ibis Styles Toulouse Centre Canal du Midi

Lovely friendly and helpful staff, great breakfast with lots of choice, really good location as walkable to city and main station, hot shower, comfy bed and good air conditioning made this a very good choice for value for money - shop bars and restaurants right near open till late.

Excellent location - next to a section of the Canal du midi; near Halles des Graines for a concert; nice pub opposite The Danu. About 1.5km to Capitole. Rooms were pleasant and with breakfast included, the price was very reasonable. Parking extra cost but very convenient once you understood how the gate code system worked, and the almost hidden location of the keypads

The best thing about this hotel is its location - within walking distance of the railway station, the pont neuf, place St. Georges, place Wilson and the Capitole. There is a Charles Wells pub selling English beer just opposite the hotel on the other side of the canal and several restaurants less than 5 minutes walk away. The staff are very helpful.

Arrived and the receptionist was chatting to his friend on the phone. He finally hung up and allocated us a room. Complicated system for booking bread and patisserie for breakfast. The door in room on seventh floor won’t open. Go down and tell him. He doesn’t believe me. Comes up and he can’t open the room with the key or the card. He says if we go back down with him he will give us a bottle of water. We say just come up with another room card. He does eventually. We go there. It has just been decorated and stinks of paint and carpet glue. Open the window but it doesn’t help. Back down for another room. Long wait for another room because he is chatting again. Next room stinks of cigarettes. I mean stinks. I’m asthmatic. I’m back down again. Fourth time lucky we have a room. There are no bedside tables, the towels are small and thin. The wifi clicks out every few minutes. Breakfast is a disaster. We ordered bread, croissants and chocolatines. There are none. There is no butter/Marge. A total excuse for a hotel and the graffiti decor is insulting. Maybe the worst hotel we have ever stayed in and we have stayed in a few. Buyer beware!

Until this hotel has been renovated into a true IBIS Styles don't stay here - its truly awful and I think a rip off from Accord to sell it as future ibis styles - I expected better. Position is great but they should close it down until it is.