Hotel Mercure Toulouse Centre Saint-Georges 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 909

Hotel Mercure Toulouse Centre Saint-Georges - Image 1
Hotel Mercure Toulouse Centre Saint-Georges - Image 2
Hotel Mercure Toulouse Centre Saint-Georges - Image 3
Hotel Mercure Toulouse Centre Saint-Georges - Image 4
rue saint Jérome, Pour GPS : 1 rue Paul Mériel, 31000 TULUZA, Francja

Opis

O hotelu

  • W sercu zabytkowego centrum Tuluzy

  • Taras zewnętrzny; tor do pływania od V do IX (przy dobrej pogodzie) + centrum fitness

  • Pokoje rodzinne, przestronne apartamenty. Miejsce dla dzieci w okresie wakacyjnym.

  • Cocktail bar: Mahogany Summertime (od V do IX + Mahoganygloo (od XII do II)

  • Letni cocktail bar na tarasie Le Mahogany

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Toulouse Centre Saint-Georges

rue saint Jérome, Pour GPS : 1 rue Paul Mériel
31000 TULUZA
Francja

Pozycja GPS:43.603511, 1.448394

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

LE MAHOGANY CLUB

Zapraszamy do odkrycia modnej atmosfery baru Le Mahogany Club. Zrelaksuj się przy domowych koktajlach. W słoneczne dni możesz odpocząć na naszym odkrytym tarasie, zanurzając stopy w wodzie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 909

Ocena TripAdvisor  4.1/5  Liczba opinii: 657

Excellent Stay

Ocena na stronie TripAdvisor 5.0/5

markcU9576YS Opinia zatwierdzona w TripAdvisor

We enjoyed our stay here. The hotel isn't far from the railway station. It's among the shopping and restaurants. The room we had was excellent, the staff were all very friendly and professional. The WiFi was excellent and the restaurant and bar had a great selection. The only word of advice is, there is another Mercure near here so ensure you put the right address is when looking for it. Great stay.

Dear customer, thank you so much for this "excellent" review! The entire team is very grateful for your kind words. We would be delighted to welcome you back. Best regards, Sébastien PUJADES - Manager

Very disappointed

Ocena na stronie TripAdvisor 2.0/5

Vanda I Opinia zatwierdzona w TripAdvisor

This is a four star hotel in the middle of a large city where one would expect up to date amenities. There were only 2 USB ports in the room and they did not work. Several explanations were given for this; non worked in the hotel, some did work in the hotel , and if a client informed them that the US ports did not work , they would get them repaired, but not at weekends. We asked to have a room changed to where the USB ports did work, but they refused. Despite having a thermostat and air-conditioning control in the room one cannot control the temperature. The hotel temperature is centrally controlled. It was so hot that it was very difficult to sleep if not impossible and a huge waste of energy.

Dear Guest, Thank you for taking the time to share your experience at our hotel. I am sincerely sorry to hear that your stay did not meet your expectations. Regarding the USB ports, I understand how frustrating it can be when equipment does not function as expected. We strive to maintain our facilities in good working order, and your feedback will be taken into account to improve our service. Please note that our 24-hour receptionists offer adapters that work perfectly. Furthermore, the USB ports have been repaired by our technical department. Concerning the temperature control in the rooms, I would like to clarify that the air conditioning is indeed centrally managed for the overall comfort of our guests, and that during your stay, the weather was exceptionally (and unusually) mild for November. However, I understand that this may have affected your personal comfort, and I apologize for this inconvenience. I am writing the same response to your second identical review on another website. Sincerely, Sébastien PUJADES - Director

Location is central

Ocena na stronie TripAdvisor 5.0/5

evedi Opinia zatwierdzona w TripAdvisor

Fabulous location and great buffet breakfast. Room was adequate for our short stay. I wouldn't hesitate to stay here again.

Dear customer, it is with great pleasure that I read your comment and thank you sincerely. We look forward to welcoming you back. Sébastien PUJADES - Manager

Couldn’t get better

Ocena na stronie TripAdvisor 5.0/5

Zoe A Opinia zatwierdzona w TripAdvisor

Amazing stay. Room lovely. View amazing. Cleanliness spot on. Location couldn’t get any better. If you are travelling alone this is the place to stay.

We couldn't have done better than your comment! Thank you sincerely for this wonderful review. We look forward to welcoming you back to the Mercure Toulouse Centre Saint Georges: alone, with family, friends, for work, etc. !! Best regards Sébastien PUJADES - Director

Good location and front desk service but still a few issues

Ocena na stronie TripAdvisor 4.0/5

ksufan88 Opinia zatwierdzona w TripAdvisor

We stayed here 2 nights, and enjoyed the hotel’s close location to many restaurants, museums and other sights. The front desk was easy to work with and helped us get everything in our room setup the way we wanted. The bathtub/shower has a very large step to get in and out which could be an issue for some people, and the toilet was located behind the doorway. Otherwise, the bathroom layout worked good. The air conditioning never did get the room cooled down quite enough for us. The breakfast buffet had quite a few options on it but some were confusing. Raw eggs and small saucepans were provided for guests to cook their own eggs on a hot plate and/or soft boil in hot water. This was something that we had never seen before. Also, the hot tea was loose in canisters and had to be spooned into special pots before adding hot water. Fortunately, the hotel had several breakfast attendants to assist us with questions and issues.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Saint-Georges. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien PUJADES - Directeur

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 573 Liczba opinii 9.3/10 Lokalizacja
  • 629 Liczba opinii 6/10 Pokój
  • 619 Liczba opinii 9.2/10 Obsługa
  • 8 Liczba opinii 7.7/10 Internet
  • 341 Liczba opinii 8.8/10 Śniadanie
  • 199 Liczba opinii 6.8/10 Czystość
  • 57 Liczba opinii 8.5/10 Napoje

Zarządzane przez Trustyou

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