Mantra Sierra Grand 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 542 beoordelingen

Mantra Sierra Grand - Image 1
Mantra Sierra Grand - Image 2
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22 Surf Parade, 4218 BROADBEACH, Australië

Omschrijving

Extras van het hotel

  • Centrale locatie in Broadbeach

  • Op loopafstand van de ongerepte stranden

  • Uitstekende resortfaciliteiten

  • Grote, ruime en goed ingerichte kamers met volledig zeezicht beschikbaar

  • Receptie is geopend van 09.00 tot 17.00 uur

Onze accommodaties

Suite

Ocean suite met 3 slaapkamers

  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Beddengoed 1 x Kingsize bed(den) en 1 x Queensize bed(den) en 2 x Eenpersoonsbed(den)
  • Uitzicht: Uitzicht op de oceaan/zee
  • Pluspunten van de accomodatie: Balkon

Hotel locatie

Mantra Sierra Grand

22 Surf Parade
4218 BROADBEACH
Australië

Gps:-28.034654, 153.431848

Telefoon
Fax +61 7 5668 5101

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

2 zwembaden

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  542 beoordelingen

TripAdvisor score  3.8/5  1.564 beoordelingen

Overall quite average

Tripadvisor-waardering 3.0/5

678kirbyb Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We had a 2bd ocean view room on the 26th floor, the view was great but the room was a bit grubby. The window frames were full of dirt/dust, the chair/lounge cushions were stained and had crusty spills on them, the sheer blinds had brown spill marks all over them. The room was modern enough but the cleanliness was less than average. The air con in the 2nd bedroom wasn’t working. The floorboards were sticky to walk on. We had friends staying in a 3bd apartment on the 3rd floor which was damp and smelt foul, the carpet was extremely dated, the carpet and lounge definitely need replacing. Our friends had no tea towels, dishwashing liquid, washing powder etc. The best part was the location being close to the beach, and you had everything you needed such as a washing machine, dishwasher, basic TV etc. I don’t think we would stay here again for the price we could have stayed somewhere a little nicer. The staff were really helpful and friendly though so that was a plus!

Tired & needs a renovation

Tripadvisor-waardering 2.0/5

Jennifer M Gecertificeerde beoordeling door TripAdvisor

Very disappointing. The apartment was tired & needs a renovation. The couch could do with a steam clean, smelt stuffy. Blankets need to be washed. Clothes dryer was not working. Just not worth what we paid. Could not get an extra car park yet they were not fully booked. Car park was virtually empty. I’m an ACCOR member & will be passing in my concerns as I would not like to see others waste their money. Plus was staff seemed friendly & good position. However I would not stay there again.

Great amenities, disappointing room

Tripadvisor-waardering 2.0/5

alintawest Gecertificeerde beoordeling door TripAdvisor

Stayed here over the weekend for a girls trip. When I first arrived to check in at 2pm, I was told the room wasn't ready. Tamara at front reception was wonderful and super accommodating. She was able to swap us to a room that was ready, as well as adding a second carpark to our booking. The room was an anti-climax. We stayed in a 3 bedroom ocean view. The room was very dated and dirty. There were marks all over the walls, the couch was stained everywhere (we had to put blankets down just to feel safe sitting on it), blinds were filthy and there was dust and hair on the tiles. The cupboards in the bedrooms smelt musty and were also filthy, the spare blankets in them looked like they'd been used by previous guests and not replaced. Between five of us, there was one toilet roll in each bathroom, one sachet of dishwashing powder, and one sachet of washing machine powder which was not enough. Beds weren't very comfortable. The TV is outdated. Negatives aside, the kitchen was well stocked with utensils and cooking appliances. The room had a good view of the ocean with nice big windows. The amenities were great, with an indoor and an outdoor pool to choose from, gym, sauna and a barbecue area. The building is well positioned, close to everything. Overall, I wouldn't stay here again. The rooms desperately need a refresh (and that couch belongs at the tip). The $1k for 2 nights price tag was far too expensive for the state of the room we got.

Convenient location

Tripadvisor-waardering 4.0/5

himabindu b Gecertificeerde beoordeling door TripAdvisor

A very convenient location close to Pacific fair shopping centre and walkable to the beach. Check in was easy and staff really kind and helpful. We were a family with three small kids and two elderly parents, so enjoyed using the indoor pool and sauna in the building. Fully equipped kitchen, which was very handy in making family meals. The only issue was the room felt a bit dated and not very clean. The sofa cushions and carpet were dusty, we even spotted some bugs in the carpet.

Dear vacation628710, Thank you for taking the time to share your experience with us. We're delighted to hear you enjoyed our convenient location, close to Pacific Fair and the beach and that our team made check-in smooth and welcoming for you. It’s wonderful to know that your family could make full use of the indoor pool, sauna and kitchen facilities—perfect for family time together! We appreciate your valuable feedback regarding the room's condition and apologise for any areas that fell short of our usual standards. Rest assured, your comments on the sofa cushions, carpet and overall cleanliness have been noted and we’ll work with our housekeeping team to ensure these aspects meet the high quality we strive for. We are committed to continuous improvement and insights like yours play an essential role in helping us enhance our guest experience. Thank you again, and we look forward to welcoming you back for an even more enjoyable and memorable stay! Sincerely, Rebecca Noyes General Manager

Perfect hotel!

Tripadvisor-waardering 5.0/5

Rolonmgn Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Mooie ruime kamers met alles erop en eraan. Perfect schoon! Heerlijke bedden en vriendelijk personeel. Als enige minpunt moet ik noemen dat er geen gratis wifi is. Wij zijn daarvoor naar het naastgelegen winkelcentrum gegaan. Prima zwembad en mooie parkeer gelegenheid onder het hotel!

Dear Rolonmgn, Thank-you for your recent review of Mantra Sierra Grand, Amazing review of our staff friendliness, room cleanliness, onsite facilities and location in Broadbeach. I cant wait to pass this feedback on to our team to celebrate this success. We look forward to welcoming you back in the near future. Warm Regards Thomas Luck Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 318 beoordelingen 9.4/10 Locatie
  • 484 beoordelingen 5.6/10 Kamer
  • 263 beoordelingen 7.8/10 Service
  • 40 beoordelingen 2.2/10 Wifi
  • 214 beoordelingen 3/10 Netheid
  • 50 beoordelingen 6/10 Goede prijs-kwaliteitsverhouding
  • 34 beoordelingen 2.8/10 Eten
  • 7 beoordelingen 2.2/10 Ontbijt

Mogelijk gemaakt door Trustyou

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Al onze hotels in Broadbeach

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.