beach, and about 10 minutes to Broadbeach Mall. Perfect for exploring the area without needing a car. If you’re looking for convenience and a decent place to stay, this is a solid choice. Nothing fancy, but it gets the job done.

Disgusting - never again

Tripadvisor-waardering 1.0/5

A F Gecertificeerde beoordeling door TripAdvisor

We chose the Sierra Grand based on its location and photos online (stupid I know) When we entered the 3 bedroom partial ocean view room 1503, I was disgusted. The room was clearly old and dated, but that wasn't the issue. There was grime throughout the kitchen and streak marks in a half attempt to clean it. There were stains on the couch, the carpet looked putrid and felt manky, I don't think it has ever been cleaned. I told the kids not to walk around barefoot. The beds were only made with a fitted sheet and a top sheet. No blanket/quilt. It was strange. I rang reception after 20 minutes and told them how disappointed I was and asked to move to another 3 bedroom. I was told they were all booked and there's nothing they could do. We didn't even unpack, we left everything in our bags as the wardrobes were disgusting, uncleaned shelves and musty and damp. The sad part is the luggage we stored in the wardrobes developed white/green furry mould underneath which we noticed when we were packing at the end of the trip. So the floor of the wardrobes must have been damp. When we lifted the lid of the washing machine the smell that came out was absolutely putrid and foul. We needed to wash our clothes but that was another level of disgusting. We did a load and grey grime sludge came out of the barrel holes and left stains all over a white piece. We spent as little time in the hotel as possible, hated being there, and that was our first family holiday since pre covid that we had booked and looked forward to, and we had to endure 10 nights living in filth. The hotel has its own residents and is pet friendly. We had an female senior standing in the middle of the elevator doors with her dog, and wouldn't move back to let us in the lift. We would have to had step over the dog or the lead to get in. She asked if we had an issue with her dog (as we weren't able to walk in anyway) I said yes my daughter is scared of dogs. She said 'bye bye then' and shut the doors. Hated this holiday, hated the money we wasted on it, loved the family time, but the hotel room should be reported to the health department. Disgusting- Room 1503, run a mile.

No Creature Comforts

Tripadvisor-waardering 3.0/5

Tasha B Gecertificeerde beoordeling door TripAdvisor

Family & apartment oriented. No creature comforts you expect for this price. Lounges are old & no support so you sink, bed is very hard & no underlay/topper, pillows are old & extremely hard, blinds are sheer so up at the crack of dawn & no tv internet (bring your own chromecast). Outside pool is roadside, cnr of 2 roads with fence only 1mtre high so everyone can see you when you stand & noisy instead of relaxing. That said, very clean & close to transport hub & shops. Staff are so nice ut need to know more about area.

Great Stay at Mantra.

Tripadvisor-waardering 5.0/5

Tourist49821235675 Gecertificeerde beoordeling door TripAdvisor

Just finishing our stay at Mantra Sierra Grand Broadbeach and it has been fantastic.The 3 bedroom apartment we stayed in was excellent, very clean, spacious and equipped with all the facilities we needed. All the staff were extremely pleasant and helpful throughout our stay. We were initially concerned after reading some negative reviews, but we believe that many of these relate to apartments managed through Airbnb or private agents which are not under Mantra’s management. To ensure the best experience and service we strongly recommend booking directly through the Mantra Sierra Grand team, Josh and Tamara will be able to answer anything and give such friendly customer service. Overall we couldn’t be happier with our stay and will definitely return. Highly recommended.

Perfect hotel!

Tripadvisor-waardering 5.0/5

Rolonmgn Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Mooie ruime kamers met alles erop en eraan. Perfect schoon! Heerlijke bedden en vriendelijk personeel. Als enige minpunt moet ik noemen dat er geen gratis wifi is. Wij zijn daarvoor naar het naastgelegen winkelcentrum gegaan. Prima zwembad en mooie parkeer gelegenheid onder het hotel!

Dear Rolonmgn, Thank-you for your recent review of Mantra Sierra Grand, Amazing review of our staff friendliness, room cleanliness, onsite facilities and location in Broadbeach. I cant wait to pass this feedback on to our team to celebrate this success. We look forward to welcoming you back in the near future. Warm Regards Thomas Luck Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 322 beoordelingen 9.3/10 Locatie
  • 493 beoordelingen 5/10 Kamer
  • 282 beoordelingen 7.7/10 Service
  • 45 beoordelingen 2.1/10 Wifi
  • 225 beoordelingen 2.5/10 Netheid
  • 212 beoordelingen 5/10 Comfort
  • 47 beoordelingen 5/10 Goede prijs-kwaliteitsverhouding
  • 35 beoordelingen 3.7/10 Eten

Mogelijk gemaakt door Trustyou

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Al onze hotels in Broadbeach

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.