Novotel Cambridge North 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.338 opiniones

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Descripción

Extras del hotel

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Nuestros alojamientos

Localización del hotel

Novotel Cambridge North

Cowley Road
CB4 0AE CAMBRIDGE
Reino Unido

GPS:52.2246, 0.1571

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

RESTAURANT

Disfrute de una amplia variedad de platos locales e internacionales, sencillos pero auténticos, en un ambiente informal. Tanto para comer como beber, nuestro restaurante le ofrece algo más que solo encontrará en Novotel.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.338 opiniones

Valoración de TripAdvisor  4.0/5  217 opiniones

Certificado de excelencia 2023

Lovely room, comfortable stay, great transport links! Only fault is no hand soap in bathroom!

Nota de Tripadvisor 5.0/5

K1055TJrose Valoración certificada de TripAdvisor

Stayed here for one night with family. Location is ideal if you’re wanting somewhere with good transport links and not wanting to stay right in the city; not far from motorway and the train station is on the same site. We were able to visit Cambridge easily by hopping on the train. Excellent for parking. The room was clean, modern and the bed was huge. We also had a second bed made up which I believe was a sofa bed. The room was very quiet and must be well sound proofed! One thing I did notice however was that there was no hand soap in the bathroom, I had to use hand sanitizer that I had in my bag. Nice big walk in shower with Rituals shampoo & shower gel, no bath which was fine for us, maybe some rooms have baths? Would definitely visit again.

Estancia muy agradable

Nota de clientes de Avis 3.5/5

Anónimo Familias - Comentarios confirmados ALL

La habitación perfecta, no se oye ni un ruido! La piscina nos encantó y el personal muy amable. Una pena tener que esperar hasta las 4 para entrar en la habitación cuando solo íbamos a pasar una noche

Estimado/a Olga A., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Cambridge North. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

An absolutely terrible experience simply down to key staff being poorly trained!

Nota de Tripadvisor 1.0/5

Mark S Valoración certificada de TripAdvisor

The location, facilities and cleanliness tick all the right boxes but it's people that make the experience! My stay at Novotel Cambridge North Hotel is, by far, the single worst hotel stay experience I've ever had! Pool/gym area etiquette was non-existent and not managed. Outdoor shoes and clothing worn poolside with food and drink being consumed by people with camera-phones! Plus a total lack of parent supervision of very young children with zero appreciation of personal boundaries! So much for enjoying a relaxing break time there! Then of course the fire alarm at 3:30am which highlighted that staff are not trained to deal with fire evacuations and have no safety awareness! It was a shambles, with a complete lack of management or accountability from any on-duty staff. Not a single staff member followed any noticible fire procedures, with no fire marshaling, no help or support, and absolutely no urgency shown from staff. (They would be clueless in the event of a real fire!) Guests have to assume it's an actual fire, so need support, especially being woken by a fire alarm at 3:30am and having to put up with bottlenecks in fire stairwells due to zero Marshalls in action! Everyone left to guess if it was a real fire or not, and if and when they could re-enter the building!!! Even when prompted, staff (who stayed inside the building!) were reluctant to do anything to manage and provide clear communication to guests! I'm sure Cambridgeshire Fire & Rescue Service would be able to assist in training staff in what to do in those circumstances, including how to keep fire routes clear and moving as well as how to manage guests once they've actually managed to exit the building! I'm surprised staff are not fire trained already for such a facility!!! 1 reception female, 1 evening restaurant male and 1 morning restaurant female, were the only staff that did their jobs well, but that wasn't enough to make up for other clear shortcomings. An absolutely terrible experience simply down to key staff being poorly trained!

Will stay again

Nota de Tripadvisor 5.0/5

farinaj95 Con amigos - Valoración certificada de TripAdvisor

Lovely hotel to stay at. Have been here twice now and will come back. Car park is half price on weekends, train into Cambridge is 4 mins and £3 return, pool and sauna are clean and lovely. Beds are comfy and room is a great size. The gym is also great and the restaurant breakfast has a great selection.

El personal muy agradable

Nota de clientes de Avis 4.0/5

Anónimo Familias - Comentarios confirmados ALL

Fue buena, aunque el check in es muy tarde.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.063 opiniones 7.7/10 Ubicación
  • 1.558 opiniones 7.8/10 Habitación
  • 1.573 opiniones 7.7/10 Servicio
  • 40 opiniones 5.4/10 Internet
  • 830 opiniones 7.7/10 Limpieza
  • 728 opiniones 8.3/10 Desayuno
  • 601 opiniones 9.5/10 Ambiente
  • 519 opiniones 7.9/10 Piscina

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