Mercure Melbourne Doncaster

Nota clientes Avis (Classificação ALL) 4.5/5 1.565 comentários

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Descrição

Extras do hotel

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Mantenha-se ligado com WIFI de alta velocidade gratuita para todos os hóspedes

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Localização do hotel

Mercure Melbourne Doncaster

659 Doncaster Road
3108 DONCASTER
Austrália

GPS:-37.786625, 145.12823

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

The Restaurant

O Chido Chido cria uma cozinha mexicana moderna, celebrando produtos regionais frescos e fundindo as tendências alimentares atuais com sabores tradicionais.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.5/5  1.565 comentários

Classificação do TripAdvisor  4.0/5  40 comentários

OK if your an illegal immigrant

Nota Tripadvisor 1.0/5

selmankirk Avaliação com certificação TripAdvisor

Quite a modern build but service is shocking. No mini bar in the room, no toiletries, no room service, restaurant menu is pathetic. Waited over 40 minutes for a beefburger meal and was served something that looked like processed offal. Tables were filthy and had to ask a staff person to clean the one I was sitting at even though the restaurant was 80% empty. Staff were apathetic, unfamiliar with smiling or other pleasantries.

Dear Selma, Thank you for your feedback, We are pleased that you appreciated the modern architecture of our establishment. Our hotel is designed with contemporary style in mind, featuring rooms that boast natural light from floor-to-ceiling windows, offering views of Melbourne City and the Yarra Ranges. We are sorry to hear about your dissatisfaction with certain aspects of your stay. Regarding the minibar, our policy is to provide an empty minibar which guests can fill at their discretion, and we apologize if this was not made clear to you upon arrival. Our rooms come equipped with complimentary toiletries in dispensers, and we regret to learn they were not present during your stay. Moreover, we take pride in our on-site restaurant's menu and the quality of our food, including our signature beef burger. We sincerely apologize if your meal did not meet our usual high standards. Finally, we are concerned to hear about the cleanliness of our dining area and the service you received. We strive to maintain a high level of cleanliness and customer service, and it appears we fell short in these areas during your visit. We hope to welcome you again in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

Excellent

Nota Tripadvisor 5.0/5

Rangestar Viagem individual - Avaliação com certificação TripAdvisor

Was very pleased with my stay. Staff were friendly and helpful and looked after me very well. Highly recommend.

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Quiet, Comfortable luxurious accommodation

Nota Tripadvisor 5.0/5

Blackdavel Avaliação com certificação TripAdvisor

We were welcomed by a warm friendly person on check in. (Wish I could remember their name as they were fantastic.) They were expecting us and even remembered our names. As Accor members we were upgraded to a king bedroom 654. Great city views and very comfortable. The mattress was so good it did not move when the other rolled or got out of bed. The shower head was large and the pressure good. Everything was in great condition and the bed was awesome. We used the basement car park which was great for access to the lift. Although I didn't use the pool it looked great and there is an outside area adjacent so in good weather you can sit outside and enjoy the ambiance,

Dear Blackdavel, Thank you for this great review. We are thrilled to hear that your stay at Mercure Melbourne Doncaster was a memorable one. We are delighted that you enjoyed the upgraded king bedroom with its panoramic city vistas, the unparalleled comfort of our new mattresses, and the refreshing experience provided by our well-appointed shower facilities. It's wonderful to know that the ease of access from our basement car park contributed positively to your stay. Furthermore, the pool and adjacent outdoor area are indeed favorite spots for many of our guests to relax and soak in the ambiance, and we are glad you found them appealing, even if you didn't get a chance to use the pool itself. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Parfait emplacement entre ville et campagne

Nota Tripadvisor 5.0/5

Benjamin P Romântica - Avaliação com certificação TripAdvisor

Cet hôtel est une perle cachée qui offre une expérience exceptionnelle. L'élégance de son design se marie parfaitement avec un service impeccable. Chaque détail, des chambres luxueuses aux espaces communs bien aménagés, respire le raffinement. Le personnel chaleureux et attentif a su surpasser toutes les attentes, créant une atmosphère accueillante et apaisante. La cuisine raffinée proposée par le restaurant de l'hôtel a également enchanté nos papilles. Une adresse incontournable pour ceux en quête d'un séjour mémorable, où le luxe et le confort se rencontrent avec élégance.

Dear Benjamin P, Thank you for taking the time to provide your feedback on your most recent stay at Mercure Melbourne Doncaster. It is lovely to read about your experience with the hotel & our team, and that you enjoyed the hotel facilities & it's location. We hope to be welcoming you back again soon! Thanks, Cameron

Excellent choix

Nota Tripadvisor 5.0/5

dannykronstrom Avaliação com certificação TripAdvisor

L'hôtel Mercure Melbourne Doncaster offre une expérience de séjour remarquable. Les chambres sont spacieuses, confortables et modernes, offrant une atmosphère relaxante après une journée bien remplie. Le personnel est exceptionnel, chaleureux et toujours prêt à aider, ce qui rend le séjour encore plus agréable. Les installations telles que la piscine ou le centre de remise en forme sont impeccables et permettent de se détendre pleinement. De plus, sa situation stratégique à Melbourne en fait un choix idéal pour les voyageurs souhaitant explorer la ville tout en profitant d'un environnement paisible. Dans l'ensemble, l'hôtel Mercure Melbourne Doncaster offre un excellent rapport qualité-prix et une expérience mémorable.

Dear Dannykronstrom, It is such a pleasure to read about your experience whilst staying with us. I am delighted to be reading about it & thank you for taking the time to share it. We hope to see you back at Mercure Melbourne Doncaster soon! Cameron

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 433 comentários 9.3/10 Localização
  • 834 comentários 8.4/10 Quarto
  • 886 comentários 7.9/10 Serviço
  • 20 comentários 6.5/10 Internet
  • 386 comentários 6/10 Comida
  • 328 comentários 8.5/10 Limpeza
  • 259 comentários 9.5/10 Atmosfera
  • 225 comentários 6.4/10 Pequeno-almoço

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