Mama Shelter Toulouse 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 2 306

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54 56 Boulevard Lazare Carnot, 31000 TULUZA, Francja

Opis

O hotelu

  • Prywatne kino dla 42 widzów

  • Bar na dachu i argentyński grill

  • Kolorowy, wesoły wystrój w lobby, restauracji i pokojach

  • Dostępne 4 studia (sale konferencyjne)

  • Położony w samym sercu Tuluzy przy Boulevard Lazare Carnot

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Lokalizacja hotelu

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TULUZA
Francja

Pozycja GPS:43.605414, 1.449934

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

MAMA RESTAURANT TOULOUSE

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 2 306

Ocena TripAdvisor  4.3/5  Liczba opinii: 504

Certyfikat Doskonałości 2025

Worst 4⭐️ ever!

Ocena na stronie TripAdvisor 1.0/5

matteo969696 Opinia zatwierdzona w TripAdvisor

I stayed in this “hotel”, if you can even call it that, for 5 nights for work. I travel a lot for business and I never go below 4 stars; needless to say, in this case the stars must have been gifted. The staff was rude, the room was dirty with a carpet full of stains, and the room had no comfort whatsoever (if you want to make yourself a tea or a coffee, there’s no kettle available). On the ground floor they have a restaurant/nightclub, and they weren’t even able to soundproof the walls, so forget about sleeping before 1 a.m. I strongly advise against staying here if you’re expecting 4 star service. If you’re used to hostels, it might be acceptable — but never again for me.

Ocena klientów 4.5/5

Tomasz B. Znajomi - Opinie potwierdzone ALL

Dobra lokalizacja, bardzo mily i pomocny perspnel!

Hello Tomasz! Thank you so much for your lovely feedback — it truly warmed our hearts 😍 We’re so happy to know you enjoyed your time with us! Hope to welcome you back soon for another amazing stay! Mama <3 Tomasz Emma Receptionist

Mama’s a bit of a tramp

Ocena na stronie TripAdvisor 2.0/5

IntDev Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Location is good, room adequate, but no frills. Drink the lonely single bottle of water in the mini bar and remain parched for the rest of the week, it won’t be replaced. The breakfast room bustles with self important staff rushing back and forth, where to? No idea, the coffee’s cold, the eggs? a bowl of slop, bacon had ran out, as had the beans. It’s France so they had baguette and that’s about it. Couldn’t find a spoon, or an egg cup, and struggled to locate a plate. Food, awful. Service, chaotic. But, bed was ok…

A disappointing return visit

Ocena na stronie TripAdvisor 2.0/5

Phil G Opinia zatwierdzona w TripAdvisor

My wife and I enjoyed a short stay at this hotel a year ago, so when we returned to Toulouse we naturally booked again. Unfortunately, the second visit was disappointing in a lot of ways. The rooms are funky and cool, but they don't actually function that well for a multi-day trip - no closets or drawers, just some small shelves and a rail for hangars. Having a chair in the room would be really nice, too! The staff seemed extremely disengaged, as opposed to the friendliness of the first visit - the notable exception was the gentleman in the restaurant at breakfast, who was charming. The restaurant and bar were the biggest issue. Bartenders seemed unfamiliar with making drinks - common cocktails were completely wrong. Menu items were frequently unavailable - "No, you can't get the cheese, we only do desserts now." Tried to get pizza one day for lunch - "Pizzeria" is written on the front door, there is pizza in the menu online or via QR code, there's a picture of a pizza on the web site - "No, we don't serve pizza!" Wanted a drink in the bar one afternoon, and the few tables dedicated for the bar were occupied (large round tables, three with one person on a computer each) - they wouldn't let us sit at any of the other 25 unoccupied tables because those were for food only. I will say the breakfast buffet is very good, though. Housekeeping also a bit spotty - rooms were clean enough, but coffee/water/toilet paper replenishment were erratic - and if you needed something they had forgotten, you had to go to the front desk for it, no-one was bringing it to the room for you. All in all, we're sorry we didn't investigate other hotels, and would not stay at a Mama Shelter again.

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

Ocena na stronie TripAdvisor 5.0/5

fireminx Couples - Opinia zatwierdzona w TripAdvisor

Why wouldn’t you stay at Mama Shelter while in Toulouse? It’s in a great location, there’s a lovely restaurant (sometimes with live music) and a rooftop bar that boasts a pretty sweet view of parts of the city! The staff is friendly, the room comfortable, and you can pretty much walk to everything (or catch transportation) from there. Definitely recommend, and would for sure stay at other Mama Shelter locations. 10/10

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 650 Liczba opinii 9.1/10 Lokalizacja
  • 1 065 Liczba opinii 7/10 Pokój
  • 1 508 Liczba opinii 8.8/10 Obsługa
  • 7 Liczba opinii 5/10 Internet
  • 663 Liczba opinii 9.4/10 Klimat
  • 633 Liczba opinii 7.7/10 Jedzenie
  • 570 Liczba opinii 6.7/10 Komfort
  • 548 Liczba opinii 8.7/10 Śniadanie

Zarządzane przez Trustyou

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