Mantra on Mary - Брисбен 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 760

Гарантия
лучшей цены
Mantra on Mary - Брисбен - Image 1
Mantra on Mary - Брисбен - Image 2
Mantra on Mary - Брисбен - Image 3
Mantra on Mary - Брисбен - Image 4
70 Mary Street, 4000 Брисбен, Австралия

Описание

Особенности отеля

  • Расположение в центре города

  • Просторные отдельные апартаменты

  • Большой тренажерный зал, открытый бассейн и дневная спа-программа

  • В пешей доступности от магазинов и ресторанов

  • Популярная дневная спа-программа

Наши номера

Расположение отеля

Mantra on Mary - Брисбен

70 Mary Street
4000 Брисбен
Австралия

GPS:-27.472089, 153.026861

Телефон
Факс +61 7 3102 5194

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер

Бассейн

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

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Рейтинг ALL  3.7/5  Отзывов: 760

Рейтинг TripAdvisor  3.6/5  Отзывов: 1 825

Very expensive for what it is

Примечание: Tripadvisor 3.0/5

AngelikaAus Couples - Реальные отзывы TripAdvisor

This place is located close to CBD, however, there are lots of constructions going on around it and some roads are closed. The room was nothing special, we were only given 1 face towel for 2 people. It was more expensive than 5 star hotels per night and the parking fee was 35$ per night while nearby hotels charged only 15$. There is no breakfast facility or restaurant in the hotel. Overall too expensive considering it is not 5 star hotel.

Hi Angelika, Thank you for sharing your feedback following your recent stay at Mantra on Mary. We're sorry to hear that your experience did not meet your expectations in terms of value. July was indeed a peak period in Brisbane due to the Queensland school holidays and the British & Irish Lions rugby event, which occurs only once every four years. These high-demand events significantly impacted accommodation rates across the city, including ours. Regarding our parking, we understand that costs are an important consideration for travellers. While our $35 per night rate may have seemed high, it is actually the lowest available among CBD hotels—many others charge $45 per night. While third-party providers such as Wilson Parking may advertise lower rates, those are generally available only through pre-booking, and drive-in prices are often much higher. We're also sorry to hear you were only provided with one face towel. This does not reflect our usual standards, and we would have gladly rectified this had it been brought to our attention during your stay. Lastly, we were unable to locate your reservation in our system. It's possible your booking may have been under a different name or through a privately managed apartment within our building, in which case services and amenities can vary. We do appreciate your feedback and hope to have the opportunity to welcome you again under different circumstances. Warm regards, Travis Barnes Front Office Supervisor Mantra on Mary

Be aware if you have mobility issues.

Примечание: Tripadvisor 3.0/5

leannehawke Реальные отзывы TripAdvisor

I stayed here on a work trip in June 2025. Decent budget accommodation, but there are a few things to be aware of before you book. 1. In all apartments, the showers are over a deep bath, approx 50cm. You need to step in between two fixed panes of glass and steady yourself - there are no rails and no non-slip in the bath. The taps are at the far end. It is treacherous. I am able bodied and it felt unsafe to me. It would be impossible for anyone with mobility issues. 2. There are major construction works occurring immediately adjacent to the hotel. One night they stopped at 10pm but on the other they went though the night. 3. Two out of 4 lifts are broken and according to staff require a part that is not available. Not disastrous, but you can wait several minutes for a lift. 4. The common areas on the floors smell. I don't what of, but it just smells. My colleagues and I were all on different floors and reported the same. It's a bit dated and looks like it's been furnished from Facebook Marketplace (including the worn out mattress - thinks student accomm) but it was clean.

Dear Leanne, Thank you for taking the time to share your detailed feedback following your recent stay at Mantra on Mary. We appreciate your candid comments and understand the concerns you raised. Regarding the shower configuration, as noted, all our apartments feature a shower-over-bath design, which can be challenging for some guests. We take guest safety seriously and will review your feedback carefully as we consider future improvements and accessibility options. We also sincerely apologise for the disruption caused by the nearby construction works. The Cross River Rail project adjacent to our property has impacted many local businesses, but we have been advised that the construction noise is expected to diminish significantly within the next 4 to 6 weeks. Regarding the lifts, we’re pleased to inform you that all four lifts are now fully operational, improving guest convenience throughout the building. Concerning the odour reported in the common areas, this is certainly not the experience we want for our guests. We will investigate this matter further with our housekeeping and maintenance teams to resolve it promptly. While the apartment furnishings may be dated, we are pleased to hear you found the accommodation clean. We have plans for refurbishments in the future, and your feedback is valuable in guiding these updates. Thank you again for your honest review. We hope you might consider giving us another chance in the future to provide a better experience. Warm regards, Travis Barnes Front Office Supervisor Mantra on Mary

disappointing

Примечание: Tripadvisor 2.0/5

Murrayabcdefg Деловые путешественники - Реальные отзывы TripAdvisor

As a regular accord ‘user’ I was disappointed with the Mantra on Mary! The Rooms were very shabby! Drapes didn’t hand well, carpet scuffed up. Over shower bath was dangerous, on bath matt. The general appearance and condition was less than satisfactory. I will reconsider MANTRA Stays in the future!

Hi Murray, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at Mantra on Mary fell short of the standards you’ve come to expect as a valued Accor guest. We regret that the condition of the room, including the drapes, carpet, and bathroom setup, did not meet your expectations. Your concerns regarding the over-shower bath and bath mat are noted, and we will assess these elements to improve both safety and presentation. We are committed to ensuring all our guests enjoy a comfortable and well-maintained environment, and your feedback highlights areas where we need to focus our attention. It’s our hope that we’ll have the chance to regain your trust and provide a significantly improved experience should you choose to stay with us again. Please don’t hesitate to reach out directly if there’s anything further we can do. Kind Regards, Travis Barnes Front Office Supervisor

Minimal Use.

Примечание: Tripadvisor 2.0/5

Ro H Реальные отзывы TripAdvisor

It’s a very central hotel. If you walk through the casino you can acces south bank on foot. At night you can listen to the intense construction workers and machinery or the police sirens. The shower is a high step up over the bath. There was mould in my bathroom and shower. The carpets are very dirty and stained. Crockery available a hit and miss. Uneven. The lift is wonky. Under renovation.

Hi Ro, Thank you for sharing your feedback regarding your recent stay. I’m sorry to hear that your experience did not meet your expectations and appreciate you bringing these issues to our attention. I’m glad you enjoyed our central location, but I apologize for the disturbances from the nearby construction and any noise that impacted your stay. We understand that these external factors can be disruptive and appreciate your understanding as we navigate this period of renovation. Regarding the cleanliness issues you encountered, including the mould in the bathroom and stained carpets, please accept my sincerest apologies. I will ensure that your comments are addressed with our housekeeping team to improve our standards. Your feedback about the crockery and the lift is also valuable as we work to enhance our facilities. Thank you for taking the time to provide your input. We hope to have the opportunity to improve your experience in the future. Kind Regards, Travis Barnes Front Office Supervisor

Nightmare - Do NOT stay here

Примечание: Tripadvisor 1.0/5

M W Реальные отзывы TripAdvisor

The carpet was visibly dirty and stained, the room key needed to be re cut 4 times to work, there was visible dirt on carpets, floors, surfaces. I would not stay here, parking is a nightmare - in the event that you do book/ secure it you will be met with tenants blocking the driveway/ access/ spaces/ driving dangerously. The staff were very friendly but couldn't do anything regarding the rooms not having having been cleaned. There is no food and construction work is 24/7. This was so bad i have asked it be removed from our corporate travel system. I've never stayed anywhere this dirty, i can now see multiple reviews regarding the need for cleaning to be reviewed - which means it's not been reviewed/ attended to after multiple pieces of feedback.

Hi Melinda, Thank you for taking the time to share your detailed feedback. I sincerely apologize for the issues you experienced during your stay at Mantra on Mary. It is unacceptable to hear about the cleanliness of your room and the state of the carpets, as well as the challenges you faced with parking and access. We take your comments very seriously and will address them with our housekeeping and maintenance teams immediately. Your feedback about the room keys and the noise from construction is also important, and we will work on improving these areas to ensure a better experience for our guests. I understand your frustration, and I’m truly sorry that we fell short in providing the quality of service you expected. We are committed to making the necessary improvements, and I appreciate you bringing these matters to our attention. If you are open to it, I would love the opportunity to discuss your experience further and regain your trust. Please feel free to reach out directly. please email me at travis.barnes@mantra.com.au Kind Regards, Travis Barnes Front Office Supervisor

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Другие интернет-пользователи оценили наш отель

  • 284 Отзывов 8.8/10 Расположение
  • 530 Отзывов 4.8/10 Номер
  • 298 Отзывов 8.6/10 Сервис
  • 23 Отзывов 1.3/10 Интернет
  • 238 Отзывов 2.3/10 Чистота
  • 196 Отзывов 5/10 Комфорт
  • 179 Отзывов 2.9/10 Удобства
  • 117 Отзывов 1.8/10 Атмосфера

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