Rixos Premium Саадият Айленд 5 звезды

Dear Ms. Liudmila R., Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you enjoyed our location and found the buffet food delicious. At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations. We are particularly sorry to hear about your experience regarding the sun loungers and smoking around the pool area. We fully understand how uncomfortable this must have been, especially while travelling with a young child. Your comments are very important to us, and we will share them with the relevant teams for further review and improvement. We also appreciate your feedback regarding our à la carte restaurants and will ensure that your comments are shared with our Culinary team. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you and your family again and provide you with a more comfortable and enjoyable experience. Best regards, Guest Relations Team

Dear Ms. ALLA S., We very much appreciate your comments regarding your stay at the Rixos Premium Saadiyat Island. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Dear Mr. & Mrs. Egorin, Thank you for taking the time to share such a detailed review of your stay at Rixos Premium Saadiyat Island. We are delighted to hear that you enjoyed your Presidential Suite, our beautiful beach, dining experiences, spa facilities, and the overall all-inclusive experience. It is especially wonderful to know that Valeria made your arrival and stay more comfortable by assisting you in your preferred language. We will be happy to share your kind words with her. We also sincerely appreciate your constructive feedback. Your comments regarding the reception area, pool sun loungers, pool service, and rinsing facilities near the beach have been duly noted and shared with the relevant teams for their review and consideration. Feedback such as yours is extremely valuable as we continuously look for ways to improve our guests' experience. Thank you once again for choosing Rixos Premium Saadiyat Island and for your kind words. We hope to have the pleasure of welcoming you back for another wonderful holiday by the sea. Warm regards, Guest Relations Team Rixos Premium Saadiyat Island

Dear Ms. Elena Mikhailovskaya, Thank you very much for returning to Rixos Premium Saadiyat Island and for sharing such a wonderful review with us. We are delighted to know that your second stay was just as memorable as your first and that our beautiful beach, warm sea, and even the unexpected visit from dolphins made your holiday even more special. It is wonderful to hear your kind words about our team, especially Valeria. We will be sure to share your appreciation with her, as we know how meaningful such recognition is to our colleagues. We are also pleased that you enjoyed the variety and quality of our dining options, and especially our desserts! Your lovely comments will certainly be shared with our culinary and pastry teams. Thank you once again for your continued trust and for choosing to return to us. We are truly happy that both of your stays have been filled with wonderful memories and no negative moments. We look forward to welcoming you and your family back to our little corner of paradise very soon. Warm regards, Guest Relations Team Rixos Premium Saadiyat Island