La Cour des Consuls Hotel&Spa Toulouse-MGallery 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 671 görüş

La Cour des Consuls Hotel&Spa Toulouse-MGallery - Image 1
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La Cour des Consuls Hotel&Spa Toulouse-MGallery - Image 4

Açıklama

Otel ekstraları

  • Classic architectural elements

  • Chic and prestigious Michelin-starred restaurant

  • Light and rejuvenation in its Spa by Graine de Pastel.

  • Secure private car park

Konaklama olanaklarımız

Otelin konumu

La Cour des Consuls Hotel&Spa Toulouse-MGallery

46 rue des Couteliers
31000 Toulouse
France

GPS:43.599411, 1.441731

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Le Cénacle

Le Cénacle is the place to get together. Open every day for business or private dining. Our chef, Clément Convard, has created a menu of traditional cuisine with a rich and nuanced twist. Booking required

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  671 görüş

TripAdvisor Derecesi  4.5/5  584 görüş

2023 mükemmeliyet sertifikası

Doesn’t fulfill its promise

Tripadvisor puanı 2.0/5

JohnI555 Couples - TripAdvisor onaylı yorum

We booked a junior suite and we’re excited as we had stayed with Mgallery hotels before. When we arrived there was none around to help with luggage and we found our own way to the reception. Check in was smooth but then there were a lust of issues: Room smelled very mouldy Tv wasn’t working and is very old model Various lights not working in room Lift broke down so no access from ground floor I was ignored when I arrived for breakfast staff resetting table just walked off I asked for croissants but told they had run out at 9.20 am Then noticed a tray of croissants “hidden” on a shelf below the table. The location here is great and the potential also great. Needs a bit of good leadership here.

Dear guest, I thank you for the time dedicated to this review regarding your stay at La Cour des Consuls Hôtel & Spa. I am so disappointed to read that you haven't found your way to the reception at the arrival. A porter is present until 11pm in the evening and a night receptionist present during the night. Regarding the welcome moment at the breakfast, I am sorry to know that you haven't been warmed certainly in a moment of buffet adjustment and to refill it. Our restaurant manager has been acknowledged about your comments and I can assure you that We always refill the buffet in order to guarantee a memorable experience till 10.30 am every morning. I do hope to welcome you back soon trying to regain your trust. Regards, Lamia Salah General Manager

Could be so much better

Tripadvisor puanı 3.0/5

SusanGrogan Couples - TripAdvisor onaylı yorum

The hotel and staff were decent. In fact the two guys running the bar were great. However the hard product needs some attention. It was not possible to use the shower without flooding the bathroom floor which meant the towels were needed to catch the water leaving them soaking. The in-room phones didn’t work which meant I had to go down to the front desk to request an iron and ironing board. They arrived promptly. However we then discovered the base of the iron (not the hot plate the part it stands on) was cracked and so the water leaked everywhere. On check-out the person at the front desk was busy on the phone taking the details of a reservation while there were two people is the back office sat doing very little. The front desk person apologised for the wait. Everything described shouldn’t happen at a hotel like this. However these issues aside we had a relatively good stay. The hotel is in a good location and the guest interfacing staff make up for the shortcomings of the hotel. Would I stay here again, I’m not sure.

Dear guest, I thank you for taking the time to share your experience following your stay at La Cour des Consuls Hotel & Spa. I am delighted to know that you enjoyed the service at the bar and will not fail to pass on your compliments to our bartenders. However, I am sorry to know that you encountered certain inconveniences during your stay, particularly regarding the room. We do everything we can during your stay in our hotel to make it as pleasant as possible. We are sorry that technical inconveniences were not reported during your stay as we would have remedied them immediately. Rest assured that our teams do everything they can to ensure maximum comfort. I will absolutely not fail to raise awareness among my teams in order to prevent any inconvenience. We hope to have the opportunity to welcome you again very soon so that we can regain your confidence. Best regards, Lamia Salah General Manager

Hidden luxurious gem

Tripadvisor puanı 5.0/5

Voyageuse4life Friends getaway - TripAdvisor onaylı yorum

Wonderful hotel tucked in downtown Toulouse. Staff is professional, courteous and attentive. Rooms are great and spacious, bathrooms are even nicer. Modern, spacious and very well maintained. It is a hidden gem with a Michelin star restaurant. Bar is wonderful. Hotel is great for anyone who wants discretion, quiet and quality stay.

Confortable hotel in the centre

Tripadvisor puanı 4.0/5

skurf TripAdvisor onaylı yorum

Nice hotel in a mansion very well located with a lot of charm; feeling like in a house. Good level of service. Breakfast of good quality. One star Michelin restaurant. Only drawback is the shower which is not well protected by windows.

Hello, Thank you very much for your feedback, We are glad to see that you spent an good stay with us and like the charm of the hotel. Our team strive continuously to improve the quality of our services. We took note of your problem encountered concerning the shower and we already fixed it Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Fine for the City

Tripadvisor puanı 4.0/5

Douglas C TripAdvisor onaylı yorum

Lovely hotel in the heart of the city. Very comfortable room ,spacious and not too noisy from the street outside. Comfortable bed and large bathroom all very clean .Staff very friendly and helpful

Hello, Thank you very much for your feedback, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another magnifique journey with us.

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