ペッパーズ ブロードビーチ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,467 件のレビュー

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21 Elizabeth Ave, 4218 ブロードビーチ, オーストラリア

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  • 予約担当者へのお問い合わせにつきましては、1300 987 610 までご連絡お願いします。

  • ご滞在中は、屋外スパ、リゾート温水プール、ラッププール、ジムでリラックスした時間をお楽しみください。

  • 道路の反対側にビーチ

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当ホテルの客室

ホテル所在地

ペッパーズ ブロードビーチ

21 Elizabeth Ave
4218 ブロードビーチ
オーストラリア

GPS:-28.030805, 153.432188

電話番号
ファックス +61 7 5635 1055

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

2 プール

屋外の温水リゾートプールで、ゆったりとした時間をお過ごしください。四季を通じてお楽しみいただけます。ゴールドコーストの素晴らしい気候を楽しみながらリラックスできる理想的な場所です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,467 件のレビュー

トリップアドバイザーの評価  4.5/5  4,238 件のレビュー

2025エクセレンス認証

Book Peppers Broadbeach; you won't be disappointed!

トリップアドバイザーの評価 5.0/5

Alan R トリップアドバイザー認証口コミ

Both Peppers and its staff were great. It's a great resort, the apartments are beautifully maintained and the staff were amazing. Anything we asked for was attended to promptly and with a smile. Location was brilliant as well; right in the heart of Broadbeach with plenty of shops and restaurants in the immediate area. Thanks to India on reception, Isaac and Bayley for their outstanding service.

Great view, let down property

トリップアドバイザーの評価 3.0/5

Donelle L トリップアドバイザー認証口コミ

As a Platinum Accor Live Limitless member, I chose Peppers with high expectations, but unfortunately this stay was disappointing in several areas. Operational issues began before arrival, with parking instructions not accounting for construction fencing. During the stay, there was no welcome amenity, and a housekeeper entered the apartment unexpectedly. While staff were polite and apologetic, the situation highlighted internal booking and communication issues. Cleanliness and maintenance were also below standard, including holes in bed sheets, stray hairs in the bathroom, a faulty dishwasher, a non-working intercom screen, and a saucepan with a loose handle that raised safety concerns. For an apartment-style property, especially one positioned as premium, several basic inclusions were missing or inadequate — including sufficient kitchenware, proper dishwasher detergent, extra towels, and simple items like kitchen scissors, oven mitts, and a drying mat. A mattress topper on zip beds would also greatly improve comfort. I understand that Peppers apartments are individually owned, and that upgrades can depend on owner decisions, but as a guest, these distinctions aren’t visible — the experience reflects on the Peppers and Accor brands overall. I hope this feedback is taken in the spirit intended and contributes to improved consistency and guest experience in the future.

Stunning Views, Beautiful Rooms!

トリップアドバイザーの評価 5.0/5

Sherpa66758514838 トリップアドバイザー認証口コミ

Peppers in Broadbeach feels like absolute luxury the moment you enter the room. It's thoughtfully designed with a calm feel. Beautiful decor and beautiful beach views. Would highly recommend.

Disgusting

トリップアドバイザーの評価 1.0/5

Dancoco462 トリップアドバイザー認証口コミ

Beyond disappointed with our stay air conditioning not working and given the run around Buyer beware stay else where Ropable Do better

Dear Dan, Thank you for taking the time to write a Trip Advisor review following your recent stay at Peppers Broadbeach, I am sorry that your experience was such a poor one. I am sorry that during your stay the Oracle precinct (including the Towers and restaurants at ground level) experienced critical Chiller issues resulting in poor circulation of chilled water to air conditioning systems across the precinct. These issues ultimately led to a 5 hour shut down overnight to undertake emergency repairs and I understand your frustration as this occurred during an extremely warm couple of days on the Gold Coast. I can understand your disappointment due to the heat and I sincerely apologise for the discomfort that this caused. Whilst I understand that this will not change your stay I can share with you that the repairs have been successful and that chilled water supply and fully operational air conditioning has been restored across the Oracle complex. Thank you for your comments Dan and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

A/C doesn’t work properly

トリップアドバイザーの評価 1.0/5

Artie F トリップアドバイザー認証口コミ

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Dear Artie F, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach. I am sorry that you were uncomfortable during your time with us due to the heat wave that we experienced on the Gold Coast over those dates and also the design of the air conditioning in the apartments having 2 specific zones for the air conditioning, namely the living areas and the bedrooms. This was an original design when the building opened and we are working with Owners who are updating their wall controllers to provide a single zone throughout the apartment. Thank you for your comments Artie F and I do hope that you will provide my Team and I with another opportunity to look after you once more and create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

との提携 TripAdvisor

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