Dear Ms. Kristina Manasueva, Thank you for sharing your wonderful feedback and for choosing Rixos Premium Saadiyat Island for your stay. We are delighted to hear that you enjoyed our beautiful hotel and received such a warm welcome from Dona. It is especially rewarding to know that her kindness, friendliness, and attentive service helped set a positive tone for your entire stay. We will be sure to share your kind words with Dona, as we know they will mean a lot to her. Thank you once again for your lovely recognition. We look forward to welcoming you back for another memorable stay! Best regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Mr. ARTEM S., Thank you very much for your kind feedback. We are delighted that you enjoyed our beautiful beach and the attentive service provided by our team. Your special mention of Valeria from Guest Relations and Islam from the Lobby Bar is greatly appreciated. We will be happy to share your kind words with them. We look forward to welcoming you back to Rixos Premium Saadiyat Island. Best regards, Guest Relations Team

Dear Ms. Marina B., Thank you for your wonderful and heartfelt review! We are delighted to know that you had such an enjoyable stay and appreciated our attentive and positive team, delicious food, beautiful surroundings, and the assistance of our Russian-speaking colleagues. We are especially grateful for your kind words about Valeria. It is wonderful to hear that she made you feel warmly welcomed and comfortable from the beginning. Your lovely recognition of our pool team, lifeguards, restaurant and bar colleagues, Kids Club team, and reception team truly means a lot. We will be happy to share your appreciation with everyone mentioned. Thank you for your kind recommendation and for making our team feel so appreciated. We sincerely look forward to welcoming you back to Rixos Premium Saadiyat Island again soon! Best regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Ms. Olga S., Thank you for returning to Rixos Premium Saadiyat Island for the fifth time and for sharing your detailed feedback with us. We are truly pleased to know that you continue to enjoy your stays, especially the service in our restaurants, bars, and Kids Club. We sincerely apologize for the inconvenience caused by the availability of sun loungers. We understand how frustrating it must have been to find loungers reserved for long periods while remaining unused, and we appreciate you bringing this to our attention. Your comments have been shared with the relevant team for further attention. We are also sorry to hear that the quality and variety of our baklava did not meet the standards you have experienced during your previous visits. Your feedback is valuable, and we will share it with our Culinary team for review. It is wonderful to hear your kind words about Ada and Isen from the Kids Club, as well as our bar colleagues. We will certainly share your appreciation with them. As one of our returning guests, we truly value your loyalty and hope to make your future stays even more rewarding. We look forward to welcoming you and your child back again and providing the experience you deserve. Best regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Ashken M., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay, especially our friendly team, delicious food, and the convenience of direct pool access from your balcony. We are so pleased that everything was “super” and truly hope to welcome you back for another fantastic stay at Rixos Premium Saadiyat Island! Best regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Ms. Marina T., Thank you for your kind and heartfelt review! We are delighted to know that you had a comfortable and enjoyable stay with us and that your experience left such a positive impression. It means a lot to us to hear that you would like to return. We truly look forward to welcoming you back to Rixos Premium Saadiyat Island again soon! Best regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Ms. Dinara B., Thank you very much for sharing your wonderful feedback about your stay at Rixos Premium Saadiyat Island. We are delighted to know that you enjoyed our high level of service, delicious cuisine, relaxing spa, and beautiful, clean beach. It is also wonderful to hear that you chose our resort after reading the reviews and that your overall experience was so enjoyable. At the same time, we sincerely apologize that the cleanliness of your room did not meet your expectations. Please rest assured that your feedback regarding the housekeeping service has been taken seriously and will be shared with the relevant team for further attention and improvement. Cleanliness and attention to detail are among our top priorities, and we regret that we fell short in this regard during your stay. We truly appreciate your kind words and constructive feedback, and we hope to have the pleasure of welcoming you back for an even more enjoyable experience. Best regards, Guest Relations Team

Dear Mr. ALEKSEI I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Team

Dear Mr. VLADIMIR G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Team

Dear Ms. KRISTINA A., Thank you very much for your wonderful review and for returning to Rixos Premium Saadiyat Island! We are delighted to know that you continue to enjoy our exceptional service, delicious cuisine, beautiful beach and sea, as well as the warm hospitality of our team. It is truly heartwarming to hear that you were so pleased with your second stay and would love to return again and again. Your continued trust and loyalty mean a great deal to us. We look forward to welcoming you back for many more memorable stays! Best regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Mr. VADIM D., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Dear Ms. Liudmila R., Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you enjoyed our location and found the buffet food delicious. At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations. We are particularly sorry to hear about your experience regarding the sun loungers and smoking around the pool area. We fully understand how uncomfortable this must have been, especially while travelling with a young child. Your comments are very important to us, and we will share them with the relevant teams for further review and improvement. We also appreciate your feedback regarding our à la carte restaurants and will ensure that your comments are shared with our Culinary team. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you and your family again and provide you with a more comfortable and enjoyable experience. Best regards, Guest Relations Team

Dear Ms. ALLA S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Dear Mr. & Mrs. Egorin, Thank you for taking the time to share such a detailed review of your stay at Rixos Premium Saadiyat Island. We are delighted to hear that you enjoyed your Presidential Suite, our beautiful beach, dining experiences, spa facilities, and the overall all-inclusive experience. It is especially wonderful to know that Valeria made your arrival and stay more comfortable by assisting you in your preferred language. We will be happy to share your kind words with her. We also sincerely appreciate your constructive feedback. Your comments regarding the reception area, pool sun loungers, pool service, and rinsing facilities near the beach have been duly noted and shared with the relevant teams for their review and consideration. Feedback such as yours is extremely valuable as we continuously look for ways to improve our guests' experience. Thank you once again for choosing Rixos Premium Saadiyat Island and for your kind words. We hope to have the pleasure of welcoming you back for another wonderful holiday by the sea. Warm regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Ms. Elena Mikhailovskaya, Thank you very much for returning to Rixos Premium Saadiyat Island and for sharing such a wonderful review with us. We are delighted to know that your second stay was just as memorable as your first and that our beautiful beach, warm sea, and even the unexpected visit from dolphins made your holiday even more special. It is wonderful to hear your kind words about our team, especially Valeria. We will be sure to share your appreciation with her, as we know how meaningful such recognition is to our colleagues. We are also pleased that you enjoyed the variety and quality of our dining options, and especially our desserts! Your lovely comments will certainly be shared with our culinary and pastry teams. Thank you once again for your continued trust and for choosing to return to us. We are truly happy that both of your stays have been filled with wonderful memories and no negative moments. We look forward to welcoming you and your family back to our little corner of paradise very soon. Warm regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Mr. SERGEI IVANOV, We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Dear Ms. KASSIYET OMAROVA, We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Dear Ms. KARINA INOZEMTSEVA, We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Dear Ms. ELENA S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team