FV by Peppers 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 1.080 comentários

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191 Brunswick Street, 4006 FORTITUDE VALLEY, Austrália

Descrição

Extras do hotel

  • Situado no coração da zona de entretenimento

  • Apartamentos luxuosamente concebidos e decorados

  • Piscina em U única, lounges exteriores, ginásio e estúdio de ioga

  • Restaurante e bar moderno, assim como espaços de conferências

  • Perto de lojas, restaurantes, galerias e teatros.

As nossas opções de alojamento

Suite

Suite Junior com 1 cama casal

  • 3 pessoa no máximo
  • Cama 1 x Cama(s) King Size

Localização do hotel

FV by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Austrália

GPS:-27.456174, 153.031901

Telefone
Fax +61 7 3118 9198

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

Piscina

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.8/5  1.080 comentários

Classificação do TripAdvisor  3.6/5  600 comentários

Thanks to staff

Nota Tripadvisor 5.0/5

Justine D Avaliação com certificação TripAdvisor

A big thank you to Bailey who ensured my daughter's stay for her 21st was extra special. His care, thoughtfulness and problem solving skills were amazing. He went above and beyond to made our stay very enjoyable. Thanks

Dear Justine, We appreciate you taking the time to provide feedback regarding your stay with us at FV by Peppers. We are so happy to hear that Bayley provided such thoughtful and caring service that he helped make your stay a memorable one. I will pass on your kind words, as I am sure he will be grateful to know your daughter had a wonderful 21st celebration. We hope to have the pleasure of welcoming you all back again soon! Warm Regards. Madeline | Duty Manager FV by Peppers

2 bedroom apartment, family stay, with a baby

Nota Tripadvisor 5.0/5

Shayal C Família - Avaliação com certificação TripAdvisor

We had the best experience at FV Brisbane by Peppers in Fortitude Valley. The rooms were amazing, the living room area was very convenient. We went for the first time as a family of 4, with my then 9 month old and 7 year old daughters. Baby was provided with a cot upon request and the 2 bedroom apartment was super clean and comfortable. The kitchen area was very well equipped, which made us want to get cooking. The washing machine and dryer were very handy with a baby traveling with it. It was a very safe place and staff were very friendly and accommodating. We ended up extending our 4 night stay to a 5 night stay. Also, the view was breathtaking. We were very happy to be staying at such a wonderful place for our family.

Dear Shayal, Thank you so much for your wonderful review of your recent stay at FV Brisbane by Peppers. We’re absolutely delighted to hear that your experience with us was so positive and that your family felt right at home. It’s especially lovely to know that the 2-bedroom apartment met your needs so well—from the fully equipped kitchen and in-room laundry to the cot for your youngest. We understand how important those little conveniences are when traveling with children, and we’re so pleased they made your stay more comfortable. Your kind words about our friendly team and the safety of our property mean a great deal to us. It’s always our goal to ensure each guest feels welcome, relaxed, and well cared for. We’re thrilled that the stunning views and overall atmosphere made your visit memorable enough to extend your stay—what a compliment! We truly appreciate you taking the time to share your experience and hope to welcome you and your beautiful family back for another stay soon. Warm Regards, Madeline | Duty Manager FV by Peppers

Poor Service, Unclean, Overcharged.

Nota Tripadvisor 2.0/5

Jenny Y Avaliação com certificação TripAdvisor

We booked and paid for a one bedroom apartment. The service was poor, we were not offered any assistance with our luggage, and the staff argued with us for not having government issued ID to check in. We paid $209 for the apartment. Apartment was unclean - the floor was dirty and soaps in the bathroom were empty. When checking out the staff took time to finish their chit chat before serving us. Then they tried to charge us additional fees because they had ‘accidentally’ upgraded us to a two bedroom apartment. I told them we would not be paying for a second bedroom that we didn’t use or need. Positives were good views and central location.

Dear Jenny, Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. Providing government issued ID at check-in is a mandatory part of our check-in process, in line with our policies to help prevent fraudulent activity and ensure the safety and security of all guests. I’m sorry if this was not clearly communicated or handled in a more courteous manner. I also apologise that you didn’t receive assistance with your luggage and for the condition of the apartment. Cleanliness and service are priorities for us, and I’ll be following this up with the team to ensure this is addressed. With regard to the room charge, I understand your frustration. Our team upgraded you to a two-bedroom apartment in good faith due to availability, but you should not have been asked to pay extra for a room type you didn’t book or request. I’ll be following this up with the front office team directly. We’re pleased to hear you enjoyed the views and location, and we hope to welcome you back in the future for a much improved experience. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

CRAP

Nota Tripadvisor 1.0/5

Bernie P Avaliação com certificação TripAdvisor

When arriving at reception, gave meal ideas of Mexican next door. Great idea! Go to go to pool, 6pm, lift wouldn’t go there! Luckily 🍀 they had a shower! Them tried ringing the Mexican restaurant, no answer?????? So go to reception! They tell me again restaurant just next door 🚪 assuming I will eat there! Closed! Luckily 🍀 there was a 7/11 I could buy some milk & water 💦 I thought if I asked at reception they Might give me a small milk for coffee ☕️ 😂 obviously not 🙄 So sitting in wonderful Brisbane 🏖️ Watching tv 📺 7pm! Pool closed, restaurant closed 🤔 I was thinking I had more fun in Thailand What’s the point paying $800 To watch tv 📺 Luckily 🍀 I had a muffin from airport for dinner 🥘 Could of stayed at a Backpackers 😂 They usually have a pool & open restaurants in the street! And you wonder why people go to Bali 🏖️

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

Nota Tripadvisor 2.0/5

425kayl Negócios - Avaliação com certificação TripAdvisor

Was allocated an accessible room, not sure why. There were no bedside tables, which was frustrating as I had to put everything on the floor. The lounge was small and felt cramped with the furniture. The bathroom was large and included a built in seat and shower curtain. The shower head had a mind of its own, difficult yo adjust the direction and sprayed water on the towels that were placed on the seat. There was no remote control for either of the TV’s. (Lounge or bedroom) I had to request a remote from Reception, who delivered within 10 minutes. Room faced the Main Street and construction site. The windows are double glazed.

Dear Kay, Thank you for your feedback. We apologies for the inconvenience regarding your allocated room. We’re sorry to hear about the lack of bedside tables – we can imagine how frustrating that must have been, and we will certainly look into this for future stays. We’ll also take your feedback on the lounge area and the bathroom on board, as we strive to improve the comfort and functionality of our rooms. Regarding the shower head, we sincerely apologies for the difficulty in adjusting it, as well as the issue with water spraying onto the towels. We’ll ensure this is addressed immediately. We also regret the inconvenience with the missing remote controls for both TVs. We’re glad to hear that Reception was able to deliver the remotes promptly. We understand your concern about the room facing the main street and construction site. While the double-glazed windows help minimise noise, we do appreciate that external factors can still be disruptive. Thanks again for your valuable feedback. We hope to welcome you back soon, with a much more comfortable stay. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 422 comentários 7.9/10 Localização
  • 820 comentários 6.4/10 Quarto
  • 564 comentários 6.8/10 Serviço
  • 14 comentários 4.9/10 Internet
  • 349 comentários 4/10 Limpeza
  • 330 comentários 5.3/10 Comodidades
  • 283 comentários 5.4/10 Conforto
  • 167 comentários 7.3/10 Piscina

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.