ソフィテルゴールドコーストブロードビーチ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 5,734 件のレビュー

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サーフパラダイス, ゴールドコースト, オーストラリア, 4218 ブロードビーチ, オーストラリア

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ホテルのその他の情報

  • お客さまのグルメ欲を満たします

  • 打ち寄せる太平洋の波まで歩いてすぐ

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  • レストラン「ルーム81」は、2シェフハットの評価を得たレストランです

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ホテル所在地

ソフィテルゴールドコーストブロードビーチ

サーフパラダイス, ゴールドコースト, オーストラリア
4218 ブロードビーチ
オーストラリア

GPS:-28.029367, 153.431579

電話番号
ファックス +61 7 5592 3747

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  5,734 件のレビュー

トリップアドバイザーの評価  4.0/5  3,379 件のレビュー

The BEST hotel & Location

トリップアドバイザーの評価 5.0/5

louisep589 Solo travel - トリップアドバイザー認証口コミ

Wow,What a FABULOUS Hotel experience i have just had, great service from the welcoming champagne ,checking in,spacious,easy car park,amazing room,bath and view,Brilliant location too,Extremely helpful staff,Great swimming pool area too

Bonjour Louise, Thank you for your absolutely wonderful feedback! I’m thrilled to hear that your recent stay with us was such a fabulous experience from start to finish. From the welcoming champagne to the seamless check-in, spacious parking, and your amazing room with its breathtaking view—it sounds like you truly embraced everything we strive to offer our guests. I’m especially delighted that our team made such a positive impression and that you enjoyed our pool area and unbeatable location. It’s always a pleasure to know that our efforts to create memorable stays are appreciated so warmly. We can’t wait to welcome you back for another fantastic stay in the future. If there’s anything we can assist with, please don’t hesitate to let me know. Merci, Fraser Ross General Manager fraser.ross@sofitel.com

So disappointing

トリップアドバイザーの評価 2.0/5

Fruity_kiwi ファミリー - トリップアドバイザー認証口コミ

I am surprised this is a Sofitel property having stayed at the Sydney Darling Harbour, Bangkok Sukhumvit in Thailand and the Popodoli Venezia before it became an M Gallery in Italy. I'll start with the positives: Next to a mall with a Woolies supermarket and lots of surrounding restaurants. Right by Kurrawa Beach. That's it. Negatives: Reception is like an old sterile commercial office. Very cold and unwelcoming. Three and four star properties have nicer lounge areas. Staff neither friendly nor helpful. Common areas were always cold despite it being winter when we visited. Rooms: Broken room safe that had to be replaced, uncomfortable old beds with what I think were lumpy mattress toppers, a basin tap that would not turn off, a shower drain that took a while to drain, old aircon unit that was pointless because temperature is centrally controlled, a cordless phone that always said it was flat despite us never using it and it sitting in the charger. Room also wasn't cleaned one of the days we were there. For a five star hotel this is inexcusable. Buffet breakfast: Very small. During our six day stay there was only one type of butter for toast and a handful of margarine offered on one of the days we were there. When ordering custom eggs, the wait staff would tell us to order from the chef. The next day the chef would tell us to order from the waiting staff. Is it so hard to implement one basic ordering process for guests!? Level 3 Bistro: They have a crepes special for the month of July to celebrate Bastille day but the waitress didn't know about it and tried to shoo me away saying they finished lunch already. Granted I didn't have a booking and it was 3 pm, but there are signs at reception and on every table in the restaurant (!) that says crepes are served from 11am till 9pm. We also had dinner at the restaurant and I ordered the 200 gram steak for $62. There is no way that was 200 grams of steak! See photo: those are small campari vine tomatoes for contrast. That steak portion was 80-100 grams max. We won't be returning and we do not recommended. This place is so run down. For the price we paid you can find much better elsewhere in Surfers Paradise where all the fun and life is.

Nice location and friendly staff

トリップアドバイザーの評価 3.0/5

Cindy B トリップアドバイザー認証口コミ

Our family stayed in this hotel for 2 nights. We got upgraded to a sea view room on the high floor for free as a Gold membership. We got welcome drinks and some desserts. Fortunately, we got early check in before 12 noon and late check out at 1pm. The hotel is very close to the light rail, so it's very convenient to go anywhere, especially now that it only costs 5 cents to go everywhere. The conclusion: The service was very good. The only thing I don’t recommend is the buffet breakfast, it was terrible😂🤣⋯⋯tastes like 3-star hotel! Even after using the 50% discount, I still feel it’s not worth to pay for it! And the dining table is old and the paint is peeling off! The parking lot is also very old. It will be inconvenient if there are elderly people or baby strollers entering and exiting. The parking fee is 25/day.

Such amazing customer service

トリップアドバイザーの評価 5.0/5

patsym317 Couples - トリップアドバイザー認証口コミ

What amazing customer service!!! Not only did we get to check in a bit earlier, but we were given a glass of champagne while finalising check in. There was champagne on ice for many on check in. It was pan pacific masters weekend and they still coped extremely well. Not like another big chain we recently stayed with at Broadbeach where check in was one hour and a half late. Well done Sofitel!!!

Bonjour Patsy, Thank you for such a wonderful review! I’m delighted to hear that our team made your check-in experience so memorable and welcoming. A glass of champagne is the perfect way to start your stay, and I’m thrilled that it set the tone for a fantastic visit. The Pan Pacific Masters weekend is indeed a busy time, so it’s especially rewarding to know that our team managed everything smoothly and efficiently. Your kind comparison to other experiences means a lot to us—we strive to make each guest feel valued and well-cared for, no matter how busy we are. Thank you again, Patsy, for choosing Sofitel Gold Coast Broadbeach. We look forward to welcoming you back for another seamless and enjoyable stay! Merci, Fraser Ross General Manager fraser.ross@sofitel.com

Awesome stay with fab breakfast spread

トリップアドバイザーの評価 4.0/5

Advay d Couples - トリップアドバイザー認証口コミ

A fab stay with grand breakfast . the rooms are very comfortable and our room had an ocean view. tonnes of restaurant within walking distance with freat vibes of broadbeach . the beach at walking distance extremely good with great walking and jogging zones.

Bonjour, Thank you for your lovely review! I’m thrilled to hear that you enjoyed a “fab” stay with us and that the breakfast spread made a great start to your mornings. It’s wonderful that you found the room comfortable and enjoyed the beautiful ocean view—there’s nothing quite like waking up to those Broadbeach vistas. With so many fantastic restaurants and the beach just a short walk away, Broadbeach truly offers a unique experience, and I'm glad you were able to take full advantage of it. Whether it’s for a morning jog along the beach or an evening out, our location is perfect for enjoying everything the area has to offer. We look forward to welcoming you back to Sofitel Gold Coast Broadbeach for another memorable stay! Merci, Fraser Ross General Manager fraser.ross@sofitel.com

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,683 件のレビュー 9.3/10 ロケーション
  • 2,737 件のレビュー 6.6/10 客室
  • 2,778 件のレビュー 8.5/10 サービス
  • 159 件のレビュー 5.1/10 インターネット
  • 857 件のレビュー 5.9/10 清潔さ
  • 833 件のレビュー 8.7/10 朝食
  • 778 件のレビュー 4.4/10 設備
  • 687 件のレビュー 6.8/10 料理

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。