La Cour des Consuls Hotel&Spa Toulouse-MGallery 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 635

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La Cour des Consuls Hotel&Spa Toulouse-MGallery - Image 1
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46 rue des Couteliers, 31000 TOULOUSE, Francja

Opis

O hotelu

  • Classic architectural elements

  • Restauracja gastronomiczna

  • Odpowiedni dla rodzin (wypożyczenie wanienki podgrzewacza, wysokiego krzesełka itd.)

  • Bezpieczny prywatny parking z usługą parkingowego (płatna)

  • Zapraszamy Gości ze zwierzętami

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

La Cour des Consuls Hotel&Spa Toulouse-MGallery

46 rue des Couteliers
31000 TOULOUSE
Francja

Pozycja GPS:43.599411, 1.441731

Telefon
Faks +33 5 34 31 67 34

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE CENACLE

Restauracja Le Cénacle zaprasza do organizacji wydarzeń firmowych i prywatnych obiadów. Szef kuchni stworzył menu, które łączy w sobie produkty roślinne, owoce morza i ziemi. Wymagana rezerwacja.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 635

Ocena TripAdvisor  4.5/5  Liczba opinii: 611

Avoid

Ocena na stronie TripAdvisor 1.0/5

kmiotekc Couples - Opinia zatwierdzona w TripAdvisor

Dear guest, I thank you for taking the time to post this review following your stay. We are sorry to read that the room and category you booked did not meet your expectations. Your comfort and satisfaction are our top priorities. We would like to highlight that the last night of your stay was not charged, as the cancellation policy allowed for it and the cancellation was made within the required timeframe. Regarding the breakfast, we are sorry to hear that it did not meet your expectations. It is usually highly appreciated by our guests for its wide variety of fresh and locally sourced products. As part of our commitment to sustainability, we are officially certified with the Green Key label, following rigorous audits of our purchasing policy. Our breakfast includes fresh fruit juices, local cheeses, made-to-order omelets and eggs, freshly baked pastries prepared by our pastry chef (such as tarts, muffins, and cakes), French viennoiseries, organic yogurts, organic cereals, and a healthy corner with chia seeds, almonds, oats, coconut, and more. We sincerely regret that we did not fulfill your desire for a memorable experience at La Cour des Consuls. Please know that your feedback is valuable to us, and we will use it to continue improving our services. We hope to have the opportunity to welcome you again and provide you with the exceptional experience we strive to offer all our guests. Regards, Lamia Salah Hotel manager

1 star hotel and NOT a 5 star hotel

Ocena na stronie TripAdvisor 1.0/5

Anna S Opinia zatwierdzona w TripAdvisor

Dear guest, I thank you for taking the time to share your feedback following your stay at La Cour des Consuls. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you encountered. Regarding your comments about breakfast, we would like to clarify that our buffet offers a variety of freshly cut fruits, including grapefruit, apples, mandarins, bananas, and more, as well as whole fruits. We aim to provide a rich and diverse selection, and we regret that this was not your impression during your visit. The breakfast room, designed in a British lounge style, includes both low, comfortable sofas and higher tables with chairs to accommodate different seating preferences. We strive to create a warm and inviting atmosphere and apologize if this did not suit your expectations. Concerning the issues raised about your room, we would like to clarify that the marks you observed in the shower area were caused by a lifted siphon plate, revealing deposits formed by water accumulation. We regret this oversight and sincerely apologize for it. As a gesture of goodwill, we offered compensation, which you accepted, and we apologize if this did not fully meet your expectations. We are truly sorry that you did not appreciate the style of our décor, which is designed to reflect the elegance and charm of our historic property. Your comments are valuable to us as we continuously strive to improve our services, and we will ensure that our teams remain attentive to all details. Once again, we apologize for your experience and thank you for bringing these matters to our attention. Best regards, Lamia Salah Hotel Manager

New Year’s Eve break with friends

Ocena na stronie TripAdvisor 5.0/5

444ruthh Friends getaway - Opinia zatwierdzona w TripAdvisor

Dear guest, I thank you so much for your kind words and this detailed review. We are truly delighted to hear that you and your group had such a memorable stay with us over the holiday season. It’s wonderful to know that you enjoyed the News Year's Eve wit the special menu from our Chef Hippolyte and the entertainment, your room, the bar, and the breakfast selection. We are also grateful for your compliments about our teams; providing excellent service is something we take great pride in, and your kind words are deeply appreciated. It would be our pleasure to welcome you back in the future. Thank you once again for recommending us so highly. Lamia Salah Hotel Manager

Great hotel in the heart of Toulouse

Ocena na stronie TripAdvisor 5.0/5

newyork355 Opinia zatwierdzona w TripAdvisor

Dreadful customer service

Ocena na stronie TripAdvisor 1.0/5

Marshymom Rodziny - Opinia zatwierdzona w TripAdvisor

Dear guest, I thank you for your review regarding your stay at La Cour des Consuls. I'm sorry to read that the experience didn't answer your expectations. I can assure you that I avec shared your comments with my team in order to better understand your insatisfaction. I would like to inform you that we never guarantee adjoining rooms, but we did ensure that the rooms assigned to you were on the same floor, as per your explicit request. Our 32 rooms boutique hotel offer different types of categories and rooms and with the hotel fully booked and the upgrade of category requested during your stay, unfortunately it was not possible to answer positively to your kind request. Regarding the breakfast buffet hours, our staff is on-site from 6:00 AM to 3:00 PM, and the buffet opens precisely at 6:45 AM. It is consistently restocked throughout the morning to ensure that all guests can enjoy it at their convenience. I am sorry to hear that the information provided to you over the phone did not meet your expectations. I will make sure to share your comments with our entire team, as we are always striving to improve. We hope to have the opportunity to welcome you back in the future and regain your trust. Regards Lamia Salah Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 238 Liczba opinii 9.6/10 Lokalizacja
  • 378 Liczba opinii 6.7/10 Pokój
  • 485 Liczba opinii 8.9/10 Obsługa
  • 7 Liczba opinii 3.6/10 Internet
  • 151 Liczba opinii 7.9/10 Śniadanie
  • 72 Liczba opinii 4.7/10 Czystość
  • 63 Liczba opinii 3.4/10 Dobra oferta cenowa
  • 48 Liczba opinii 9.2/10 Napoje

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Toulouse - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.