ibis Styles Toulouse Centre Canal du Midi 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 107

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05 Boulevard De La Gare, 31500 Tuluza, Francja

Opis

O hotelu

  • Śniadanie wliczone w wszystkich cenach

  • Wi-Fi, klimatyzacja

  • Wyłącznie dla niepalących, prywatna łazienka

  • Pokój rodzinny, łóżko dla niemowlęcia

  • 2-poziomowy prywatny parking podziemny

Nasze pokoje

Lokalizacja hotelu

ibis Styles Toulouse Centre Canal du Midi

05 Boulevard De La Gare
31500 Tuluza
Francja

Pozycja GPS:43.60147, 1.457068

Telefon
Faks +33 5 61 34 12 21

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 107

Ocena TripAdvisor  3.1/5  Liczba opinii: 753

Ocena klientów 4.5/5

Martina M. Jedna osoba - Opinie potwierdzone ALL

Hotel ładnie odnowiony, choć ozdoby typu graffiti nie są w moim stylu, jednak jest przyjemnie. Pokój i łazienka świetne, wszystko co trzeba, bardzo czyste! Niedaleko sklepy, ładne ulice, spacerkiem można się przejść do centrum. Dokładnie pod hotelem kanał "Canal du Midi", akurat na tej wysokości trochę zabetonowany, ale kilka kroków dalej pięknie w zieleni! Pokoje z oknem na zachód mają widok na cudowne zachody słońca nad starym miastem (wiem z wcześniejszego pobytu, jeszcze to był wtedy Kyriad), niestety tym razem pomino mojej bardzo grzecznej prośby takiego nie dostałam;-) Śniadanie dobre, choć na punkcie pieczywa wybór był naprawdę mały: jeśli się nie je słodkich ciastek typu croissant, croissant czekoladowy lub małe naleśniczki, to pozostają tylko takie małe bułeczki, zawsze te same. Wi-fi działa tylko na dole, przy recepcji i w jadalni, ale na górze w pokoju już nie (pokój 510). Personel uprzejmy. Ogólnie jestem bardzo zadowolona! Dziękuję i polecam.

Very disappointing service at this hotel

Ocena na stronie TripAdvisor 2.0/5

Jeremy P Opinia zatwierdzona w TripAdvisor

I liked the location just 5 minutes from the Place Dupuy, where there are lovely parks to walk in. It is an easy walk from the Matabiau gare ( train and bus stations ). When you exit, go left, don’t deviate from this road for 15 minutes, 1.2 km. The facilities in the room were fine. What really ruined the stay for me was the reception staff. They ignored me every single time I walked by. There was zero warmth when I had to speak with them, and i had one experience with them which was unforgivable. My second day there, my iPhone locked and i could do nothing with the phone. This was very unsettling. I asked reception if there was any repair shop nearby. There was both a male and a female at reception. The female apparently did not understand English very well, but the male told me there were no repair shops in the area. I had no access to the internet, and neither staff member showed a twinge of empathy and made zero effort to go online and check for me a repair shop. Luckily, there was a hotel guest in line, and he was kind, checked his phone and told me that there was a repair shop, just 5 minutes away, named Feexo, on rue Antoine Idrac. Your staff left me feeling depressed and worried. The guest lifted my spirits. I went to the repair shop and they fixed my phone in 5 minutes and were very kind. Breakfast was very poor. The scrambled eggs were the worst I have ever eaten. Overall, i was very disappointed by my treatment here, and i am Accor Platinum. I would not return here.

Hello, Thank you for sharing your detailed feedback. We sincerely regret that your experience at our hotel did not meet your expectations, especially regarding the service provided by our reception staff. Please accept our apologies for the lack of warmth and assistance you encountered during your stay. We understand how important it is to feel supported, particularly in stressful situations such as having technical issues with your phone in an unfamiliar city. Your comments regarding the unhelpful response from our staff are taken very seriously. We will address this with our team to ensure that all guests receive the attentive and empathetic service they deserve, regardless of the language barrier. We are also sorry to hear that breakfast did not meet your standards, and we will review our offerings to make improvements. We value our Accor Platinum guests highly, and it is disappointing to learn that we did not provide the level of service you expect and deserve. Your feedback is extremely valuable and will be used to improve our training and guest experience. If you are open to it, we would appreciate the opportunity to discuss your experience further and see how we can make amends. Please feel free to contact our customer service team directly. Thank you again for your feedback, and we hope you will give us another chance to provide you with a much better experience in the future. Best regards, The Management Team

Super lokalizacja

Ocena klientów 4.5/5

Marcin Jedna osoba - Opinie potwierdzone ALL

czysto, wygodne łóżka, dobre śniadania:)

Cześć Marcin, Dziękujemy za pozytywną opinię! Cieszymy się, że doceniłeś naszą lokalizację, czystość, komfort łóżek oraz śniadania. Mamy nadzieję, że ponownie nas odwiedzisz podczas swojej kolejnej wizyty. Z poważaniem, Dział sprzedaży

Ibis Styles Toulouse Canal du Midi

Ocena na stronie TripAdvisor 3.0/5

Ann C Opinia zatwierdzona w TripAdvisor

Frosty customer service at check in but fast/efficient. Very small room, no room for more than 1 piece of small luggage. Bed was comfortable. Loud road noise. I have stayed in small rooms before but this was particularly challenging due to its design, they need to add hooks to the back of the bathroom door and add a hand towel bar at sink…small details can make the space more comfortable. Toilet area was tiny, my legs touched the wall when using it and I am not tall. No kettle in room but coffee/ tea/filtered water provided in lobby. Mold in shower, thin towels, dirty carpet. Breakfast: The best part was a OJ machine that makes fresh squeezed orange juice, but it wasn’t smooth to operate/ seemed jammed or in need of repair. There is an outdoor seating area. The food served was grocery store processed food, not good quality, cheese and bread, yogurt, nuts, processed meats. If you get a good rate and don't plan on spending any time in room apart from sleeping then it's OK. You get what you pay for. Parking: We found close on street parking that was inexpensive. AC worked very well. 20 minute walk to the city center. Overall this place felt more like a hostel than a hotel.

Hello, Thank you for sharing your detailed feedback on your recent stay. We appreciate your honest evaluation of the room size, amenities, and overall experience. We understand your concerns about the room design and noise disturbance. Your suggestions regarding the addition of hooks, a hand towel bar, and addressing the toilet area are duly noted. These small details indeed contribute to the overall comfort of the space. It's unfortunate to hear about the cleanliness issues, including mold in the shower and a dirty carpet. We apologize for any inconvenience caused, and your comments will be forwarded to the relevant department for immediate attention. Regarding breakfast, we acknowledge your observations about the quality of food, and we will review our offerings to ensure a more satisfying experience for our guests. We're glad to hear that you found on-street parking nearby and that the AC worked well for you. We appreciate your understanding of the value proposition. We take guest feedback seriously, and your insights will help us improve. If you have any further concerns or if there's anything else you'd like to share, please feel free to reach out. We hope to have the opportunity to better serve you in the future. Best Regards, Sales department.

Paper thin walls

Ocena na stronie TripAdvisor 3.0/5

Blondemadwife Couples - Opinia zatwierdzona w TripAdvisor

Difficult firstly to find parking. Very Warm welcome. Rooms small, and ours was dark grey, looked shabby. Bed comfortable, walls thin as we were kept awake by snoring next door. Central for a walk into Toulouse, beautiful place. Breakfast good value. Sitting outside too. Fair average stay.

Hello, Thank you for sharing your detailed feedback about your recent stay. We appreciate your comments and regret to hear that some aspects of your experience did not meet your expectations. We apologize for the difficulty in finding parking and any inconvenience caused by the thin walls. Your feedback about the room color and overall comfort is duly noted, and we'll use this information to make improvements. We are pleased to hear that you enjoyed the warm welcome, found the bed comfortable, and appreciated the central location. It's also great to know that you found the breakfast good value and enjoyed sitting outside. We value your input, and your comments will help us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. If you have any further comments or if there's anything specific you would like to discuss, please feel free to contact our Sales department. Regards, Sales department.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 986 Liczba opinii 8.5/10 Lokalizacja
  • 1 285 Liczba opinii 5.4/10 Pokój
  • 1 368 Liczba opinii 9.5/10 Obsługa
  • 20 Liczba opinii 6.5/10 Internet
  • 928 Liczba opinii 7.6/10 Śniadanie
  • 476 Liczba opinii 5.8/10 Czystość
  • 9 Liczba opinii 3.3/10 Napoje

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Tuluza - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.