Novotel Melbourne Preston 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.208 comentários

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Novotel Melbourne Preston - Image 1
Novotel Melbourne Preston - Image 2
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215 Bell Street, 3072 PRESTON, Austrália

Descrição

Extras do hotel

  • Combinação animada de cores assim que entra nos nossos quartos.

  • Dispõe de Smart TV, vários hubs USB, espaço de trabalho, cofre no quarto e minibar a pedido.

  • Papel de parede com motivos locais adorna as paredes referenciando a cultura artística de rua.

  • Comodidades ecológicas, uma máquina Nespresso e um minibar a pedido.

  • Apartamentos estúdio totalmente independentes com cozinha completa disponíveis.

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Localização do hotel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Austrália

GPS:-37.746361, 145.008234

Telefone
Fax +61 3 9485 0080

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.4/5  1.208 comentários

Classificação do TripAdvisor  3.6/5  1.870 comentários

Inconsistent and not up to standard

Nota Tripadvisor 3.0/5

Triptrouble Avaliação com certificação TripAdvisor

Initially thought "this is a great place" but over the time we stayed things changed that made it no so great. It is well located within walking distance to both tram and train, but sadly there is not much locally other that a very good pizza place around the corner. The room maid service was sloppy and inconsistent. They often forgot to replenish coffee and sometimes even forgot towels. There seemed to be no consistency with this service for a 4 1/2 star hotel. We often left the motel at 8am or earlier and got back at 3pm and the room was still not made up. This is a time for relaxation for me but we had to leave again while someone made up the room. On the first night we were there - no TV. They said it was a third party issue which I can accept, but it should not take 24 hours to rectify. The bathroom is poorly designed. It is open at the end where the water taps are and therefore water sprays everywhere in the main bathroom area. Taps are not labelled so to get the right temperature is very hit and miss.

Very bad and dirty Novotel service

Nota Tripadvisor 1.0/5

terri t Avaliação com certificação TripAdvisor

Our stay here was awful unfortunately, dirty bathroom, kitchen area, the windows were smeared, carpet dusty, corners had cobwebs. Bathroom door and sink didn't fit well and a chunk taken out of the glass door with no personal locks, the towel racks were falling off and when sitting on the toilet you get a towel rack blow to the head if moving forward. Also the lack of personal amenities for loving the planet is more likely just cutting costs and no customer service rather than helping the environment- if you did care for the environment you'd defrost the freezers in the fridge- actual fact. The service at the front desk was poor, 1st time staying here, we were not directed well, 2 different lifts from 2 different buildings was illogical and confusing. They spoke extremely quietly and in bad English which made checking in awkward. This was New Year's Eve and returning to the hotel was also awful, vomit covered the walls and floor of the lift, all over my ball gown and sandals, my husband told the front desk but the guy said he knew but was more interested in flirting with the pack of stewardess celebrating with drinks, we literally had to ask the guy to move the ladies and drinks table so we could get to the lift. Next morning at the restaurant for breakfast- again bad customer service was not directed where to go or any manners, food was soggy, tasteless, no actual care taken. On check out, we were never asked about our stay or if we were happy- nothing of what I'd expect from a Novotel . The unexpected car park fee was a surprise at the last minute and unacceptable

Fantastic stay at Novotel Preston

Nota Tripadvisor 5.0/5

Jude R Avaliação com certificação TripAdvisor

I’m currently staying at the Novotel in Preston, Victoria, and I’ve been so impressed by how efficient, warm, and friendly the staff are. They’re constantly on the move, attentive, and always ready to help—often anticipating what you need before you even ask. It’s genuinely been one of my best hotel experiences anywhere. The breakfast at the Stampton is delicious, with a wide variety of buffet options all cooked to perfection, and the staff are always cheerful. Reception is staffed 24 hours a day and somehow they remain just as fresh and helpful at 3am as they are during the day. Security is visible, alert, and regularly patrolling, which is very reassuring. It’s no surprise that airline staff choose to stay here. My wife and I are so glad to be spending New Year’s here.

Ótimo Custo benefício

Nota Tripadvisor 4.0/5

Cristianessantana Família - Avaliação com certificação TripAdvisor

A localização é boa, próximo a estação de trem. O atendimento muito bom, boa estrutura, quartos grandes, completos, com cozinha completa (cooktop, forno, microondas, geladeira, freezer, louças). A limpeza e arrumação também são bons. Possui estacionamento e internet pagos a parte, assim como o café da manhã, que não está incluso na diária. Ótimo custo benefício!

Dear Cristiane S, Thank you for your kind review! We hope to have the pleasure of welcoming you back to Mantra Bell City again! Kind Regards, Front Office Management Team, Mantra Bell City

bem localizado e ótimas instalações

Nota Tripadvisor 4.0/5

DMPB2013 Avaliação com certificação TripAdvisor

hotel é super bem localizado, proximo às melhores atrações da cidade. o quarto é no estilo flat, com cozinha integrada, o que também é uma boa opção para a sua estadia. quartos novos e ótimas instalações. restaurante é simples, mas há várias opções ao redor.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 339 comentários 8.2/10 Localização
  • 869 comentários 7.6/10 Quarto
  • 713 comentários 8.6/10 Serviço
  • 346 comentários 7.6/10 Limpeza
  • 234 comentários 6.5/10 Comida
  • 171 comentários 7.5/10 Pequeno-almoço
  • 153 comentários 6.5/10 Custo Benefício
  • 138 comentários 8.4/10 Atmosfera

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