Novotel Cambridge North 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.328 opiniones

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Novotel Cambridge North - Image 1
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Cowley Road, CB4 0AE CAMBRIDGE, Reino Unido

Descripción

Extras del hotel

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Nuestros alojamientos

Localización del hotel

Novotel Cambridge North

Cowley Road
CB4 0AE CAMBRIDGE
Reino Unido

GPS:52.2246, 0.1571

Teléfono

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

RESTAURANT

Disfrute de una amplia variedad de platos locales e internacionales, sencillos pero auténticos, en un ambiente informal. Tanto para comer como beber, nuestro restaurante le ofrece algo más que solo encontrará en Novotel.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.328 opiniones

Valoración de TripAdvisor  4.0/5  214 opiniones

Certificado de excelencia 2023

An absolutely terrible experience simply down to key staff being poorly trained!

Nota de Tripadvisor 1.0/5

Mark S Valoración certificada de TripAdvisor

The location, facilities and cleanliness tick all the right boxes but it's people that make the experience! My stay at Novotel Cambridge North Hotel is, by far, the single worst hotel stay experience I've ever had! Pool/gym area etiquette was non-existent and not managed. Outdoor shoes and clothing worn poolside with food and drink being consumed by people with camera-phones! Plus a total lack of parent supervision of very young children with zero appreciation of personal boundaries! So much for enjoying a relaxing break time there! Then of course the fire alarm at 3:30am which highlighted that staff are not trained to deal with fire evacuations and have no safety awareness! It was a shambles, with a complete lack of management or accountability from any on-duty staff. Not a single staff member followed any noticible fire procedures, with no fire marshaling, no help or support, and absolutely no urgency shown from staff. (They would be clueless in the event of a real fire!) Guests have to assume it's an actual fire, so need support, especially being woken by a fire alarm at 3:30am and having to put up with bottlenecks in fire stairwells due to zero Marshalls in action! Everyone left to guess if it was a real fire or not, and if and when they could re-enter the building!!! Even when prompted, staff (who stayed inside the building!) were reluctant to do anything to manage and provide clear communication to guests! I'm sure Cambridgeshire Fire & Rescue Service would be able to assist in training staff in what to do in those circumstances, including how to keep fire routes clear and moving as well as how to manage guests once they've actually managed to exit the building! I'm surprised staff are not fire trained already for such a facility!!! 1 reception female, 1 evening restaurant male and 1 morning restaurant female, were the only staff that did their jobs well, but that wasn't enough to make up for other clear shortcomings. An absolutely terrible experience simply down to key staff being poorly trained!

Will stay again

Nota de Tripadvisor 5.0/5

farinaj95 Con amigos - Valoración certificada de TripAdvisor

Lovely hotel to stay at. Have been here twice now and will come back. Car park is half price on weekends, train into Cambridge is 4 mins and £3 return, pool and sauna are clean and lovely. Beds are comfy and room is a great size. The gym is also great and the restaurant breakfast has a great selection.

El personal muy agradable

Nota de clientes de Avis 4.0/5

Anónimo Familias - Comentarios confirmados ALL

Fue buena, aunque el check in es muy tarde.

Varied views

Nota de Tripadvisor 3.0/5

Guide420908 Valoración certificada de TripAdvisor

My views on this property are varied...we checked in at a very busy time and there was only 1 receptionist trying to deal with numerous new guests and problems. We needed to register for disabled parking and the young man tried and tried to do it for us but the internet service kept failing...so we don't know as to whether we might get lumbered with a large bill or penalty since we stayed for 2 days. If the hotels requests clients to do this themselves on phones (which a lot of older people might not even be able to do ) they have to provide a decent internet service. It is impossible at present. Whilst this was going on, people were waiting and waiting to check in...no second person available and no management about. The rooms are spacious and the bathrooms very clean, however, the carpeting on the 3rd floor corridor needs either a very good clean or needs replacing. We were a party of 8 and had a very good meal on the Friday night...the service was good in the beginning, but then tapered off and we had to actually find someone to continue serving us...i.e more water and eventually desert menues etc. Breakfast on Saturday was brilliant, Sunday morning total chaos. ..a lot of Staff about but no-one designated to particular stations...it took ages to replenish empty platters, as the matter of fact, you had to ask for it. I felt sorry for the waiters, there were sent all over the place without any co-ordination. But, they were kind and still smiling... Still, we as a family were glad to have met up...and we might stay again, providing some of the above problems will be resolved. Elke Beckley & Family

Very good

Nota de Tripadvisor 5.0/5

jgf1001 De negocios - Valoración certificada de TripAdvisor

Excellent hotel, clean & modern. Room was big, bed was lovely and apart from the an inability of the shower floor not being deep enough to avoid the bathroom floor being flooded on use it was perfect. Staff friendly and helpful Enjoyed my stay

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.051 opiniones 7.7/10 Ubicación
  • 1.544 opiniones 7.8/10 Habitación
  • 1.558 opiniones 7.8/10 Servicio
  • 39 opiniones 5/10 Internet
  • 817 opiniones 7.7/10 Limpieza
  • 714 opiniones 8.3/10 Desayuno
  • 596 opiniones 9.5/10 Ambiente
  • 509 opiniones 7.9/10 Piscina

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Todos nuestros hoteles en Cambridge

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.