Dear Khun Pornpat, Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you were satisfied with the cleanliness and the service provided by our staff, particularly our bellboy team. We hope to welcome you again in the future. Best regards, Novotel Bangkok Future Park Rangsit

Dear Khun Lalida, Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you were satisfied with the service provided by our staff and the variety of breakfast options. Additionally, we are proud of the airplane view that your child enjoyed. Best Regard, Novotel Bangkok Future Park Rangsit

Dear Khun Orathai, Thank you for your positive feedback regarding your stay at our hotel. We are delighted that you were satisfied with the location, cleanliness, service, and breakfast. We hope to welcome you again in the future. Best regards, Novotel Bangkok Future Park Rangsit

Dear Khun Wanthakarn, Thank you for your feedback regarding our hotel. We are pleased to hear that you enjoyed the food and the service of our staff. We will strive to maintain this standard in the future. We hope to have the opportunity to welcome you again soon. Respectfully, Novotel Bangkok Future Park Rangsit

Dear Khun Akechai, Thank you for your kind feedback regarding our location. We are pleased that you were satisfied with the shuttle service and the accessibility to Future Park. We hope to have the opportunity to welcome you again in the near future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Tienchai, Thank you for your trust and for sharing your pleasant experience regarding your stay at our hotel. We are delighted that you particularly enjoyed our soft beds. We hope to welcome you again in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Bhirawat, Thank you for your feedback regarding your stay at our hotel. We are pleased to know that you were satisfied with the location and the service provided by our staff. We hope to have the opportunity to welcome you again in the future. Best regards, Novotel Bangkok Future Park Rangsit

Dear Khun Nattawath, Thank you for your comments regarding the location of the hotel. We are pleased that you are satisfied with our services. However, we take the noise issues seriously and will take this feedback into consideration for future improvements. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Chanapa, Thank you for your compliments regarding the beauty and cleanliness of the guest room, as well as the excellent service from our staff. We are pleased to hear that you had a good experience during your stay at our hotel. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Thatsani, Thank you for your interest in our hotel and for your comments regarding the location and shuttle service to Future Park. We are delighted that you were satisfied with our services and we hope to welcome you again in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Wannasakol, Thank you for your positive feedback regarding our convenient location, cleanliness, and breakfast offerings. We are delighted to know that your stay was enjoyable and met your expectations. Best regards, Novotel Bangkok Future Park Rangsit

Dear Khun Boonyaorn, Thank you for your feedback and for staying with us again following your family visit in December 2025. We sincerely apologize that your recent stay did not meet expectations. We regret the inconvenience caused by the condition of Room 910, including the bathtub leakage and mold issue, and understand your disappointment that a room change was unavailable during your stay. Please be assured these maintenance concerns have been shared with our team for immediate attention. Should these issues have been raised with our team during your stay, our staff are available 24 hours a day to attend to guest needs, including arranging immediate maintenance support or assisting with a room move whenever possible, to enhance guest comfort and experience. Regarding the additional night booked, rates are subject to availability and demand at the time of booking, which resulted in a higher rate without breakfast inclusion. However, we understand your concerns given the issues experienced during your stay. We truly value your feedback and hope to welcome you again for a more enjoyable experience. Kind regards, Novotel Bangkok Future Park Rangsit

Dear Khun Phromyotha, Thank you for your satisfaction with our laundry service. Travelers can always trust in the convenience and speed of our services. We hope you will have the opportunity to use our services again in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Nichada, Thank you for your interest and feedback regarding your stay at our hotel. We are pleased to hear that you were satisfied with our location and breakfast. The hotel sincerely hopes to have the opportunity to welcome you again in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Pichayaporn, Thank you for your feedback regarding your stay at our hotel. We are pleased to hear that you were satisfied with the cleanliness and hospitality. However, the hotel has a policy of providing room amenities according to standards. Please allow us to clarify that certain in-room amenities are available upon request as part of our ongoing commitment to sustainability. We sincerely apologize if this was not clearly explained or communicated to you during your stay. Your comments are greatly appreciated and will be carefully considered as we continue to enhance our guest experience. We appreciate your valuable feedback and hope to welcome you back for a more comfortable stay in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Prapapan, Thank you for your compliments regarding the location and the service of our staff. We are pleased that you are satisfied with the food and beverages we provided, and we hope to welcome you again in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Suphalak, Thank you for your feedback regarding your stay at our hotel. We apologize for the inconvenience you experienced concerning the extra bed arrangement, and we will take this suggestion into consideration to improve our service in the future. Sincerely, Novotel Bangkok Future Park Rangsit

Dear Khun Chayada, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and the helpfulness of our staff, as well as the shuttle bus service. Your satisfaction is our priority. Best wishes, Novotel Bangkok Future Park Rangsit

Dear Khun Kamolalak, Thank you for your valuable feedback and for sharing your wonderful experience during your stay at our hotel. We are pleased to hear that you were satisfied with our location, accommodations, and breakfast. We hope to have the opportunity to welcome you again in the future. Sincerely, Novotel Bangkok Future Park Rangsit