Mama Shelter Toulouse 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 2.969 opiniones

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Descripción

Extras del hotel

  • Cine privado con aforo para 42 personas

  • Terraza en la azotea y parrilla argentina

  • Diseño colorido y alegre en el vestíbulo, el restaurante y las habitaciones

  • 4 estudios (salas de conferencias) disponibles

  • Ubicado en el centro de Toulouse, en Boulevard Lazare Carnot

Nuestros alojamientos

Localización del hotel

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
Francia

GPS:43.605414, 1.449934

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

MAMA RESTAURANT TOULOUSE

Deleita tu paladar con exquisitas raciones para compartir de inspiración local en una de nuestras zonas de comedor o en un confortable sofá y relájate junto a la chimenea mientras saboreas los platos elaborados en nuestra enorme parrilla argentina.

Reservar

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  2.969 opiniones

Valoración de TripAdvisor  4.5/5  419 opiniones

Certificado de excelencia 2023

A trendy hotel in a spot on location

Nota de Tripadvisor 4.0/5

LucySqueeze En pareja - Valoración certificada de TripAdvisor

What a hotel The location is absolutely amazing and you can pretty much everywhere from the hotel and there is plenty to see and do The food in the main restaurant is great and the cocktails are absolutely brilliant. The roof top restaurant is also brilliant and the pizzas are pretty nice. Loved the people and the service was pretty nifty My only downside was there is a bit of noise from outside. I was there on a weekend and our room was on the street The rooms are super comfy and trendy but I'd ask for a room further away if you're a light sleeper

Todo bien pero no es para viajeros de negocios

Nota de clientes de Avis 4.0/5

Anónimo Negocios - Comentarios confirmados ALL

Todo perfecto pero mi habitación carecía de una mesa para trabajar. El espacio escritorio es un poco estrecho y la silla no está hecha para trabajar, es mu hipster pero nada cómoda. Muy bien el minibar. Una barra de jabón para todos los propósitos (pelo, cuerpo) no es muy creible. No me lavaría le pelo con ello.

Estimadoa Ana , Le agradecemos enormemente sus comentarios en relación a su estancia en Mama Shelter Toulouse. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Habitación poco limpia

Nota de clientes de Avis 2.0/5

Teresa Parejas - Comentarios confirmados ALL

Nuestra estancia hubiera sido buena si no hubiera sido porque tanto a mi marido como a mi nos picaron chinches o pulgas en las piernas debido a que, seguramente , no higienizan la moqueta .

Madame, Monsieur G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mama Shelter Toulouse. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mama Shelter sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Le Mama Shelter de Toulouse assure un contrôle annuel des nuisibles qui a été fait peu de temps après votre départ. Nous restons disponible si vous avez besoin de plus d'informations. Je vous souhaite une belle journée. Kaïna KEBIR Front Office Supervisor

Sadly a very inhospitable welcome to Toulouse

Nota de Tripadvisor 3.0/5

mcdenyer Valoración certificada de TripAdvisor

We were really excited to stay here as the hotel and restaurant both looked really fun and exciting, especially for the kids. So we were very disappointed by the reception we got when we arrived. We arrived an hour before check in extremely hot and tired. We had travelled to Toulouse on a very crowded train, standing the whole way, and temperatures were around 35 degrees (in the shade) so by the time we’d walked to the hotel with all our luggage we were looking forward to sitting down and getting a drink! As our room wasn’t yet ready we asked if we could sit in the restaurant and have a drink and were told by the staff there, in very unfriendly tones, that there were no tables available for us as it was the second sitting on a Sunday lunchtime. This was clearly not the case as we could see a large amount of empty tables both inside and outside on the terrace under shade. There was nowhere in the hotel lobby for us to sit. It was too hot for us to venture out again, and we didn’t know where to go, so I pressed to sit somewhere inside and said we’d only need the table until our room was ready. One of the members of staff then took us to a table that was out on the terrace and in direct midday sunlight - when there were so many other available seats inside and under shelter!! I pressed again to sit in the shade (my children were overheating by this point) and again got told in a very condescending manner that this wouldn’t be possible. The whole thing was ridiculous. I don’t understand when paying to stay at a hotel why we wouldn’t be allowed to sit at some empty tables in the shade / inside in order to buy some drinks while waiting for our room to be ready on one of the hottest days of the year. Eventually, and begrudgingly, we were offered a table right next to where people were queuing for the buffet. Maybe I would have understood the pompous attitude about not allowing us to sit down if they really had been full. But throughout the time we were there and waiting all of the other, more comfortable tables, (at least 10 of them) remained empty. I was so upset about how we’d been treated as we had all been very excited about staying here and don’t often splash out on hotels. And we were treated by the restaurant staff like second class citizens. It was a real shame as I think if we’d just been shown a bit of professional hospitality our experience here would have been completely different. But the staff at the restaurant were rude and stuck up with a superiority complex. The staff on reception were lovely and helpful, the beds were very comfy and the breakfast was delicious. So if you can avoid those staff then I imagine you would probably have a lovely time here!

Todo perfecto.

Nota de clientes de Avis 5.0/5

Anónimo En solitario - Comentarios confirmados ALL

Hotel condecoración muy agradable. Habitaciones amplias. Desayuno excelente.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 720 opiniones 9.1/10 Ubicación
  • 1.304 opiniones 7.5/10 Habitación
  • 1.732 opiniones 9/10 Servicio
  • 7 opiniones 5/10 Internet
  • 917 opiniones 9.5/10 Ambiente
  • 748 opiniones 7/10 Comodidad
  • 710 opiniones 7.2/10 Comida
  • 539 opiniones 8.9/10 Desayuno

Ofrecido por Trustyou

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