Mercure Toulouse Centre Saint-Georges Hotel

I was a little bit deceived by some remarks towards myself from the 'tall' blond Lady at the bar. I just arrived at night, just wanted to take à drink, to relax in all confidentiality. I had 3 remarks within less than 1 hour. This blond bar lady saw an old man(<75 year, acomppanied withvgis wife by the way), she came to me and ask if this gentleman (5 meters away from me was my gusband ^^@@), Then made à remark about my heels I should pay attention not to fall down ... Andca 3th remark about the fact I just brought my empty glass of champagne to the other bar lady (it was 11'o cocktail in the evening..) I had the impression , I was on HER Chasing Field ;-) ...Im So, real lack of discrétion from this person. I had then the same expérience with a woman who cleared the room. Same kind of salace remark said with the smiley. So I was deceived from the staff 'spirit' from those two women in your establishment.

Loved it ... location location Location! Spot on. We were looking for a central hotel, but knew Toulouse would be hot, and so wanted a pool, it’s a lane pool, but we could sit out, and got a time each day to enjoy, nite kids there at the weekend so pool space limited Rooms we booked the 1 bed apartment, great for us, we had a double room, a mini kitchen, limited in crockery, a living room where the couch we expected to pull out into a double, actually ended up being bunk beds, watch this if you have an all adult party, was good fo our needs. Housekeeping team were lovely as were the bar/pool team on level 1. Reception didn’t engage unless you stood in front of them and they had too. Really feel as they are your first point of contact a smile, greeting, I will be with you in a moment comment, would be nice, free and easy to implement. What the reception team lacked in personality was not really a major issue, The hotels location would mean I am definitely recommending it, local shops, bars, restaurants kept us busy and well fed, open air square crammed with activity and restaurants were great dinner options, Gallerie Lafayette the shop and the roof top restaurant was superb, do book in advance, the many boutiques took us up and down the town, bring empty luggage space you will shop.

We stayed here for a long weekend as we had travelled to Toulouse to watch the rugby league game versus Leeds. Immediately we felt really welcome and the staff, bar none, were professional, friendly and helpful. The hotel is really well located and the amenities are great. The swimming corridor was a lifesaver in the heat. Breakfast was plentiful and of good quality. We would definitely stay here again.

This midmarket hotel punches above it's weight and is well located. We stayed several nights in one of the apartments, which can comfortably accomodate 2 adults and 2 children. The hotel has a small but very pleasant swimming pool and terrace. The staff for checkin/out and at breakfast could not be more helpful.

Rude aggressive service from the staff. The female manager is incredibly hostile and delivers a shocking example of customer service. If you’re looking for an okay but dated bedroom, with a poor restaurant, whilst getting insulted by the staff stay here.