Novotel Melbourne Preston 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.078 comentários

Garantia do
melhor preço
Novotel Melbourne Preston - Image 1
Novotel Melbourne Preston - Image 2
Novotel Melbourne Preston - Image 3
Novotel Melbourne Preston - Image 4
215 Bell Street, 3072 PRESTON, Austrália

Descrição

Extras do hotel

  • Combinação animada de cores assim que entra nos nossos quartos.

  • Dispõe de Smart TV, vários hubs USB, espaço de trabalho, cofre no quarto e minibar a pedido.

  • Papel de parede com motivos locais adorna as paredes referenciando a cultura artística de rua.

  • Comodidades ecológicas, uma máquina Nespresso e um minibar a pedido.

  • Apartamentos estúdio totalmente independentes com cozinha completa disponíveis.

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Localização do hotel

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Austrália

GPS:-37.746361, 145.008234

Telefone
Fax +61 3 9485 0080

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.4/5  1.078 comentários

Classificação do TripAdvisor  3.6/5  1.867 comentários

Nota Tripadvisor 5.0/5

Cheryl H Avaliação com certificação TripAdvisor

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

Nota Tripadvisor 3.0/5

Brett O Avaliação com certificação TripAdvisor

Stayed at hotel for work. It is a pleasant hotel., but a few concerning issues need to be raised. There was a slight step into the shower from the passage, which is extremely dangerous twice I tripped on it, a real safety issue which needs addressing. Booked a King size suite for two and there was only one breakfast supplied, we went down for breakfast at 6.30am to only be told by a staff member it doesn’t open for breakfast until 7am, A bit late for people who need to get to work, so no breakfast anyway. We also ordered an ice bucket with ice and were informed we need to pay $5.00 for delivery. The hotel really needs to fix these issues at $299.00 for one night, not value for money, would think twice about staying again.

Dear Brett, Dear Brett O, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest comments, as they help us identify areas for improvement. We regret to hear about the safety concern regarding the step into the shower. Please be assured that your safety is our top priority, and we will promptly review and address this issue to prevent any future incidents. We apologize for the inconvenience caused by the breakfast timing and the ice delivery fee. Your feedback has been shared with our team to evaluate how we can better accommodate our guests' needs, especially during early mornings and for additional services. Regarding the value of your stay, we are sorry to hear that it did not meet your expectations. We continually strive to provide high-quality experiences, and your comments will be used to enhance our services. Thank you once again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Pretty good stay overall.

Nota Tripadvisor 4.0/5

Unicorn519 Avaliação com certificação TripAdvisor

Pretty good 3 night stay at the Novotel Preston. There was an initial mix up with my room type. They had me in a standard room even though I'd booked the Deluxe but a call to reception fixed the problem and I was moved. The Deluxe room was huge, terrific bed and sumptuous pillows. I was very impressed by the lighted mirror in the bathroom which is about the only one I've ever used in a Hotel that actually allows you to apply makeup without making you look like a freak! So huge points for that! There was a little question over the cleaning though, the mirror in the kitchenette area was smeary and the porcelain bit behind the toilet lid was also suspect. I stayed at the Quest on my last visit which was absolutely spotless but sadly does not have food available. I ordered room service quite a bit and it does arrive a little lukewarm due to it coming from the restaurant across an exposed walkway which in Winter isn't optimal. My room 661 faced the busy highway but that didn't really impact my stay. The room service staff were lovely but I wasn't impressed upon checking out as the guy that served me barely spoke a word, just that a copy of my bill would be emailed to me! The fellow who checked my friend out was the complete opposite and enquired about her stay etc. All in all I would stay here again as it is close to my daughters house and I thoroughly enjoyed the experience.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Preston. We sincerely appreciate your kind words about the spacious Deluxe room, comfortable bedding, and the innovative lighted bathroom mirror—it's wonderful to know these features enhanced your experience. We also appreciate your constructive comments regarding the initial room mix-up and the cleanliness issues you encountered. Please accept our apologies for any inconvenience caused; rest assured, we have addressed these matters with our housekeeping team to ensure they are rectified promptly. Your observations about room service delivery and staff interactions are valuable to us. We will review our operational procedures to improve the warmth of our service and ensure a consistently friendly experience at checkout. We are glad to hear that despite facing some minor inconveniences, you enjoyed your overall stay and found our location convenient. We look forward to welcoming you back in the future and providing an even better experience. Kind regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Ótimo Custo benefício

Nota Tripadvisor 4.0/5

Cristianessantana Família - Avaliação com certificação TripAdvisor

A localização é boa, próximo a estação de trem. O atendimento muito bom, boa estrutura, quartos grandes, completos, com cozinha completa (cooktop, forno, microondas, geladeira, freezer, louças). A limpeza e arrumação também são bons. Possui estacionamento e internet pagos a parte, assim como o café da manhã, que não está incluso na diária. Ótimo custo benefício!

Dear Cristiane S, Thank you for your kind review! We hope to have the pleasure of welcoming you back to Mantra Bell City again! Kind Regards, Front Office Management Team, Mantra Bell City

bem localizado e ótimas instalações

Nota Tripadvisor 4.0/5

DMPB2013 Avaliação com certificação TripAdvisor

hotel é super bem localizado, proximo às melhores atrações da cidade. o quarto é no estilo flat, com cozinha integrada, o que também é uma boa opção para a sua estadia. quartos novos e ótimas instalações. restaurante é simples, mas há várias opções ao redor.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 301 comentários 8.3/10 Localização
  • 818 comentários 7.6/10 Quarto
  • 650 comentários 8.9/10 Serviço
  • 316 comentários 7.6/10 Limpeza
  • 212 comentários 6.5/10 Comida
  • 151 comentários 7.3/10 Pequeno-almoço
  • 122 comentários 8.6/10 Atmosfera
  • 28 comentários 9.6/10 Centro de Bem-Estar/Spa

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.