ibis Styles Toulouse Centre Canal du Midi 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 1.113 görüş

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ibis Styles Toulouse Centre Canal du Midi - Image 1
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ibis Styles Toulouse Centre Canal du Midi - Image 4
05 Boulevard De La Gare, 31500 Toulouse, France

Açıklama

Otel ekstraları

  • Breakfast included in all your rates

  • Wifi, air-conditioning

  • 100% non-smoking, private bathroom

  • Family room, baby cot

  • 2 levels of private parking paid in the basement

Konaklama olanaklarımız

Otelin konumu

ibis Styles Toulouse Centre Canal du Midi

05 Boulevard De La Gare
31500 Toulouse
France

GPS:43.60147, 1.457068

Telefon
Faks +33 5 61 34 12 21

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Kahvaltı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  1.113 görüş

TripAdvisor Derecesi  3.1/5  743 görüş

Very disappointing service at this hotel

Tripadvisor puanı 2.0/5

Jeremy P TripAdvisor onaylı yorum

I liked the location just 5 minutes from the Place Dupuy, where there are lovely parks to walk in. It is an easy walk from the Matabiau gare ( train and bus stations ). When you exit, go left, don’t deviate from this road for 15 minutes, 1.2 km. The facilities in the room were fine. What really ruined the stay for me was the reception staff. They ignored me every single time I walked by. There was zero warmth when I had to speak with them, and i had one experience with them which was unforgivable. My second day there, my iPhone locked and i could do nothing with the phone. This was very unsettling. I asked reception if there was any repair shop nearby. There was both a male and a female at reception. The female apparently did not understand English very well, but the male told me there were no repair shops in the area. I had no access to the internet, and neither staff member showed a twinge of empathy and made zero effort to go online and check for me a repair shop. Luckily, there was a hotel guest in line, and he was kind, checked his phone and told me that there was a repair shop, just 5 minutes away, named Feexo, on rue Antoine Idrac. Your staff left me feeling depressed and worried. The guest lifted my spirits. I went to the repair shop and they fixed my phone in 5 minutes and were very kind. Breakfast was very poor. The scrambled eggs were the worst I have ever eaten. Overall, i was very disappointed by my treatment here, and i am Accor Platinum. I would not return here.

Hello, Thank you for sharing your detailed feedback. We sincerely regret that your experience at our hotel did not meet your expectations, especially regarding the service provided by our reception staff. Please accept our apologies for the lack of warmth and assistance you encountered during your stay. We understand how important it is to feel supported, particularly in stressful situations such as having technical issues with your phone in an unfamiliar city. Your comments regarding the unhelpful response from our staff are taken very seriously. We will address this with our team to ensure that all guests receive the attentive and empathetic service they deserve, regardless of the language barrier. We are also sorry to hear that breakfast did not meet your standards, and we will review our offerings to make improvements. We value our Accor Platinum guests highly, and it is disappointing to learn that we did not provide the level of service you expect and deserve. Your feedback is extremely valuable and will be used to improve our training and guest experience. If you are open to it, we would appreciate the opportunity to discuss your experience further and see how we can make amends. Please feel free to contact our customer service team directly. Thank you again for your feedback, and we hope you will give us another chance to provide you with a much better experience in the future. Best regards, The Management Team

konum fena değil ,

Avis müşterileri puanı 3.0/5

Sevim Aileler - ALL için doğrulanmış yorumlar

merhaba otopark hizmeti var ücretsiz deniliyor idi. Ücret alındı. Resepsiyon karşılaştığımız beyefendi diğer ibislere nazaran daha az nazik biri idi. Odalarda saç kurutma makinesi istek üzerine verildi Teşekkürler

Merhaba Konum, Öncelikle geri bildiriminiz için teşekkür ederiz. Otopark hizmeti ile ilgili yaşadığınız sıkıntıdan dolayı özür dileriz; bu durumu araştıracağız. Resepsiyonda karşılaştığınız nazik olmayan davranış için de üzgünüz ve bunu da göz önünde bulunduracağız. Görüşleriniz bizim için çok değerli, bu sayede hizmet kalitemizi artırabiliriz. Tekrar teşekkür ederiz ve sizi yeniden ağırlamaktan mutluluk duyarız. Saygılarımızla, Satış Departmanı

Ibis Styles Toulouse Canal du Midi

Tripadvisor puanı 3.0/5

Ann C TripAdvisor onaylı yorum

Frosty customer service at check in but fast/efficient. Very small room, no room for more than 1 piece of small luggage. Bed was comfortable. Loud road noise. I have stayed in small rooms before but this was particularly challenging due to its design, they need to add hooks to the back of the bathroom door and add a hand towel bar at sink…small details can make the space more comfortable. Toilet area was tiny, my legs touched the wall when using it and I am not tall. No kettle in room but coffee/ tea/filtered water provided in lobby. Mold in shower, thin towels, dirty carpet. Breakfast: The best part was a OJ machine that makes fresh squeezed orange juice, but it wasn’t smooth to operate/ seemed jammed or in need of repair. There is an outdoor seating area. The food served was grocery store processed food, not good quality, cheese and bread, yogurt, nuts, processed meats. If you get a good rate and don't plan on spending any time in room apart from sleeping then it's OK. You get what you pay for. Parking: We found close on street parking that was inexpensive. AC worked very well. 20 minute walk to the city center. Overall this place felt more like a hostel than a hotel.

Hello, Thank you for sharing your detailed feedback on your recent stay. We appreciate your honest evaluation of the room size, amenities, and overall experience. We understand your concerns about the room design and noise disturbance. Your suggestions regarding the addition of hooks, a hand towel bar, and addressing the toilet area are duly noted. These small details indeed contribute to the overall comfort of the space. It's unfortunate to hear about the cleanliness issues, including mold in the shower and a dirty carpet. We apologize for any inconvenience caused, and your comments will be forwarded to the relevant department for immediate attention. Regarding breakfast, we acknowledge your observations about the quality of food, and we will review our offerings to ensure a more satisfying experience for our guests. We're glad to hear that you found on-street parking nearby and that the AC worked well for you. We appreciate your understanding of the value proposition. We take guest feedback seriously, and your insights will help us improve. If you have any further concerns or if there's anything else you'd like to share, please feel free to reach out. We hope to have the opportunity to better serve you in the future. Best Regards, Sales department.

Paper thin walls

Tripadvisor puanı 3.0/5

Blondemadwife Couples - TripAdvisor onaylı yorum

Difficult firstly to find parking. Very Warm welcome. Rooms small, and ours was dark grey, looked shabby. Bed comfortable, walls thin as we were kept awake by snoring next door. Central for a walk into Toulouse, beautiful place. Breakfast good value. Sitting outside too. Fair average stay.

Hello, Thank you for sharing your detailed feedback about your recent stay. We appreciate your comments and regret to hear that some aspects of your experience did not meet your expectations. We apologize for the difficulty in finding parking and any inconvenience caused by the thin walls. Your feedback about the room color and overall comfort is duly noted, and we'll use this information to make improvements. We are pleased to hear that you enjoyed the warm welcome, found the bed comfortable, and appreciated the central location. It's also great to know that you found the breakfast good value and enjoyed sitting outside. We value your input, and your comments will help us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. If you have any further comments or if there's anything specific you would like to discuss, please feel free to contact our Sales department. Regards, Sales department.

Totally recommended

Tripadvisor puanı 5.0/5

Operez79 Aileler - TripAdvisor onaylı yorum

This hotel is very well situated next to the city centre. It has everything you need for a short stay. Staff are really kind. It has an original style that makes the hotel different from its' competitors. Breakfast includes hot drinks, fruit juice, cheese, ham, bread, eggs, croissants, and many other delicious dishes.

Greetings Perez, We are truly grateful for your glowing recommendation and the positive feedback you shared about your experience at our hotel. We're especially delighted that our staff's kindness left a positive impression on you. Their dedication to delivering excellent service is something we take great pride in. Thank you once again for your kind words and for recommending our hotel. We look forward to the opportunity of welcoming you back for another memorable stay. Kind regards, The sales department.

ile iş birliği içinde TripAdvisor

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Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Toulouse şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.