La Cour des Consuls Hotel & Spa Toulouse MGallery 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 615 görüş

En iyi fiyat
garantisi
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 1
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 2
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 3
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 4
46 rue des Couteliers, 31000 Toulouse, France

Açıklama

Otel ekstraları

  • Classic architectural elements

  • Gastronomic restaurant

  • Suitable for families (loan of baby bathtub, bottle warmer, high chair...)

  • Secure private car park with valet service (paid)

  • Pets allowed

Konaklama olanaklarımız

Otelin konumu

La Cour des Consuls Hotel & Spa Toulouse MGallery

46 rue des Couteliers
31000 Toulouse
France

GPS:43.599411, 1.441731

Telefon
Faks +33 5 34 31 67 34

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

LE CENACLE

Le Cénacle is the Consuls' restaurant where we are delighted to welcome you daily for business or private dining events. Enjoy our chef's fresh takes on classic French cuisine. Reservations are essential.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  615 görüş

TripAdvisor Derecesi  4.5/5  615 görüş

2025 mükemmeliyet sertifikası

Untrained staff and poor standards. A three star experience at it’s best.

Tripadvisor puanı 3.0/5

ziba12 Solo travel - TripAdvisor onaylı yorum

Extremely Disappointing Stay – Felt Like a 3-Star Hotel This hotel markets itself as five-star, but the experience was far from it. The room was dirty, the carpet stained, and there were flies inside — I killed three. When I reported it, the manager arrived with bug spray and offered to use it while I was still in the room. I refused. That response alone was concerning and unprofessional. The front desk rarely answered calls, and I had to go down multiple times just to get basic assistance. When I finally spoke to someone, I was told, “We’re just busy.” Room and bar service were also disappointing. The menu was extremely limited, and I couldn’t find anything suitable to eat. While the staff were polite, they were clearly untrained and unprepared to manage a five-star property. The overall lack of professionalism and service made this feel more like a three-star hotel — certainly not worth the price.

Dear guest, Thank you for taking the time to share your feedback. We’re truly sorry to learn that your experience fell so far short of expectations, and we regret that your stay did not reflect the standards we strive to maintain. We apologize that you have noticed the presence of flies in your room during the very hot summer season. Nevertheless, we would like to mention that we have treated the hotel against them to avoid this inconvenience. We regret to read that the menu did not satisfy your wishes. However, we propose a large range of products like the Lauragais Bean Hummus, Cassoulet from the Maison Garcia, Veal Blanquette, among many other dishes that are local and high quality. Also, please note that our brasserie is open continuously from 11 a.m. to 10 p.m., and we also have a gastronomic restaurant open from Tuesday to Saturday for lunch and dinner. Finally, we are sorry that you could not have directly access to the receptionist as requested. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Sincerely, Lamia Salah General Manager

Loved staying here.

Tripadvisor puanı 5.0/5

dpjulie Couples - TripAdvisor onaylı yorum

We loved this beautiful hotel. The staff were super friendly and nothing was too much trouble. The valet parking was easy. Great easy walk into the centre and all the beautiful restaurants. The breakfast was great. The courtyard was a perfect place for a drink and also dinner.

Avoid

Tripadvisor puanı 1.0/5

kmiotekc Couples - TripAdvisor onaylı yorum

This hotel was such a complete disaster that we shortened our say there. The room was old and mouldy with stained carpet floor, the bathroom was not clean and ice cold. After complaining, we were not offered another room and temperature in the bathroom was not fixed. Breakfast is to be taken on sofas, which in unpractical, and the buffet was not even worth a 4 star hotel. Some people were having breakfast in their winter coats! After complaint, this improved the next day. Fortunately we had a booking that allowed us to cancel our last night even if the refund was ridiculous. Avoid this place at all cost, it is not 5 stars but only rip-off.

Dear guest, I thank you for taking the time to post this review following your stay. We are sorry to read that the room and category you booked did not meet your expectations. Your comfort and satisfaction are our top priorities. We would like to highlight that the last night of your stay was not charged, as the cancellation policy allowed for it and the cancellation was made within the required timeframe. Regarding the breakfast, we are sorry to hear that it did not meet your expectations. It is usually highly appreciated by our guests for its wide variety of fresh and locally sourced products. As part of our commitment to sustainability, we are officially certified with the Green Key label, following rigorous audits of our purchasing policy. Our breakfast includes fresh fruit juices, local cheeses, made-to-order omelets and eggs, freshly baked pastries prepared by our pastry chef (such as tarts, muffins, and cakes), French viennoiseries, organic yogurts, organic cereals, and a healthy corner with chia seeds, almonds, oats, coconut, and more. We sincerely regret that we did not fulfill your desire for a memorable experience at La Cour des Consuls. Please know that your feedback is valuable to us, and we will use it to continue improving our services. We hope to have the opportunity to welcome you again and provide you with the exceptional experience we strive to offer all our guests. Regards, Lamia Salah Hotel manager

1 star hotel and NOT a 5 star hotel

Tripadvisor puanı 1.0/5

Anna S TripAdvisor onaylı yorum

Awful experience! We got a room in the annex and not in the main building. Room was more then dated and in needs of a total renovation. Dark brown carpet floor with a lot of stains, the room was smelling from mould, the shower was just disgusting with the drain blocked with hair and dirt, this was causing a flood on the floor. The room was ice cold, we claim this to the reception, but it did not improve. Sorry, but this must be a joke calling this hotel a 5 star hotel?? Breakfast was very poor, not even fresh fruits were on the buffet. The breakfast room installed with very low sofas so you don’t sit comfortable, even here it is ice cold, other guests were having breakfast in their winter coats… Upon checking out and later communicating our claims to the hotel, we got a perposal to receive 10% back of 1 night stay, we accepted, but it is really not enough! Stay a way from this hotel! Now the hotel manager got back to me regarding my Google review… Did not even mentioned the terrible cold temperature we had in our room for our entired stay, nor did he mention my claims regarding the dirty carpet floor or the disgusting drainage in the shower that was blocked caused of hair and dirt… Also the strange smell of mould was not mentioned.. That hotel is just very odd! Stay away!

Dear guest, I thank you for taking the time to share your feedback following your stay at La Cour des Consuls. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you encountered. Regarding your comments about breakfast, we would like to clarify that our buffet offers a variety of freshly cut fruits, including grapefruit, apples, mandarins, bananas, and more, as well as whole fruits. We aim to provide a rich and diverse selection, and we regret that this was not your impression during your visit. The breakfast room, designed in a British lounge style, includes both low, comfortable sofas and higher tables with chairs to accommodate different seating preferences. We strive to create a warm and inviting atmosphere and apologize if this did not suit your expectations. Concerning the issues raised about your room, we would like to clarify that the marks you observed in the shower area were caused by a lifted siphon plate, revealing deposits formed by water accumulation. We regret this oversight and sincerely apologize for it. As a gesture of goodwill, we offered compensation, which you accepted, and we apologize if this did not fully meet your expectations. We are truly sorry that you did not appreciate the style of our décor, which is designed to reflect the elegance and charm of our historic property. Your comments are valuable to us as we continuously strive to improve our services, and we will ensure that our teams remain attentive to all details. Once again, we apologize for your experience and thank you for bringing these matters to our attention. Best regards, Lamia Salah Hotel Manager

New Year’s Eve break with friends

Tripadvisor puanı 5.0/5

444ruthh Friends getaway - TripAdvisor onaylı yorum

We stayed at the hotel for 3 nights for the end of December and New Year. There were four of us - two couples and we booked deluxe rooms which I would highly recommend My husband and I were in room 126 - it was a very spacious room with a fantastic bathroom and the bed was very large and very comfortable. The hotel is really luxurious and of a high quality. We enjoyed the bar each night and it does do great cocktails and beers and snacks. Breakfast was varied and plentiful and with a great selection of pastries. The staff at the hotel were very lovely and service is of a high standard - nothing was too much trouble from the front desk to the bedroom service staff and bar and breakfast Would recommend - would stay again !

Dear guest, I thank you so much for your kind words and this detailed review. We are truly delighted to hear that you and your group had such a memorable stay with us over the holiday season. It’s wonderful to know that you enjoyed the News Year's Eve wit the special menu from our Chef Hippolyte and the entertainment, your room, the bar, and the breakfast selection. We are also grateful for your compliments about our teams; providing excellent service is something we take great pride in, and your kind words are deeply appreciated. It would be our pleasure to welcome you back in the future. Thank you once again for recommending us so highly. Lamia Salah Hotel Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 229 görüş 9.6/10 Konum
  • 377 görüş 6.2/10 Oda
  • 485 görüş 8.6/10 Hizmet
  • 7 görüş 5/10 Wifi
  • 147 görüş 8/10 Kahvaltı
  • 70 görüş 3.5/10 Hijyen
  • 57 görüş 3.6/10 Fiyatının Karşılığı
  • 52 görüş 9/10 İçkiler

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Toulouse şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.