ペッパーズ ブロードビーチ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,659 件のレビュー

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ペッパーズ ブロードビーチ - Image 1
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21 Elizabeth Ave, 4218 ブロードビーチ, オーストラリア

説明

ホテルのその他の情報

  • 予約担当者へのお問い合わせにつきましては、1300 987 610 までご連絡お願いします。

  • ご滞在中は、屋外スパ、リゾート温水プール、ラッププール、ジムでリラックスした時間をお楽しみください。

  • 道路の反対側にビーチ

  • ライトレールの駅に近接

  • スターカジノが徒歩圏内

当ホテルの客室

ホテル所在地

ペッパーズ ブロードビーチ

21 Elizabeth Ave
4218 ブロードビーチ
オーストラリア

GPS:-28.030805, 153.432188

電話番号
ファックス +61 7 5635 1055

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

2 プール

屋外の温水リゾートプールで、ゆったりとした時間をお過ごしください。四季を通じてお楽しみいただけます。ゴールドコーストの素晴らしい気候を楽しみながらリラックスできる理想的な場所です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,659 件のレビュー

トリップアドバイザーの評価  4.5/5  4,227 件のレビュー

Disappointed

トリップアドバイザーの評価 1.0/5

201taryns トリップアドバイザー認証口コミ

I booked for 10 nights - accidentally booking one more night than was needed. LastMinute.Com tried to seek a refund for one night on my behalf but Peppers refused. Given the length of my stay, and I requested a refund well before arriving, this was not reasonable. Disappointing.

Dear 201taryns, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your booking experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed that the your request to cancel the last night of the booking was declined however the change request was made only 2 days prior to arrival which is within the terms and conditions of the special offer under which the booking was made and I am sorry that you felt that this was not reasonable. I appreciate you sharing your comments 201taryns and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Family holiday

トリップアドバイザーの評価 5.0/5

buck115695 ファミリー - トリップアドバイザー認証口コミ

We have had another wonderful stay here been coming for quite a few years now and wouldn’t stay any where else close to everything beach shops restaurants all at your fingertips once you step out of your apartment we stayed in a 3 bedroom sky home in tower 1 4204 best views of the coast and hinterland room was very clean and comfortable we stayed 8 nights wishing we had stayed another 8 staff all friendly and check in was a breeze we have already booked for next November see next year 😍

Dear buck115695, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you once again enjoyed your stay in the heart of Broadbeach with all of the shops and restaurants on your doorstep and I will share your comments with my Team which I know they will enjoy reading. Thank you for your endorsement buck115695 and my Team and I look forward to welcoming you back again next November, if not before for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

A great relaxing stay again for nine days.

トリップアドバイザーの評価 5.0/5

rosscooper トリップアドバイザー認証口コミ

We recently stayed again at Peppers Broad Beach and were thrilled with our stay. We were allocated room 1004. We had a sea view but unfortunately, we lost the afternoon sun from our spacious deck area in the afternoon. The room was magnificent, spotlessly clean and extremely well set up. There was a fully equipped washing machine and dryer which functioned well, a full well-equipped kitchen and a lovely lounge area. There were two televisions - one in the lounge area and one in the bedroom. The bathroom was lovely, very clean and well equipped. the water pressure was excellent. The whole complex is close to many restaurants and a large supermarket. The pools were awesome, and the spa was also easy to access. the water was very warm in the pools. We knew how to access the carparking from our previous visit, so we did not have any problems at all with the procedure for parking. The staff at check- in were polite, organized and very efficient. We really enjoyed our stay again and have no hesitation in stating that we will return.

Dear Ross, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Perfect

トリップアドバイザーの評価 5.0/5

Karen G トリップアドバイザー認証口コミ

Another wonderful holiday. First time in Tower 2 but didn't disappoint spotless apartment beautiful views just wish I'd booked more nights. Staff were also great. Once you step out of your apartment everything is on your doorstep. Our first choice now when staying in Broadbeach.

Dear O2973RLkareng, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you enjoyed your spotless apartment with its beautiful views and the service from the Team which combined to provide you with an unforgettable experience here in the heart of Broadbeach. Thank you for your endorsement O2973RLkareng and my Team and I look forward to welcoming you back again in the future for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

Incorrect App Info & Poor Communication

トリップアドバイザーの評価 2.0/5

Benjamin W トリップアドバイザー認証口コミ

I booked a two-night stay, knowing that we would arrive in the early hours of the next morning, so I reserved the night before. I communicated our expected 8:00 am check-in time through the app. Despite this, I received an email questioning why we hadn’t checked in yet and stating that our booking would be forfeited. After several emails back and forth, we finally resolved the issue, and they agreed to hold the room for us. All in all, a very expensive trip at a property that would not be our first choice or preferred. The biggest disappointment, however, was the parking situation. We specifically chose this property because we had a larger vehicle (2.7m high) and needed suitable parking. The app listed the car park's height clearance as 4.4m, but upon arrival, this was not accurate. The staff offered no alternatives or suggestions for parking, leaving us to figure it out ourselves. We spent nearly an hour searching for a suitable spot and ended up parking on the street in a 3-hour zone, which ultimately resulted in a parking fine.

Dear Monkeyseemonkeyso, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience was a poor one, please allow me to express my apologies. I am disappointed that the communication around your pre-registered booking was poor and I have shared your review with the Front Office Manager to ensure that our Team include comprehensive notes on bookings that contain specific guest requests. I am very sorry that the information listed on the app regarding the height of the car park was incorrect, please accept my sincere apologies, following your review this has been updated to the correct height of 2.1m and I can understand your frustration regarding trying to find an alternative parking place for your high vehicle. I am sorry that you found the Team unhelpful in responding to your queries of alternative places to park in Broadbeach and I have spoken to them in this regard to ensure that we can offer our guests different options. I appreciate you sharing your comments monkeyseemonkeyso and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。